NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
85 reportsClear category filter90,151 miles · Feb 23, 2013
SuspensionWheels
CHEVROLET IMPALA DISPLAYS EXCESSIVE WEAR ON THE INSIDE OF THE REAR TIRES. I AM ASSUMING IT IS THE REAR TIRES AS ONLINE SEARCHES DESCRIBE THE SAME CONDITION AFFECT THE REAR TIRES. THE TIRES WERE ROTATED EVERY TIME THE OIL WAS CHANGED, SO THE FRONT TIRES SHOW SOME WEAR BUT NOT NEARLY THE SAME AMOUNT OF DAMAGE. IT IS MY GUESS TH…
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CHEVROLET IMPALA DISPLAYS EXCESSIVE WEAR ON THE INSIDE OF THE REAR TIRES. I AM ASSUMING IT IS THE REAR TIRES AS ONLINE SEARCHES DESCRIBE THE SAME CONDITION AFFECT THE REAR TIRES. THE TIRES WERE ROTATED EVERY TIME THE OIL WAS CHANGED, SO THE FRONT TIRES SHOW SOME WEAR BUT NOT NEARLY THE SAME AMOUNT OF DAMAGE. IT IS MY GUESS THIS WEARING STARTED BEFORE THE MOST RECENT TIRE ROTATION. THE TIRES ARE WORN TO THE POINT THE CORDS ARE SHOWING ALONG THE INSIDE OF THE REAR TIRES. THE TIRE IS VERY ROUNDED ON THE INSIDE EDGE OF EACH TIRE WHILE THE OUTSIDE EDGE OF EACH TIRE LOOKS LIKE THEY DID WHEN NEW. THE TIRES ARE MICHELIN HYDROEDGE TIRES WITH APPROXIMATELY 50,000 MILES, THEY ARE RATED FOR 90,000 MILES. ONLINE INFORMATION SAYS THIS IS A PROBLEM WITH THE SPINDLE RODS. THERE IS A PENDING CLASS ACTION LAWSUIT AGAINST "NEW GM" TO HONOR DESIGN PROBLEMS OF "OLD GM." GM ORDER A RECALL ON ALL POLICE IMPALAS FROM 2007-2008 WITHIN A VIN RANGE TO REPLACE THE SPINDLE RODS. BULLETIN NO. 08032A. ALSO SEARCH DOCUMENT PIC5406A FOR MORE INFORMATION. THIS IS A SEVERE SAFETY PROBLEM WHICH COULD LEAD TO TIRE FAILURE WHILE OPERATING THE VEHICLE.!!! *TR
NHTSA ODI #10499807
45,000 miles · Jan 16, 2013
SuspensionWheels
EXCESSIVE TIRE WEAR, DRIVER SIDE REAR TIRE INSIDE WEARS ABNORMALLY. SUSPECT REAR WHEEL SPINDLE ROD, WHICH WAS RECALLED FOR POLICE MODEL BUT NOT CIVILIAN MODEL FOR REAR WHEEL MISALIGNMENT. DANGER OF WEAR NOT BEING NOTICED SINCE IT IS EXCESSIVE ON THE INSIDE OF TIRE WHICH COULD RESULT IN A TIRE BLOW OUT AND CRASH. *TR
NHTSA ODI #10493147
49,000 miles · Sep 25, 2012
SuspensionWheels
I BOUGHT MY CAR USED WITH 40,000 MILE ON IT. THE TIRES WERE PERFECT WHEN I BOUGHT IT. 9,000 MILES LATER, MY FRONT TIRES KEPT GOING FLAT. I LOOKED AT THEM AND THE ENTIRE INSIDE OF THE TIRES WERE WORN THROUGH. I TOOK IT TO THE LOCAL TIRE SHOP AND THEY TOLD ME THE TIRES WORE LIKE THAT DUE TO A BAD ALIGNMENT. MY STEERING SEEMED FINE…
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I BOUGHT MY CAR USED WITH 40,000 MILE ON IT. THE TIRES WERE PERFECT WHEN I BOUGHT IT. 9,000 MILES LATER, MY FRONT TIRES KEPT GOING FLAT. I LOOKED AT THEM AND THE ENTIRE INSIDE OF THE TIRES WERE WORN THROUGH. I TOOK IT TO THE LOCAL TIRE SHOP AND THEY TOLD ME THE TIRES WORE LIKE THAT DUE TO A BAD ALIGNMENT. MY STEERING SEEMED FINE. THE MANAGER OF THE SHOP CAME OUT TO TELL ME THAT MANY OF HIS CUSTOMERS WITH IMPALAS HAVE SIMILAR ISSUES. A EXTRA LONG FACTORY INSTALLED CAMBER BOLT CAUSES THE VEHICLES TO BECOME UN ALIGNED, AND CAUSES EXCESSIVE WEAR ON THE TIRES. *TR
NHTSA ODI #10476951
41,232 miles · Sep 15, 2012
SuspensionWheels
I PURCHASED A 2007 CHEVY IMPALA 3.5 LT IN 2011. SOON DISCOVERED THE BACK END SHIFTS WHEN GOING OVER ROUGH, UNEVEN ROADS AND HIGHWAYS. IT ALSO SHIFTS WHEN GOING OVER MANHOLE COVERS. WHEN DRIVING IN MN SNOW AND ICE, IT IS VERY UNSETTLING TO HAVE THE BACK-END FISHTAIL. I'VE COMPLAINED TO THE LOCAL DEALERSHIP, ATTORNEY GENERAL, AND …
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I PURCHASED A 2007 CHEVY IMPALA 3.5 LT IN 2011. SOON DISCOVERED THE BACK END SHIFTS WHEN GOING OVER ROUGH, UNEVEN ROADS AND HIGHWAYS. IT ALSO SHIFTS WHEN GOING OVER MANHOLE COVERS. WHEN DRIVING IN MN SNOW AND ICE, IT IS VERY UNSETTLING TO HAVE THE BACK-END FISHTAIL. I'VE COMPLAINED TO THE LOCAL DEALERSHIP, ATTORNEY GENERAL, AND GM MOTORS HQ. I SOON LEARNED OF THE PROBLEMS AND EXACT SAME COMPLAINTS THAT OTHER 2007 CHEVY IMPALA OWNERS ARE HAVING WITH THIS CAR. THE OTHER DAY MY SON USED MY CAR TO RUN AN ERRAND AND EVEN HE NOTICED THAT THE BACK-END IS FAULTY. I'VE HAD THIS CAR ALIGNED TWO TIMES WITHIN SIX MONTHS. I AM FRUSTRATED THAT THE LOCAL DEALER WILL NOT TAKE THE CAR BACK AND ALSO THAT GM MOTORS HQ WILL NOT FIX THIS DANGEROUS PROBLEM. I'M STUCK WITH A CAR THAT'S NOT SAFE, THUS LIMITING ANY FREEWAY DRIVING, ESPECIALLY IN WINTER. *TR
NHTSA ODI #10475495
55,636 miles · Aug 26, 2012
Service BrakesSuspensionTraction Control System
I HAVE NOT HAD AN INCIDENCE BUT VERY CONCERNED ABOUT THE MALFUNCTION THAT IS GOING ON WITH MY VEHICLE AT THIS TIME..I NOTICED A SCRUBBING/GRUMBLING NOISE WHEN I WOULD TURN THE WHEEL EITHER WAY LEFT OR RIGHT. AFTER VEHICLE BEING PUT ON MACHINE FOR TESTING IT WAS DISCOVERED THAT THE UPPER STRUT MOUNTS AND BEARING WERE WORN AND NOI…
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I HAVE NOT HAD AN INCIDENCE BUT VERY CONCERNED ABOUT THE MALFUNCTION THAT IS GOING ON WITH MY VEHICLE AT THIS TIME..I NOTICED A SCRUBBING/GRUMBLING NOISE WHEN I WOULD TURN THE WHEEL EITHER WAY LEFT OR RIGHT. AFTER VEHICLE BEING PUT ON MACHINE FOR TESTING IT WAS DISCOVERED THAT THE UPPER STRUT MOUNTS AND BEARING WERE WORN AND NOISY ON FRONT STRUTS......ALSO MY ABS AND TRACTION CONTROL LIGHT BOTH CAME ON AT THE SAME TIME AND WOULD NOT GO OFF, THE INFORMATION SYSTEM IN VEHICLE RECOMMENDED BRAKES BE SERVICE.....THE RESULTS FROM CAR BEING TESTED SHOWED BOTH FRONT HUBS HAVE SLACK AND BOTH FRONT WHEEL SPEED SENSOR HARNESS ARE COMING APART INSIDE WIRE INSTALLATION. THE CODES FOR ABS/TRACTION CONTROL IS...C0040 00.C0040. *TR
NHTSA ODI #10472531
14,566 miles · Aug 25, 2012
Suspension
NOV 5, 2007. VEHICLE NEEDED A WHEEL ALIGNMENT AT 14,566 MILES. TIRES HAD ABNORMAL WEAR BECAUSE OF ALIGNMENT. FEB 2008. 4 NEW TIRES AND WHEEL ALIGNMENT AT 29,000 MILES. DEC 2010. 4 NEW TIRES AND WHEEL ALIGNMENT AT 48,900 MILES. AUG 2011. 4 NEW TIRES AND WHEEL ALIGNMENT AT 56,600 MILES. AUG 2012. WHEEL ALIGNMENT AT 65,400 MIL…
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NOV 5, 2007. VEHICLE NEEDED A WHEEL ALIGNMENT AT 14,566 MILES. TIRES HAD ABNORMAL WEAR BECAUSE OF ALIGNMENT. FEB 2008. 4 NEW TIRES AND WHEEL ALIGNMENT AT 29,000 MILES. DEC 2010. 4 NEW TIRES AND WHEEL ALIGNMENT AT 48,900 MILES. AUG 2011. 4 NEW TIRES AND WHEEL ALIGNMENT AT 56,600 MILES. AUG 2012. WHEEL ALIGNMENT AT 65,400 MILES. *TR
NHTSA ODI #10472453
12,675 miles · Aug 14, 2012
Service Brakes, HydraulicSuspension
I WILL NOT DRIVE THIS CAR DOWN ANY STEEP GRADE. GOING DOWN CUESTA GRADE AND APPLYING BRAKES, THE STEERING WHEEL SHAKES UNCONTROLLABLY. WE HAD THE CAR CHECKED OUT AT A DEALER AND THEY SAID IT WAS PROBABLY THE ROTORS. WE THEN HAD THEM TURNED FRONT AND BACK AND GOT A FRONT END ALIGNMENT. THAT DID NOT CHANGE ANYTHING. WE THEN HAD A …
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I WILL NOT DRIVE THIS CAR DOWN ANY STEEP GRADE. GOING DOWN CUESTA GRADE AND APPLYING BRAKES, THE STEERING WHEEL SHAKES UNCONTROLLABLY. WE HAD THE CAR CHECKED OUT AT A DEALER AND THEY SAID IT WAS PROBABLY THE ROTORS. WE THEN HAD THEM TURNED FRONT AND BACK AND GOT A FRONT END ALIGNMENT. THAT DID NOT CHANGE ANYTHING. WE THEN HAD A FOUR WHEEL ALIGNMENT DONE AND REPLACED THE BRAKES. NO DIFFERENCE. THAT IS WHEN WE WERE TOLD WE NEEDED TO REPLACE OUR TIRES. THE REAR WERE WEARING OUT AT VERY FAST. THEY LASTED UNDER 20K MILES. WE ARE NOW ON OUR THIRD SET. IT'S TOO BAD GM WILL NOT RECALL 2007/2008 IMPALAS. ONLY THE POLICE VERSION.THIS IS NOT RIGHT. OUR REAR SPINDLES AND FRONT UPPER/LOWER CONTROL ARMS SHOULD BE REPLACED AT NO COST TO US. IF NOT WHO WOULD BOTHER BUYING THIS CAR WHEN WE SELL IT? *TR
NHTSA ODI #10470686
59,596 miles · Jul 22, 2012
SteeringSuspensionWheelsCrashInjury
TRAVELING DOWN FM 247 SOUTH IN HUNTSVILLE, TX. @ POSTED SPEED OF 60 MPH AROUND THE TIME OF ABOUT 1:10 PM, WHEN MY REAR TIRES INVOLUNTARILY SWERVED CAUSING MY VEHICLE TO STEER CROSS LANES AND CRASH OFF ROAD ONTO GRASSY AND WOODED SHOULDER. CRASHED INTO DEBRIS INCLUDING TREES LIMBS, STUMPS. CRASH CAUSED PERSONAL INJURY AND DAMAG…
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TRAVELING DOWN FM 247 SOUTH IN HUNTSVILLE, TX. @ POSTED SPEED OF 60 MPH AROUND THE TIME OF ABOUT 1:10 PM, WHEN MY REAR TIRES INVOLUNTARILY SWERVED CAUSING MY VEHICLE TO STEER CROSS LANES AND CRASH OFF ROAD ONTO GRASSY AND WOODED SHOULDER. CRASHED INTO DEBRIS INCLUDING TREES LIMBS, STUMPS. CRASH CAUSED PERSONAL INJURY AND DAMAGE TO VEHICLE. *TR THE CONSUMER STATED GM WAS WELL AWARE THAT THE CHEVROLET IMPALA'S WERE WITHIN THE RECALLED VIN BREAKPOINT. THEY WERE EQUIPPED WITH AN IDENTICAL FRAME, CHASSIS, SUSPENSION, SPINDLE RODS AS THE POLICE PACKAGE LISTED FOR THE RECALL. UPDATED 08/09/12 UPDATED 08/14/12 THE CONSUMER IS REQUESTING NHTSA POLICY WHEN AN AUTO MANUFACTURER IS TO FILE A RECALL WITH THE PUBLIC. UPDATED 05/08/14
NHTSA ODI #10466916
40,000 miles · May 14, 2012
SteeringSuspensionWheels
2007 IMPALA SS THAT I HAVE OWNED SINCE APRIL 2011 AND BOUGHT WITH 24,000 MILES.THE PROBLEM IS WITH REAR TIRES ON THE CAR WEARING WITIHIN ONE MONTH AFTER REPLACING, THE INSTALATION OF TIRES IS FOLLOWED BY A PROFESSIONAL ALIGNMENT AND THE TIRES STILL WEAR DOWN TO THE WIRES. I HAVE BEEN THROUGH SEVERAL SETS OF TIRES AND ALIGNMENTS …
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2007 IMPALA SS THAT I HAVE OWNED SINCE APRIL 2011 AND BOUGHT WITH 24,000 MILES.THE PROBLEM IS WITH REAR TIRES ON THE CAR WEARING WITIHIN ONE MONTH AFTER REPLACING, THE INSTALATION OF TIRES IS FOLLOWED BY A PROFESSIONAL ALIGNMENT AND THE TIRES STILL WEAR DOWN TO THE WIRES. I HAVE BEEN THROUGH SEVERAL SETS OF TIRES AND ALIGNMENTS SINCE I PURCHASED THE CAR AND HAVE NOT YET FOUND A FIX OTHER THAN TIRES AND ALIGNMENT. DOCUMENTS HAVE INDICATED THAT THERE ARE BAD REAR SPINDLE RODS ON THE REAR OF THE CAR THAT GM HAS AKNOWLEDGED ARE PRESENT AND GM FAILED TO REPAIR THEM ON ALL 2007-2008 IMPALAS WITH THE EXCEPTION OF POLICE VEHICLES (APPROXIMATELY 23,000 POLICE DUTY CARS OUT OF 450,000+ AFFECTED). GM WILL NOT REPLACE THESE UNDER WARRANTY AND I CANNOT FIND A REPAIR FOR THE ISSUE. THE CAR WILL SLIP OUT OF ALIGNMENT WITHIN A FEW DAYS OR WEEKS AND CAUSE VERY DANGEROUS DRIVING CONDITIONS IF DRIVEN ON RAIN, SNOW OR ANY SLIPPERY SURFACE, CAUSING THE CAR TO SWAY IN THE REAR, HYDROPLANE AND EVEN LOSE CONTROL. THIS IS AN ENOURMOUS SAFETY HAZARD FOR IMPALA OWNERS AND ALSO OTHER DRIVERS THAT MAY HAVE AN ACCIDENT DUE TO THIS ISSUE. *JS
NHTSA ODI #10458484
Mileage unknown · Apr 3, 2012
SteeringSuspension
LETTER FROM CONGRESSMAN CARTER ON BEHALF OF CONSTITUENT RE ISSUE OF GM'S LIABILITY FOR DEFECTIVE PARTS ON CARS THEY MANUFACTURED *TGW AS A RESULT OF A DESIGN FLAW AND DEFECTIVE PARTS, THE TRI-COILED REAR SPRINGS, TRAILING ARMS AND SPINDLE RODS ARE CAUSING PREMATURE WEAR OF REAR TIRES. GM RECALLED VEHICLES USED IN POLICE WORK; …
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LETTER FROM CONGRESSMAN CARTER ON BEHALF OF CONSTITUENT RE ISSUE OF GM'S LIABILITY FOR DEFECTIVE PARTS ON CARS THEY MANUFACTURED *TGW AS A RESULT OF A DESIGN FLAW AND DEFECTIVE PARTS, THE TRI-COILED REAR SPRINGS, TRAILING ARMS AND SPINDLE RODS ARE CAUSING PREMATURE WEAR OF REAR TIRES. GM RECALLED VEHICLES USED IN POLICE WORK; BUT NOT THE GENERAL PUBLIC. GM SAYS THEY ARE NOT LIABLE, BECAUSE ITS 2009 BANKRUPTCY AND SUBSEQUENT REORGANIZATION SHIELDS THEM FROM LIABILITY OVER THE ALLEGED DESIGN FLAWS. *TR UPDATED 04/010/12
NHTSA ODI #10454126