NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
101 reportsClear category filter16,400 miles · Feb 3, 2010
Steering
MY CAR IS A 2007 CHEVROLET IMPALA,4DR, WHITE. I BOUGHT IT NEW FROM A DEALER IN PICKENS SC, WHO WENT OUT OF BUSINESS SOON AFTER I BOUGHT IT. I HAD NO TROUBLE WITH IT UNTIL THE INCIDENCE DESCRIBED HEREIN. ON JANUARY 10, 2010, I WAS GOING DOWN RUTHERFORD ROAD IN GREENVILLE SC TO THE LAUREL BAYE HEALTHCARE HOME IN GREENVILLE SC. …
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MY CAR IS A 2007 CHEVROLET IMPALA,4DR, WHITE. I BOUGHT IT NEW FROM A DEALER IN PICKENS SC, WHO WENT OUT OF BUSINESS SOON AFTER I BOUGHT IT. I HAD NO TROUBLE WITH IT UNTIL THE INCIDENCE DESCRIBED HEREIN. ON JANUARY 10, 2010, I WAS GOING DOWN RUTHERFORD ROAD IN GREENVILLE SC TO THE LAUREL BAYE HEALTHCARE HOME IN GREENVILLE SC. I TURNED INTO THE ROAD TO LAUREL BAYE FROM RUTHERFORD ROAD. THIS IS A SHARP RIGHT TURN INTO A ROAD THAT GOES UPHILL. HALFWAY THROUGH THE TURN MY CAR'S STEERING WHEEL LOCKED COMPLETELY. I COULD NOT TURN MY WHEELS AT ALL. THE CAR WAS RUNNING FINE, AND ALL OTHER SYSTEMS IN THE CAR WORKED, BUT MY STEERING WHEEL COULD NOT BE MOVED. I PUT ON MY BRAKES, WHICH WORKED, AND DROVE TO THE OTHER SIDE OF THE NARROW ROAD. I TURNED OFF THE MOTOR, AND WAITED A FEW SECONDS. THEN I TURNED MY CAR BACK ON. THE WHEELS WERE STILL LOCKED. AT THAT TIME ANOTHER CAR DROVE UP, AND THE DRIVER GOT OUT AND TRIED TO GET MY CAR WHEELS TO MOVE, WITH NO SUCCESS. IN TURN, A POLICEMAN, AND MY NEIGHBOR TRIED TO MAKE THE CAR WHEEL TURN, BUT NO SUCCESS. IN THE MEANTIME MY NEIGHBOR GOT THE CAR TO RELEASE THE WHEELS, AND I DROVE IT HOME, AND IT APPEARED TO BE OK AGAIN. THE NEXT DAY I TOOK THE CAR TO A CHEVROLET, BUICK, CADILLAC DEALER IN GREER SC. I REPORTED WHAT HAD HAPPENED, AND THEY SAID THEY WOULD EXAMINE THE CAR. THE SERVICE MAN SAID THEY COULD FIND NOTHING WRONG WITH THE CAR. THE NEXT DAY I CALLED AND THREATENED TO WRITE LETTERS OF COMPLAINT. SO THEY TOOK THE CAR AGAIN, AND KEPT IT FOR 11 DAYS TESTING IT, AND STILL REPORTED THEY COULD FIND NOTHING THAT HAD CAUSED THE WHEELS TO LOCK. IN THE MEANTIME I SEARCHED THE INTERNET AND FOUND MANY REPORTS OF GM CARS WITH THIS SAME PROBLEM. THERE HAVE BEEN CLASS ACTION SUITS, AND SUITS WHICH HAVE BEEN SETTLED BY GM. NOW I FEEL MY CAR IS UNSAFE TO DRIVE, AND I FEEL UNEASY DRIVING IT. I WOULD LIKE TO REPORT THIS INCIDENT AND HOPE THAT GM WILL BE FORCED INTO A RECALL OF ALL AFFECTED VEHICLES. *TR
NHTSA ODI #10304815
27,000 miles · Dec 31, 2009
SteeringTires
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHEN DRIVING APPROXIMATELY 30 MPH AND TURNING THE STEERING COLUMN HE HEARDS A LOUD NOISE. ALSO THE COMPUTER WAS NOT READING THE TIRE PRESSURE OF THE TIRE ON THE REAR PASSENGER SIDE. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER FOR INSPECTION. THE FAILURE MILEAGE WAS 27,000.
NHTSA ODI #10297652
72,000 miles · Dec 16, 2009
SteeringCrash
I HIT A 6 INCH CURB AT APPROXIMATELY 30 MPH. WHEN THE CAR HIT THE CURB THE STEERING KNUCKLE BROKE CAUSING THE LEFT FRONT TIRE ASSEMBLY TO COME OFF THE CAR RENDERING ME IN NO CONTROL OF THE VEHICLE. I PERSONALLY FEEL THIS BROKE TOO EASY AND SHOULD HAVE BEEN ABLE TO WITHSTAND THE IMPACT OF A 6 INCH CURB. IF THE KNUCKLE WOULD NOT H…
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I HIT A 6 INCH CURB AT APPROXIMATELY 30 MPH. WHEN THE CAR HIT THE CURB THE STEERING KNUCKLE BROKE CAUSING THE LEFT FRONT TIRE ASSEMBLY TO COME OFF THE CAR RENDERING ME IN NO CONTROL OF THE VEHICLE. I PERSONALLY FEEL THIS BROKE TOO EASY AND SHOULD HAVE BEEN ABLE TO WITHSTAND THE IMPACT OF A 6 INCH CURB. IF THE KNUCKLE WOULD NOT HAVE BROKE I WOULD HAVE BEEN ABLE TO STAY IN CONTROL OF THE CAR AND NOT HAVE CAUSED AS MUCH DAMAGE THAT DID OCCUR FROM THE TIRE COMING OFF THE VEHICLE. THIS SITUATION COULD PUT PEOPLE'S LIVES IN DANGER AS SUCH A SMALL IMPACT CAUSES THE WHEEL TO COME OFF TAKING CONTROL AWAY FROM THE DRIVER. *TR
NHTSA ODI #10296059
25,000 miles · Dec 14, 2009
Steering
INTERMEDIATE SHAFT IN STEERING SHAFT FAILED. IT CAUSED A CLUNKING OR KNOCKING FEEL AND SOUND. CHEVY DEALER SAID IT WAS A "CHRONIC PROBLEM" WITH THE IMPALA. FIXED UNDER WARRANTY. OTHERWISE IT WOULD HAVE COST ABOUT $300.00. ALSO ROTORS IN FRONT WARPED PREMATURELY. ANOTHER "KNOWN PROBLEM". POWER STEERING UNIT OR SERPENTINE BELT SQU…
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INTERMEDIATE SHAFT IN STEERING SHAFT FAILED. IT CAUSED A CLUNKING OR KNOCKING FEEL AND SOUND. CHEVY DEALER SAID IT WAS A "CHRONIC PROBLEM" WITH THE IMPALA. FIXED UNDER WARRANTY. OTHERWISE IT WOULD HAVE COST ABOUT $300.00. ALSO ROTORS IN FRONT WARPED PREMATURELY. ANOTHER "KNOWN PROBLEM". POWER STEERING UNIT OR SERPENTINE BELT SQUEALS. CHEVY DEALER SAID IT'S" NORMAL" ? *TR
NHTSA ODI #10295567
50,000 miles · Nov 9, 2009
Fuel System, GasolineSteeringSuspension
I OWN A 2007 CHEVROLET IMPALA LS. FOR SOME REASON, THERE IS A CLUNK/KNOCK IN WHEN I STEER TO THE RIGHT. AT TIMES IT HAS A TENDENCY TO LOCK UP. ALSO, THERE IS A STRONG VIBRATION THAT OCCURS WHEN I AM DOING 35 MPH OR FASTER. I DO NOT FEEL SAFE. *TR
NHTSA ODI #10291439
72,000 miles · Aug 28, 2009
Steering
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA WHICH WAS PURCHASED IN 2007. THERE WAS A NOISE IN THE STEERING SHAFT WHEN SHE MADE RIGHT AND LEFT TURNS. DURING A ROUTINE OIL CHANGE, THE MECHANIC DISCOVERED THAT THERE WAS A DEFAULT IN THE STEERING SHAFT AND ADVISED HER THAT UNLESS THE VEHICLE WAS REPAIRED IMMEDIATELY, THE STEERING WH…
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TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA WHICH WAS PURCHASED IN 2007. THERE WAS A NOISE IN THE STEERING SHAFT WHEN SHE MADE RIGHT AND LEFT TURNS. DURING A ROUTINE OIL CHANGE, THE MECHANIC DISCOVERED THAT THERE WAS A DEFAULT IN THE STEERING SHAFT AND ADVISED HER THAT UNLESS THE VEHICLE WAS REPAIRED IMMEDIATELY, THE STEERING WHEEL WOULD LOCK. THE MANUFACTURER WAS NOTIFIED. NHTSA CAMPAIGN ID NUMBER: 09E005000 WAS FOR AN AFTER MARKET STEERING SHAFT WHICH WAS NOT APPLICABLE TO HER VEHICLE. NO REPAIRS HAD BEEN MADE TO DATE TO CORRECT THE STEERING FAILURE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 72,000.
NHTSA ODI #10282181
72,000 miles · Aug 28, 2009
Steering
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA WHICH WAS PURCHASED IN 2007. THERE WAS A NOISE IN THE STEERING SHAFT WHEN SHE MADE RIGHT AND LEFT TURNS. DURING A ROUTINE OIL CHANGE, THE MECHANIC DISCOVERED THAT THERE WAS A DEFAULT IN THE STEERING SHAFT AND ADVISED HER THAT UNLESS THE VEHICLE WAS REPAIRED IMMEDIATELY, THE STEERING WH…
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TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA WHICH WAS PURCHASED IN 2007. THERE WAS A NOISE IN THE STEERING SHAFT WHEN SHE MADE RIGHT AND LEFT TURNS. DURING A ROUTINE OIL CHANGE, THE MECHANIC DISCOVERED THAT THERE WAS A DEFAULT IN THE STEERING SHAFT AND ADVISED HER THAT UNLESS THE VEHICLE WAS REPAIRED IMMEDIATELY, THE STEERING WHEEL WOULD LOCK. THE MANUFACTURER WAS NOTIFIED. NHTSA CAMPAIGN ID NUMBER: 09E005000 WAS FOR AN AFTER MARKET STEERING SHAFT WHICH WAS NOT APPLICABLE TO HER VEHICLE. NO REPAIRS HAD BEEN MADE TO DATE TO CORRECT THE STEERING FAILURE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 72,000.
NHTSA ODI #10282179
27,000 miles · Aug 11, 2009
Steering
INTERMEDIATE STEERING SHAFT. YOU CAN FEEL & HEAR THE CLUNKING/VIBRATION IN THE STEERING. I CAN ONLY IMAGINE THAT THIS WILL EVENTUALLY RESULT IN A SAFETY ISSUE. *TR
NHTSA ODI #10280054
46,000 miles · Mar 28, 2009
Steering
INTERMEDIATE STEERING SHAFT FAILURE, AGAIN. FIRST FAILURE WAS AT TIME OF PURCHASE, APROX 26,000 MILES, STEERING SHAFT WAS REPLACED. HAVE BEEN REPORTING TO DEALERSHIPS NOISES AND UNSAFE STEERING CONCERNS EVER SINCE THEN AND NOTHING HAS BEEN DONE. NOW OUT OF WARRANTY AT 46,000 MILES, STEERING SHAFT AGAIN IS NEEDING REPLACED. FURT…
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INTERMEDIATE STEERING SHAFT FAILURE, AGAIN. FIRST FAILURE WAS AT TIME OF PURCHASE, APROX 26,000 MILES, STEERING SHAFT WAS REPLACED. HAVE BEEN REPORTING TO DEALERSHIPS NOISES AND UNSAFE STEERING CONCERNS EVER SINCE THEN AND NOTHING HAS BEEN DONE. NOW OUT OF WARRANTY AT 46,000 MILES, STEERING SHAFT AGAIN IS NEEDING REPLACED. FURTHER INFORMATION IS AVAILABLE AT WWW.CERTIFIEDLEMON.COM. *TR
NHTSA ODI #10263343
35,400 miles · Mar 23, 2009
Steering
WHEN TURNING THERE'S A CLICKING NOISE . STEERING NOT SO SMOOTH, KIND OF ROUGH I BROUGHT IT TO THE DEALERSHIP WHERE I PURCHASED THE CAR. DEALER SAID THAT IT WASN'T A SAFETY ISSUE. AN THAT NOT TO WORRY, BUT THE CLICKING STILL OCCURS. JUST WANTING KNOW WHAT ACTION I NEED TO TAKE IN ORDER TO RESOLVE THIS PROBLEM. *TR
NHTSA ODI #10262867
Official recalls
2Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Oct 31, 2006
ON CERTAIN VEHICLES, THE FUEL TANK IS MISSING THE ADHESIVE LAYER THAT BONDS THE BARRIER LAYER TO THE OUTER SHELL OF THE FUEL TANK.
Consequence & remedy
Consequence: WITH THIS CONDITION, FUEL AND/OR FUEL VAPORS COULD SEEP OUT BETWEEN THE LAYERS, INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL INSPECT THE SERIAL NUMBER ON THE FUEL TANK AND REPLACE THE FUEL TANK IF NECESSARY. THE RECALL BEGAN ON NOVEMBER 13, 2006. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CHEVROLET AT 1-800-630-2438, OR PONTIAC AT 1-800-620-7668.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗