NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
627 reports260,000 miles · Dec 9, 2019
Air BagsCrashInjury
TL* THE CONTACT OWNED A 2007 CHEVROLET IMPALA. WHILE DRIVING 40 MPH, THE CONTACT T-BONED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE CHEST, BACK, AND NECK AND WAS TAKEN TO THE HOSPITAL FOR MEDICAL ASSISTANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A JUNK YARD AND DEEMED DESTRO…
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TL* THE CONTACT OWNED A 2007 CHEVROLET IMPALA. WHILE DRIVING 40 MPH, THE CONTACT T-BONED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE CHEST, BACK, AND NECK AND WAS TAKEN TO THE HOSPITAL FOR MEDICAL ASSISTANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A JUNK YARD AND DEEMED DESTROYED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 260,000.
NHTSA ODI #11287955
177,606 miles · Nov 19, 2019
Electrical System
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE VEHICLE LOST FORWARD MOMENTUM, BUT DID NOT STALL. ADDITIONALLY, THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED; HOWEVER, THE LOCAL AUTO ZONE CHECKED THE BATTERY AND ALTERNATOR AND DETERMINED THAT BOTH WE…
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TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE VEHICLE LOST FORWARD MOMENTUM, BUT DID NOT STALL. ADDITIONALLY, THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED; HOWEVER, THE LOCAL AUTO ZONE CHECKED THE BATTERY AND ALTERNATOR AND DETERMINED THAT BOTH WERE IN PROPER WORKING ORDER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 177,606.
NHTSA ODI #11281014
Mileage unknown · Nov 13, 2019
Electrical SystemElectronic Stability Control (esc)Vehicle Speed Control
WHILE DRIVING MY CAR TO WORK ON TUESDAY 11-12-2019 AT 6 AM IN THE MORNING, MY BATTERY LIGHT CAME ON THEN, MESSAGE DISPLAYED BATTERY SAVER ACTIVE,AC HOT SHUT OFF, TRACTION ON AND REDUCE POWER, EVERYTHING CAME ON IN DASHBOARD AND ABOUT 10 MINUTES LATER THE WHOLE SYSTEM SHUT DOWN, AND CAR WILL NOT START BACK UP. HAD TO GET SOMEONE…
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WHILE DRIVING MY CAR TO WORK ON TUESDAY 11-12-2019 AT 6 AM IN THE MORNING, MY BATTERY LIGHT CAME ON THEN, MESSAGE DISPLAYED BATTERY SAVER ACTIVE,AC HOT SHUT OFF, TRACTION ON AND REDUCE POWER, EVERYTHING CAME ON IN DASHBOARD AND ABOUT 10 MINUTES LATER THE WHOLE SYSTEM SHUT DOWN, AND CAR WILL NOT START BACK UP. HAD TO GET SOMEONE TO JUMP START IN ORDER TO START CAR BACK UP IT WILL RUN A PERIOD OF TIME AND IT HAPPEN AGAIN EVEN AFTER REPLACING A NEW BATTERY, STARTER AND ALTERNATOR I ALSO TAKEN IT TO DEALER SHIP TO RUN DIAGNOSING TEST AS WELL AND THEY CHARGE ME FOR SERVICE ALTHOUGH THEY SAID THEY DIDN'T FIND ANYTHING WRONG WITH CHARGING SYSTEM AT ALL .BUT THIS OCCUR DURING THE BUSY TIME OFF THE DAY AND A LOT OF TRAFFIC
NHTSA ODI #11279929
137,466 miles · Oct 8, 2019
Power TrainCrash
SLIPPING FROM 1ST GEAR TO 2ND THEN STALLED GOT BUMPED LUCKY NOT FAST SPEED LEAVING FROM RED LIGHT
NHTSA ODI #11267179
91,591 miles · Aug 31, 2019
Seat Belts
DRIVERS SIDE SEAT BELT LATCH MALFUNCTIONING. BUCKLE WILL NOT INSERT PROPERLY. THIS IS THE SECOND IMPALA MY FAMILY HAD THAT HAD THIS PROBLEM. IT APPEARS A SPRING CLIP OF METAL COMES OUT OR BREAKS OFF INHIBITING THE INSERTION OF THE BUCKLE.THE FIRST 2 IMAGES ARE OF THE DEFECTIVE BUCKLE. THE THIRD IMAGE IS OF A WORKING PROPERLY BU…
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DRIVERS SIDE SEAT BELT LATCH MALFUNCTIONING. BUCKLE WILL NOT INSERT PROPERLY. THIS IS THE SECOND IMPALA MY FAMILY HAD THAT HAD THIS PROBLEM. IT APPEARS A SPRING CLIP OF METAL COMES OUT OR BREAKS OFF INHIBITING THE INSERTION OF THE BUCKLE.THE FIRST 2 IMAGES ARE OF THE DEFECTIVE BUCKLE. THE THIRD IMAGE IS OF A WORKING PROPERLY BUCKLE( PASSENGER SIDE)
NHTSA ODI #11252571
154,000 miles · Jul 24, 2019
Electronic Stability Control (esc)Power Train
TRANSMISSION TENDS TO LONG SHIFT AT 1ST AND 2ND GEARS CAUSING ERRATIC SHIFTING UPHILL AND SOMETIMES TURNS. UNSAFE! JASPER ENGINES AND TRANSMISSIONS DID UPDATE FOR CLUTCH PLATES AND PRESSURE SOLENOID FOR THIS IS KNOWN TO BE A PROBLEM. HESITATED ACCELERATION WHIM GOING UPHILL. FIRST TRANS WAS INSTALLED IN 2016 OCTOBER
NHTSA ODI #11234590
Mileage unknown · Jul 24, 2019
Electrical SystemService BrakesWheels
CAR HAS HAD SEVERAL PROBLEMS EVEN AFTER BEING FIXED. ONLY HAD CAR FOR FEW MONTHS AND BARLEY CAN DRIVE IT.
NHTSA ODI #11234389
104,200 miles · Jul 8, 2019
Seat Belts
I DID NOT KNOW WHO TO REPORT THIS TO OR I WOULD HAVE DONE THIS ABOUT 6 MONTHS AGO. EVERY DAY WHEN IT IS THE FIRST TIME TO DRIVE THE CAR FOR THE DAY, I HAVE TROUBLE GETTING THE DRIVERS SIDE SEATBELT TO LATCH. IT DOES NOT LATCH FOR MY FIRST ATTEMPT. BUT IT MAY TAKE A FEW TIMES BEFORE IT FINALLY DOES. I HAVE BEEN VERY CONCERNED T…
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I DID NOT KNOW WHO TO REPORT THIS TO OR I WOULD HAVE DONE THIS ABOUT 6 MONTHS AGO. EVERY DAY WHEN IT IS THE FIRST TIME TO DRIVE THE CAR FOR THE DAY, I HAVE TROUBLE GETTING THE DRIVERS SIDE SEATBELT TO LATCH. IT DOES NOT LATCH FOR MY FIRST ATTEMPT. BUT IT MAY TAKE A FEW TIMES BEFORE IT FINALLY DOES. I HAVE BEEN VERY CONCERNED THAT AT SOME POINT IT WILL NOT LATCH AT ALL OR THAT I MAY NOT BE ABLE TO UNLATCH IT. I DO NOT WANT TO DRIVE WITHOUT THE SEATBELT. THERE ARE TIMES WHEN I HAVE MY GRANDCHILDREN WITH ME SO THIS IS A CONCERN FOR ME. MY HUSBAND PURCHASED A DEVISE TO CUT THE BELT IF NECESSARY. PLEASE LET ME KNOW IF THIS SITUATION CAN BE RESOLVED BEFORE SOMETHING HAPPENS FOR THE DRIVER OF THE CAR.
NHTSA ODI #11229980
Mileage unknown · Jun 24, 2019
Electrical System
TAKATA RECALL. IGNITION KEY STAYS STUCK WON'T RELEASE KEY I'VE SEEN SO MANY COMPLAINTS ON THIS ISSUE AND THE GAS CAP MAKES ENGINE LIGHT COME ON WHAT'S GOING ON!!! I'M ON 2ND GAS CAP
NHTSA ODI #11222335
133,000 miles · May 24, 2019
Steering
STEERING WHEEL DOES NOT LOCK IN PARK ALARM DOES NOT ENGAGE WHILE PARKED
NHTSA ODI #11209612
Official recalls
2Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Oct 31, 2006
ON CERTAIN VEHICLES, THE FUEL TANK IS MISSING THE ADHESIVE LAYER THAT BONDS THE BARRIER LAYER TO THE OUTER SHELL OF THE FUEL TANK.
Consequence & remedy
Consequence: WITH THIS CONDITION, FUEL AND/OR FUEL VAPORS COULD SEEP OUT BETWEEN THE LAYERS, INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL INSPECT THE SERIAL NUMBER ON THE FUEL TANK AND REPLACE THE FUEL TANK IF NECESSARY. THE RECALL BEGAN ON NOVEMBER 13, 2006. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CHEVROLET AT 1-800-630-2438, OR PONTIAC AT 1-800-620-7668.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗