NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
627 reports40,000 miles · May 14, 2012
SteeringSuspensionWheels
2007 IMPALA SS THAT I HAVE OWNED SINCE APRIL 2011 AND BOUGHT WITH 24,000 MILES.THE PROBLEM IS WITH REAR TIRES ON THE CAR WEARING WITIHIN ONE MONTH AFTER REPLACING, THE INSTALATION OF TIRES IS FOLLOWED BY A PROFESSIONAL ALIGNMENT AND THE TIRES STILL WEAR DOWN TO THE WIRES. I HAVE BEEN THROUGH SEVERAL SETS OF TIRES AND ALIGNMENTS …
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2007 IMPALA SS THAT I HAVE OWNED SINCE APRIL 2011 AND BOUGHT WITH 24,000 MILES.THE PROBLEM IS WITH REAR TIRES ON THE CAR WEARING WITIHIN ONE MONTH AFTER REPLACING, THE INSTALATION OF TIRES IS FOLLOWED BY A PROFESSIONAL ALIGNMENT AND THE TIRES STILL WEAR DOWN TO THE WIRES. I HAVE BEEN THROUGH SEVERAL SETS OF TIRES AND ALIGNMENTS SINCE I PURCHASED THE CAR AND HAVE NOT YET FOUND A FIX OTHER THAN TIRES AND ALIGNMENT. DOCUMENTS HAVE INDICATED THAT THERE ARE BAD REAR SPINDLE RODS ON THE REAR OF THE CAR THAT GM HAS AKNOWLEDGED ARE PRESENT AND GM FAILED TO REPAIR THEM ON ALL 2007-2008 IMPALAS WITH THE EXCEPTION OF POLICE VEHICLES (APPROXIMATELY 23,000 POLICE DUTY CARS OUT OF 450,000+ AFFECTED). GM WILL NOT REPLACE THESE UNDER WARRANTY AND I CANNOT FIND A REPAIR FOR THE ISSUE. THE CAR WILL SLIP OUT OF ALIGNMENT WITHIN A FEW DAYS OR WEEKS AND CAUSE VERY DANGEROUS DRIVING CONDITIONS IF DRIVEN ON RAIN, SNOW OR ANY SLIPPERY SURFACE, CAUSING THE CAR TO SWAY IN THE REAR, HYDROPLANE AND EVEN LOSE CONTROL. THIS IS AN ENOURMOUS SAFETY HAZARD FOR IMPALA OWNERS AND ALSO OTHER DRIVERS THAT MAY HAVE AN ACCIDENT DUE TO THIS ISSUE. *JS
NHTSA ODI #10458484
63,000 miles · May 8, 2012
Engine And Engine CoolingTraction Control System
INTERMITTENT PROBLEMS WITH "SERVICE TRACTION CONTROL" AND "ENGINE POWER REDUCED". MY IMPALA IS STARTING TO RUMBLE AND JOSTLE WHEN THESE WARNINGS APPEAR. HOWEVER, I CAN'T FIGURE OUT THE REASON. *TR
NHTSA ODI #10457831
Mileage unknown · Apr 25, 2012
Electrical SystemEngine And Engine CoolingVehicle Speed Control
WHILE I WAS DRIVING AN ERROR MESSAGE APPEARED ON THE PANEL "ENGINE POWER REDUCED". THE CAR IMMEDIATELY SLOWED DOWN AS IF THE ENGINE HAD CUT-OFF COMPLETELY. IT DID NOT AND I WAS ABLE TO DRIVE TO THE SIDE OF THE ROAD AT ABOUT 10 MPH. LUCKILY IT WAS LATE AT NIGHT, THE FEW CARS THAT WERE DRIVING NEAR ME WERE ABLE TO CHANGE LANES BEF…
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WHILE I WAS DRIVING AN ERROR MESSAGE APPEARED ON THE PANEL "ENGINE POWER REDUCED". THE CAR IMMEDIATELY SLOWED DOWN AS IF THE ENGINE HAD CUT-OFF COMPLETELY. IT DID NOT AND I WAS ABLE TO DRIVE TO THE SIDE OF THE ROAD AT ABOUT 10 MPH. LUCKILY IT WAS LATE AT NIGHT, THE FEW CARS THAT WERE DRIVING NEAR ME WERE ABLE TO CHANGE LANES BEFORE A COLLISION OCCURRED. *TR
NHTSA ODI #10456412
100,000 miles · Apr 24, 2012
Engine And Engine Cooling
I AM THE OWNER OF A 2007 CHEVY IMPALA, WHICH IS NO LONGER UNDER WARRANTY. (LAST 8 OF VIN #[XXX]) I HAVE HAD SEVERAL PROBLEMS WITH MY VEHICLE FOR THE PAST SEVERAL YEARS STARTING WITH THE "CHECK ENGINE LIGHT." WHEN I WAS IN SCHOOL IN VIRGINIA THE LIGHT FIRST CAME ON AND I TOOK IT TO A GM DEALER IN VIRGINIA FOR A WEEK, THEY SAID TH…
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I AM THE OWNER OF A 2007 CHEVY IMPALA, WHICH IS NO LONGER UNDER WARRANTY. (LAST 8 OF VIN #[XXX]) I HAVE HAD SEVERAL PROBLEMS WITH MY VEHICLE FOR THE PAST SEVERAL YEARS STARTING WITH THE "CHECK ENGINE LIGHT." WHEN I WAS IN SCHOOL IN VIRGINIA THE LIGHT FIRST CAME ON AND I TOOK IT TO A GM DEALER IN VIRGINIA FOR A WEEK, THEY SAID THEY FIXED IT AND A WEEK LATER IT CAME BACK ON. I BROUGHT THE VEHICLE BACK AND THEY SAID THEY FIXED IT AGAIN, HOWEVER IT ONCE AGAIN CAME BACK ON. THIS IS EXTREMELY FRUSTRATING BECAUSE IT WOULDN'T LET ME ACCELERATE OVER 25 MPH AND I NEEDED TO GET HOME TO NEW YORK. SEVERAL MONTHS LATER I RECEIVED THE "CHECK ENGINE LIGHT" AGAIN AND BROUGHT IT TO A GM DEALER IN NEW YORK, WHO SUPPOSEDLY FIXED THIS PROBLEM. LAST WEEK THE "CHECK ENGINE" LIGHT CAME ON AGAIN WITH THE MESSAGE "REDUCED ENGINE POWER" ONCE AGAIN AND THE CAR STOPPED ON THE HIGHWAY AND SHUT-OFF. THIS IS EXTREMELY DANGEROUS AS I WAS STOPPED ON A 60MPH HIGHWAY WITH CARS JUST MISSING ME. I HAVE SPENT THOUSANDS OF DOLLARS AS A COLLEGE STUDENT TRYING TO REPAIR THIS ISSUE WHICH STILL HAS NOT BEEN RESOLVED AND NOW HAS BECOME AN INCONVENIENCE, A TOLL ON MY BANK ACCOUNT, AS WELL AS A VERY DANGEROUS SAFETY ISSUE. I AM SCARED TO DRIVE MY CAR TO WORK EVERYDAY NOW, WHICH SHOULD NOT BE THE PROBLEM BECAUSE THE ENGINE LIGHT AND REDUCED POWER IS STILL ON. I HAVE LOOKED ONLINE AT SEVERAL MESSAGE BOARDS AND EVERYONE HAS SAID THE SAME THING ABOUT THIS PROBLEM. CLEARLY THIS IS A MANUFACTURING ERROR AND AS A SAFETY MEASURE GM SHOULD REALLY PLACE A RECALL ON THIS BEFORE SOMEONE DIES OR IS SERIOUSLY INJURED FROM THIS. I APPRECIATE YOUR IMMEDIATE RESPONSE TO THIS INCONVENIENCE AND SAFETY ISSUE. THANK YOU, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10456401
85,000 miles · Apr 13, 2012
Steering
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE POWER STEERING FAILED. THE CONTACT ALSO STATED THAT IT BECAME VERY DIFFICULT TO STEER TO THE POINT THAT HE LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE INTERMEDIATE STEERING SHAFT WAS DEFECT…
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TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE POWER STEERING FAILED. THE CONTACT ALSO STATED THAT IT BECAME VERY DIFFICULT TO STEER TO THE POINT THAT HE LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE INTERMEDIATE STEERING SHAFT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THEY OFFERED NO ASSISTANCE BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 85,000.
NHTSA ODI #10455222
49,784 miles · Apr 10, 2012
Electrical System
SHIFTER CANNOT BE MOVED FROM PARK POSITION (REPAIR/REROUTE BRAKE TRANSMISSION SHIFT INTERLOCK (BTSI) SOLENOID HARNESS) MODELS: 2007-2009 CHEVROLET IMPALA SUPERCEDE:THIS BULLETIN IS BEING REVISED TO END THE NEED FOR INFORMATION FROM THE FIELD AND PROVIDE REPAIR INFORMATION. PLEASE DISCARD CORPORATE BULLETIN NUMBER 08-07-30-007A …
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SHIFTER CANNOT BE MOVED FROM PARK POSITION (REPAIR/REROUTE BRAKE TRANSMISSION SHIFT INTERLOCK (BTSI) SOLENOID HARNESS) MODELS: 2007-2009 CHEVROLET IMPALA SUPERCEDE:THIS BULLETIN IS BEING REVISED TO END THE NEED FOR INFORMATION FROM THE FIELD AND PROVIDE REPAIR INFORMATION. PLEASE DISCARD CORPORATE BULLETIN NUMBER 08-07-30-007A (SECTION 07 - TRANSMISSION/TRANSAXLE). CONDITION SOME CUSTOMERS MAY COMMENT ON EITHER OF THE FOLLOWING CONDITIONS: - THE KEY CANNOT BE REMOVED FROM THE IGNITION. - THE TRANSMISSION GEAR SELECTOR (SHIFTER) CANNOT BE MOVED OUT OF THE PARK POSITION. CAUSE THIS CONDITION MAY BE CAUSED BY AN INCORRECTLY ROUTED BRAKE TRANSMISSION SHIFT INTERLOCK (BTSI) SOLENOID HARNESS WHICH CAN MAKE IT DIFFICULT TO INSTALL. IN SOME INSTANCES, THE WIRING LOOMS ARE TANGLED, CAUSING STRESS ON THE WIRES IN THE CONNECTOR AT THE BTSI. IF THE BTSI HARNESS IS ROUTED INCORRECTLY, IT MAY ALSO RESULT IN A WIRE PINCHING ISSUE. CORRECTION IMPORTANT DO NOT USE FORCE TO MOVE THE GEAR SELECTOR (SHIFTER). USING FORCE MAY CAUSE DAMAGE TO THE BTSI. INSPECTION/ROUTING AND REPAIR OF THE BTSI WIRING HARNESS/CONNECTOR 1. CHECK FOR WIRE DAMAGE AT THE BTSI CONNECTOR TERMINAL ENDS. REFER TO SI FOR REPAIR PROCEDURES. 2. FOR VERY INTERMITTENT ISSUES, CHECK THE BTSI WIRE HARNESS INDIVIDUAL CIRCUITS FOR BROKEN OR CRIMPED WIRES. REFER TO SI FOR REPAIR PROCEDURES. 3. INSPECT THE ROUTING OF THE WIRING HARNESS LEADING TO THE BTSI CONNECTOR. THE ILLUSTRATIONS ABOVE SHOW THE BTSI HARNESS ROUTED INCORRECTLY. 4. REROUTE THE WIRING TO CREATE AVAILABLE SLACK AND AVOID FUTURE OCCURRENCES. *TR
NHTSA ODI #10454745
Mileage unknown · Apr 3, 2012
SteeringSuspension
LETTER FROM CONGRESSMAN CARTER ON BEHALF OF CONSTITUENT RE ISSUE OF GM'S LIABILITY FOR DEFECTIVE PARTS ON CARS THEY MANUFACTURED *TGW AS A RESULT OF A DESIGN FLAW AND DEFECTIVE PARTS, THE TRI-COILED REAR SPRINGS, TRAILING ARMS AND SPINDLE RODS ARE CAUSING PREMATURE WEAR OF REAR TIRES. GM RECALLED VEHICLES USED IN POLICE WORK; …
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LETTER FROM CONGRESSMAN CARTER ON BEHALF OF CONSTITUENT RE ISSUE OF GM'S LIABILITY FOR DEFECTIVE PARTS ON CARS THEY MANUFACTURED *TGW AS A RESULT OF A DESIGN FLAW AND DEFECTIVE PARTS, THE TRI-COILED REAR SPRINGS, TRAILING ARMS AND SPINDLE RODS ARE CAUSING PREMATURE WEAR OF REAR TIRES. GM RECALLED VEHICLES USED IN POLICE WORK; BUT NOT THE GENERAL PUBLIC. GM SAYS THEY ARE NOT LIABLE, BECAUSE ITS 2009 BANKRUPTCY AND SUBSEQUENT REORGANIZATION SHIELDS THEM FROM LIABILITY OVER THE ALLEGED DESIGN FLAWS. *TR UPDATED 04/010/12
NHTSA ODI #10454126
72,000 miles · Mar 30, 2012
Suspension
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BEGAN TO VEER OUT OF LANE THAT THE CONTACT WAS TRAVELING IN WITHOUT INTENT. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOUR TIMES REGARDING THE DEFECT. THE REAR TIRES WER…
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TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BEGAN TO VEER OUT OF LANE THAT THE CONTACT WAS TRAVELING IN WITHOUT INTENT. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOUR TIMES REGARDING THE DEFECT. THE REAR TIRES WERE REPLACED TWICE AND THE REAR BRAKES WERE ALSO REPLACED TWICE. THERE WAS A VOLUNTARY RECALL ISSUED BY THE MANUFACTURER PERTAINING TO THE REAR SPIN ROD ON THE 2007-2008 MODEL YEAR VEHICLES AND THE 2008 CHEVROLET IMPALA POLICE CRUISERS. THE CONTACT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE VEHICLE WAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
NHTSA ODI #10453577
85,176 miles · Mar 23, 2012
Steering
THE INTERMEDIATE STEERING SHAFT IS FAULTY ON MY 2007 CHEVROLET IMPALA LTZ. IT CURRENTLY HAS 85176 MILES AS IT IS IN A SHOP. THIS IS THE 10TH TIME ME OR ONE OF MY FRIENDS HAS HAD THIS PROBLEM. IT HAS OCCURRED MULTIPLE TIMES ON THE FOLLOWING VEHICLES: 2009 PONTIAC G6 SPORT 2 (MINE) 37,900 MILES, AND WAS BOUGHT NEW. 2008 PONTIAC G6…
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THE INTERMEDIATE STEERING SHAFT IS FAULTY ON MY 2007 CHEVROLET IMPALA LTZ. IT CURRENTLY HAS 85176 MILES AS IT IS IN A SHOP. THIS IS THE 10TH TIME ME OR ONE OF MY FRIENDS HAS HAD THIS PROBLEM. IT HAS OCCURRED MULTIPLE TIMES ON THE FOLLOWING VEHICLES: 2009 PONTIAC G6 SPORT 2 (MINE) 37,900 MILES, AND WAS BOUGHT NEW. 2008 PONTIAC G6 SPORT 2 (ROOM-MATES) CAR WAS PURCHASED USED AND HAS 50,076 MILES ON IT. 2009 CHEVROLET IMPALA LT (ROOM-MATES MOMS) 60,000 MILES THE CAR HAS BEEN DRIVEN, IT WAS PURCHASED NEW. THIS IS ONLY ONE OF MANY ISSUES WE HAVE HAD WITH THESE THREE CARS. THE OTHER MAJOR ONE IS THAT THE HEAD GASKETS ON THESE CARS DO NOT HOLD UP, AND GM IS DOING NOTHING ABOUT IT. MINE IS IN THE SHOP NOW ALSO FOR A HEAD GASKET (07 IMPALA). WHY IS THERE NO HELP FOR GM CAR OWNERS? GM IS NOT HELPING! JUST SCREWING US OUT OF MONEY! *TR
NHTSA ODI #10452733
11,278 miles · Mar 15, 2012
Suspension
DURING THE COURSE OF OWNING THIS IMPALA SINCE IT WAS NEW, IT HAS HAD 12 REPLACEMENT TIRES INSTALLED IN ORDER TO CORRECT A VIBRATION PROBLEM, WHICH IS FELT AT OR AROUND 55 MPH. IT HAS TAKEN APPROXIMATELY 10,000 MILES FOR EACH OF THE TIRES TO WEAR UNEVENLY. EACH TIME A TIRE WAS REPLACED, I WAS GIVEN AN EXPLANATION THAT THE DEFEC…
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DURING THE COURSE OF OWNING THIS IMPALA SINCE IT WAS NEW, IT HAS HAD 12 REPLACEMENT TIRES INSTALLED IN ORDER TO CORRECT A VIBRATION PROBLEM, WHICH IS FELT AT OR AROUND 55 MPH. IT HAS TAKEN APPROXIMATELY 10,000 MILES FOR EACH OF THE TIRES TO WEAR UNEVENLY. EACH TIME A TIRE WAS REPLACED, I WAS GIVEN AN EXPLANATION THAT THE DEFECTIVE TIRE WAS NO LONGER ROUND (EGG SHAPED) AND WOULD NOT PROPERLY BALANCE. A MAJORITY OF THE DEFECTIVE TIRES WERE FROM THE REAR OF THE IMPALA. THE LAST REPLACEMENT TIRES WERE INSTALLED ON 06-28-10 WHEN THE VEHICLE HAD 26,264 MILES ON IT. DURING THE DOZENS OF VISITS TO MULTIPLE CHEVROLET SERVICE DEPTS, NO MECHANICAL SUSPENSION PARTS WERE REPLACED. I'VE BEEN IN CONTACT WITH THE GENERAL MOTORS EXECUTIVE CUSTOMER SERVICE OFFICE (GMECSO) FOR YEARS AND HAVE DEALT WITH MULTIPLE REPRESENTATIVES. THE IMPALA AGAIN HAS A VIBRATION, AND I WOULD LIKE TO GET THE VEHICLE SERVICED. GMECSO INFORMED ME THAT THEY WANTED ME TO TAKE THE IMPALA TO A DIFFERENT CHEVROLET SERVICE DEPARTMENT IF I NEEDED TO GET THE CAR LOOKED AT FOR ISSUES REGARDING THE TIRES. SINCE 02-05-12, I HAVE MADE 5 PHONE CALLS TO THE GMECSO AND HAVE YET TO RECEIVE A CALL BACK. *TR
NHTSA ODI #10451851
Official recalls
2Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Oct 31, 2006
ON CERTAIN VEHICLES, THE FUEL TANK IS MISSING THE ADHESIVE LAYER THAT BONDS THE BARRIER LAYER TO THE OUTER SHELL OF THE FUEL TANK.
Consequence & remedy
Consequence: WITH THIS CONDITION, FUEL AND/OR FUEL VAPORS COULD SEEP OUT BETWEEN THE LAYERS, INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL INSPECT THE SERIAL NUMBER ON THE FUEL TANK AND REPLACE THE FUEL TANK IF NECESSARY. THE RECALL BEGAN ON NOVEMBER 13, 2006. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CHEVROLET AT 1-800-630-2438, OR PONTIAC AT 1-800-620-7668.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗