2006 Chevrolet Hhr

COULD NOT REMOVE KEY FROM IGNITION WITH GEAR SELECTOR IN PARK. THIS CONDITION WAS REMEDIED BY PUSHING THE GEAR SELECTOR HARD INTO PARK FOR A WHILE. THEN TOTAL FAILURE CAME WHEN NO AMOUNT OF PUSHING THE GEAR SELECTOR HARD INTO PARK WOULD ALLOW THE KEY TO BE REMOVED. I REMOVED THE GEAR SHIFT COVER AND REACHED IN AND FOUND A MICRO SWITCH THAT WHEN TRIPPED ALLOWED ME TO REMOVE KEY. I CALLED LOCAL DEALER AND CHEVROLET FACTORY TOLL FREE LINE AND THEY DID NOT SAY THIS WAS A KNOWN DEFECT. I PURCHASED REPLACEMENT PART # 25864102. I PERSONALLY INSTALLED THIS AND IT FIXED THE PROBLEM. THERE IS A STEEL PIN IN THE GEAR SELECTOR PLASTIC SHIFT ROD. THE PLASTIC IS WEEK AND ALLOWED THE PIN TO DRIFT APPROX 1/2" TO LEFT WHICH WOULD NOT ALLOW THE KEY REMOVAL MICRO SWITCH TO BE TRIPPED AS IT SHOULD BE TO ALLOW THE KEY TO BE REMOVED FROM THE IGNITION LOCK CYLINDER. I CALLED CHEVROLET BACK (TEL # 1-866-790-5600) AND THEY SET UP CASE # 71-781779261. THEY TOLD ME TO TAKE DEFECTIVE PART TO THE DEALER AND THEY WOULD CONTACT THE DEALER TO ANALYZE THE PART FOR REASON OF FAILURE. I TOOK THE PART TO THE DEALER SERVICE MANAGER12/4/09. I CALLED CHEVROLET SEVERAL WEEKS LATER AND THEY SAID THE DEALER THREW THE PART AWAY SINCE CHEVROLET DID NOT CONTACT THEM PROMPTLY. I HAD ASK FOR CHEVROLET TO REFUND THE COST OF THE PART ONLY (NO LABOR) BUT CHEVROLET SAYS THEY CAN'T HELP SINCE THE PART IS NOW GONE. I LATER SEARCHED ON THE INTERNET HTTP://WWW.MYCARSTATS.COM/ AND FOUND MANY CASES LIKE MINE (APPARENTLY CHEVY COBALT SHARES GEAR SHIFT MECHANISM BASIC INTERNAL DESIGN STYLE). I CALLED CHEVROLET BACK, THEY STILL DENY THIS IS A RECURRING PROBLEM. THIS IS A SAFETY PROBLEM BECAUSE YOU HAVE TO LEAVE YOUR CAR WITH THE KEY IN IT WHEN THE FAILURE OCCURS. APPARENTLY THIS MAY ALSO DRAIN THE BATTERY BECAUSE ALL CIRCUITS ARE NOT SHUTOFF WHEN YOU CANNOT ROTATE THE KEY FAR ENOUGH TO REMOVE THE KEY. I FEAR THAT MY REPLACEMENT PART MAY NOT LAST EITHER. THE CAR WAS ~ 48 MO OLD AND ~ 47,000 MILES WHEN TOTAL FAILURE OCCURRED. *TR

2006 NEW VEHICLE PURCHASE SERVICED 8 TIMES FOR MULTIPLE FAILURES RELATED TO EITHER ELECTRICAL/BRAKING/ABS/ WHEELS/EMISSIONS/ TRACTION CONTROL/COMPUTER/POWER STEERING AND OR COMPUTER ISSUES/ALL REPAIRED/AND RESOLVED AT GM DEALER/VEHICLE CAN NOT BE DRIVEN SAFELY WHEN ISSUE OCCURS THE FAILED SYSTEM IN QUESTION OVERRIDES DRIVER LAST INCIDENT FAILURE OCCURRED IN HEAVY TRAFFIC RESULTING IN REMOVAL FROM SERVICE WHICH TOOK 3 WEEKS TO REPAIR/HAD THE CONDITIONS BEEN DIFFERENT THIS MAY HAVE RESULTED IN A CRASH. *TR

I PULLED MY CAR INTO THE DRIVEWAY AT HOME AND SHIFTED INTO PARK AND WHEN I ATTEMPTED TO REMOVE THE KEY IT WOULD NOT TURN ALL THE WAY TO THE REMOVAL POSITION. SO I MOVED THE SHIFT LEVER AGAIN AND NOTED THAT THE SHIFT BUTTON DIDN'T POP OUT WHEN I PUT IT INTO PARK. I KNEW THEN THAT THE KEY WOULD NOT COME OUT UNTIL THE VEHICLE WAS PUT INTO PARK WHICH THE SHIFT LEVER WAS NOT ALLOWING. I TOOK THE VEHICLE STRAIGHT TO MY GM DEALER SERVICE MANAGER WHO STATED THAT I WAS THE SIXTH OR SEVENTH CUSTOMER WHO HAD HAD THIS PROBLEM IN THE LAST 12 MONTHS. THE MANAGER CALLED ME BACK AND TOLD ME THAT MY CAR WAS OUT OF WARRANTY AND THE COST WOULD BE $215.04. I WAS CONCERNED THAT THIS WAS NOT A RECALL ITEM SINCE HE HAD DONE SO MANY IN A TOWN OF 4500 PEOPLE AND THAT IN MY OPINION IT WOULD PUT SOMEONE IN AN EMERGENCY SITUATION AT RISK OF HAVING THEIR CAR STOLEN IF THE COULDN'T TAKE THEIR KEYS OUT IN A LARGE CITY. I CONTACTED CUSTOMER SERVICE AT GM BUT WAS TOLD THAT THEY COULDN'T DO ANYTHING FOR ME, EVEN THOUGHT A SERVICE BULLETIN ON HOW TO DO THE REPAIR HAD BEEN SENT TO ALL GM SERVICE DEPARTMENTS. TO ME, THAT SOUNDS LIKE A RECALL SHOULD HAVE BEEN ISSUED. YES, I PAID TO HAVE THE PART REPLACED, BUT I STILL THANK IT IS THE MANUFACTURES FAULT AND NOT MINE. THE RECALL WOULD HAVE BEEN MADE BEFORE MY WARRANTY EXPIRED. ALSO THE SERVICE MANAGER REPORTED THAT THE CHEVROLET COBALT ALSO HAS THIS PROBLEM. *TR

TL*THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT FROM FIRST TO SECOND GEAR OR FROM THIRD TO FOURTH GEAR. THE VEHICLE APPEARED TO REMAIN IN SECOND GEAR NO MATTER HOW FAST THE VEHICLE WAS TRAVELING. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE HUB ASSEMBLY NEEDED TO BE REPAIRED. THE ASSEMBLY WAS REPAIRED. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER AND WAS ISSUED A CASE NUMBER. THE CURRENT MILEAGE WAS 59,196 AND FAILURE MILEAGE WAS APPROXIMATELY 59,000.

TL*THE CONTACT OWNS A 2006 CHEVROLET HHR. WHILE DRIVING 45 MPH, THE TOP SECTION OF THE KNOB ON THE GEAR SHIFTER SUDDENLY DETACHED. THE CONTACT CONTINUED TO DRIVE THE VEHICLE BY GRABBING THE MIDDLE PART OF THE SHIFTER. HE NOTICED THAT THE KNOB WAS INJECTION MOLDER PLASTIC, WHICH WAS SHIELDED OFF. THE VEHICLE HAS NOT BEEN INSPECTED, BUT THE CONTACT BELIEVED A RECALL SHOULD BE ISSUED FOR THIS DEFECT. THE CURRENT AND FAILURE MILEAGES WERE 52,900. UPDATED 8/10/09 *CN THE CONSUMER STATED THE INCIDENT HAPPENED WHEN HE SHIFTED FROM 3RD TO 4TH GEAR WHILE ACCELERATING. UPDATED 08/13/09.*JB

PUT VEHICLE IN PARK, KEY WOULD NOT COME OUT OF IGNITION AFTER TURNING VEHICLE OFF. STILL WOULD RE-START SO FOUND A DEALER AND DROPPED OFF VEHICLE. PER DEALER SHEET AT PICK-UP - 19373 SHIFTER ROD FELL OFF VERIFIED IGNITION KEY DOESN'T COME OUT OF IGNITION CYLINDER. NOTICED SHIFTER BUTTON STUCK IN/DEPRESSED. REMOVE POWER WINDOW SWITCH PANEL, SHIFTER COVER PANEL. DISCONNECT SHIFTER CABLE, REMOVE SHIFTER, FOUND SHIFTER ROD FELL OFF. SHIFTER B/O. ****** R&R SHIFTER, INSTALL SHIFTER CABLE, SHIFTER COVER PANEL, POWER WINDOW SWITCH PANEL, ROAD TEST VEHICLE, CHECK SHIFTER OPERATION, SHIFTER WORKING NORMALLY. TURN VEHICLE OFF, EASILY ABLE TO REMOVE KEY OUT OF IGNITION. *TR

TL*THE CONTACT OWNS A 2006 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 75 MPH ON NORMAL ROAD CONDITIONS, THE TRACTION CONTROL SWITCH ACTIVATED. SUDDENLY, THE TRACTION CONTROL DISENGAGED WITHOUT ASSISTANCE. THERE WAS NO RESPONSE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE BEGAN TO IDLE EXCESSIVELY AND SURGED UNEXPECTEDLY. IMMEDIATELY, THE VEHICLE WAS DRIVEN TO AN AUTHORIZED DEALER FOR INSPECTION, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON THREE SEPARATE OCCASIONS FOR IDENTICAL FAILURES. THE REPAIRS CONSISTED OF INSTALLING A DATA RECORDER AND REPLACING THE BCM. IN ADDITION, THE STEERING COLUMN AND GEAR SHIFTER WERE REPLACED. THE VEHICLE WAS NOT BEING DRIVEN DUE TO THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 13,456 AND CURRENT MILEAGE WAS 15,500.