NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
101 reportsClear category filter118,000 miles · Dec 15, 2015
EngineSteering
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING AT VARIOUS SPEEDS AND ACCELERATING, THE VEHICLE STALLED, THE STEERING WHEEL LOCKED UP, AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGN…
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TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING AT VARIOUS SPEEDS AND ACCELERATING, THE VEHICLE STALLED, THE STEERING WHEEL LOCKED UP, AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING; HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.
NHTSA ODI #10810263
16,160 miles · Aug 25, 2015
Steering
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE BACKING OUT OF A PARKING SPACE, THE POWER STEERING SEIZED. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING SHAFT LOOSENED OR FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,160.
NHTSA ODI #10759158
118,000 miles · May 28, 2015
SteeringCrash
I WAS TURNING LEFT ONTO A STREET AND AS I PROCEEDED TO TURN MY STEERING WHEEL LOCKED UP AND WHICH CAUSED ME TO CRASH AND HIT A CURVE WITH MY FRIEND IN THE FRONT SEAT AND MY SON IN THE BACK AND AS I HIT THE CURVE MY CAR SHUT OFF. *TR
NHTSA ODI #10721856
49,900 miles · May 4, 2015
Steering
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS NO FAILURE WITH THE ELECTRONIC POWER STEERING UNTIL THE CONTACT RECEIVED A MANUFACTURER RECALL FOR THE POWER STEERING. WHILE TRAVELING APPROXIMATELY 60 MPH, THE STEERING WHEEL VEERED TO THE LEFT WITHOUT WARNING. THE CONTACT HAD TO APPLY EXTREME FORCE…
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TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS NO FAILURE WITH THE ELECTRONIC POWER STEERING UNTIL THE CONTACT RECEIVED A MANUFACTURER RECALL FOR THE POWER STEERING. WHILE TRAVELING APPROXIMATELY 60 MPH, THE STEERING WHEEL VEERED TO THE LEFT WITHOUT WARNING. THE CONTACT HAD TO APPLY EXTREME FORCE TO THE VEHICLE TO GET THE STEERING WHEEL TO TURN. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER. A MECHANIC TEST DROVE THE VEHICLE AND INDICATED THAT THE FAILURE WAS RECURRING EVEN THOUGH THE DEALER REPLACED THE PART FOR THE RECALL. THE DEALER DID NOT INDICATE IF THE COMPONENT WAS DEFECTIVE. IT FAILED A SECOND TIME, WHICH INDICATED THAT THE POWER STEERING SENSOR LOST CONTROL TO THE BODY CONTROL MODULE CAUSING A FAILURE. THE DEALER INDICATED THAT AFTER REPLACING THE POWER STEERING ANGLE SENSOR MORE THAN TWICE, THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 49,900. UPDATED 02/05/16*LJ UPDATED 10/12/2017*CN
NHTSA ODI #10714348
31,000 miles · Apr 7, 2015
Steering
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING AT 30 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING AND THE CONTACT HEARD AN ABNORMAL NOISE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THE STEERING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MA…
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TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING AT 30 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING AND THE CONTACT HEARD AN ABNORMAL NOISE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THE STEERING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.
NHTSA ODI #10704236
85,000 miles · Mar 23, 2015
Steering
I WAS PULLING UP TO THE HOSPITAL TO PICKUP MY HUSBAND WHO HAD SURGERY. AND HAD NO STEERING. HAD IT TOWED IN AND THEY SAID THE RACK AND PINION NEEDED TO BE REPLACED. COST $800 THEN HAD TO TAKE IT BACK FOR MORE WORK. THE STEERING IS ACTING UP AGAIN. HAS THERE BEEN A RECALL ON THIS PROBLEM. ALL THE CARS WE HAVE OWNED AND HAVE NEVE…
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I WAS PULLING UP TO THE HOSPITAL TO PICKUP MY HUSBAND WHO HAD SURGERY. AND HAD NO STEERING. HAD IT TOWED IN AND THEY SAID THE RACK AND PINION NEEDED TO BE REPLACED. COST $800 THEN HAD TO TAKE IT BACK FOR MORE WORK. THE STEERING IS ACTING UP AGAIN. HAS THERE BEEN A RECALL ON THIS PROBLEM. ALL THE CARS WE HAVE OWNED AND HAVE NEVER HAD A PROBLEM WITH RACK AND PINION. *TR
NHTSA ODI #10701257
30,000 miles · Sep 23, 2014
Electrical SystemSteering
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE STEERING COLUMN. IN ADDITION, ALL OF THE WARNING INDICATORS ILLUMINATED AND FLICKERED. THE DEALER STATED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT R…
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TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE STEERING COLUMN. IN ADDITION, ALL OF THE WARNING INDICATORS ILLUMINATED AND FLICKERED. THE DEALER STATED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
NHTSA ODI #10638480
99,325 miles · Sep 3, 2014
Service BrakesSteering
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING FLUID WAS LEAKING. THE CONTACT MENTIONED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT IT WAS DIFFICULT TO STOP THE VEHICLE DUE TO FAULTY BACK BRAKES. …
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TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING FLUID WAS LEAKING. THE CONTACT MENTIONED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT IT WAS DIFFICULT TO STOP THE VEHICLE DUE TO FAULTY BACK BRAKES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 99,325.
NHTSA ODI #10630392
130,000 miles · Aug 21, 2014
Air BagsSteeringCrash
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 70 MPH OVER A BUMP IN THE ROAD, THE STEERING WHEEL SEIZED. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A STREET SIGN AND A GATE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS …
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TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 70 MPH OVER A BUMP IN THE ROAD, THE STEERING WHEEL SEIZED. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A STREET SIGN AND A GATE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
NHTSA ODI #10627029
50,000 miles · Aug 19, 2014
Power TrainSteering
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED WITHOUT WARNING. AN INDEPENDENT MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
NHTSA ODI #10626396
Official recalls
2Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Oct 31, 2006
ON CERTAIN VEHICLES, THE FUEL TANK IS MISSING THE ADHESIVE LAYER THAT BONDS THE BARRIER LAYER TO THE OUTER SHELL OF THE FUEL TANK.
Consequence & remedy
Consequence: WITH THIS CONDITION, FUEL AND/OR FUEL VAPORS COULD SEEP OUT BETWEEN THE LAYERS, INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL INSPECT THE SERIAL NUMBER ON THE FUEL TANK AND REPLACE THE FUEL TANK IF NECESSARY. THE RECALL BEGAN ON NOVEMBER 13, 2006. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CHEVROLET AT 1-800-630-2438, OR PONTIAC AT 1-800-620-7668.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗