2008 Chevrolet Impala

The back driver’s side door of my 2008 Impala is not locked, but it cannot be opened. I’ve read online that this happens on other Impalas. Because this is a major safety issue, as well as a major inconvenience, these vehicles should be recalled and repaired at no cost to the owners. People should be able to enter and exit through all doors of a vehicle, especially during an emergency. Because of this defect, Impalas should be recalled and repaired at no cost to the owner.

REAR PASSENGER DOOR LOCKS DO NOT FUNCTION ELECTRICALLY WHEN THE VEHICLE IS WARM. AUTOMATIC LOCK FUNCTION WHEN THE VEHICLE IS PLACED IN 'DRIVE' DOES NOT FUNCTION UNDER THESE CIRCUMSTANCES. DUE TO THE POSITION OF THE MANUAL LOCK RELEASES, IT IS VERY DIFFICULT TO MANUALLY UNLOCK THE REAR DOORS MANUALLY. IN AN EMERGENCY SITUATION, IF THE REAR DOOR LOCKS DO NOT FUNCTION, IT CAN DELAY ESCAPE FROM THE VEHICLE.

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR COULD NOT BE UNLOCKED FROM OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DOOR LOCK ACTUATOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. APPROXIMATELY FOUR MONTHS LATER, THE DRIVER SIDE DOOR FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. UPDATED 04/08/16*LJ

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE KEY USED TO OPEN THE DRIVER SIDE DOOR DID NOT OPEN THE PASSENGER SIDE OR TWO REAR DOORS OF THE VEHICLE. THE CONTACT HAD TO ROLL THE PASSENGER SIDE AND TWO REAR WINDOWS DOWN TO OPEN THE DOORS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 136,000.

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED, ALL THE DOORS FAILED TO UNLOCK ELECTRONICALLY. AS A RESULT, THE CONTACT HAD TO MANUALLY UNLOCK THE DOORS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. DURING RAINY WEATHER CONDITIONS, WATER ENTERED THE VEHICLE THROUGH THE DASHBOARD CAUSING THE VEHICLE TO STALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 110,115.

FOWLER CHEVROLET, PART OF HTTP://WWW.FOWLERAUTO.COM/ WITH FOWLER TOYOTA, REPAIRED OUR 2008 IMPALA AFTER AN ACCIDENT. FIRST ROUND REPAIRS WERE $9,800 ON A $12,000 VEHICLE AND THEN CARFAX SHOWED FRAME DAMAGE ABOVE AND BEYOND THE ACCIDENT NOTATION AFTER THE REPAIRS! ON THE SAME DAY OF THE ACCIDENT, I EMAILED THE BODY SHOP "PLEASE DON'T PROCEED WITH SIGNIFICANT REPAIRS UNTIL THE FRAME STRUCTURE IS DETERMINED TO BE FINE ", BUT THEY STARTED WITHOUT CONTACTING ME. OUR INSURANCE COVERED LIKE TIRES AND THE DEALERSHIP EVEN WANTED ME TO GO GET THE REPLACEMENT GOODYEAR TIRE AND BRING TO THE DEALERSHIP! IT WAS IN THE SHOP OVER 7 WEEKS AND INSURANCE ONLY COVERED FOR 30 DAYS OF A RENTAL VEHICLE, BUT SINCE WE WERE RENTING FROM THEIR FLEET, THEY HAD NO INCENTIVE TO GET IT DONE. WE ENDED UP TAKING IT TO SOUTHPOINTE CHEVROLET TO MINIMIZE THE NOISES COMING OUT OF THE REPAIR AREA AND HAVE NEVER BEEN REIMBURSED. I REQUESTED QUALITY ASSURANCE IN WRITING REGARDING THE REPAIR AREA AFTER THE CARFAX CONCERNS. I ALSO REQUESTED MORE INFORMATION REGARDING IF THE WELDER WAS CERTIFIED ETC..., BUT HAVE NOT RECEIVED ANYTHING SUBSTANTIAL IN WRITING. THE BODY SHOP MANAGER, CHRIS HELM, WAS TERMINATED SOON AFTER OUR REPAIRS. THE BODY SHOP MANAGER STATED THAT GENERAL MOTORS/CHEVROLET SENT IN A REPRESENTATIVE TO REVIEW THE REPAIRS AND BACKED THE DEALERSHIP 100%. I REQUESTED SOMETHING IN WRITING FROM GENERAL MOTORS/CHEVROLET AFTER SENDING THE PICTURE OF THE REPAIRS AND THEY WON'T PUT ANYTHING IN WRITING. FOWLER CHEVROLET AND FOWLER AUTO GROUP REFUSE TO RESOLVE THE OUTSTANDING ISSUES. I WILL NEVER USE THEM AGAIN. CAN YOU HELP PREVENT OTHER UNSAFE REPAIRS LIKE IN THE PICTURE?

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT ALL DOOR LOCKS FAILED TO LOCK AND UNLOCK ELECTRONICALLY AND MANUALLY. IN ADDITION, THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ILLUMINATED. THE SERVICE TIRE MONITOR SYSTEM WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE ALL FOUR LOCKS AND THE TPMS SENSOR NEEDED TO BE REPLACED. THE TPSM WAS REPLACED ON MULTIPLE OCCASIONS. HOWEVER, THE FAILURE RECURRED. THE LOCKS WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.