NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
50 reportsClear category filter111,000 miles · Aug 15, 2016
Air BagsCrashInjury
TL* THE CONTACT OWNED A 2008 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 15 MPH, AFTER PROCEEDING THROUGH A GREEN LIGHT, ANOTHER VEHICLE CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK, BOTH SHOULDERS, LEFT FOREARM, BRUISING A…
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TL* THE CONTACT OWNED A 2008 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 15 MPH, AFTER PROCEEDING THROUGH A GREEN LIGHT, ANOTHER VEHICLE CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK, BOTH SHOULDERS, LEFT FOREARM, BRUISING AND SWELLING TO THE UPPER CHEST CAVITY AND LOWER ABDOMEN. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A TOW YARD WHERE IT WAS DETERMINED THAT THE VEHICLE WAS TOTALED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000.
NHTSA ODI #10896071
15,000 miles · Aug 1, 2016
Air BagsCrashInjury
I WAS IN AN ACCIDENT IN ROYALTON, VT TRAVELING FROM BURLINGTON, VT WHERE I WAS VISITING FAMILY TO MY HOME IN MAINE. I WENT OFF THE ROAD INTO THE DITCH IN THE MEDIAN, I'M NOT SURE WHY BUT THEY THINK I MAY HAVE HIT SOME BLACK ICE. I ENDED UP IN THE DARTMOUTH HOSPITAL REQUIRING MAJOR SURGERY TO MY BACK AS WELL AS SOME OTHER PROB…
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I WAS IN AN ACCIDENT IN ROYALTON, VT TRAVELING FROM BURLINGTON, VT WHERE I WAS VISITING FAMILY TO MY HOME IN MAINE. I WENT OFF THE ROAD INTO THE DITCH IN THE MEDIAN, I'M NOT SURE WHY BUT THEY THINK I MAY HAVE HIT SOME BLACK ICE. I ENDED UP IN THE DARTMOUTH HOSPITAL REQUIRING MAJOR SURGERY TO MY BACK AS WELL AS SOME OTHER PROBLEMS. I SPENT 6 WEEKS IN REHAB LEARNING HOW TO WALK AGAIN. MY AIRBAGS DID NOT INFLATE. I WAS WORRIED MORE ABOUT MY RECOVERY AT THE TIME AND NOT ABOUT WHY MY AIR BAGS DIDN'T INFLATE BUT I HAVE SEEN SEVERAL RECALLS LATELY THAT ADDRESS THE ISSUE. I TRADED IN THE CAR A COUPLE OF YEARS LATER SO I DID NOT GET ANY NOTICES ABOUT THE PROBLEM.. I UNDERSTAND THERE HAS BEEN A LAWSUIT FILED BUT I WAS NEVER CONTACTED ABOUT IT - PROBABLY BECAUSE I NO LONGER HAVE THE CAR. I WOULD LIKE SOME RESOLUTION TO THIS SITUATION
NHTSA ODI #10892325
55,000 miles · Apr 5, 2016
Air BagsElectrical SystemUnknown Or Other
WHEN CHANGING TEMPERATURE IN VEHICLE, A LOUD CLACKING NOISE IS HEARD FOR UP TO 2-3 MINUTES EVEN IF VEHICLE IS TURNED OFF. SERVICE AIR BAG LIGHT AND STABLIZER TRAC SERVICE LIGHT COMES ON. OIL LEAK UNDER CAR. ONLY 55,000 MILES. CAN BE HEARD 50 YEARS AWAY FROM CAR IT IS SO LOUD. 2008 CHEVROLET IMPALA LT
NHTSA ODI #10853441
72,000 miles · Feb 5, 2016
Air BagsCrashInjury
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVNG 45 MPH, THE VEHICLE STRUCK A DEER. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSAINED INJURIES TO THE HEAD AND CHEST. MEDICAL ATTENTION WAS NOT REQUIRIED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE CONTACT RECEIVED NOT…
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TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVNG 45 MPH, THE VEHICLE STRUCK A DEER. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSAINED INJURIES TO THE HEAD AND CHEST. MEDICAL ATTENTION WAS NOT REQUIRIED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
NHTSA ODI #10824531
112,000 miles · Feb 2, 2016
Air BagsSeat Belts
AIRBAG LIGHT COMES ON RANDOMLY AND QUITE OFTEN. THE CHEVROLET DEALER TOLD ME THE AIRBAG WILL NOT DEPLOY WHEN THE LIGHT IS ON OR WHEN THE SEATBELT LATCH TRIGGERS THE AIRBAG NOT TO DEPLOY.
NHTSA ODI #10823692
109,250 miles · Jan 17, 2016
Air Bags
CAME OVER ON INDICATOR AIR BAG NEEDS SERVICE
NHTSA ODI #10820705
Mileage unknown · Nov 15, 2015
Air BagsFuel/propulsion SystemSteering
I PURCHASED A 2008 CHEVY IMPALA LTZ FROM A REPUTABLE CERTIFIED USED CAR DEALERSHIP (MERROLIS CHEVROLET 9 MILE AND GRATIOT). I ALSO HAD A WARRANTY. IN LESS THAN TWO MONTHS I HAD A SERVICE INVOICE FOR OVER 1300.00 THE CAR NEEDED A AIRBAG COIL REPLACEMENT (477.00) STEERING DIFFICULTIES. ALSO. THE CONVERTER NEEDED REPLACEMENT (877.…
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I PURCHASED A 2008 CHEVY IMPALA LTZ FROM A REPUTABLE CERTIFIED USED CAR DEALERSHIP (MERROLIS CHEVROLET 9 MILE AND GRATIOT). I ALSO HAD A WARRANTY. IN LESS THAN TWO MONTHS I HAD A SERVICE INVOICE FOR OVER 1300.00 THE CAR NEEDED A AIRBAG COIL REPLACEMENT (477.00) STEERING DIFFICULTIES. ALSO. THE CONVERTER NEEDED REPLACEMENT (877.00). THIS MAKES THE CAR SOUND LIKE IT NEEDS A NEW MUFFLER. I COMPLAINED TO THE MANAGER IN SERVICE AND I'M AWAITING A RESPONSE 11-13-15. HE WAS SUPPOSED TO CALL ME BACK ON FRIDAY 11-13-15 BUT DID NOT.
NHTSA ODI #10790492
55,000 miles · Oct 5, 2015
Air BagsCrashInjury
TL* THE CONTACT OWNED A 2008 CHEVROLET IMPALA. WHILE DRIVING AT 60 MPH, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A FRACTURED COLLAR BONE AND BRUISES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT W…
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TL* THE CONTACT OWNED A 2008 CHEVROLET IMPALA. WHILE DRIVING AT 60 MPH, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A FRACTURED COLLAR BONE AND BRUISES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
NHTSA ODI #10779777
83,456 miles · Jul 31, 2015
Air BagsCrashInjury
I WAS GOING NORTH ON SCHOOL STREET I HAD A GREEN LIGHT. I CAR GOING WEST ON ROCKTON RAN THE RED LIGHT AND HIT MY CAR CAUSING ME TO RUN INTO A TREE. I HAD A HEAD CONCUSSIONS AND 6 BROKEN RIBS.MY AIR BAG DID NOT OPEN.
NHTSA ODI #10745468
105,200 miles · Mar 24, 2015
Air BagsElectrical System
AS I WAS DRIVING, I GOT A NOTIFICATION ON MY DASHBOARD THAT READ "ENGINE POWER REDUCED SERVICE TRACTION CONTROL". I CONTINUED TO DRIVE TO MY DESTINATION OR SOMEWHERE I COULD SAFELY PULL OVER. AS I DROVE, THE POWER TO MY VEHICLE HAD REDUCED SIGNIFICANTLY. DURING THIS TIME, THE CHECK ENGINE LIGHT AS WELL AS THE TRACTION CONTROL…
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AS I WAS DRIVING, I GOT A NOTIFICATION ON MY DASHBOARD THAT READ "ENGINE POWER REDUCED SERVICE TRACTION CONTROL". I CONTINUED TO DRIVE TO MY DESTINATION OR SOMEWHERE I COULD SAFELY PULL OVER. AS I DROVE, THE POWER TO MY VEHICLE HAD REDUCED SIGNIFICANTLY. DURING THIS TIME, THE CHECK ENGINE LIGHT AS WELL AS THE TRACTION CONTROL LIGHT STAYED ON. AFTER ABOUT 20 MINUTES OR SO, THE LIGHTS WENT OFF AND THE CAR BEGIN TO OPERATE WITHOUT INCIDENT. AFTER THE DAY OF THE INITIAL INCIDENT, I HAD THE SAME PROBLEM OCCUR 2 MORE TIMES ON 2 SEPARATE OCCASIONS. I HAVE HAD MY CAR SINCE 2011 AND I HAVE HAD NO ACCIDENTS SO I AM NOT SURE WHERE OR WHY THIS ISSUE IS HAPPENING BUT I AM DEFINITELY NOT HAPPY ABOUT IT. I AM ALSO HAVING ISSUES WITH A KNOCKING NOISE COMING FROM MY GLOVEBOX AS WELL AS THE AIRBAGS LIGHT KEEPS COMING ON. IS THERE A RECALL THAT I AM NOT AWARE OF THAT AFFECTS THESE ISSUES? IF NOT, WHAT CAN BE DONE TO RECTIFY THIS PROBLEM. I AM A PROUD CHEVY OWNER AND WOULD LIKE TO REMAIN LOYAL TO CHEVY HOWEVER IF I AM NOT ABLE TO GET SOME SORT OF RESOLUTION FOR THESE PROBLEMS, I MAY HAVE TO LOOK AT GOING TO A DIFFERENT MANUFACTURER. *TR
NHTSA ODI #10701413
Official recalls
2Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Aug 3, 2012
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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