NHTSA owner reports · September 18, 2026 snapshot.
Latches/locks/linkages complaints
48 reportsClear category filter10,203 miles · Jul 27, 2013
Electrical SystemLatches/locks/linkagesStructure
DOOR LOCK PROBLEMS: FIRST THE DRIVER DOOR FAILED TO WORK. THEN THE RIGHT PASSENGER DOOR..(WHICH HAS TO BE MANUALLY OPENED AND CLOSED). NOW THE DRIVER SIDE PASSENGER DOOR LOCK IS UNDEPENDABLE. THE PROBLEM IS BECOMING A HAZARD TO DRIVING THE AUTOMOBILE IN THAT THE SAFETY OF THE INGRESS AND EGRESS OF THE PASSENGERS CANNOT BE GUA…
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DOOR LOCK PROBLEMS: FIRST THE DRIVER DOOR FAILED TO WORK. THEN THE RIGHT PASSENGER DOOR..(WHICH HAS TO BE MANUALLY OPENED AND CLOSED). NOW THE DRIVER SIDE PASSENGER DOOR LOCK IS UNDEPENDABLE. THE PROBLEM IS BECOMING A HAZARD TO DRIVING THE AUTOMOBILE IN THAT THE SAFETY OF THE INGRESS AND EGRESS OF THE PASSENGERS CANNOT BE GUARANTEED AND THIS CAN BECOME A DEFINITE HAZARD, ESPECIALLY IN TIMES OF AN ACCIDENT. *TR
NHTSA ODI #10532148
150,000 miles · Jul 12, 2013
Electrical SystemLatches/locks/linkages
BOTH REAR AND THE PASSENGER DOOR LOCKS HAVE STOPPED FUNCTIONING WITH EITHER FOB KEY CONTROL OR DRIVER/PASSENGER DOOR CONTROLS. TOTALING THREE DOOR LOCK FAILURES IN TWO YEARS. THIS IS A LARGE SAFETY HAZARD TO SMALL CHILDREN IN THE BACK OF THE CAR AS THERE IS NO FAST OR EASY WAY TO OPEN THE REAR DOORS ONCE LOCKED TO GET THE CHILD …
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BOTH REAR AND THE PASSENGER DOOR LOCKS HAVE STOPPED FUNCTIONING WITH EITHER FOB KEY CONTROL OR DRIVER/PASSENGER DOOR CONTROLS. TOTALING THREE DOOR LOCK FAILURES IN TWO YEARS. THIS IS A LARGE SAFETY HAZARD TO SMALL CHILDREN IN THE BACK OF THE CAR AS THERE IS NO FAST OR EASY WAY TO OPEN THE REAR DOORS ONCE LOCKED TO GET THE CHILD OUT IN AN EMERGENCY. I REQUEST THIS BE LOOKED INTO FURTHER FOR A RECALL AS IT CREATES A SAFETY HAZARD ESPECIALLY FOR CHILDREN IN CAR SEAT ON THE BACK SEAT, WHICH THERE IS NO QUICK WAY TO UNLOCK THE DOORS TO REMOVE THEM IN AN EMERGENCY. MECHANIC STATES: THIS IS A KNOWN ISSUE WITH 2008 AND 2009 CHEVY IMPALA VEHICLES. THESE MODEL YEARS WERE PRODUCED WITH A TYPE OF GREASE THAT BLEEDS INTO THE LATCH ACTUATOR. AFTER TIME THE CARBON FROM THE MOTOR BRUSHES BUILDS UP AROUND THE ACTUATOR MOTOR AND SHORTS THE COMMUNICATOR. RESULTING IN NO POWER LOCK OR UNLOCK FUNCTION. REQUIRING FULL LOCK REPLACEMENT TOTALING OVER $1,500. *TR
NHTSA ODI #10524594
69,100 miles · Jun 21, 2013
Electrical SystemLatches/locks/linkages
POWER DOOR LOCK QUIT WORKING ON REAR DOOR ON DRIVERS SIDE AND THEN 3 WEEKS LATER THE REAR DOOR ON THE PASSENGER SIDE QUIT WORKING. THIS IS A HUGE SAFETY ISSUE IF YOU HAVE SMALL CHILDREN AND YOU THINK THE DOORS ARE LOCKED. *TR
NHTSA ODI #10521064
92,146 miles · May 13, 2013
Electrical SystemLatches/locks/linkages
RIGHT REAR DOOR LOCK WOULD OPERATE INTERMITTENTLY AT FIRST AND FINALLY WILL NOT UNLOCK AT ALL WITH AUTO DOOR LOCK OR KEY FOB. IT IS ALSO STARTING TO DO THE SAME THING ON THE LEFT REAR DOOR LOCK SO I KNOW IT WILL ONLY BE A MATTER OF TIME BEFORE IT WILL NOT UNLOCK EITHER. *TR
NHTSA ODI #10511687
92,334 miles · Mar 15, 2013
Electrical SystemLatches/locks/linkages
THE RIGHT REAR DOOR LOCK WORKS INTERMITTENTLY WITH MY POWER DOOR LOCK SYSTEM ON MY 2008 CHEVY IMPALA. ALSO THE RIGHT FRONT PASSENGER DOOR LOCK WORKED INTERMITTENTLY AT FIRST AND NOW IT DOES NOT RESPOND. I HAVE DONE SOME RESEARCH ONLINE AND I KNOW I AM NOT THE ONLY OWNER OF A 2008 CHEVROLET IMPALA WITH THIS PROBLEM. PLEAS HELP. I…
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THE RIGHT REAR DOOR LOCK WORKS INTERMITTENTLY WITH MY POWER DOOR LOCK SYSTEM ON MY 2008 CHEVY IMPALA. ALSO THE RIGHT FRONT PASSENGER DOOR LOCK WORKED INTERMITTENTLY AT FIRST AND NOW IT DOES NOT RESPOND. I HAVE DONE SOME RESEARCH ONLINE AND I KNOW I AM NOT THE ONLY OWNER OF A 2008 CHEVROLET IMPALA WITH THIS PROBLEM. PLEAS HELP. IS THERE ANY WAY A RECALL CAN BE ISSUED TO GET THIS ISSUE FIXED? IT IS IMPOSSIBLE TO UNLOCK THE RIGHT REAR DOOR FROM THE OUTSIDE WITH A KEY BECAUSE THERE IS NO KEY HOLE. THERE IS ONLY ONE KEY HOLE ON TO UNLOCK A DOOR WITH THE CAR KEY AND IT IS ON THE DRIVER SIDE DOOR ONLY. *TR
NHTSA ODI #10503086
62,000 miles · Mar 12, 2013
Electrical SystemLatches/locks/linkages
2008 CHEVY IMPALA. RIGHT REAR DOOR LOCK BEGAN WORKING INTERMITTENTLY. RIGHT FRONT FOLLOWED SUIT SHORTLY AFTERWARDS. NOW, SOME 5 MONTHS LATER, THE DRIVER DOOR IS BEHAVING THE SAME WAY. IT MAKES TRANSPORTING MY CHILDREN DIFFICULT AND UNSAFE. IF THERE WERE TO BE AN ACCIDENT, THE CHILDREN IN THE BACK SEAT ARE NOT LIKELY TO HAVE…
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2008 CHEVY IMPALA. RIGHT REAR DOOR LOCK BEGAN WORKING INTERMITTENTLY. RIGHT FRONT FOLLOWED SUIT SHORTLY AFTERWARDS. NOW, SOME 5 MONTHS LATER, THE DRIVER DOOR IS BEHAVING THE SAME WAY. IT MAKES TRANSPORTING MY CHILDREN DIFFICULT AND UNSAFE. IF THERE WERE TO BE AN ACCIDENT, THE CHILDREN IN THE BACK SEAT ARE NOT LIKELY TO HAVE THE MENTAL CAPACITY TO REMEMBER TO UNLOCK THE DOOR WHICH COULD LEAD TO FURTHER INJURY OR DEATH. WIRING HARNESS IN THE CENTER CONSOLE IS POORLY DESIGNED AND LOCATED IN SUCH A WAY THAT THE WIRING BREAKS AND MAKING IT SO ELECTRICAL SAFETY DEVICES DO NOT DISENGAGE THUS NOT LETTING THE KEY BE REMOVED, THE VEHICLE NOT BEING ABLE TO SHIFT FROM PARK, AND OTHER FAILURES YET TO BE IDENTIFIED. *TR
NHTSA ODI #10502487
11,000 miles · Mar 1, 2013
Latches/locks/linkages
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AUTOMATIC DOOR LOCK FAILED INTERMITTINGLY. THE DOOR WOULD NOT ALWAYS LOCK AND THE CONTACT WAS UNABLE TO DETERMINE WHEN THE DOORS WERE LOCKED OR NOT. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS TOLD THAT THE ACTUATOR NEEDED TO BE REPLACED. THE F…
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TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AUTOMATIC DOOR LOCK FAILED INTERMITTINGLY. THE DOOR WOULD NOT ALWAYS LOCK AND THE CONTACT WAS UNABLE TO DETERMINE WHEN THE DOORS WERE LOCKED OR NOT. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS TOLD THAT THE ACTUATOR NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 11,000 AND THE CURRENT MILEAGE WAS 48,000.
NHTSA ODI #10500961
100,000 miles · Feb 8, 2013
Latches/locks/linkages
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, ALL FOUR DOOR LOCKS WERE INDEPENDENTLY LOCKING AND UNLOCKING. THE DOOR LOCKS HAVE ALL FAILED AND THE CONTACT WAS ONLY ABLE TO USE THE KEY TO OPEN THE DRIVER'S SIDE DOOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CONTACT WAS I…
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TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, ALL FOUR DOOR LOCKS WERE INDEPENDENTLY LOCKING AND UNLOCKING. THE DOOR LOCKS HAVE ALL FAILED AND THE CONTACT WAS ONLY ABLE TO USE THE KEY TO OPEN THE DRIVER'S SIDE DOOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CONTACT WAS INFORMED THAT THE ACTUATORS AND COMPUTERS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE CURRENT MILEAGE WAS APPROXIMATELY 125,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10496867
Mileage unknown · Feb 2, 2013
Electrical SystemLatches/locks/linkagesSuspension
WE ARE GETTING READY TO HAVE TO REPLACE OUR THIRD SET OF TIRES. WE BOUGHT OUR IMPALA NEW AND REPLACED OUR FIRST SET OF TIRES AT FEB. 2010 (38,000 MILES). REPLACED AGAIN AT 54,000 MILES DEC. 2011. REPLACED AGAIN AT 65,000 NOV. OF 2012 AND IT IS IN NEED OT NEW REAR TIRES AGAIN AT 72,000. CAR SHAKES AND BACK END SLIDES IN BAD W…
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WE ARE GETTING READY TO HAVE TO REPLACE OUR THIRD SET OF TIRES. WE BOUGHT OUR IMPALA NEW AND REPLACED OUR FIRST SET OF TIRES AT FEB. 2010 (38,000 MILES). REPLACED AGAIN AT 54,000 MILES DEC. 2011. REPLACED AGAIN AT 65,000 NOV. OF 2012 AND IT IS IN NEED OT NEW REAR TIRES AGAIN AT 72,000. CAR SHAKES AND BACK END SLIDES IN BAD WEATHER. SERVICE DEPARTMENT STATES THAT IT NEEDS A CAMBOR KIT. RESEARCH HAS SHOWN THAT CHEVROLET PRODUCED A FAULTY SUSPENSION ROD AND RECALLED "POLICE OWNED" VEHICLES BUT NOT CONSUMER VEHICLES. DO NOT FEEL SAFE IN VEHICLE OR ALLOWING MY 16 YEAR OLD TO DRIVE IT. MY CAR IS ALIGNED AND TIRES ROTATED AND SERVICED FREQUENTLY! TIRES WEAR DOWN TO METAL STICKING OUT OF TIRES AND INNER WEAR IS INCREDIBLE. LEFT TIRE BEHIND THE DRIVER IS THE QUICKEST TO HAVE PROBLEMS AND BEGIN TO CAUSE CAR TO SHAKE. SECONDLY, REAR DOOR AUTOMATIC DOOR LOCKS QUITE WORKING AFTER 2 YEARS OF OWNING CAR. HOW DO I BECOME PART OF THE CLASS ACTION LAW SUIT. *TR
NHTSA ODI #10496162
Mileage unknown · Oct 17, 2012
Electrical SystemLatches/locks/linkages
THE LEFT REAR DOOR ACTUATOR FAILED AND THE REMOTE OPENER AND THE DRIVER'S AND PASSENGER'S ELECTRIC LOCKS WOULD NOT OPEN OR LOCK THE LEFT REAR DOOR FROM THE INSIDE. I WAS ADVISED BY LOCAL GM DEALER THAT THIS PROBLEM DOES NOT CONSTITUTE A SAFETY RECALL, EVEN THOUGH IT INVOLVED PASSENGERS WHO WOULD BE RIDING IN THE BACK SEAT OF THE…
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THE LEFT REAR DOOR ACTUATOR FAILED AND THE REMOTE OPENER AND THE DRIVER'S AND PASSENGER'S ELECTRIC LOCKS WOULD NOT OPEN OR LOCK THE LEFT REAR DOOR FROM THE INSIDE. I WAS ADVISED BY LOCAL GM DEALER THAT THIS PROBLEM DOES NOT CONSTITUTE A SAFETY RECALL, EVEN THOUGH IT INVOLVED PASSENGERS WHO WOULD BE RIDING IN THE BACK SEAT OF THE VEHICLE. *TR
NHTSA ODI #10480855