2007 Chevrolet Impala

LETTER FROM CONGRESSMAN CARTER ON BEHALF OF CONSTITUENT RE ISSUE OF GM'S LIABILITY FOR DEFECTIVE PARTS ON CARS THEY MANUFACTURED *TGW AS A RESULT OF A DESIGN FLAW AND DEFECTIVE PARTS, THE TRI-COILED REAR SPRINGS, TRAILING ARMS AND SPINDLE RODS ARE CAUSING PREMATURE WEAR OF REAR TIRES. GM RECALLED VEHICLES USED IN POLICE WORK; BUT NOT THE GENERAL PUBLIC. GM SAYS THEY ARE NOT LIABLE, BECAUSE ITS 2009 BANKRUPTCY AND SUBSEQUENT REORGANIZATION SHIELDS THEM FROM LIABILITY OVER THE ALLEGED DESIGN FLAWS. *TR UPDATED 04/010/12

THE INTERMEDIATE STEERING SHAFT IS FAULTY ON MY 2007 CHEVROLET IMPALA LTZ. IT CURRENTLY HAS 85176 MILES AS IT IS IN A SHOP. THIS IS THE 10TH TIME ME OR ONE OF MY FRIENDS HAS HAD THIS PROBLEM. IT HAS OCCURRED MULTIPLE TIMES ON THE FOLLOWING VEHICLES: 2009 PONTIAC G6 SPORT 2 (MINE) 37,900 MILES, AND WAS BOUGHT NEW. 2008 PONTIAC G6 SPORT 2 (ROOM-MATES) CAR WAS PURCHASED USED AND HAS 50,076 MILES ON IT. 2009 CHEVROLET IMPALA LT (ROOM-MATES MOMS) 60,000 MILES THE CAR HAS BEEN DRIVEN, IT WAS PURCHASED NEW. THIS IS ONLY ONE OF MANY ISSUES WE HAVE HAD WITH THESE THREE CARS. THE OTHER MAJOR ONE IS THAT THE HEAD GASKETS ON THESE CARS DO NOT HOLD UP, AND GM IS DOING NOTHING ABOUT IT. MINE IS IN THE SHOP NOW ALSO FOR A HEAD GASKET (07 IMPALA). WHY IS THERE NO HELP FOR GM CAR OWNERS? GM IS NOT HELPING! JUST SCREWING US OUT OF MONEY! *TR

I HAVE A 2007 CHEVROLET IMPALA FOR MY WIFE TO DRIVE WITH MY TWO CHILDREN. THE POWER STEERING FAILS INTERMITTENTLY IN THE RAIN. THIS IS EXTREMELY DANGEROUS BECAUSE THE POWER ASSIST COMES AND GOES QUICKLY CAUSING THE DRIVER TO JERK THE WHEEL WHEN THE PWER ASSIST RETURNS. I REPLACED THE SERPENTINE BELT TWO MONTHS AGO FOR THE SAME ISSUE AND IT WAS FINE FOR A WHILE. I HAVE OVER 30 YEARS OF AUTOMOTIVE EXPERIENCE AND I HAVE EXPERIENCED THIS WHILE DRIVING THIS VEHICLE AND IT IS DANGEROUS. THERE IS CLEARLY A MANUFACTURE DEFECT WITH THE POWER ASSIST BELT, TENSIONER OR A PULLEY. THIS IS NOT THE OTHER CONCERN WITH THE CLUNKING INTERMEDIATE SHAFT. *TR

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THE REAR END OF THE VEHICLE WAS OUT OF ALIGNMENT TWICE EACH TIME THE REAR TIRES HAD TO BE REPLACED. THE MANUFACTURER STATED IT WAS NOT A KNOWN FAILURE. THE DEALER STATED THE MANUFACTURER WAS REPAIRING POLICE VEHICLES WITH THE IDENTICAL FAILURE. THE CONTACT WAS CONCERNED ABOUT THE SAFETY DEFECT. THE FAILURE MILEAGE WAS 43,000 AND THE CURRENT MILEAGE WAS 72,000. ....UPDATED 12/03/12 *BF

I HAD NOTICED A NOISE IN STEERING RECENTLY, WENT TO DEALER AND WAS TOLD THAT THERE MUST BE DUST AROUND THE STEERING COLUMN. HAD BEEN ON VACATION AND NOT DRIVING CAR FOR A MONTH OR MORE, THEN 11-14-11 IT WAS SOMETHING VERY NOTICEABLE AND I DROVE DIRECTLY TO DEALERSHIP TO BE CHECKED. THEY CHARGED $96.00 TO DIAGNOSE THE PROBLEM AND REPLACED STEERING SHAFT #25937479 SHAFT (06524-C). MY TOTAL BILL WAS $312.86. IS THIS ANY PART OF MY WARRANTY COVERAGE????? *TR

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA LT. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR PASSENGER TIRE EXPLODED. THE CONTACT DROVE TO THE SIDE OF THE ROAD AND THE ROADSIDE ASSISTANCE REPLACED THE TIRE WITH A SPARE TIRE. THE VEHICLE WAS TAKEN TO A TIRE CENTER WHERE THEY INFORMED THE CONTACT THAT THE SEVERE TIRE WEAR WAS CONTRIBUTED TO MISALIGNMENT. THE TECHNICIAN REPLACED THE DEFECTIVE TIRE AND AN ALIGNMENT WAS PERFORMED. ON A SEPARATE OCCASION THE FAILURE RECURRED WITH THE IDENTICAL TIRE. THE DEFECTIVE TIRE WAS REPLACED WITH A NEW TIRE. A FOUR WHEEL ALIGNMENT WAS PERFORMED ON THE VEHICLE THREE DIFFERENT TIMES AND THE FAILURE CONTINUED TO OCCUR. THE REAR DRIVER, FRONT DRIVER AND PASSENGER SIDE TIRES HAD BEEN REPLACED AS A RESULT TO THE PREMATURE TIRE WEAR. THE MANUFACTURER WAS NOTIFIED OF THE CONSISTENT FAILURE. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED WHEN THE ROAD CONDITIONS WERE WET, THE VEHICLE WOULD SLIDE AND HE WAS UNABLE TO CONTROL THE VEHICLE. BOTH THE DEALER AND MANUFACTURER WERE NOTIFIED; HOWEVER, DID NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 62,000. THE FAILURE MILEAGE WAS 42,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT ALL FOUR TIRES WERE CONSISTENTLY WEARING FROM THE INSIDE AND WERE CONSTANTLY IN NEED OF REPLACEMENT AND AN ALIGNMENT. THE DEALER WAS CONTACTED WHO OFFERED NO ASSISTANCE FOR THE REPAIRS. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 71,209. UPDATED 08/15/11 *BF UPDATED 08/24/11. *JB

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO OCCASIONS TO BE REALIGNED. THE VEHICLE WAS ALSO TAKEN TO HAVE THE TIRES REPLACED ON ONE OCCASION DUE TO UNEVEN TREAD WEAR. THE VEHICLE WAS IN THE PROCESS OF BEING TAKEN BACK TO HAVE THE TIRES REPLACED FOR A SECOND TIME DUE TO UNEVEN TREAD WEAR. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 50,000.