2008 Chevrolet Impala

2008 IMPALA LTZ THAT I PURCHASED FROM BILL CRAMER MOTORS IN DONALSONVILLE, GEORGIA ON 10/29/2009. ON 2/6/2010 I HAD A TIRE BLOW OUT IN BAINBRIDGE, GEORGIA NEARLY CAUSING A CRASH. AFTER CHANGING MY TIRE, AND RETURNING HOME I DISCOVERED THAT BOTH REAR TIRES WERE WORN DOWN TO THE BELT ON THE INSIDE. AFTER DOING SOME RESEARCH ON THIS ISSUE, I DISCOVERED THAT THIS IS A VERY COMMON ISSUE IN THE LATE MODEL IMPALA'S. I CALLED THE SHOP TODAY (2/8/2010), AND THEY ADVISED ME THAT THEY ARE UNAWARE OF THIS ISSUE. I ALSO CALLED SOLOMON CHEVROLET IN DOTHAN, ALABAMA (1-866-646-6175). THEY ADVISED ME THAT THEY ARE VERY FAMILIAR WITH THIS ISSUE, AND THAT IT NEEDED A REAR CAMBER BOLT KIT AND A REALIGNMENT TO FIX THIS ISSUE. THE PARTS AND LABOR FOR THE KIT WERE ESTIMATED @ $200.00 AND THE ALIGNMENT @ $70.00. I WOULD ALSO LIKE TO NOTE THAT MY CAR IS STILL UNDER THE 12,000 MILE CERTIFIED WARRANTY. MY CAR HAD 34,861 MILE ON IT WHEN I PURCHASED IT, AND NOW IT ONLY HAS 45,690 MILES ON IT. SO I HAVE PUT A TOTAL OF 10,829 MILES ON IT. THE TIRES THAT ARE ON MY CAR WERE BRAND NEW WHEN I PURCHASED IT. THERE IS NO WAY POSSIBLE THAT I SHOULD HAVE TO BE REPLACING 2 WORN OUT TIRES WITHIN 10,829 MILES'. THIS IS UNHEARD OF' *TR

STARTED HAVING ISSUES WITH MY 2008 CHEVY IMPALA WITH WHAT I THOUGHT WAS A TIRE BALANCE PROBLEM. DID REQUIRED TIRE ROTATION AS RECOMMENDED AT 6000, 10,000 AND THEN AGAIN AT 13,500. DEALER SAID TIRES MAY BE OUT OF ROUND AND SUGGESTED ROAD FORCE BALANCING AT 16,500 MILES. THIS DID NOT CHANGE THE ISSUE, SO WENT TO GOODYEAR DEALER AND FOUND OUT THAT THE INSIDE 2 INCHES OF ALL FOUR TIRES WERE WEARING EXCESSIVELY WITH THE REAR TWO LESS THAT 2/32 INCHES OF TREAD LEFT. GOODYEAR SHOT THE ALIGNMENT AND SHOWED THAT THE ALIGNMENT WAS WAY OFF AND TIRES COULD NOT BE WARRANTED WITH AN ALIGNMENT ISSUE. TOOK BACK TO CHEVY DEALER TO INFORM THEM OF THE ALIGNMENT ISSUE. THEY SAID ALIGNMENT WAS NOT WARRANTED AFTER 7,500 MILES AND ALSO WOULD NOT REPLACE THE 4 TIRES. I DID GET THE DEALER TO GRATUITOUSLY DO A 4 WHEEL ALIGNMENT THAT ALSO SHOWED THE CAMBER AND TOE, ESPECIALLY IN THE REAR WAS "OUT OF TOLERANCE AND EXCEEDED CROSS-TOLERANCE" ON THEIR MACHINE AS WELL. THE CAMBER COULD NOT BE ADJUSTED WITHOUT EXTRA WORK (ELONGATING THE BOLT HOLES OR A CHAMBER ALIGNMENT KIT). CONTACTED GM COMPLAINT LINE FOR RESOLUTION TO NO AVAIL, SAYING I HAD TO PROVE THAT THERE IS A DEFECT ON THE VEHICLE. THIS IS AN INHERENT SAFETY PROBLEM WITH 2007 AND 2008 IMPALAS THAT HAS FOSTERED NUMEROUS COMPLAINT TO YOU INCLUDING 5 ALREADY THIS YEAR. GM ISSUED A TSB #08032 FOR POLICE IMPALAS THAT ARE ON THE SAME PLATFORM AND SUSPENSION, BUT NEVER EXTENDED THAT TO THE PUBLIC. SEEMS TO ME THAT THE REAR SUSPENSION HAS AN SEVERE DEFECT THAT CAN CAUSE TIRE BLOWOUT WITHOUT WARNING. NO TIRES SHOULD WEAR LIKE THAT WITH LESS THAN 17,000 MILES WITHOUT A REAR SUSPENSION AND ALIGNMENT PROBLEM THAT NEEDS TO BE RECALLED FOR REPAIR AND REPLACEMENT OF THE PARTS AND TIRES. I SAW AT LEAST 12 COMPLAINTS IN THE FIRST 24 PAGES OF 2007 IMPALA COMPLAINTS TO THE ODI. PLEASE INVESTIGATE THIS PROBLEM BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED AS A RESULT OF THIS CONTINUING IMPALA ISSUE. *TR

REAR TIRES HAD EXTREME EXCESSIVE WEAR ON INSIDE IN SHORT AMOUNT OF TIME. THESE WERE NEW TIRES. NO WARNINGS. TIRE WAS WORN IN SUCH A SHORT AMOUNT OF TIME IF I HAD NOT BEEN LOOKING AT SOMETHING IN DRIVEWAY IT WAS ON THE VERGE OF A BLOWOUT. THESE WERE NEW TIRES SO YOU DO NOT THINK THE INSIDE WHERE YOU CAN NOT SEE WOULD BE DOWN TO THE WIRES ON THE INSIDE OF TIRE. WAS GOING ON LONG TRIP IN 2 DAYS SOMETHING JUST MADE ME LOOK DOWN AND I SAW IT. I COULD NOT BELIEVE IT. I TOOK PICTURES. *TR

I BOUGHT A BRAND NEW IMPALA, YEAR 2008. AFTER APPROXIMATELY 10K MILES I EXPERIENCED A VIBRATION IN THE REAR WHEN BRAKING. WHEN I BROUGHT THE CAR TO RADLEY CHEVROLET IN FREDERICKSBURG, THEY TOLD ME THAT THE ROTORS WERE WARPED AND IT WAS MY FAULT AND NOT COVERED BY WARRANTY. THEY SAID THAT THE LUG NUT TORQUE WAS NOT CORRECT AND UNEVEN. I NEVER TOUCHED THE LUG NUTS OR ROTATED THE TIRES AS THE TORQUE ISSUE WAS REAR ONLY AND TREAD WEAR PROVED THERE HAD BEEN NO ROTATION. I WENT TO CHEVROLET CUSTOMER SERVICE WHO STATED THE RADLEY SERVICE MANAGER WAS SUCH A GREAT GUY AND HE BELIEVED THE SERVICE MANAGER. WHEN I EXPLAINED THAT THE TREAD WEAR PROVED THE TIRES WERE NOT ROTATED HE THEN TOLD ME THAT NOT ROTATING THE TIRES WAS A MAINTENANCE VIOLATION ALSO. I ASKED HIM THAT NOW YOU ARE CLAIMING THE UNEVEN TORQUE WAS DUE TO ME NOT ROTATING THE TIRES. I AM FRUSTRATED AS I AM RIGHT AND NEVER TOUCHED THOSE TIRES OR NUTS. I AM NOT EVEN SURE WHERE THE WRENCH IS. *TR