NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
627 reports23,000 miles · Apr 27, 2009
Wheels
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT NOTICED THAT THE REAR WHEELS HAD EXCESSIVE TREAD WEAR. HE TOOK THE VEHICLE TO THE DEALER ON NUMEROUS OCCASIONS AND THEY REPLACED THREE REAR SETS OF TIRES AND PERFORMED THREE ALIGNMENTS. HE CALLED THE MANUFACTURER IN REFERENCE TO TSB NUMBERS 10026504 AND 10026484 (WHEELS…
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TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT NOTICED THAT THE REAR WHEELS HAD EXCESSIVE TREAD WEAR. HE TOOK THE VEHICLE TO THE DEALER ON NUMEROUS OCCASIONS AND THEY REPLACED THREE REAR SETS OF TIRES AND PERFORMED THREE ALIGNMENTS. HE CALLED THE MANUFACTURER IN REFERENCE TO TSB NUMBERS 10026504 AND 10026484 (WHEELS) AND WAS INFORMED THAT THEY WOULD ONLY REPLACE THE COMPONENT ON THE POLICE AND STATE VEHICLES. THE TIRE INFORMATION WAS UNKNOWN. THE FAILURE MILEAGE WAS 23,000 AND CURRENT MILEAGE WAS 26,000.
NHTSA ODI #10266826
72,021 miles · Apr 23, 2009
Electrical SystemExterior Lighting
WHILE DRIVING, THERE IS AN ELECTRICAL ISSUE WHERE THE DASH LIGHTS AND HEADLIGHT WILL FLICKER. ON A FEW OCCASIONS, THE INSTRUMENT DISPLAY WOULD ACTUALLY GO OUT FOR A SECOND, AND AT THE SAME TIME THE HEADLIGHTS WOULD DIM TO THE POINT WHERE IT IS NOT SAFE TO DRIVE AT NIGHT. THIS IS AN INTERMITTENT PROBLEM NOTED AT ALL SPEEDS, AND…
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WHILE DRIVING, THERE IS AN ELECTRICAL ISSUE WHERE THE DASH LIGHTS AND HEADLIGHT WILL FLICKER. ON A FEW OCCASIONS, THE INSTRUMENT DISPLAY WOULD ACTUALLY GO OUT FOR A SECOND, AND AT THE SAME TIME THE HEADLIGHTS WOULD DIM TO THE POINT WHERE IT IS NOT SAFE TO DRIVE AT NIGHT. THIS IS AN INTERMITTENT PROBLEM NOTED AT ALL SPEEDS, AND IS A DISTRACTION TO THE DRIVER, ONCOMING TRAFFIC, AND TRAFFIC BEING FOLLOWED! A CHEVY DEALER ACKNOWLEDGE THE PROBLEM AND IDENTIFIED IT IN TECHNICAL SERVICE BULLETIN #07-08-42-008; HOWEVER THIS IS MORE OF A SAFETY CONCERN (ESPECIALLY FOR NIGHT DRIVING) THAN AN INCONVENIENCE! *TR
NHTSA ODI #10266475
Mileage unknown · Apr 15, 2009
Visibility
OWN 2007 CHEVY IMPALA. BESIDES OTHER PROBLEMS, OUR FRONT PASSENGER WINDOW STARTED MAKING A BAD SCREECHING NOISE ABOUT MIDWAY DOWN. WE TOOK BACK TO DEALERSHIP AND THEY LOOKED AT IT, SAID IT WAS JUST DIRTY! CONTINUED ON, ANOTHER YEAR PASSES, STILL MAKING NOISE FINALLY I MAKE MY HUSBAND TAKE IT TO THEM AND TO FIX IT. THEY DID N…
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OWN 2007 CHEVY IMPALA. BESIDES OTHER PROBLEMS, OUR FRONT PASSENGER WINDOW STARTED MAKING A BAD SCREECHING NOISE ABOUT MIDWAY DOWN. WE TOOK BACK TO DEALERSHIP AND THEY LOOKED AT IT, SAID IT WAS JUST DIRTY! CONTINUED ON, ANOTHER YEAR PASSES, STILL MAKING NOISE FINALLY I MAKE MY HUSBAND TAKE IT TO THEM AND TO FIX IT. THEY DID NOT TELL US WHAT THE PROBLEM WAS, BUT MUST OF DONE SOMETHING CAUSE IT HASN'T MADE THE NOISE SINCE. WE TOOK IT IN FOR OTHER PROBLEMS AT THAT TIME AS WELL. HOWEVER, IT HAS SCRATCHES ON THE WINDOW FROM WHERE IT WAS PUTTING PRESSURE FROM WHATEVER THAT NOISE CAME FROM, EITHER OFF TRACK OR WHATEVER, IT SCRATCHED THE WINDOW PERMANENTLY. *TR
NHTSA ODI #10265412
Mileage unknown · Apr 15, 2009
Tires
WE PURCHASED OUR 2007 CHEVY IMPALA BRAND NEW JANUARY 07. SINCE THEN WITHIN A YEAR WE HAVE ALREADY REPLACED 2 TIRES THAT WERE BARE ON THE OUTSIDE PART OF THE TIRE. THE TIRE MONITOR SERVICE ALWAYS POPS ON THE DISPLAY SAYING TIRE PRESSURE OFF ALMOST DAILY. WE'VE TAKEN IT BACK TO OUR CHEVY DEALERSHIP ON SEVERAL OCCASIONS FOR THEM…
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WE PURCHASED OUR 2007 CHEVY IMPALA BRAND NEW JANUARY 07. SINCE THEN WITHIN A YEAR WE HAVE ALREADY REPLACED 2 TIRES THAT WERE BARE ON THE OUTSIDE PART OF THE TIRE. THE TIRE MONITOR SERVICE ALWAYS POPS ON THE DISPLAY SAYING TIRE PRESSURE OFF ALMOST DAILY. WE'VE TAKEN IT BACK TO OUR CHEVY DEALERSHIP ON SEVERAL OCCASIONS FOR THEM TO CHECK. THEY HAVE RE-SET THIS MONITORING THING SEVERAL TIMES, RE-ALIGNED THE CAR, REPLACED 2 TIRES (AT OUR EXPENSE). RIGHT AFTER THIS LAST TIME WE TOOK IT IN, THE NEXT DAY THE WARNING POPPED UP SAYING RIGHT REAR TIRE PRESSURE WAS AT 58!, I THOUGHT MY TIRE WAS GOING TO BLOW UP. PARKED IT TO GO INTO BUSINESS, WITHIN ABOUT 20 MIN CAME OUT AND STARTED AND TIRE WAS NORMAL? SEVERAL TIMES THE LIGHT FLASHES "TIRE MONITORING SYSTEM SERVICE SOON" IT RIDES VERY BUMPY EVEN AFTER REPLACING BAD TIRES AND RE-ALIGNING. WE HAVE TAKEN THIS CAR IN OVER AND OVER AND STILL NO RECALL ON THIS PROBLEM. I'M SORRY BUT THIS IS ONE OUT OF SEVERAL GM VEHICLES WE'VE HAD, AND GM IS TERRIBLE AT TAKING CARE OF THEIR CUSTOMERS WHEN IT COMES TO PROBLEMS. THIS CAR HAS 34,000 MILES ON IT, WARRANTY ENDING SOON, WE ARE NOW TRYING TO GET RID OF IT BECAUSE OF THE PROBLEMS ALREADY WITH THE TIRES, ETC. I DO NOT FEEL SAFE IN THIS CAR AND CONSTANTLY THE TIRE MONITOR FLASHES PRETTY MUCH EVERY DAY, THEN SHUT IT OFF, SOMETIMES IT GOES OFF, SOMETIMES IT DOESN'T. I DO NOT FEEL SAFE, NOR DO I FEEL THIS IS A RELIABLE VEHICLE ON A LONG ROAD TRIP. *TR
NHTSA ODI #10265410
46,000 miles · Mar 28, 2009
Steering
INTERMEDIATE STEERING SHAFT FAILURE, AGAIN. FIRST FAILURE WAS AT TIME OF PURCHASE, APROX 26,000 MILES, STEERING SHAFT WAS REPLACED. HAVE BEEN REPORTING TO DEALERSHIPS NOISES AND UNSAFE STEERING CONCERNS EVER SINCE THEN AND NOTHING HAS BEEN DONE. NOW OUT OF WARRANTY AT 46,000 MILES, STEERING SHAFT AGAIN IS NEEDING REPLACED. FURT…
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INTERMEDIATE STEERING SHAFT FAILURE, AGAIN. FIRST FAILURE WAS AT TIME OF PURCHASE, APROX 26,000 MILES, STEERING SHAFT WAS REPLACED. HAVE BEEN REPORTING TO DEALERSHIPS NOISES AND UNSAFE STEERING CONCERNS EVER SINCE THEN AND NOTHING HAS BEEN DONE. NOW OUT OF WARRANTY AT 46,000 MILES, STEERING SHAFT AGAIN IS NEEDING REPLACED. FURTHER INFORMATION IS AVAILABLE AT WWW.CERTIFIEDLEMON.COM. *TR
NHTSA ODI #10263343
41,000 miles · Mar 28, 2009
Visibility
PASSENGER FRONT WINDOW MAKES SCREECHING NOISE WHEN ROLLING DOWN. OUTER SEAL WAS REPLACED MID LAST YEAR, AND WAS QUOTED AT DEALERSHIP OF BEING IN NEED OF REPLACEMENT AGAIN. WINDOW ALSO "STICKS" WHEN GOING DOWN. WINDOW ALREADY HAD LIGHT SCRATCHES PREVIOUSLY, AND THOSE SCRATCHES ARE GETTING WORSE. BELIEVE TO BE SAME FAILURE AS B…
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PASSENGER FRONT WINDOW MAKES SCREECHING NOISE WHEN ROLLING DOWN. OUTER SEAL WAS REPLACED MID LAST YEAR, AND WAS QUOTED AT DEALERSHIP OF BEING IN NEED OF REPLACEMENT AGAIN. WINDOW ALSO "STICKS" WHEN GOING DOWN. WINDOW ALREADY HAD LIGHT SCRATCHES PREVIOUSLY, AND THOSE SCRATCHES ARE GETTING WORSE. BELIEVE TO BE SAME FAILURE AS BEFORE. *TR
NHTSA ODI #10263342
29,000 miles · Mar 28, 2009
Tires
VIBRATION AND PULLING ON HIGHWAY IN SPEEDS ABOVE 60MPH. HAD TIRES ROTATED/BALANCED AND NUMEROUS ALIGNMENTS PERFORMED WITHOUT RESOLUTION. THIRD PARTY INSPECTED TIRES AND FOUND "TREAD SEPARATION" ON 3 OF THE 4 TIRES. TIRES EXHIBITED THESE PROBLEMS SINCE ABOUT 29000 MILES AND WERE REPLACED AT 36000. *TR
NHTSA ODI #10263341
29,000 miles · Mar 28, 2009
Parking Brake
PARKING BRAKE WILL NOT HOLD IN REVERSE. DEALERSHIP AND GM STATES THIS IS "NORMAL." DOES NOT EVEN HOLD ON A SLIGHT INCLINE, AND ON SOME DRIVE WAYS THE CAR GETS STUCK IN PARK BECAUSE OF THIS. KNOWN AS "TORQUE LOCK", THE CAR WILL NOT DISENGAGE FROM GEAR BECAUSE OF LOAD ON TRANSMISSION. I HAVE TO HAVE SOMEONE ROCK THE CAR BACK AND…
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PARKING BRAKE WILL NOT HOLD IN REVERSE. DEALERSHIP AND GM STATES THIS IS "NORMAL." DOES NOT EVEN HOLD ON A SLIGHT INCLINE, AND ON SOME DRIVE WAYS THE CAR GETS STUCK IN PARK BECAUSE OF THIS. KNOWN AS "TORQUE LOCK", THE CAR WILL NOT DISENGAGE FROM GEAR BECAUSE OF LOAD ON TRANSMISSION. I HAVE TO HAVE SOMEONE ROCK THE CAR BACK AND FOURTH TO DISENGAGE TRANSMISSION. FEAR THE TRANSMISSION IS EXPERIENCING EXCESS STRESS AND MAY NOT HOLD CAUSING ACCIDENT OR INJURY TO UNSUSPECTING PEOPLE BEHIND THE VEHICLE. *TR
NHTSA ODI #10263340
35,400 miles · Mar 23, 2009
Steering
WHEN TURNING THERE'S A CLICKING NOISE . STEERING NOT SO SMOOTH, KIND OF ROUGH I BROUGHT IT TO THE DEALERSHIP WHERE I PURCHASED THE CAR. DEALER SAID THAT IT WASN'T A SAFETY ISSUE. AN THAT NOT TO WORRY, BUT THE CLICKING STILL OCCURS. JUST WANTING KNOW WHAT ACTION I NEED TO TAKE IN ORDER TO RESOLVE THIS PROBLEM. *TR
NHTSA ODI #10262867
44,000 miles · Mar 19, 2009
Visibility
REAR DEFROST QUIT WORKING. *TR
NHTSA ODI #10262433
Official recalls
2Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Oct 31, 2006
ON CERTAIN VEHICLES, THE FUEL TANK IS MISSING THE ADHESIVE LAYER THAT BONDS THE BARRIER LAYER TO THE OUTER SHELL OF THE FUEL TANK.
Consequence & remedy
Consequence: WITH THIS CONDITION, FUEL AND/OR FUEL VAPORS COULD SEEP OUT BETWEEN THE LAYERS, INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL INSPECT THE SERIAL NUMBER ON THE FUEL TANK AND REPLACE THE FUEL TANK IF NECESSARY. THE RECALL BEGAN ON NOVEMBER 13, 2006. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CHEVROLET AT 1-800-630-2438, OR PONTIAC AT 1-800-620-7668.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗