NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
117 reportsClear category filterMileage unknown · Jul 8, 2011
Suspension
I HAVE A 2008 IMPALA, WITH 38,000 MILES. I HAVE HAD TO REPLACE MY REAR TIRES LAST YEAR DUE TO EXCESSIVE INSIDE WEAR. I JUST NOTICED FEW DAYS AGO THAT THIS SAME EXCESSIVE WEAR HAS HAPPENED AGAIN AND IT LOOKS WORSE THAN THE FIRST TIME. THIS ISSUE IS FORCING ME TO SPEND ANOTHER $200 ON TIRES AND WORRY ABOUT MY SAFETY. I READ AN …
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I HAVE A 2008 IMPALA, WITH 38,000 MILES. I HAVE HAD TO REPLACE MY REAR TIRES LAST YEAR DUE TO EXCESSIVE INSIDE WEAR. I JUST NOTICED FEW DAYS AGO THAT THIS SAME EXCESSIVE WEAR HAS HAPPENED AGAIN AND IT LOOKS WORSE THAN THE FIRST TIME. THIS ISSUE IS FORCING ME TO SPEND ANOTHER $200 ON TIRES AND WORRY ABOUT MY SAFETY. I READ AN ARTICLE THAT THE 2008 IMPALAS HAVE DEFECTIVE SPINDLE RODS, WHICH CONNECT THE SUSPENSION TO THE REAR WHEELS. THE DEFECT CAUSES THE WHEELS TO MISALIGN, WHICH MAKES THE TIRES WEAR OUT FASTER. THE TIRES COULD ALSO WEAR OUT UNEVENLY, INCREASING THE RISK OF A BLOWOUT. GM HAS CORRECTED THIS ISSUE ON THE IMPALAS DRIVEN BY THE POLICE DEPT BUT HAS NOT DONE ANYTHING TO THE CONSUMER. THIS ISSUE NEEDS TO BE ADDRESSED AND A RECALL ISSUED BY GM ASAP, FOR THE SAFETY OF ALL INVOLVED. *TR
NHTSA ODI #10411501
85,000 miles · Jul 8, 2011
Suspension
I HAVE A 2008 CHEVROLET IMPALA. I PURCHASED 4 NEW TIRES FOR THE VEHICLE. WITHIN A FEW MONTHS, I NOTICED THAT BOTH REAR TIRES HAD A STRIP APPROXIMATELY 2 TO 3 INCHES WIDE WORN COMPLETELY BALD. THE STRIP WAS ON THE INSIDE OF THE TIRE, MOVING TOWARDS THE CENTER OF THE TIRE. THE WEAR STRIP WAS SO BAD THAT THE TIRES WERE USELESS …
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I HAVE A 2008 CHEVROLET IMPALA. I PURCHASED 4 NEW TIRES FOR THE VEHICLE. WITHIN A FEW MONTHS, I NOTICED THAT BOTH REAR TIRES HAD A STRIP APPROXIMATELY 2 TO 3 INCHES WIDE WORN COMPLETELY BALD. THE STRIP WAS ON THE INSIDE OF THE TIRE, MOVING TOWARDS THE CENTER OF THE TIRE. THE WEAR STRIP WAS SO BAD THAT THE TIRES WERE USELESS AND NEEDED TO BE REPLACED. THIS DEFECT WAS NOT A TIRE ISSUE, NOR A DRIVER ISSUE. THE VEHICLE IS DRIVEN BY ADULTS. *TR
NHTSA ODI #10410983
10,000 miles · Jul 7, 2011
Suspension
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT HE HAD TO REPAIR THE FRONT END ALIGNMENT EXCESSIVELY DUE TO THE REAR SPINDLE. THE FAILURE CAUSED THE REAR END OF THE VEHICLE TO MOVE. THE CONTACT REPLACED ALL FOUR TIRES AT 17,000 IN SEPTEMBER 2009. THE DEALER ADVISED THE CONTACT THAT THE TIRES HAD WORN, A…
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TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT HE HAD TO REPAIR THE FRONT END ALIGNMENT EXCESSIVELY DUE TO THE REAR SPINDLE. THE FAILURE CAUSED THE REAR END OF THE VEHICLE TO MOVE. THE CONTACT REPLACED ALL FOUR TIRES AT 17,000 IN SEPTEMBER 2009. THE DEALER ADVISED THE CONTACT THAT THE TIRES HAD WORN, AND THAT THE FRONT END ALIGNMENT COULD WEAR EASILY AS WELL. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 40,000. THE APPROXIMATE FAILURE MILAGE WAS 10,000. UPDATED 08/22/11*LJ UPDATED 3/06/2012 *LN
NHTSA ODI #10410942
20,000 miles · Jul 7, 2011
Suspension
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 5-25 MPH, A LOUD THUMPING NOISE EMITTED FROM THE REAR END OF THE VEHICLE. THE FAILURE OCCURRED WHEN DRIVING AT LOW SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FOUR TIRES WERE ROTATED AND THE FAILURE CONTINUED. THE TECHNICIAN ADVISED BOTH REAR TIR…
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TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 5-25 MPH, A LOUD THUMPING NOISE EMITTED FROM THE REAR END OF THE VEHICLE. THE FAILURE OCCURRED WHEN DRIVING AT LOW SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FOUR TIRES WERE ROTATED AND THE FAILURE CONTINUED. THE TECHNICIAN ADVISED BOTH REAR TIRES WOULD NEED TO BE REPLACED. THE CONTACT STATED THE INNER TREAD ON BOTH REAR TIRES EXHIBITED AN UNEVEN PREMATURE WEAR DUE TO DEFECTIVE SPINDLE RODS. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
NHTSA ODI #10410813
30,000 miles · Jul 6, 2011
Suspension
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR TIRE HAD EXCESSIVE WEAR DUE TO A FAULTY REAR SUSPENSION. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHICH STATED, THE BEARINGS ON THE REAR AXLE NEEDS TO BE REPLACED AS WELL AS A WHEEL ALIGNMENT. THE CONTACT HAD THE BEARINGS REPLACED AND A WHEEL AL…
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TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR TIRE HAD EXCESSIVE WEAR DUE TO A FAULTY REAR SUSPENSION. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHICH STATED, THE BEARINGS ON THE REAR AXLE NEEDS TO BE REPLACED AS WELL AS A WHEEL ALIGNMENT. THE CONTACT HAD THE BEARINGS REPLACED AND A WHEEL ALIGNMENT BUT THAT DID NOT REMEDY THE PROBLEM. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE DURING INCLEMENT WEATHER. THE FAILURE MILEAGE WAS 30,000.
NHTSA ODI #10410771
30,000 miles · Jul 6, 2011
SteeringSuspension
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH IN SNOWY WEATHER, THE VEHICLE SWERVED FROM UNCONTROLLABLY FROM SIDE TO SIDE. THE CONTACT GAINED CONTROL OF THE VEHICLE BY DRIVING AT A SLOWER SPEED. THE FAILURE ALSO RECURRED WHEN DRIVING DURING RAINY WEATHER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT…
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TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH IN SNOWY WEATHER, THE VEHICLE SWERVED FROM UNCONTROLLABLY FROM SIDE TO SIDE. THE CONTACT GAINED CONTROL OF THE VEHICLE BY DRIVING AT A SLOWER SPEED. THE FAILURE ALSO RECURRED WHEN DRIVING DURING RAINY WEATHER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS WHERE THE MECHANIC STATED THAT THE SPINDLE ROD WAS DEFECTIVE AND CAUSED THE MISALIGNMENT OF THE TIRES. THE MECHANIC ADVISED THAT THE SPINDLE ROD WOULD WEAR OUT UNEVENLY AND RAPIDLY. THE MECHANIC INSTALLED CAMBER BOLTS TO THE REAR PASSENGER SIDE WHEEL YET THE FAILURE PERSISTED. THE VEHICLE WAS NOT FURTHER REPAIRED.THE APPROXIMATE FAILURE MILEAGE WAS 30,0000. UPDATED 08/22/11*LJ UPDATED 3/06/2012 *LN
NHTSA ODI #10410703
55,430 miles · Jul 6, 2011
Suspension
2008 CHEVY IMPALA (OWNED 8/10): 80K GOODYEAR TIRES WORE WITH LESS THAN 10K MILES REPLACED BY CERTIFIED TIRE CENTER 6/11 WITH UNIROYAL TP TOURING 70K, LEFT HUB WORN WITH LESS THAN 1 YEAR OWNERSHIP REPLACED BY DEALER, RIGHT HUB PLAY REFUSAL OF REPLACEMENT BY DEALERSHIP (ALSO 6/11). ALIGNMENTS OFF/ WILL NOT STAY--REPORTS AVAILABLE …
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2008 CHEVY IMPALA (OWNED 8/10): 80K GOODYEAR TIRES WORE WITH LESS THAN 10K MILES REPLACED BY CERTIFIED TIRE CENTER 6/11 WITH UNIROYAL TP TOURING 70K, LEFT HUB WORN WITH LESS THAN 1 YEAR OWNERSHIP REPLACED BY DEALER, RIGHT HUB PLAY REFUSAL OF REPLACEMENT BY DEALERSHIP (ALSO 6/11). ALIGNMENTS OFF/ WILL NOT STAY--REPORTS AVAILABLE FROM DEALER AND CERTIFIED TIRE REPLACEMENT SHOP. WILL NOT GO IN FULL ALIGNMENT, MAY NEED CHAMBER KIT, SPINDLE OUT ON LEFT FRONT (ALSO 6/11). REAR PASSENGER DOOR LOCK (CAR SEAT SIDE), REPLACED BY DEALER 11/10, AT THIS TIME INABILITY TO MAINTAIN TIRE PRESSURE AND MISLOCATION OF SENSORS/PRESSURE INDICATORS WAS CORRECTED AS WELL AS ROTATION PER REPEATED COMPLAINT (11/10)---NOTE: WEAR SHOULD HAVE BEEN REPORTED/ DOCUMENTER PER MY COMPLAINT TO DEALER. FRONT PASSENGER DOOR LOCK GOING BAD ALSO, REPORTED TO DEALER 7/11. TIRES CONTINUING TO WEAR WITH ALIGNMENT SUSPENSION ISSUES PENDING, DEALERSHIP REFUSING RESPONSIBILITY OR DENYING ISSUE EXISTS. *TR
NHTSA ODI #10410667
36,265 miles · Apr 17, 2011
Suspension
I AM EXPERIENCING EXCESSIVE INSIDE TIRE WEAR ON MY REAR TIRES AND APPARENTLY IT IS A COMMON PROBLEM WITH 2008 IMPALAS. I SPOKE WITH CUSTOMER SERVICE OBVIOUSLY NOT IN THIS COUNTRY, AND WAS TOLD I WOULD HAVE TO PAY TO INSPECT MY CAR. I THEN SPOKE TO A SERVICE MANAGER WHO DENIED ANY KNOWN PROBLEMS. HE THEN LET IT SLIP THAT A MODIFI…
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I AM EXPERIENCING EXCESSIVE INSIDE TIRE WEAR ON MY REAR TIRES AND APPARENTLY IT IS A COMMON PROBLEM WITH 2008 IMPALAS. I SPOKE WITH CUSTOMER SERVICE OBVIOUSLY NOT IN THIS COUNTRY, AND WAS TOLD I WOULD HAVE TO PAY TO INSPECT MY CAR. I THEN SPOKE TO A SERVICE MANAGER WHO DENIED ANY KNOWN PROBLEMS. HE THEN LET IT SLIP THAT A MODIFICATION OF THE STRUTS WAS NECESSARY TO ACHIEVE PROPER ALIGNMENT OF THE REAR AND THAT GM WOULD NOT COVER IT. THEY WILL HOWEVER REPAIR POLICE IMPALAS AT NO CHARGE. I DECLINED TO PAY ONLY TO BE TOLD I WOULD HAVE TO COVER THE COST OF REPAIR ANYWAY, KIND OF LIKE ADDING INSULT TO INJURY. WHEN WILL ACTION BE TAKEN TO PREVENT ACCIDENTS DUE TO BLOW OUTS; WHICH APPARENTLY HAVE OCCURRED? NOT EVERYONE LOOKS UNDER THEIR CAR TO INSPECT THE TIRES AND THIS WEAR IS NOT VISIBLE OTHERWISE. CUSTOMER SERVICE WAS NOT FAZED IN THE LEAST THAT I MIGHT BUY ELSEWARE, HER COMMENT THAT IS YOUR CHOICE ,SO MUCH FOR SERVICE. *TR
NHTSA ODI #10396569
45,000 miles · Mar 9, 2011
SuspensionTires
VEHICLE WON'T HOLD ALIGNMENT AND WHEN IT DOES IT'S STILL WEARING OUT THE REAR TIRES AT A RATE 1/32 PER 1,000 MILES, IT WORE OUT THE REAR TIRES IN 6,000 MILES JUST LUCKY THAT I LOOKED AT THEM WHEN I DID. THE VEHICLE HAS 45,000 MILES ON IT AND THIS IS THE SECOND SET OF TIRES IN 6,000 MILES. *TR
NHTSA ODI #10386994
56,000 miles · Feb 22, 2011
Suspension
PURCHASED NEW 2008 IMPALA, HAD TO REPLACE TIRES AT 35,000. ALWAYS ROTATED AND BALANCED AND KEPT PROPER PRESSURES. NOW AT 56,000 AND AM BEING TOLD BY CHEVY 1800.00 TO REPAIR REAR ALIGNMENT. CAR IS DRIVEN 99% ON THE INTERSTATE. AGAIN NEED NEW TIRES WHAT'S UP??? CHEVY DENIES ANY PROBLEMS BUT THE WEB IS FULL OF ISSUES SURROUNDI…
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PURCHASED NEW 2008 IMPALA, HAD TO REPLACE TIRES AT 35,000. ALWAYS ROTATED AND BALANCED AND KEPT PROPER PRESSURES. NOW AT 56,000 AND AM BEING TOLD BY CHEVY 1800.00 TO REPAIR REAR ALIGNMENT. CAR IS DRIVEN 99% ON THE INTERSTATE. AGAIN NEED NEW TIRES WHAT'S UP??? CHEVY DENIES ANY PROBLEMS BUT THE WEB IS FULL OF ISSUES SURROUNDING THIS. IS THERE NO OTHER RECOURSE???? *TR
NHTSA ODI #10383954
Official recalls
2Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Aug 3, 2012
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗