2008 Chevrolet Impala

POWER DOOR LOCKS STOPPED WORKING. I CAN OPEN THE DRIVERS DOOR WITH THE KEY, BUT THE OTHER POWER LOCKS DO NOT OPEN. IT STARTED WITH THE REAR LOCKS AND NOW INCLUDES ALL LOCKS. THIS IS DANGEROUS BECAUSE WE CARRY OUR SMALL GRANDCHILDREN IN THEIR CAR SEATS IN THE BACK. THE ONLY WAY TO UNLOCK THE DOORS IS TO ROLL DOWN THE POWER WINDOW AND REACH IN TO UNLOCK. I HAVE DISCUSSED THIS WITH CHEVROLET BUT THEY SAY THEY HAVE NO REPORTS OF OTHERS HAVING THIS PROBLEM. THIS IS HARD TO BELIEVE SINCE THERE ARE SO MANY REPORTS OF THIS ON THE INTERNET FORUMS. I BELIEVE THIS IS A VERY SERIOUS SAFETY ISSUE. IN AN ACCIDENT, THE REAR WINDOWS MAY NOT FUNCTION AND WE WOULD HAVE TO BREAK OUT THE REAR WINDOWS TO FREE OUR GRANDCHILDREN. *TR

THE REAR LOCK ON THE PASSENGER SIDE DOOR WILL NOT UNLOCK WHEN THE CAR IS SWITCHED OUT OF GEAR OR WHEN USING THE BUTTON ON THE KEY CONTROL. BASED ON INFORMATION IN THE INTERNET IT IS CAUSED BY A TYPE OF GREASE THAT BLEEDS INTO THE LATCH ACTUATOR AND HAPPENS FREQUENTLY TO THE 2008 CHEVY IMPALAS. THIS REPRESENTS A VERY SERIOUS SITUATION IN AN EMERGENCY SITUATION WHERE A BABY, CHILD OR ADULT MAY NOT BE ABLE TO EXIT THE VEHICLE QUICKLY. HOPEFULLY THIS CAN BE CATEGORIZED AS AN EMERGENCY RECALL WHERE CHEVY WILL QUICKLY REPAIR THIS DEFECT AT NO COST TO THE OWNER. ## VIN PASSED ## CHEVY, IMPALA, 2008 ##. *TR

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ONLY DOOR THAT WOULD LOCK WAS THE FRONT DRIVER'S DOOR. THE VEHICLE WAS TAKEN THE DEALER. THE DEALER STATED THAT THE DOOR ACTUATORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 113,000.

I BOUGHT MY CAR NEW ON JUNE 30, 2008. IN THE FALL OF 2011 I NOTICED THAT ONE OF THE REAR DOOR LOCKS WOULD NOT ACTUALLY UNLOCK WHEN USING THE FOB OR THE UNLOCK BUTTON ON THE INSIDE OF THE CAR. NOW IN JUNE 2012 - NEITHER OF THE REAR DOORS WILL UNLOCK UNLESS SOMEONE IS PHYSICALLY IN THE CAR. I HAVE TWO SMALL CHILDREN - BOTH IN CHILD SAFETY SEATS AND BOTH IN A HARNESS, ONE IS STILL REAR-FACING. TO UNLOCK THE DOORS I EITHER HAVE TO PUT MY CHILD IN THE FRONT SEAT, LAY THE DRIVERS SEAT DOWN, UNLOCK THE BACK DOOR, MOVE HER TO THE BACK SEAT AND CRAWL ACROSS THE CAR TO UNLOCK THE PASSENGER DOOR (WHERE THE REAR-FACING SEAT IS LOCATED) OR MY OLDEST HAS TO CRAWL THROUGH THE FRONT AND THEN UNLOCK BOTH DOORS FOR ME. I CALLED TO SEE HOW MUCH IT WOULD BE TO FIX THE ISSUE AND WAS TOLD ALMOST $300 EACH. I CALLED GM TO SEE IF THEY COULD ASSIST ME AND WAS TOLD THAT SINCE I WAS OUTSIDE OF THE FACTORY WARRANTY IT WOULD BE A "WEAR AND TEAR ISSUE" AND THE CUSTOMER WAS RESPONSIBLE. THEY OFFERED NO ASSISTANCE. THIS IS A HUGE SAFETY CONCERN BECAUSE THERE WOULD BE NO WAY TO ACCESS BOTH HARNESSED CHILDREN IN THE EVENT OF AN EMERGENCY OTHER THAN BREAKING THE WINDOWS IN THEIR FACES. I AM VERY FRUSTRATED AND DO NOT KNOW WHAT TO DO AT THIS POINT. *TT

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THE PASSENGER SIDE DOOR LOCK FAILED. THE DEALER WAS NOTIFIED AND STATED THE DOOR ACTUATOR PART#20790495 NEEDED TO BE REPLACED. THE REPAIRS COST WAS $300 AND THE DEALER AGREED TO PAY HALF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ONLY ADVISED HER TO FILE A COMPLAINT WITH NHTSA. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 45,000. THE CURRENT MILEAGE WAS 51,000.

USING FOB OR LOCK/UNLOCK BUTTONS, THE DOOR LOCKS RANDOMLY DO NOT LOCK OR UNLOCK. IT WAS CHECKED, BUT NO SOLUTION OFFERED. WITH THE BACK DOOR LOCKS BEING AT THE BACK OF THE DOOR, THIS IS A MAJOR INCONVENIENCE AND CAN BE A SAFETY HAZARD FOR ELDERLY AND DISABLED INDIVIDUALS. IT IS ALSO A SAFETY ISSUE WHEN YOU ASSUME THE DOORS ARE LOCKED (OR UNLOCKED), BUT THEY AREN'T. THERE SHOULD BE A RECALL, BUT JUST LIKE THE INTAKE MANIFOLD GASKET AND LOW QUALITY PAINT ISSUES ON CHEVROLET VEHICLES IN THE PAST, I AM SURE THERE WILL NOT, AND WE WILL ALL CONTINUE TO BUY $30,000 PIECES OF JUNK! *TR

DOOR LOCKS FAIL TO WORK WITH REMOTE HAD ONE REPLACED IN 2010 FOR THE BACK DOOR UNDER WARRANTY. NOW THE OTHER SIDE WENT WITH ONLY 30000 MILES. WARRANTY IS UP AND IT'S A HAZARD BECAUSE I HAVE TO PICK THE LATCH UP, ON THE DOOR BEFORE I CAN OPEN IT. IT'S HARD FOR CHILD OR OLDER PERSON TO DO IN AN EMERGENCY. WHY SHOULD I HAVE TO PAY A GM DEALER TO TELL ME THE LOCK IS NO GOOD. I THINK THERE SHOULD BE A RECALL.