TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT HE WAS UNABLE TO UNLOCK THE DOORS BY USING THE AUTOMATIC KEY FOB. THE CONTACT MENTIONED THAT THE ONLY WAY TO UNLOCK THE DOOR WAS BY CRAWLING OVER THE REAR SEAT AND MANUALLY UNLOCKING THE DOORS FROM THE INSIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DID NOT DI…
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TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT HE WAS UNABLE TO UNLOCK THE DOORS BY USING THE AUTOMATIC KEY FOB. THE CONTACT MENTIONED THAT THE ONLY WAY TO UNLOCK THE DOOR WAS BY CRAWLING OVER THE REAR SEAT AND MANUALLY UNLOCKING THE DOORS FROM THE INSIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DID NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 71,000 AND THE CURRENT MILEAGE 73,600. UPDATED 04/25/12 *BF
NHTSA ODI #10454073
40,000 miles · Jan 26, 2012
Electrical SystemLatches/locks/linkagesSteering
I AM GETTING MY FOURTH SET OF TIRES ON MY 2008 IMPALA, WITH 70,000 MILES I HAVE BEEN TOLD EVERYTHING FROM NOT ROTATING MY TIRE WHICH I DO EVERY 6,000 MILES TO ALIGNMENT WHICH HAS BEEN DONE THREE TIMES, , I ALSO HAVE NO POWER STEERING RANDOMLY AT LOW SPEEDS, ALSO REAR DOOR LOCKS DON'T WORK ANY MORE, ALSO WHEN I STEP ON THE GAS TH…
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I AM GETTING MY FOURTH SET OF TIRES ON MY 2008 IMPALA, WITH 70,000 MILES I HAVE BEEN TOLD EVERYTHING FROM NOT ROTATING MY TIRE WHICH I DO EVERY 6,000 MILES TO ALIGNMENT WHICH HAS BEEN DONE THREE TIMES, , I ALSO HAVE NO POWER STEERING RANDOMLY AT LOW SPEEDS, ALSO REAR DOOR LOCKS DON'T WORK ANY MORE, ALSO WHEN I STEP ON THE GAS THE TRACTION CONTROL LIGHT COMES ON AND I CAN'T GO FORWARD AND THEN IT ALL OF A SUDDEN WILL MOVE, THAT'S ON DRY PAVEMENT. *TR
NHTSA ODI #10445467
45,000 miles · Nov 30, 2011
Latches/locks/linkages
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR DOOR LOCKS WOULD NOT FUNCTION AND SHE COULD NOT OPEN THE REAR DOORS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO REPAIR THE FAILURE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE DOOR LATCHES AND MOTORS WERE…
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TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR DOOR LOCKS WOULD NOT FUNCTION AND SHE COULD NOT OPEN THE REAR DOORS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO REPAIR THE FAILURE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE DOOR LATCHES AND MOTORS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 45,000.
NHTSA ODI #10437819
32,000 miles · Nov 23, 2011
Electrical SystemLatches/locks/linkages
THE REAR DOOR LOCKS WILL NOT OPERATE VIA THE ELECTRICAL. THIS I BELIEVE CAUSES A HAZARD FOR A REAR SEAT PASSENGER ESPECIALLY AN INFANT OR YOUNG CHILD. THEY COULD BE TRAPPED BY THE IN-ABILITY OF THE DRIVER TO ACTIVATE THE REAR DOOR LOCKS TO EVACUATE THE REAR SEAT PASSENGERS IN AN EMERGENCY. *TR
NHTSA ODI #10436920
54,000 miles · Nov 11, 2011
Electrical SystemLatches/locks/linkages
FAILURE OF POWER DOOR LOCKS. THIS IS A SAFETY ISSUE. IN ORDER TO KEEP THE VEHICLE SECURE, THE DOORS MUST BE LOCKED. IF A CHILD, INFANT OR DISABLED PERSON WOULD BE IN THE BACK SEAT AND NEEDED TO GET OUT IN AN EMERGENCY, THE DOOR CANNOT BE OPENED FROM THE OUTSIDE WITHOUT SOMEONE FIRST CLIMBING THROUGH THE SEATS FROM THE FRONT AND …
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FAILURE OF POWER DOOR LOCKS. THIS IS A SAFETY ISSUE. IN ORDER TO KEEP THE VEHICLE SECURE, THE DOORS MUST BE LOCKED. IF A CHILD, INFANT OR DISABLED PERSON WOULD BE IN THE BACK SEAT AND NEEDED TO GET OUT IN AN EMERGENCY, THE DOOR CANNOT BE OPENED FROM THE OUTSIDE WITHOUT SOMEONE FIRST CLIMBING THROUGH THE SEATS FROM THE FRONT AND REACHING WAY BACK TO THE BACK OF THE DOOR TO UNLOCK IT MANUALLY OR BREAKING THE WINDOW. THIS TAKES TIME AND COULD RESULT IN SERIOUS INJURY OR DEATH TO A PASSENGER. THIS PROBLEM IS KNOWN BY GM AS THEY HAVE MADE MODIFICATION TO THE PART FOR THE REAR DRIVER SIDE DOOR BUT HAVE NOT YET MODIFIED THE PART FOR THE REAR PASSENGER DOOR. SOME DRIVERS ARE NOW REPORTING THAT THE FRONT DOORS ARE ALSO AFFECTED BY THIS DEFECT. EACH PART IS APPROXIMATELY $175.00 OR $700 FOR ALL DOORS AFFECTED AND PROBABLY THAT MUCH AGAIN IN LABOR COSTS. OTHER COMPLAINTS AND INCIDENTS CAN BE FOUND BY SEARCHING THE SUBJECT ON THE INTERNET. *TR
NHTSA ODI #10435291
68,000 miles · Aug 3, 2011
Latches/locks/linkages
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED BOTH REAR DOORS ON THE VEHICLE WOULD NOT LOCK OR UNLOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THERE WERE NO RECALLS; HOWEVER, THERE WAS SERVICE BULLETIN PI-0011A; NHTSA ITEM NUMBER: 10038344, LATCHES/LOCKS/LINKAGES: DOORS: LATCH. TO REPLACE THE LOCKS THE …
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TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED BOTH REAR DOORS ON THE VEHICLE WOULD NOT LOCK OR UNLOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THERE WERE NO RECALLS; HOWEVER, THERE WAS SERVICE BULLETIN PI-0011A; NHTSA ITEM NUMBER: 10038344, LATCHES/LOCKS/LINKAGES: DOORS: LATCH. TO REPLACE THE LOCKS THE CONTACT WOULD RESPONSIBLE FOR PAYING PER DOOR $400 EACH WHICH DOES NOT INCLUDE LABOR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.
2008 CHEVROLET IMPALA GEARSHIFT COULD NOT BE MOVED FROM "PARK". TOWED TO DON BROWN CHEVROLET (AFTER TOW DRIVER DISCONNECTED SHIFT LINKAGE). DIAGNOSED AS "TEST AND TRACE GROUND CIRCUIT TO BROKEN WIRE IN CENTER CONSOLE". TALKED TO SERVICE MANAGER WHO REPORTED THAT TECHNICIAN STATED WIRES MOVED WHEN THE SHIFTER WAS MOVED WHICH LIK…
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2008 CHEVROLET IMPALA GEARSHIFT COULD NOT BE MOVED FROM "PARK". TOWED TO DON BROWN CHEVROLET (AFTER TOW DRIVER DISCONNECTED SHIFT LINKAGE). DIAGNOSED AS "TEST AND TRACE GROUND CIRCUIT TO BROKEN WIRE IN CENTER CONSOLE". TALKED TO SERVICE MANAGER WHO REPORTED THAT TECHNICIAN STATED WIRES MOVED WHEN THE SHIFTER WAS MOVED WHICH LIKELY CAUSED WIRE TO BREAK SEPARATE. POTENTIAL FOR DRIVER TO BE "STUCK" IN PARK IN A RISKY / UNSAFE SITUATION EXISTS. *TR
NHTSA ODI #10370441
Mileage unknown · May 15, 2008
Latches/locks/linkages
DEAR SIR OR MADAM, THIS PAST WEEK WE COMPLETED A PURCHASE OF A 2008 CHEVROLET IMPALA FORM A LOCAL DEALER IN ARNOLD, MISSOURI. IT IS A MODEL LT-1. AFTER WE GOT HOME I STARTED TO READ THE OWNERS MANUAL AND EXAMINE THE CAR. I EVENTUALLY NOTICED THAT THE TRUNK LID HAD NO KEY HOLE. I CHECKED AN ABBREVIATED MANUAL WE WERE GIVEN. IT …
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DEAR SIR OR MADAM, THIS PAST WEEK WE COMPLETED A PURCHASE OF A 2008 CHEVROLET IMPALA FORM A LOCAL DEALER IN ARNOLD, MISSOURI. IT IS A MODEL LT-1. AFTER WE GOT HOME I STARTED TO READ THE OWNERS MANUAL AND EXAMINE THE CAR. I EVENTUALLY NOTICED THAT THE TRUNK LID HAD NO KEY HOLE. I CHECKED AN ABBREVIATED MANUAL WE WERE GIVEN. IT SAID I WAS TO PULL THE REAR SEAT BACK DOWN TO GAIN ACCESS TO THE TRUNK IN CASE OF EMERGENCY. THEY DO NOT PULL DOWN IN ANY WAY SHAPE OR FORM. I ASKED IF I HAD COME UP WITH A DEAD BATTERY AND A CHILD HAD CRAWLED INTO THE TRUNK THAT I WAS UNLOADING AND CLOSED THE TRUNK. HOW WOULD I GET THE CHILD OUT. NO POWER, NO KEY LOCK, NO OTHER ACCESS, UNABLE TO GET TO THE BATTERY TO JUMP START THE CAR. HOW DO I SAVE THIS CHILD? THE DEALER CALLED THE MANUFACTURER AND THE ANSWER I GOT WAS I HAD OPENED A "CAN OF WORMS". SO WHAT DO I DO? *TR
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
DP14001 · Passenger Air Bag Ocs Algorithm
Opened Jul 22, 2014 · Closed Mar 7, 2017
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal:sensor/control MODULE-INACTIVE
The Agency received a petition on November 14, 2013 requesting an investigation into the operation of the passenger air bag Occupant Classification System (OCS) software logic and algorithm.The petitioner states that due to this alleged defect, the passenger air bag may be suppressed at point of impact and not provided the occupant protection as needed in a crash.On July 22, 2014, NHTSA opened DP14-001 to further review the crash event and perform a more comprehensive search and analysis of the Fatality Analysis Reporting System (FARS).The Agency also collected manufacturers reports on the alleged OCS issue on the subject Impala vehicles and other GM and non-GM peer vehicles.After examination of the petition and available data relating to the subject vehicle's OCS and the specific crash incident where the OCS allegedly failed to operate properly, NHTSA did not identify an issue with the MY2008 Impala involved in the subject crash, nor has it identified a safety-related defect trend existing in the OCS used in the MY 2006-2008 Impala vehicles, in GM peer vehicles or in other non-GM peer vehicles.NHTSA has concluded that further expenditure of the agency's investigative resources is not warranted. The agency accordingly has denied the petition.However, the agency will take further action if warranted by changing future circumstances. The official petition denial, as published in the Federal Register, is available in the document file for this defect petition.The single complaint and crash noted in the Failure Report above is the petitioner's VOQ (10568388) and can be reviewed online at https://www.nhtsa.gov/recalls?nhtsaId=10568388.
Additional source detail variants (2)
Air Bags:frontal:sensor/control MODULE-INACTIVE
The Agency received a petition on November 14, 2013 requesting an investigation into the operation of the passenger air bag Occupant Classification System (OCS) software logic and algorithm.The petitioner states that due to this alleged defect, the passenger air bag may be suppressed at point of impact and not provided the occupant protection as needed in a crash.On July 22, 2014, NHTSA opened DP14-001 to further review the crash event and perform a more comprehensive search and analysis of the Fatality Analysis Reporting System (FARS).The Agency also collected manufacturers reports on the alleged OCS issue on the subject Impala vehicles and other GM and non-GM peer vehicles.After examination of the petition and available data relating to the subject vehicle's OCS and the specific crash incident where the OCS allegedly failed to operate properly, NHTSA did not identify an issue with the MY2008 Impala involved in the subject crash, nor has it identified a safety-related defect trend existing in the OCS used in the MY 2006-2008 Impala vehicles, in GM peer vehicles or in other non-GM peer vehicles.NHTSA has concluded that further expenditure of the agency's investigative resources is not warranted. The agency accordingly has denied the petition.However, the agency will take further action if warranted by changing future circumstances. The official petition denial, as published in the Federal Register, is available in the document file for this defect petition.The single complaint and crash noted in the Failure Report above is the petitioner's VOQ (10568388) and can be reviewed online at https://www.nhtsa.gov/recalls?nhtsaId=10568388.
Air Bags
The Agency received a petition on November 14, 2013 requesting an investigation into the operation of the passenger air bag Occupant Classification System (OCS) software logic and algorithm.The petitioner states that due to this alleged defect, the passenger air bag may be suppressed at point of impact and not provided the occupant protection as needed in a crash.On July 22, 2014, NHTSA opened DP14-001 to further review the crash event and perform a more comprehensive search and analysis of the Fatality Analysis Reporting System (FARS).The Agency also collected manufacturers reports on the alleged OCS issue on the subject Impala vehicles and other GM and non-GM peer vehicles.After examination of the petition and available data relating to the subject vehicle's OCS and the specific crash incident where the OCS allegedly failed to operate properly, NHTSA did not identify an issue with the MY2008 Impala involved in the subject crash, nor has it identified a safety-related defect trend existing in the OCS used in the MY 2006-2008 Impala vehicles, in GM peer vehicles or in other non-GM peer vehicles.NHTSA has concluded that further expenditure of the agency's investigative resources is not warranted. The agency accordingly has denied the petition.However, the agency will take further action if warranted by changing future circumstances. The official petition denial, as published in the Federal Register, is available in the document file for this defect petition.The single complaint and crash noted in the Failure Report above is the petitioner's VOQ (10568388) and can be reviewed online at https://www.nhtsa.gov/recalls?nhtsaId=10568388.
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