Vehicle broke down with a crank no start condition. Verified no fuel pressure. Diagnostics revealed no continuity between tank fuel pump positive lead at fuel pump relay, and ground. Removed fuel tank, disconnected fuel pump wiring harness, and found burned pin at positive terminal of fuel pump and mating harness connector. Harn…
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Vehicle broke down with a crank no start condition. Verified no fuel pressure. Diagnostics revealed no continuity between tank fuel pump positive lead at fuel pump relay, and ground. Removed fuel tank, disconnected fuel pump wiring harness, and found burned pin at positive terminal of fuel pump and mating harness connector. Harness displayed significant distortion and charring consistent with a poor connection.
NHTSA ODI #11756037
115,000 miles · May 4, 2018
Fuel/propulsion SystemPower TrainService Brakes
TL* THE CONTACT OWNS A 2011 CHEVROLET EXPRESS. WHILE DRIVING AND SLOWING DOWN, THE VEHICLE AGGRESSIVELY DOWNSHIFTED, THE BRAKE PEDAL INDEPENDENTLY DEPRESSED, AND THE VEHICLE LUNGED FORWARD. THE CONTACT WAS CONCERNED ABOUT THE HARD UPSHIFTS AND DOWNSHIFTS OF THE TRANSMISSION. WHEN THE ENGINE WAS TURNED OFF AND RESTARTED AFTER APP…
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TL* THE CONTACT OWNS A 2011 CHEVROLET EXPRESS. WHILE DRIVING AND SLOWING DOWN, THE VEHICLE AGGRESSIVELY DOWNSHIFTED, THE BRAKE PEDAL INDEPENDENTLY DEPRESSED, AND THE VEHICLE LUNGED FORWARD. THE CONTACT WAS CONCERNED ABOUT THE HARD UPSHIFTS AND DOWNSHIFTS OF THE TRANSMISSION. WHEN THE ENGINE WAS TURNED OFF AND RESTARTED AFTER APPROXIMATELY 15 MINUTES, THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO VERA MOTORS (300 S UNIVERSITY DR., PEMBROKE PINES, FL 33025, (954) 362-9458) WHERE IT WAS DIAGNOSED THAT THE FUEL CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence & remedy
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
General Motors LLC (GM) is recalling certain model year 2011-2014 Chevrolet Express compressed natural gas (CNG)vehicles manufactured September 10, 2010, to April 28, 2014, and GMC Savana CNG vehicles manufactured May 23, 2011, to April 21, 2014. The affected vehicles may leak natural gas from the CNG high pressure regulator.
Consequence & remedy
Consequence: A natural gas leak in the presence of an ignition source increases the risk of a fire or explosion.
Remedy: GM will notify owners, and dealers will replace the high pressure regulator, free of charge. The recall began February 13, 2013. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 14321.
General Motors LLC (GM) is recalling certain model year 2009-2014 Chevrolet Express and GMC Savana vans manufactured January 27, 2009, through March 7, 2014 with a gross vehicle weight rating of 10,000 pounds and less and equipped with front passenger air bags. In the affected vehicles, during a frontal impact below the air bag deployment threshold, if an unbelted front passenger's head hits the instrument panel above where the passenger air bag is located, the panel may not sufficiently absorb the impact. As such, these vehicles fail to meet the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection in Interior Impact."
Consequence & remedy
Consequence: In the event of a crash below the air bag deployment threshold, an unbelted front passenger seat occupant has an increased risk of injury.
Remedy: GM will notify owners, and dealers will modify the passenger instrument panel free of charge. Notices to the owners of the heavy duty vans were mailed on April 28, 2014. The recall began on May 19, 2014. Chevrolet owners may call 1-800-630-2438. GMC owners may call 1-866-996-9463. GM's number for this recall is 14082.
General Motors LLC (GM) and IMPCO Automotive Division of IMPCO Technologies, Inc. (IMPCO) are recalling certain model year 2011-2013 Chevrolet Express and GMC Savana Cargo vans that have a compressed natural gas (CNG) fuel system installed as original equipment by IMPCO. The fuel systems, manufactured February 14, 2011, through February 20, 2013, have a fuel shut-off solenoid connector to the CNG tank that may corrode and form a short.
Consequence & remedy
Consequence: A short at the connector may cause overheating, resulting in an increased risk of fire.
Remedy: GM will notify owners and GM dealers/fleets will perform the remedy which will include replacing the solenoid assemblies and fuel pump fuses and adjusting the wiring routing. The recall began on August 5, 2013. GM's number for this recall is 13139. Impco's number for this recall is FA13GM001. Owner's may contact GM Fleet Action Center at 1-800-353-3867.
General Motors is recalling certain model year 2011 Chevrolet Express vehicles converted by Impco Automotive to run compressed natural gas (CNG), manufactured between November 23, 2010 and December 23, 2010 and equipped with a four tank configuration using a pressure relief device (PRD) and pressure relief vent pipe assembly. In the affected vehicles, the pressure relief vent pipe assembly may have been built incorrectly.
Consequence & remedy
Consequence: If a pressure relief device activates with an improperly assembled vent pipe, compressed natural gas may be vented into the passenger compartment. If an ignition source is present, an explosion or fire may result.
Remedy: Impco Automotive, in cooperation with General Motors will inspect and make any necessary repairs on the pressure relief device and vent pipe assembly. The safety recall began on March 28, 2013. Owners may contact General Motors at 1-800-521-7300.
Additional source detail variants (2)
Fuel System, Other:delivery:hoses, Lines/piping, And Fittings
General Motors is recalling certain model year 2011 Chevrolet Express vehicles converted by Impco Automotive to run compressed natural gas (CNG), manufactured between November 23, 2010 and December 23, 2010 and equipped with a four tank configuration using a pressure relief device (PRD) and pressure relief vent pipe assembly. In the affected vehicles, the pressure relief vent pipe assembly may have been built incorrectly.
Consequence: If a pressure relief device activates with an improperly assembled vent pipe, compressed natural gas may be vented into the passenger compartment. If an ignition source is present, an explosion or fire may result.
Remedy: Impco Automotive, in cooperation with General Motors will inspect and make any necessary repairs on the pressure relief device and vent pipe assembly. The safety recall began on March 28, 2013. Owners may contact General Motors at 1-800-521-7300.
General Motors is recalling certain model year 2011 Chevrolet Express vehicles converted by Impco Automotive to run compressed natural gas (CNG), manufactured between November 23, 2010 and December 23, 2010 and equipped with a four tank configuration using a pressure relief device (PRD) and pressure relief vent pipe assembly. In the affected vehicles, the pressure relief vent pipe assembly may have been built incorrectly.
Consequence: If a pressure relief device activates with an improperly assembled vent pipe, compressed natural gas may be vented into the passenger compartment. If an ignition source is present, an explosion or fire may result.
Remedy: Impco Automotive, in cooperation with General Motors will inspect and make any necessary repairs on the pressure relief device and vent pipe assembly. The safety recall began on March 28, 2013. Owners may contact General Motors at 1-800-521-7300.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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