NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
117 reportsClear category filterMileage unknown · Oct 20, 2021
SteeringSuspension
Q-What component or system failed or malfunctioned, and is it available for inspection upon request? A-Suspension and steering effective. Any time I drive and make turns it makes like a clunking noise. You can actually feel it in the floor board. It's worse when you are driving down a not so smooth road. You can look at it as s…
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Q-What component or system failed or malfunctioned, and is it available for inspection upon request? A-Suspension and steering effective. Any time I drive and make turns it makes like a clunking noise. You can actually feel it in the floor board. It's worse when you are driving down a not so smooth road. You can look at it as soon as possible. Q-How was your safety or the safety of others put at risk? A-Control arm might SNAP causing you to lose control of my vehicle and crash into other drivers. Q-Has the problem been reproduced or confirmed by a dealer or independent service center? A-Firestone has inspected my car. Q-Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A-No my vehicle has not. Q-Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A-No warning signs of any kind. This started within the last month or two.
NHTSA ODI #11437500
218,000 miles · Oct 14, 2021
Suspension
The contact owns a 2008 Chevrolet Impala. The contact stated that while driving approximately 35-40 MPH, the vehicle was vibrating and jumping. The contact drove to his brother's residence to inspect the vehicle. The contact removed the front passenger’s side tire and wheel and upon removing the hub, the engine moved. The contac…
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The contact owns a 2008 Chevrolet Impala. The contact stated that while driving approximately 35-40 MPH, the vehicle was vibrating and jumping. The contact drove to his brother's residence to inspect the vehicle. The contact removed the front passenger’s side tire and wheel and upon removing the hub, the engine moved. The contact was self-diagnosed that the front lower control arm was fractured. The contact was able to drive to his residence. The vehicle was not repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 218,000.
NHTSA ODI #11436758
156,466 miles · Jul 2, 2020
Electrical SystemSuspensionVehicle Speed Control
WHEN FIRST PURCHASED I HAD TO CHANGE ACCELERATOR PEDAL. WHEN I TOOK IT TO THE SHOP I WAS TOLD THEY GET A LOT OF PEOPLE W IMPALAS SAME AS MY YEAR 2008 THAT NEEDED TO HAVE THE ACCELERATOR PEDAL CHANGED EVERY SO OFTEN BECAUSE THEY WOULD GO OUT AND IT WOULD CAUSE THE CHECK ENGINE LIGHT TO GO ON AND OFF BECAUSE THE VEHICLE WAS SENDIN…
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WHEN FIRST PURCHASED I HAD TO CHANGE ACCELERATOR PEDAL. WHEN I TOOK IT TO THE SHOP I WAS TOLD THEY GET A LOT OF PEOPLE W IMPALAS SAME AS MY YEAR 2008 THAT NEEDED TO HAVE THE ACCELERATOR PEDAL CHANGED EVERY SO OFTEN BECAUSE THEY WOULD GO OUT AND IT WOULD CAUSE THE CHECK ENGINE LIGHT TO GO ON AND OFF BECAUSE THE VEHICLE WAS SENDING THE WRONG SIGNALS.I WOULD DRIVE ON THE HIGHWAY AND STREET IT WOULD CAUSE REDUCED ENGINE TO COME ON AND SLOW MY CAR DOWN ALMOST LEADING INTO ACCIDENTS BECAUSE I DID NOT KNOW IT WAS ABOUT TO HAPPEN. IT WOULD COME AND GO ON AS IT WANTED. THE ELECTRICAL PART OF THE CAR IS SOMETHING IN THE CAR CONTINUES TO DRAIN MY BATTERY. I'VE GOTTEN A NEW BATTERY AND IT STILL DRAINS CAUSING ME TO HAVE TO GET IT RECHARGED. THE SUSPENSION I WAS ALSO TOLD FOR THE YEAR OF MY CAR IS BAD. WHEN PURCHASED I FOUND OUT THAT AGAIN PEOPLE THAT PURCHASED THESE YEARS OF VEHICLES HAD PROBLEMS WITH THE CONTROL ARMS AND THAT I NOW HAVE TO TAKE IT TO GET FIXED BECAUSE ONE HIT TO A POT HOLE CAN CAUSE THE UNDER PART OF THE CAR TO BREAK AND CAUSE A BAD ACCIDENT. I DID NOT KNOW IMPALAS HAD THIS MANY PROBLEMS. I SEEN THE POLICE IMPALAS FOR 2008 WERE RECALLED FOR SUSPENSION, BUT THEY ALL SEEM TO SHARE THIS COMMON PROBLEM AS WELL AS THE ACTUATOR CONTINUOUSLY CLICKING. IT SEEMS TO BE AN EASY FIX, BUT I SHOULDN'T HAVE TO FIX SOMETHING THAT IS A COMMON PROBLEM FOR THE IMPALAS.
NHTSA ODI #11337216
169,000 miles · Mar 25, 2020
Electronic Stability Control (esc)SuspensionVehicle Speed Control
THE STABILITRAK IS MAKING THE CAR SHAKE AND ACT CRAZY. I'M BARELY IN CONTROL OF THE CAR. THERE ARE THOUSANDS OF MORE PEOPLE HAVING THE SAME PROBLEM. THE CAR REDUCES SPEED BECAUSE OF THIS ISSUE. MANY GROUPS AND BLOGS ONLINE ABOUT THIS. WHY HASN'T ANYTHING BEEN DONE ABOUT THIS? NO RECALLS OR ANYTHING.
NHTSA ODI #11319253
71,000 miles · Oct 7, 2019
Suspension
I HAVE REPLACED BUSHINGS 3 TIMES, STRUTS FRONT AND BACK, SHOCKS AND SWAY BAR PINS 2 TIMES. I DRIVE CITY ROADS TO WORK ONLY 5 MILES FROM MY HOUSE. I ONLY HAVE 77,586 MILES ON MY CAR AND A LOT OF PROBLEMS FOR THAT TYPE OF USE. WE HAVE A 1998 CHEVY TAHOE THAT WE LOVE. YOU SHOULD STAND BEHIND YOUR BAD PRODUCTS THAT YOU PUT OUT.
NHTSA ODI #11266926
220,200 miles · Apr 16, 2019
EngineSuspension
ONE DAY I WAS DRIVING MY CAR HOME MAKING A RIGHT TURN AND MY ENGINE STARTED MAKING NOISE AND WAS ACTING AS IF IT WAS GOING TO CUT OFF. SO I PARKED MY CAR CALLED MY MECHANIC HE CAME OVER AND LOOKED AT THE CAR I SAID IT COULD BE A POSSIBLE ROCKER ARM THAT HAS GONE IN THE CAR OR I COULD HAVE SOMETHING TO DO WITH THE CHECK ENGINE LI…
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ONE DAY I WAS DRIVING MY CAR HOME MAKING A RIGHT TURN AND MY ENGINE STARTED MAKING NOISE AND WAS ACTING AS IF IT WAS GOING TO CUT OFF. SO I PARKED MY CAR CALLED MY MECHANIC HE CAME OVER AND LOOKED AT THE CAR I SAID IT COULD BE A POSSIBLE ROCKER ARM THAT HAS GONE IN THE CAR OR I COULD HAVE SOMETHING TO DO WITH THE CHECK ENGINE LIGHT COMING ON GIVING ME A CODE FOR A CAM POSITIONING SENSOR / SOLENOID. ALSO WHEN I PURCHASE THE CAR NOT TOO LONG AFTER ME DRIVING I NOTICED THERE WAS SOME NOISE COMING FROM MY BACK TIRES. I COULDN'T FIGURE IT OUT FOR A WHILE UNTIL ONE DAY I LOOKED AT MY TIRES AND NOTICED THAT ON THE INSIDE THERE WAS A CONSIDERABLE AMOUNT OF SCRAPING GOING ON WEARING AWAY MY TREAD. IT WOULD ALWAYS SEEM TO HAPPEN WHEN I GOT NEW TIRES ON THE CAR SO I THOUGHT MAYBE THE TIRES WERE TOO BIG FOR THE CAR BUT I ORDERED WHAT THE MANUFACTOR SUGGESTED THE TIRE SIZE SHOULD BE FOR THE CAR. SO I HAD A TIRE SPECIALIST LOOK AT IT AND AN ALIGNMENT SPECIALIST LOOK AT IT AND THEY TOLD ME THAT THE SUSPENSION SPRINGS MAY BE CAUSING MY ISSUE. THEY SAID THAT I SHOULD NOT HAVE TO CHANGE THE SIZE OF MY TIRE FOR THEM TO FIT BECAUSE THE MANUFACTURER SPECIFICATIONS ARE CORRECT AND THE TIRES WERE THE RIGHT SIZE FOR THE CAR.
NHTSA ODI #11196753
Mileage unknown · Oct 19, 2018
SteeringSuspension
THE LOWER CONTROL ARMS FOR MY 2008 CHEVY IMPALA LT WERE NEVER REPLACED IN THR RECALL. THE RECALL STATES THAT IF THEY BRAKE WHILE DRIVING CAN CAUSE DAMAGE ,INJURY OR DEATH, 2ND OWNER NEVER GOT RECALL NOTICE.
NHTSA ODI #11141513
20,000 miles · Oct 7, 2018
SteeringSuspensionWheels
2008 CHEVY IMPALA LTZ -- I AM HAVING TROUBLE WITH THE REAR INNER TIRES WEARING DOWN TO THE CHORDS JUST LIKE ALL THE OTHER COMPLAINTS ON HERE. I KNOW IT'S NOT THE TIRE BRAND, ETC. AS I'VE HAD A REPUTABLE MECHANIC PUT ON TWO SETS OF TIRES. I FOUND ARTICLES ON A LAWSUIT AND THE FACT THAT GM WILL FIX THE POLICE CARS WITH THIS ISSU…
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2008 CHEVY IMPALA LTZ -- I AM HAVING TROUBLE WITH THE REAR INNER TIRES WEARING DOWN TO THE CHORDS JUST LIKE ALL THE OTHER COMPLAINTS ON HERE. I KNOW IT'S NOT THE TIRE BRAND, ETC. AS I'VE HAD A REPUTABLE MECHANIC PUT ON TWO SETS OF TIRES. I FOUND ARTICLES ON A LAWSUIT AND THE FACT THAT GM WILL FIX THE POLICE CARS WITH THIS ISSUE, BUT NOT THE GENERAL PUBLIC'S. I BOUGHT THIS CAR AS A COMMUTER CAR FOR MY SONS THAT WILL BE COLLEGE STUDENTS AND I NEED IT TO LAST. I WANT A COPY OF THE TSB #08032A THAT ADDRESSES THIS ISSUE. I JUST WANT MY CAR FIXED SO THAT I DON'T KEEP BLOWING THROUGH SETS OF TIRES IT IS GETTING RIDICULOUSLY EXPENSIVE. MY LAST SET WAS SUPPOSED TO WEAR OUT AT 60,000 AND ONLY LASTED 20,000. I AM ACTUALLY ON MY SECOND SET, SO BASICALLY $1600 INTO TIRES ALONE, NOT TO MENTION WHAT IT'S GOING TO COST ME FOR THE SPINDLE/CAMBOR/REAR TIE RODS THAT IS ASSOCIATED WITH THE TSB MENTIONED ABOVE. GM SHOULD BE PAYING FOR THIS AND IT SHOULD BE A MASSIVE RECALL. THESE CARS ARE PROLIFIC IN SOCIETY. LOL....WE BAILED THEM OUT IN 2008, AND THEY WERE CRANKING OUT LEMONS THE SAME YEAR....IRONIC!! GM REFUSES TO TAKE RESPONSIBILITY.
NHTSA ODI #11138930
144,250 miles · Oct 6, 2018
Electronic Stability Control (esc)EngineSuspension
MY VEHICLE EXPERIENCES AN 'ENGINE POWER IS REDUCED' MESSAGE IN ADDITION TO LOSING CAPABILITY OF DRIVING FASTER THAN 40 MPH LIKELY AS A RESULT OF A COMMON FAULT BY THE MANUFACTURER.
NHTSA ODI #11138845
102,000 miles · Oct 31, 2017
Suspension
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS AND MAKING A TURN IN ANY DIRECTION, A LOUD KNOCKING NOISE WAS HEARD COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE EMISSION WARNING INDICATOR ILLUMINATED, BUT COULD HAVE BEEN CAUSED BY THE FUEL CAP. THE VEHICLE WAS TAKEN TO …
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TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS AND MAKING A TURN IN ANY DIRECTION, A LOUD KNOCKING NOISE WAS HEARD COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE EMISSION WARNING INDICATOR ILLUMINATED, BUT COULD HAVE BEEN CAUSED BY THE FUEL CAP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A FAILURE IN THE LOWER DRIVER SIDE CONTROL ARM, WHICH NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CONTACT FOUND NHTSA CAMPAIGN NUMBER: 12V377000 (SUSPENSION), WHICH ONLY INCLUDED CHEVROLET IMPALA POLICE VEHICLES. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.
NHTSA ODI #11041605
Official recalls
2Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Aug 3, 2012
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1DP14001 · Passenger Air Bag Ocs Algorithm
Opened Jul 22, 2014 · Closed Mar 7, 2017
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal:sensor/control MODULE-INACTIVE
The Agency received a petition on November 14, 2013 requesting an investigation into the operation of the passenger air bag Occupant Classification System (OCS) software logic and algorithm.The petitioner states that due to this alleged defect, the passenger air bag may be suppressed at point of impact and not provided the occupant protection as needed in a crash.On July 22, 2014, NHTSA opened DP14-001 to further review the crash event and perform a more comprehensive search and analysis of the Fatality Analysis Reporting System (FARS).The Agency also collected manufacturers reports on the alleged OCS issue on the subject Impala vehicles and other GM and non-GM peer vehicles.After examination of the petition and available data relating to the subject vehicle's OCS and the specific crash incident where the OCS allegedly failed to operate properly, NHTSA did not identify an issue with the MY2008 Impala involved in the subject crash, nor has it identified a safety-related defect trend existing in the OCS used in the MY 2006-2008 Impala vehicles, in GM peer vehicles or in other non-GM peer vehicles.NHTSA has concluded that further expenditure of the agency's investigative resources is not warranted. The agency accordingly has denied the petition.However, the agency will take further action if warranted by changing future circumstances. The official petition denial, as published in the Federal Register, is available in the document file for this defect petition.The single complaint and crash noted in the Failure Report above is the petitioner's VOQ (10568388) and can be reviewed online at https://www.nhtsa.gov/recalls?nhtsaId=10568388.
Additional source detail variants (2)
Air Bags:frontal:sensor/control MODULE-INACTIVE
The Agency received a petition on November 14, 2013 requesting an investigation into the operation of the passenger air bag Occupant Classification System (OCS) software logic and algorithm.The petitioner states that due to this alleged defect, the passenger air bag may be suppressed at point of impact and not provided the occupant protection as needed in a crash.On July 22, 2014, NHTSA opened DP14-001 to further review the crash event and perform a more comprehensive search and analysis of the Fatality Analysis Reporting System (FARS).The Agency also collected manufacturers reports on the alleged OCS issue on the subject Impala vehicles and other GM and non-GM peer vehicles.After examination of the petition and available data relating to the subject vehicle's OCS and the specific crash incident where the OCS allegedly failed to operate properly, NHTSA did not identify an issue with the MY2008 Impala involved in the subject crash, nor has it identified a safety-related defect trend existing in the OCS used in the MY 2006-2008 Impala vehicles, in GM peer vehicles or in other non-GM peer vehicles.NHTSA has concluded that further expenditure of the agency's investigative resources is not warranted. The agency accordingly has denied the petition.However, the agency will take further action if warranted by changing future circumstances. The official petition denial, as published in the Federal Register, is available in the document file for this defect petition.The single complaint and crash noted in the Failure Report above is the petitioner's VOQ (10568388) and can be reviewed online at https://www.nhtsa.gov/recalls?nhtsaId=10568388.
Air Bags
The Agency received a petition on November 14, 2013 requesting an investigation into the operation of the passenger air bag Occupant Classification System (OCS) software logic and algorithm.The petitioner states that due to this alleged defect, the passenger air bag may be suppressed at point of impact and not provided the occupant protection as needed in a crash.On July 22, 2014, NHTSA opened DP14-001 to further review the crash event and perform a more comprehensive search and analysis of the Fatality Analysis Reporting System (FARS).The Agency also collected manufacturers reports on the alleged OCS issue on the subject Impala vehicles and other GM and non-GM peer vehicles.After examination of the petition and available data relating to the subject vehicle's OCS and the specific crash incident where the OCS allegedly failed to operate properly, NHTSA did not identify an issue with the MY2008 Impala involved in the subject crash, nor has it identified a safety-related defect trend existing in the OCS used in the MY 2006-2008 Impala vehicles, in GM peer vehicles or in other non-GM peer vehicles.NHTSA has concluded that further expenditure of the agency's investigative resources is not warranted. The agency accordingly has denied the petition.However, the agency will take further action if warranted by changing future circumstances. The official petition denial, as published in the Federal Register, is available in the document file for this defect petition.The single complaint and crash noted in the Failure Report above is the petitioner's VOQ (10568388) and can be reviewed online at https://www.nhtsa.gov/recalls?nhtsaId=10568388.