NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
810 reports81,000 miles · Oct 21, 2011
Suspension
I HAD BEEN COMPLAINING TO MY HUSBAND THAT THE CAR'S REAREND HAS POOR STABILITY AND IT'S HARD TO MAINTAIN IT DURING RAIN AND SNOW AND ICE. WHEN WE WENT TO HAVE IT INSPECTED THIS WEEK, WE WERE INFORMED THAT IT COULD NOT PASS AS THE REAR TIRES WERE BALD ON THE INSIDE. AS IT TURNS OUT, THERE HAVE BEEN REPEATED PROBLEMS WITH THIS CA…
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I HAD BEEN COMPLAINING TO MY HUSBAND THAT THE CAR'S REAREND HAS POOR STABILITY AND IT'S HARD TO MAINTAIN IT DURING RAIN AND SNOW AND ICE. WHEN WE WENT TO HAVE IT INSPECTED THIS WEEK, WE WERE INFORMED THAT IT COULD NOT PASS AS THE REAR TIRES WERE BALD ON THE INSIDE. AS IT TURNS OUT, THERE HAVE BEEN REPEATED PROBLEMS WITH THIS CAR, AND A RECALL WAS DONE ONLY ON THE POLICE MODELS? ARE YOU KIDDING ME? WHAT ABOUT THE AVERAGE PERSON DRIVING THIS CAR???? WE ARE NOT AS IMPORTANT. OBVIOUSLY THERE IS A PROBLEM AND NOW I HAVE TO GET NEW TIRES (THAT ONLY HAVE ABOUT 10,000 MILES ON THEM) AT MY FREAKING EXPENSE AND I WILL NEED TO HAVE THE SUSPENSION FIXED. SOMEONE NEEDS TO GET A GENERAL RECALL DONE FOR THIS MODEL CAR....WE ARE JUST AS IMPORTANT AS THE COPS....WTH. *TR
NHTSA ODI #10432306
25,285 miles · Oct 17, 2011
Suspension
VEHICLE HAD BEEN PULLING TO THE RIGHT. IT ALSO NEEDED OIL CHANGE ALSO SO TOOK IT TO LOCAL CHEVROLET DEALER, ALEXANDRIA MOTORS. THE SERVICE TECH INFORMED ME I NEEDED TO REPLACE TIRES SINCE THEY WERE WORN TO THE TREAD. THEY WOULD NOT COVER IT UNDER WARRANTY SO I TOOK IT TO AN INDEPENDENT REPAIR SHOP AND WAS INFORMED THIS WAS A …
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VEHICLE HAD BEEN PULLING TO THE RIGHT. IT ALSO NEEDED OIL CHANGE ALSO SO TOOK IT TO LOCAL CHEVROLET DEALER, ALEXANDRIA MOTORS. THE SERVICE TECH INFORMED ME I NEEDED TO REPLACE TIRES SINCE THEY WERE WORN TO THE TREAD. THEY WOULD NOT COVER IT UNDER WARRANTY SO I TOOK IT TO AN INDEPENDENT REPAIR SHOP AND WAS INFORMED THIS WAS A FREQUENT (NORMAL?) OCCURRENCE ON THESE VEHICLES DUE TO FACTORY DEFECTS. I PAID THE $581.12 FOR TIRES AND REPAIR DUE TO THE FAULTY ALIGNMENT FROM FACTORY. I WAS NOT AWARE OF EXTENSIVE INVOLVEMENT UNTIL I DID A GOOGLE SEARCH RECENTLY. I DID KEEP THE RECEIPTS, ETC AND HAVE HAD NO SUBSEQUENT PROBLEMS WITH THE VEHICLE NOW HAVING OVER 40,000 MILES ON IT. *TR
NHTSA ODI #10430467
116,000 miles · Oct 13, 2011
Engine And Engine CoolingSteering
ON 10/5/11 I TRIED MY 08 IMPALA FOR FIRST TIME IN RAIN SINCE I PURCHASED IT USED 4 MONTHS EARLIER, THE CAR IS A POLICE VERSION WITH THE 3.9 FLEX FUEL ENGINE. WAS EXCITED TO TRY OUT NEW TIRES IN RAIN . , I WENT THRU A FEW PUDDLES IT SEEMED OK,IT WASN'T EVEN RAINING HARD, WHEN A CAR STOPPED IN FRONT OF ME, I ALSO STOPPED WHEN I…
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ON 10/5/11 I TRIED MY 08 IMPALA FOR FIRST TIME IN RAIN SINCE I PURCHASED IT USED 4 MONTHS EARLIER, THE CAR IS A POLICE VERSION WITH THE 3.9 FLEX FUEL ENGINE. WAS EXCITED TO TRY OUT NEW TIRES IN RAIN . , I WENT THRU A FEW PUDDLES IT SEEMED OK,IT WASN'T EVEN RAINING HARD, WHEN A CAR STOPPED IN FRONT OF ME, I ALSO STOPPED WHEN I TRIED TO TURN LEFT TO GO AROUND THE CAR THE STEERING WHEEL JUST FROZE,I HAD ONLY DRIVEN ABOUT 1 MILE .AFTER FEW SECONDS IT WAS OK, ABOUT 1 MINUTE LATER IT DID IT AGAIN. I JUST DROVE IT BACK HOME DISAPPOINTED KNOWING I WONT BE ABLE TO DRIVE IT DURING RAINING PERIODS . FOUND OUT THRU INTERNET THAT MANY CUSTOMERS HAVING SAME PROBLEMS WITH THIS CAR . GM NEEDS TO RECALL THIS CAR BEFORE SOMEONE GETS REALLY HURT DRIVING THIS DANGEROUS VEHICLE ! HOPEFULLY NOT TO LATE!!!!!! WAS LUCKY THIS PROBLEM WAS DISCOVERED WHILE CAR WAS STOPPED AND NOT ON HIGHWAY.. CHECKED FLUID, BELTS, ALL GOOD . . FROM LOS ANGELES *TR
NHTSA ODI #10429992
Mileage unknown · Oct 6, 2011
Suspension
2008 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO REAR SUSPENSION *TGW THE CONSUMER STATED WHEN TRAVELING ON MOUNTAIN ROADS THAT TWIST AND TURNED, THE REAR END FELT VERY LOOSE. THE TIRES HAD TO BE REPLACED TWICE. *JB THE CONSUMER WAS INFORMED THE TIRES WERE WORN OUT AND COULD NOT BE ROTATED. UPDATED 10/14/11. *JB
NHTSA ODI #10428655
35,000 miles · Oct 2, 2011
Suspension
EXCESSIVE REAR TIRE WEAR, REAR SPINDLE, KNOWN PROBLEM THAT GM SHOULD RECALL. GM REPAIRED SAME KNOWN PROBLEM WITH POLICE VEHICLES, SAME REPAIR NEEDS DONE TO ALL VEHICLES. REAR TIRES ARE WEARING OUT VERY AGGRESSIVELY ON THE OUTSIDE EDGES OF REAR TIRES. *TR
NHTSA ODI #10428181
18,000 miles · Sep 28, 2011
Suspension
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE HAVING ROUTINE MAINTENANCE PERFORMED BY AN INDEPENDENT MECHANIC, THE MECHANIC STATED THAT BOTH REAR TIRES EXHIBITED EXCESSIVE WEAR. THE MECHANIC REPLACED BOTH REAR TIRES AND PERFORMED AN ALIGNMENT. APPROXIMATELY 7,000 MILES AFTER THE REPLACEMENT OF THE T…
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TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE HAVING ROUTINE MAINTENANCE PERFORMED BY AN INDEPENDENT MECHANIC, THE MECHANIC STATED THAT BOTH REAR TIRES EXHIBITED EXCESSIVE WEAR. THE MECHANIC REPLACED BOTH REAR TIRES AND PERFORMED AN ALIGNMENT. APPROXIMATELY 7,000 MILES AFTER THE REPLACEMENT OF THE TIRES, THE CONTACT NOTICED EXCESSIVE WEAR ON BOTH REAR TIRES AGAIN. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC, WHERE BOTH REAR TIRES WERE REPLACED AND ALIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS A RECALL ADDRESSING THE FAILURE, BUT THE RECALL ONLY INCLUDED POLICE ISSUED VEHICLES. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. UPDATED 01/11/12*LJ
NHTSA ODI #10427745
5,000 miles · Sep 18, 2011
Suspension
HAD SEVERAL TIRES WEAR OUT PREMATURELY ON THE IMPALA IN THE FIRST YEAR AND HAVE HAD TO PAY FOR CONSTANT ALIGNMENTS EVER SINCE. ISN'T THERE A LAW SUIT REGARDING THIS ISSUE? *TT
NHTSA ODI #10425915
55,000 miles · Sep 14, 2011
Steering
THE FIRST INCIDENT OCCURRED DURING HEAVY RAINFALL. MY SON WAS TURNING RIGHT ONTO A HIGHWAY, AFTER STOPPING AT A STOP SIGN. ONCE HE BEGAN HIS TURN ONTO THE HIGHWAY, THE STEERING WHEEL LOCKED UP FOR A FEW SECONDS. HE THEN TURNED DOWN A RESIDENTIAL STREET AND DROVE AROUND A FEW BLOCKS, LOSING STEERING AGAIN FOR A FEW SECONDS WHILE…
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THE FIRST INCIDENT OCCURRED DURING HEAVY RAINFALL. MY SON WAS TURNING RIGHT ONTO A HIGHWAY, AFTER STOPPING AT A STOP SIGN. ONCE HE BEGAN HIS TURN ONTO THE HIGHWAY, THE STEERING WHEEL LOCKED UP FOR A FEW SECONDS. HE THEN TURNED DOWN A RESIDENTIAL STREET AND DROVE AROUND A FEW BLOCKS, LOSING STEERING AGAIN FOR A FEW SECONDS WHILE TURNING A CORNER. HE PROCEEDED TO DRIVE BACK ONTO THE HIGHWAY AND DROVE 70 MILES TO HIS DESTINATION, RAIN CONTINUING, WITHOUT FURTHER INCIDENT. ON THIS SAME DAY, I DROVE HOME 70 MILES FROM THIS DESTINATION, THE RAIN CONTINUED AND I HAD DRIVEN ABOUT 30 MILES WHEN THE STEERING LOCKED FOR A FEW SECONDS AFTER I CROSSED A RAILROAD TRACK AND TURNED ONTO A RESIDENTIAL STREET. SINCE THEN, WE HAVE HAD AT LEAST ONE IF NOT MORE INCIDENTS OF THE STEERING LOCKING UP EACH TIME IT RAINS. THE STEERING EITHER LOCKS WHILE MAKING A TURN, OR AFTER THE TURN IS COMPLETED, OR AS WE ARE TURNING INTO A PARKING SPOT. TODAY, 9/14/2011, IT WAS RAINING AND MY STEERING LOCKED UP WHILE TURNING FROM A STOP SIGN, THEN AGAIN WHILE TURNING INTO A PARKING SPACE, AND AGAIN AS I WAS PULLING INTO MY DRIVEWAY. ON THIS DATE, HOWEVER, I NOTICED THAT THE LOW BATTERY INDICATOR CAME ON WHEN THE STEERING LOCKED. WHEN THE STEERING FIRST STARTED LOCKING UP, WE REPORTED IT TO THE DEALERSHIP, BUT THEY SAID THEY FOUND NOTHING WRONG WITH OUR VEHICLE. WE HAVE NOTIFIED THE CHEVROLET DEALERSHIP WHERE OUR IMPALA WAS PURCHASED, AND GM. IT IS OUR UNDERSTANDING THAT THERE IS NO RECALL FOR STEERING PROBLEMS ON THE 2008 IMPALA. THEREFORE, WE HAVE NOT BEEN SUCCESSFUL IN GETTING THIS POTENTIALLY DANGEROUS PROBLEM RESOLVED. *TR *KB
NHTSA ODI #10425516
27,190 miles · Sep 6, 2011
Suspension
REAR TIRES WERE WORN OUT DUE TO KNOWN DEFECT IN REAR LINKAGE HAD TO PAY $69.95 FOR A WHEEL ALIGNMENT AND $180.72 FOR TWO NEW TIRES. ALIGNMENT WAS PROBABLY NOT NECESSARY SINCE ORIGINAL PROBLEM WAS IN THE REAR LINKAGE, I FEEL I SHOULD BE REIMBURSED FOR TIRES AND ALIGNMENT. *TR
NHTSA ODI #10423984
71,000 miles · Sep 1, 2011
Suspension
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED THE CONTACT INSPECTED THE REAR TIRES AND NOTICED THE TREAD WAS EXCESSIVELY WORN. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING . THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THE FAILURE WAS CAUSED BY THE REAR SUSPENSI…
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TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED THE CONTACT INSPECTED THE REAR TIRES AND NOTICED THE TREAD WAS EXCESSIVELY WORN. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING . THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THE FAILURE WAS CAUSED BY THE REAR SUSPENSION AND STATED THE MANUFACTURER VOLUNTARILY RECALLED POLICE VEHICLES ONLY FOR THE SAME FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
NHTSA ODI #10422852
Official recalls
2Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Aug 3, 2012
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗