2008 Chevrolet Impala

NO INCIDENT. THIS IS A COMPLAINT ABOUT THE RECALL FOR CHEVY IGNITION SWITCHES. CHEVY'S REPAIR IS TO GIVE YOU A KEY RING THAT SEPARATES THE IGNITION KEYS FROM THE OTHER KEYS. MOST PEOPLE WON'T BOTHER AND A FRIEND DRIVING YOUR CAR ISN'T GOING TO KNOW. ALL YOU HAVE DONE IS GIVE GM'S LAWYERS A LOOPHOLE FOR LARGE LAWSUITS. THEY CAN CLAIM THE OWNER DIDN'T SEPARATE THE KEYS. THIS IS [XXX]. THE CORRECT REPAIR IS TO REPLACE THE BAD SWITCH. HOW MANY PEOPLE HAVE TO DIE OR GET INJURED BEFORE YOU DO THE RIGHT THING INSTEAD OF LETTING GM DO THE HALF ASS THING THAT PROTECTS THEM FROM LAWSUITS. HASN'T GM BEEN BAILED OUT ENOUGH. WHY WOULD YOU PROTECT GM OVER AND ABOVE THE SAFETY OF THE AMERICAN PUBLIC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I LET ME 2008 CHEVY IMPALA WARM UP AS THE WINDCHILL IS AROUND -35 DEGREES BELOW ZERO. I STARTED OUT OF THE PARKING LOT, WHEN ALL OF A SUDDEN MY MESSAGE DISPLAY SAID "REDUCING ENGINE SPEED", THEN IT SAID "SERVICE DISABLED, DISABLED SERVICE THROTTLE". THEN THE VEH CAME TO A COMPLETE STOP AND LEFT ME STRANDED IN THE MIDDLE OF A PARKING LOT! THERE ARE NO TOWERS AVAILABLE AT ALL TILL TOMORROW MORNING EITHER. TRIED JUMPING STARTING THE VEHICLE - BUT TO NO AVAIL. CALLED A CHEVY DEALER AND THEY HAD NO IDEA WHAT WAS HAPPENING WITH IT. *TR

WHILE WAITING BEHIND A CAR AT A STOP SIGN I WAS STRUCK FROM BEHIND BY AT FORD F-150. THE TRUCK WAS TRAVELING AT APPROXIMATELY 70 MPH WHILE I WAS AT A COMPLETE STOP. AFTER BEING STRUCK I WAS THROWN INTO THE CAR IN FRONT OF ME AND BOTH WERE PUSHED A GREAT DISTANCE BY THE TRUCK. THE REAR OF THE CAR SUFFERED PRETTY SEVER DAMAGE AND WAS TOTALED. THE TRUCK WAS COMPLETELY PUSHED INTO THE BACK SEAT OF THE CAR. ITEMS SUCH AS PHONES, LAPTOPS, AND TEXT BOOKS WERE DESTROYED MAINLY FROM THE IMPACT BUT ALSO THE RAIN. THE CAR SHUT IT SELF OFF LIKE IT SHOULD HAVE, BUT NONE OF THE AIR BAGS WERE DEPLOYED. I DO NOT RECALL IF MY SEAT BELT HAD LOCKED UP BECAUSE I HAVE NO MEMORY OF THE ACTUAL ACCIDENT. ON-STAR WAS ALSO NOT NOTIFIED OF THE ACCIDENT. I WAS ABLE TO INFORM THEM OF THE ACCIDENT AND CALL FOR HELP, BUT I LOST A CONNECTION AND WAS NOT ABLE TO REGAIN THE CONNECTION. I AM SUFFERING FROM HEAD, NECK, SHOULDER, BACK, AND LEG INJURIES. I HAVE BEEN TOLD BY MY DOCTOR THAT I MAY NOT RECOVER IN MY NECK AND BACK. THERE WAS A POLICE REPORT FILED BUT HONESTLY IT INACCURATELY DOCUMENTED THE ACCIDENT. *TR

I RECEIVED NOTICE OF A SAFETY RECALL #14299 FROM CHEVROLET INSTRUCTING ME TO CALL MY LOCAL DEALER AND SCHEDULE A TIME TO HAVE THE IGNITION REPAIR. THE LOCAL DEALER, CAMPBELL CHEVROLET IN BOWLING GREEN, KY TOLD ME THEY DID NOT HAVE THE PARTS. THE DEALER INSTRUCTED ME TO LEAVE MY NAME AND TELEPHONE NUMBER AND THEY WOULD CALL WHEN THE PARTS CAME IN. THIS CALL TOOK PLACE ON NOVEMBER 13, 2014. I STILL HAVE NOT HEARD ANYTHING FROM THE DEALER. I BELIEVE THERE HAS BEEN MORE THAN ENOUGH TIME TO GET THE PARTS NEEDED AND FIX THIS PROBLEM. MEANWHILE, I AM STILL DRIVING THE CAR WITH THIS KNOWN RISK. IF THIS IS THE MANNER IN WHICH CAR MANUFACTURERS ARE ALLOWED TO STATE THEY ARE TAKING CARE OF RECALLS IT IS NO WONDER MORE DEATHS ARE NOT AVOIDED. IF I ATTEMPT TO TRADE THE VEHICLE I AM SURE THIS WILL BE AN ISSUE AND MOST PROBABLY DEVALUE MY CAR. IS THERE OTHER RECOURSE A CONSUMER CAN TAKE TO REMEDY THIS ISSUE? *TR

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE KEY FAILED TO EJECT FROM THE IGNITION SWITCH AND REMAINED IN THE OFF POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC WAS ABLE TO REMOVE THE KEY FROM THE IGNITION AND STATED THAT THE LINKAGE IN THE GEAR SHIFT FAILED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THREE MONTHS LATER, THE CONTACT EJECTED THE KEY FROM THE IGNITION WHILE IN THE ON POSITION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

LETTER FROM CONSTITUENT WHO EXPERIENCED PROBLEMS WITH HER 2008 IMPALA, SEEKING REIMBURSEMENT FOR THE REPAIRS SHE BELIEVES WERE ALL PART OF A RECALL. *SMD THE CONSUMER STATED ON APRIL 1, 2014, SHE HAD JUST EXITED THE INTERSTATE HIGHWAY, WHEN SUDDENLY THE ENGINE SHUT OFF. THE VEHICLE WOULD NOT RE-START AND A MESSAGE APPEARED ON THE DASH THAT READ THROTTLE CONTROL SYSTEM. THE VEHICLE WAS TOWED TO A SERVICE STATION. THE THROTTLE BODY WAS REPLACED. ON APRIL 19, 2014. THE CHECK ENGINE LIGHT ILLUMINATED AS SHE WAS DRIVING. SHE PULLED INTO A PARKING LOT, AND TURNED OFF THE ENGINE. THE VEHICLE DID NOT RE-START, ONCE AGAIN, THE VEHICLE HAD TO BE TOWED. THE POWER TRAIN CONTROL MODULE HAD TO BE REPLACED AND THE COMPUTER WAS RE-PROGRAMMED.*JB