2007 Chevrolet Impala

FRONT AND REAR ABNORMAL TIRE WEAR BROUGHT ON BY IMPROPER WHEEL ALIGNMENT FROM THE MANUFACTURER. AT 22000 MILES A VIBRATION COULD BE FELT AT SPEEDS ABOVE 20 MPH. I TOOK THE CAR IN FOR A CHECK AR A LOCAL TIRE DEALER. THE TECH CALLED ME OUT TO THE CAR WHILE IT WAS ON A LIFT. HE SHOWED ME THE TIRES, ALL FOUR WERE WORN BEYOND USE. THE INNER TWO TREAD LINES WERE COMPLETELY WORN OFF, I FELT THE TIRE IN THE WORN AREA AND IT FELT LIKE A BALLOON. THE TECH COMMENTED I WAS FORTUNATE TO HAVE MADE IT TO THE SHOP. HE WAS SURPRISED THE HAD NOT BLOWN UP WHILE DRIVING. LATER HE TOLD ME THAT THE CAR DID NOT HAVE ECCENTRIC BOLTS IN THE SUSPENSION AND THAT HE WOULD HAVE TO REPLACE THE NON ADJUSTABLE BOLTS IN THE SUSPENSION ALONG WITH 4 NEW TIRES. WHILE I WAS WAITING IN THE LOBBY I DECIDED TO CHECK ON THE PROGRESS, WHEN I NOTICED AN 2008 IMPALA ON ANOTHER RACK, I LOOKED AT THE TIRES AND SAW THE SAME PROBLEM I HAD. OVER 600.00 DOLLARS I WAS ON MY WAY HOME. I CONTACTED THE CHEVY DEALER ON TO GET A GAF FROM THE SERVICE DEPT. OKAY SO I SUCK KT UP, DUMP THE CAR AND NOT BUY CHEVYS AGAIN. THIS WAS MY 4TH NEW CHEVY FROM THE SAME DEALER, NEVER AGAIN. I'M BUYING GERMAN OR JAPANESE. *TR

I'VE HAD TO REPLACE REAR TIRES EVERY 23,000 MILES. TOOK CAR TO CHEVY DEALER AND HE TOLD ME THAT THE HOLES FOR THE STRUTS WOULD HAVE TO BE ELONGATED AND MODIFIED WITH A CAMBER KIT AT MY EXPENSE OR ELSE THE REAR ALIGNMENT WOULD NOT BE ACCORDING TO SPECS. I PAID FOR FRONT AND REAR ALIGNMENT,CHEVY WILL NOT PAY FOR THIS UNLESS ITS A POLICE CAR. IT IS A FACTORY DEFECT, THERE ARE A LOT OF THE SAME MODEL YEAR CHEVROLETS WITH THE SAME PROBLEM. *TR

I HAVE A 07 CHEVY IMPALA SS. I REPLACED THE TIRES SEPT 28, 2009, HAD THEM ROTATED AT A GM DEALER IN JAN 10 WHEN I GOT AN OIL CHANGE. MY HUSBAND WAS DOING SOME BRAKE WORK 2 WEEKS AGO AND NOTICED MY TIRES WERE COMPLETELY BALD ON THE INSIDE EDGES. AFTER RESEARCHING THE ISSUE, MY CAR HAS A MANUFACTURERS DEFECT (TSB # 08032) AND GM ENGINEERS CREATED A CAMBER FIX KIT FOR THE ISSUE BUT GM WILL ONLY PAY FOR REPAIRS IF THE CAR IS CODED AS A "POLICE VEHICLE". I WAS ON HOLD FOR OVER AN HOUR IN AN HOUR AN A HALF CONVERSATION WITH CHEVY CUSTOMER SERVICE THIS WEEK. THEY TOLD ME THEY WOULD DOCUMENT IT BUT BASICALLY SORRY FOR YOUR LUCK. I ASKED FOR A MANAGER AND AFTER A 3 MINUTE CONVERSATION SHE HUNG UP ON ME SAYING SHE WOULD NOTE MY CASE AS "DISSATISFIED" BUT THERE WAS NOTHING ELSE THEY WOULD DO. SHE SAID ALL I COULD DO WAS CONTACT NHTSA AND PLACE A COMPLAINT. I DON'T BELIEVE GM IS STANDING BEHIND THEIR PRODUCT AS THEIR NEW TV AD ELUDES WHEN THEY KNOW THERE IS A PROBLEM, FIX IT FOR THEIR FLEET CUSTOMERS, BUT REFUSE TO HELP THE AVERAGE CITIZEN. FROM REVIEWING THE COMPLAINT SITE MANY OTHERS HAVE HAD THE SAME ISSUE WITH THEIR IMPALA. GM WON'T HELP THE AVERAGE CITIZEN FIX THIS MANUFACTURERS DEFECT UNLESS A RECALL IS ISSUED; THESE WERE THE WORDS OF THE CUSTOMER CARE REP I SPOKE WITH. PLEASE REVIEW ALL THE COMPLAINTS ON THIS ISSUE, REQUEST GM PROVIDE THEIR COMPANY STATS ON THE FLEET VEHICLES THEY'VE FIXED, AND ISSUE A RECALL FOR THIS ISSUE. THIS SHOULD HAVE BEEN COVERED AS MY CAR IS UNDER FULL WARRANTY AT THIS TIME BUT THEY LOOK AT THIS ISSUE AS AN ALIGNMENT ISSUE NOT A REAR SUSPENSION ISSUE (WHICH IS WHAT IT IS) TO GET THEMSELVES OUT OF PAYING FOR THEIR MISTAKES. *TR

I PURCHISED THIS CAR IN APRIL OF '08 AND IT HAS BEEN FAILING SINCE I BOUGHT IT. THERE IS A VIBRATION WHILE RIDING IN THE CAR THAT MAKES YOUR BODY BOUNCE. THE DEALER STATES THEY DON'T FEEL IT, BUT I HAVE CRONIC BACK PAIN FROM IT. I HAVE HAD IT AT THE DEALER SEVERAL TIMES AND NO FIX. I TOOK IT TO AN ALINEMENT SHOP THEY TOLD ME THAT THE STUTS WERE SET OUT FROM THE FACTORY SO THE TIRES DON'T HIT THE GROND FLAT LIKE THEY SHOULD. THE PROBLEM CAUSES MY TIRES TO SLIP OUT OF BALANCE CONSTANTLY MAKING THE VIBRATION WORSE. MY WINDSHIELD AND DASH BOTH MAKE CRAKING NOISES NOW FROM ALL THE VIBRATION IN THE CAR. IT MAKES FOR A VERY UNCOMFORTABLE RIDE. I AM ON MY 3RD SET OF TIRES AT 28.300. THE BRAKES DON'T WORK PROPERLY, THE DEALER HAS TURNED THE ROTORS TWICE FOR WARPING. NOW THEY ARE GROOVED AND THEY TELL ME THAT "IT'S NORMAL" AND I DON'T HAVE THE NORMAL STOPING POWER I SHOULD. THE POWER STERING SQUIELS, BUT THEY CAN'T HEAR IT. THE FRONT END HAS A BANGING NOISE WHEN GOING OVER BUMPS,"THEY DON'T HEAR",BUT I CAN FEEL IT IN THE FLOOR BOARD WHEN IT HAPPENS. THE CAR IS SLUGGISH WHEN EXCELERATING,"NO PROBLEM FOUND". THE FUEL ECONEMY HAS DECREASED AS WELL. WHILE ON AN INCLINE THE CAR ROLES BACKWARD LIKE A STANDARD,"IT'S NORMAL" I HAVE NEVER HAD A CAR DO THAT WITHOUT THE TRANY BEING BAD. WHEN STOPED AT A LIGHT THE TRANY TAKES A COUPLE OF SECONDS TO REENGAGE FOR TAKE OFF. TPS REPEATED PROBLEMS NOT WORKING POPERLY. THE CARS HANDLING IS VERY POOR IN THE RAIN,SNOW,OR ICE. THE MUFFLER SYSTEM HAS A LEAK AS WELL.

I AM HAVING EXCESSIVE WEAR ON THE INSIDE OF BOTH REAR TIRES. I HAVE REPLACED MY REAR TIRES TWICE IN LESS THAN 5 MONTHS. BOTH OF MY REAR TIRES BLEW OUT AT THE SAME TIME ON 2/24/10 WHILE I WAS DRIVING ON THE HIGHWAY. THERE HAS BEEN A RECALL ON THE POLICE VEHICLES FOR THE SAME ISSUE WHICH TURNS OUT TO BE ALIGNMENT ISSUES. I AM FEARFUL FOR MY SAFETY IN THIS CAR ALONG WITH THE EXPENSES BEING INCURRED DUE TO A POOR QUALITY PRODUCT. *TR

TL*THE CONTACT OWNS A 2007 CHEVY IMPALA. HE STATED THAT WHEN SNOW AND ICE ARE ON THE ROAD THE REAR END OF THE VEHICLE WOULD SLIDE "VERY DANGEROUSLY". WHILE DRIVING AT SPEEDS OF LESS THAN 30 MPH, THE REAR END OF THE VEHICLE WOULD SWING OUTWARD WHENEVER HE WOULD DRIVE OVER A SHEET OF ICE, SNOW OR DURING INCLEMENT WEATHER CONDITIONS. THE DEALER STATED THAT THE TIRES NEEDED TO BE ALIGNED AND ROTATED. NO REPAIRS WERE MADE TO DATE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 104,000.