2006 Chevrolet Hhr

TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). HOWEVER, THE DEALER FAILED TO REPLACE THE IGNITION SWITCH AS STATED ON THE RECALL NOTIFICATION. THE CONTACT MENTIONED THAT ONLY THE KEYS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND 14V171000 (ELECTRICAL SYSTEM), THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT THE INSTRUMENT PANEL SHORTED INTERMITTENTLY AND CAUSED ELECTRICAL FAILURES WITHIN THE VEHICLE. THE CONTACT MENTIONED THAT THE STEERING WHEEL WAS EXTREMELY TIGHT AND INTERMITTENTLY LOCKED WITHOUT WARNING. UPON USING THE CIGARETTE LIGHTER, SMOKE EMITTED INSIDE THE VEHICLE INDICATING THAT THERE WAS AN ELECTRICAL FIRE WITH THE WIRES. THE FIRE EXTINGUISHED WITHOUT HAVING TO CONTACT THE FIRE DEPARTMENT. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V171000 (ELECTRICAL SYSTEM) AND 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) BUT WAS UNABLE TO DETERMINE WHEN THE RECALL REPAIR WOULD BE PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

RECEIVED LETTER FROM CHEVROLET DATED 1-2015 STATING THAT "SOME 2006 HHR'S" MAY HAVE A DEFECT WHICH CAUSES POWER STEERING (PS) TO FAIL AT ANY TIME. CALLED LOCAL DEALER TO HAVE IT REPAIRED BUT MY CAR (VIN) IS NOT ON THE RECALL LIST. THE EXACT SEQUENCE OF PS FAILURE DESCRIBED IN LETTER HAS OCCURRED WITH MY CAR MULTIPLE TIMES BUT THEY, CHEVROLET DEALER, DOES NOT GUARANTEE THAT THIS WILL BE FIXED WITHOUT MY PAYING THE BILL AS IT (VIN) IS NOT ON THEIR LIST. MY CAR SHOULD BE ENTERED INTO THE RECALL LIST AS THIS IS A MANUFACTURERS MECHANICAL DEFECT AND NEEDS TO BE RECALLED AND REPAIRED AT GM'S COST. THIS IS THE 3RD LETTER (RECALL) ON THIS CAR; IGNITION CYLINDER, TRANSMISSION LOCK AND NOW POWER STEERING! *TR

JANUARY 14, 2013 THE VEHICLE WAS TAKEN TO OURISMAN CHEVROLET OF BOWIE FOR BLOWER NOT WORKING FOR HEAT OR DEFROST. I WAS TOLD THEIR WAS A SHORT IN THE BLOWER RESISTER. IT WAS REPLACED AND I PAID $225.34 THEN, ON SEPTEMBER 2, 2014 SAME PROBLEM OCCURRED. TOOK BACK TO SAME DEALERSHIP AND WAS TOLD SAME PROBLEM. HOWEVER, IT WAS AFTER 1 YEAR WARRANTY SO I HAD TO PAY $181.68 TO FIX. ON DECEMBER 10, 2014, HAD TO BRING CAR IN AGAIN FOR SAME PROBLEM. THIS TIME IT WAS COVERED UNDER WARRANTY. I WAS TOLD THERE WAS AN ADDITIONAL PART THAT WAS NEEDED TO BE FIXED AND IT WOULD COST $454.43. OURISMAN TOLD ME IF I DID NOT GET THIS PART THE BLOWER MOTOR WOULD EVENTUALLY GO AGAIN AND STOP WORKING. I DON'T UNDERSTAND HOW YOU CAN FIX A PART THREE TIMES AND NOT HAVE THE KNOWLEDGE TO REPLACE THE "MOTOR" THAT MAKES IT WORK. I ALSO ASKED IF THESE PARTS HAVE BEEN RECALLED. THEY SAID NO. ON THAT SAME DAY, I CALLED GM TO SEE IF THEY COULD ASSIST IN HAVING BOTH PARTS REPAIRED AT NO COST. THEY REFUSED. SO OURISMAN FIXED THE RESISTOR. ON FEBRUARY 3, 2015 (VERY COLD) THE SYSTEM WOULD ONLY WORK ON LOW SPEED. ON FEBRUARY 13, 2015 NO FAN FOR HEAT OR DEFROST. ON FEBRUARY 16, 2015 I CALLED GM TO EXPLAIN MY SITUATION. THEY STATED SINCE THE CAR IS A 2006 THERE IS NOTHING THEY CAN DO AND ITS UP TO THE DISCRETION OF DEALERSHIP. I HAVE NOT CONTACTED THE DEALERSHIP YET BECAUSE I DO NOT HAVE THE MONEY TO PAY AND MY HOPE IS NHTSA WILL ASSIST ME WITH THIS ONGOING PROBLEM AND PROVIDE INSIGHT ABOUT THE PARTS IN QUESTION. *TR

OIL COOLER THAT IS MOUNTED ON TOP OF ENGINE STARTED LEAKING. TOOK TO GM DEALER AND AFTER RESEARCH THEY FOUND THAT THE PART WAS ONLY MADE FOR 6 MONTHS AND WAS DISCONTINUED DUE TO THE ISSUE I WAS HAVING. THERE WAS A BY PASS PRODUCED FOR A SHORT PERIOD THAT ENDED UP BEING WORSE THAN THE ORIGINAL PART. AS A RESULT THERE IS NO WAY TO FIX MY CAR EXCEPT CHANGE OUT THE ENGINE WITH A NEWER MODEL. I CALLED GM TO ASK ABOUT IT AND AT THE DEALERS SUGGESTION TO ASK FOR HELP PAYING FOR THE $5,999 ENGINE. GM FLAT OUT REFUSED ANY RESPONSIBILITY FOR THE DEFECTIVE PART AND REFUSED ANY ASSISTANCE. HOW CAN AN AMERICAN CAR COMPANY KNOWINGLY MAKE A DEFECTIVE PART AND HAVE MILLIONS OF THEM ON THE ROAD AND NOT BE RESPONSIBLE FOR REPLACING THE PART OR MAKING A REPLACEMENT AVAILABLE? THIS ISSUE MAKES THE VEHICLE UN DRIVABLE AS THE AMOUNT OF OIL AND ANTI FREEZE THAT IS LEAKED NOT ONLY CONTAMINATES THE ENVIRONMENT IT ALSO EMPTIES THE OIL FROM THE ENGINE CAUSING FAILURE. *TR

ON THE DATE ABOVE I HAD MY POWER STEERING WARNING LIGHT COME ON AND STAYED ON FOR ABOUT 2 HOURS. THE NEXT DAY WHEN I STARTED THE CAR THE LIGHT WAS OUT. WELL THIS WEEK I RECEIVED A LETTER FROM GM STATING THAT IF THE LIGHT COMES ON OR IF YOU HAVE HAD AN ISSUE WITH THE LIGHT COMING ON TO TAKE IT TO YOUR DEALER.THESE ARE THE EXACT WORDS IN THE LETTER: IF THIS CONDITION OCCURS ON YOUR 2006 CHEVROLET HHR, THE CONDITION WILL BE REPAIRED FOR YOU AT NO CHARGE. TODAY TOOK MY CAR IN FOR A ROUTINE SERVICE AND ASK THE DEALER ABOUT THE LETTER AND HE SAID HE WOULD CHECK ON IT. A FEW MINUTES LATER HE TOLD ME THEY HAD A POWER STEERING MOTOR IN STOCK AND IT WOULD TAKE ABOUT 45 MINUTES TO INSTALL IF I HAD THE TIME AND I SAID I COULD WAIT. HE CAME TO THE WAITING ROOM AND SAID I WAS READY TO GO AND THE STEERING MOTOR WAS NOT THE PROBLEM CAUSING THE LIGHT, BUT THE STEERING CONTROL MODULE WHICH IS PART OF THE STEERING COLUMN ASSEMBLY AND NOT COVERED BY THE LETTER. WELL GUESS WHAT, THE STEERING COLUMN ASSEMBLY IS ONLY SOLD WITH A NEW STEERING MOTOR, SO IF I REPLACED THE COLUMN GM GETS $578.59 FOR THE PART PLUS LABOR COST TO INSTALL AND THEY PAY FOR NOTHING TO CURE THE ISSUE. I WAS A MECHANIC ON ROAD TRUCKS AND HEAVY EQUIPMENT FOR SEVERAL YEARS AND KNOW IF YOU HAVE AN ELECTRIC MOTOR IT HAS TO GET IT'S COMMANDS ON HOW TO REACT FROM SOME TYPE OF CONTROL SOURCE ( STEERING CONTROL MODULE) WOULD BE MY GUESS WOULDN'T YOU THINK. NO WHERE IN MY LETTER DOES IT STATE STEERING MOTOR ONLY IS COVERED TO SOLVE THE ISSUE AND NO WHERE ON THE REIMBURSEMENT REQUEST FORM DOES IT SAY THEY WILL ONLY REIMBURSE FOR THE MOTOR. I HAD AN ONLINE CHAT WITH A GM CUSTOMER SERVICE AND WAS TOLD ONLY THE MOTOR ACCORDING TO HER WRITTEN INFORMATION. WHEN I REQUESTED A COPY OF WHAT IS COVERED, I WAS TOLD TO ASK THE DEALER FOR A COPY. *TR