2008 Chevrolet Impala

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN COMING TO A STOP, THE VEHICLE JERKED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V377000 (SUSPENSION) AND 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,066.

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, A VEHICLE CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS KNOCKED UNCONSCIOUS AND SUSTAINED SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. IN ADDITION, WHEN MAKING A TURN, IT FELT AS IF THE REAR TIRES LIFTED OFF THE GROUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TOWED TO A DEALER AND THE TECHNICIAN STATED THAT THE RACK AND PINION, BOTH FRONT WHEEL BEARINGS, AND THE INTAKE MANIFOLD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

HAD VEHICLE REPAIRED AT FOWLER CHEVROLET IN TULSA OKLAHOMA AND VERY CONCERNED THAT VEHICLE SHOULD HAVE BEEN A TOTAL LOSS. VEHICLE TAKEN IN 2ND TIME FOR REWORK. WE HAVE SOME PICTURES AND VIDEO. BODY SHOP MANAGER WAS TERMINATED. WE NEED ASSISTANCE. VERY CONCERNED ABOUT SAFETY ISSUES ON VEHICLE AT HIGHWAY SPEEDS. UNSURE WHERE TO TURN. SEVERAL PEOPLE WITH CHEVROLET INVOLVED TO COVER FOR DEALER. THE DEALER INFORMED THE CONSUMER TO REMOVE ALL THE KEYS FROM THE KEY RING. UPDATED 12/17/14...UPDATED 06/16/15 *BF UPDATED 08/28/2017*CT

WHILE DRIVING AT HIGHWAY SPEED, NOTICED SOME VIBRATION FROM REAR TIRES. CHECKED TIRES WHEN I GOT HOME. REAR TIRES HAVE EXTREME TREAD WEAR ON THE INSIDE EDGE. THIS WEAR IS HIDDEN BECAUSE IT IS ON THE VERY INSIDE EDGES OF THE TIRES, AND YOU DON'T NOTICE WHEN LOOKING AT THE TIRES FROM THE SIDE OF THE CAR. MOST OF THE TIRE YOU CAN SEE LOOKS NORMAL. THE WEAR IS ON THE INNER MOST 5% OF THE TREAD. AND IT IS EXTREME WEAR, ALL THE WAY THROUGH THE STEEL BELTS. I RESEARCHED AND FOUND A GM SERVICE BULLETIN FOR 2007-8 IMPALA TIRE WEAR AND SUSPENSION PROBLEMS LIKE THIS. BUT THAT BULLETIN ONLY CALLED FOR SERVICE ON MODELS WITH POLICE SUSPENSION IN THE REAR. THE SOLUTION REQUIRED REPLACEMENT SPINDLE ARMS TO BE INSTALLED. CALLED GM AND THEY WILL NOT REPLACE MY CONSUMER SPINDLES. BUT I HAVE THE SAME PROBLEM. THIS TIRE WEAR HAS CAUSED BOW OUTS AND CRASHES IF YOU LOOK AT REPORTS THAT A GOOGLE SEARCH CAN FIND. SEARCH FOR IMPALA SPINDLE AND TIRE WEAR. YOU WILL BE AMAZED AT HOW OBVIOUS THIS DEADLY DEFECT IS. *TR

EXCESSIVE LEFT SIDE TIRE WEAR, ESPECIALLY LEFT REAR. LEFT SIDE TIRES NEED REPLACED EVERY 34 THOUSAND MILES. I GUESS THE LEFT REAR WOULD GO FASTER IF I DID NOT ROTATE THE TIRES TO SPREAD THE WEAR. CAR WHEN BOUGHT CAME WITH REPLACEMENT TIRES AT 34 THOUSAND MILES, I REPLACED THEM AT 67 THOUSAND AND 102 THOUSAND. PROBLEM STILL EXISTS. I KEEP AN EYE ON THEM, OTHERWISE LEFT REAR TIRE WOULD LIKELY HAVE BEEN DESTROYED BY THIS CONDITION. AT 67K MILES FIRESTONE SAID THEY WOULD HAVE TO DRILL HOLES TO ALIGN CAR PROPERLY. THIS IS AN OBVIOUS SAFETY PROBLEM, ESPECIALLY SINCE THE WEAR IS ON THE INSIDE OF THE TIRE WHERE MOST FOLKS DON'T LOOK. I CALLED AND MAILED GM AND THEY DON'T CARE, GUESS WE NEED SOME ACCIDENTS FIRST. *TR

ALL FOUR DOOR LOCKS STOPPED WORKING FROM THE DRIVER DOOR CONTROL OR THE FOB. THE ONLY WAY TO UNLOCK THE DOORS IS TO PHYSICALLY PULL UP ON THE LOCK. IN THE CASE OF AN ACCIDENT, I WILL BE UNABLE TO UNLOCK ANY OF THE DOORS WITHOUT PHYSICALLY PULLING THE DOOR LOCK. THIS CREATES A SAFETY HAZARD, ESPECIALLY SINCE THE CAR MAY SUDDENLY STOP WORKING. I'M AFRAID I WILL BE KILLED WHILE DRIVING THIS CAR! THE CAR DOES NOT STAY IN ALIGNMENT. THE CAR HAS BEEN REALLIGNED AT LEAST THREE TIMES AND THIS FOR A VEHICLE WITH ONLY 37637 MILES, THIS IS AN INJUSTICE. *TR

THE FOLLOWING HAS HAPPENED TWICE TO ME IN THE LAST 3 MONTHS. I WAS DRIVING ON THE FREEWAY 65-70MPH WHEN THE SERVICE TRACTION CONTROL/ENGINE POWER REDUCED LIGHTS CAME ON DASH. MY CAR THEN LOST ALL POWER ON THE FREEWAY AND MY SPEED WAS REDUCED TO UNDER 35MPH. AFTER STOPPING THE VEHICLE AND TURNING IT OFF FOR APPROXIMATELY 5 MINUTES, THE CAR STARTED BACK UP. *TR

TIRE BLOWOUT. DUE TO DEFECTIVE REAR SUSPENSION THAT CAUSED TIRES TO BE MISALIGNED. THE DEFECTIVE SPINDLES CAUSED THE WEIGHT OF THE CAR TO RIDE ON THE VERY INSIDE CORNERS OF THE REAR TIRES. 90% OF THE TIRE WEAR WAS ON 10% OF THE TIRES. THIS CAUSED THE HIDDEN INSIDE ONE INCH OF THE TIRE TO WEAR THROUGH THE TIRE SAFETY BELTS, EXPOSE THE TIRE THREADS, AND THEN BLOWOUT. BOTH REAR TIRES DID THIS. THE PICTURES ARE STUNNING TO SEE HOW MUCH OF THE TIRE TREAD LOOKS PERFECT AND HOW DEVASTATING THE WEAR WAS TO THE INNER MOST INCH. TO MOST PEOPLE LOOKING AT THE TIRES FROM THE SIDE, THEY LOOKED FINE.NO ONE EXPECTS THE DAMAGE THEY DON'T SEE HIDDEN FROM DAILY VIEW. THE TIRE WEAR IS EXTREMELY ACCELERATED ONCE IT REACHES THE SOFT MATERIAL JUST UNDER THE TREAD. IT CAN GO FROM THIN TREAD TO A HOLE IN THE SAFETY BELT MATERIAL IN 1000 MILES OF WEAR. GM ISSUED TECHNICAL SERVICE BULLETIN IN 2008 ABOUT THIS EXACT SYMPTOM, BUT ONLY CALLED FOR REPAIR OF POLICE MODEL IMPALAS. THEY HAVE NOT CALLED FOR REPAIR OF SIMILAR GENERAL PUBLIC OWNERS MODELS. SO WE DID NOT KNOW UNTIL WE HAD A BLOWOUT. THE DEALER WOULD DO NOTHING BECAUSE IT WAS NOT A POLICE CAR COVERED IN THE TSB. WE PAID FOR 4 NEW TIMES, AND ALIGNMENT. BUT THE PROBLEM STILL EXISTS. THE NEW TIRES ARE WEARING OUT THE SAME. THERE IS LITTLE WINTER TRACTION IN THE REAR BECAUSE OF SUCH SMALL AMOUNT OF TREAD ON THE ROAD. *TR