2025 Chevrolet Equinox

When driving in sunny conditions, there is an intense glare reflecting from the interior trim- specifically the "chrome" trim on the middle console. The reflection is so bright that it becomes blinding at times, making it difficult to see the road clearly and creating a serious safety hazard. This issue occurs consistently whenever sunlight enters the cabin and reflects off the trim's surface. It is extremely distracting and has the potential to cause temporary vision impairment when driving.

Telematics module failure. Causes GPS to provide erroneous navigation prior to complete failure. Started as 1/2 mile, then grew to over 30 mile deviation from actual location. The module also takes out several safety and monitoring systems monitored by OnStar. All in-car communications are lost, which means driver has to revert to using a cell phone directly for basic functions proved through infotainment system.

The contact owns a 2025 Chevrolet Equinox. While the contact's wife was driving at an undisclosed speed, there was an abnormally loud sound coming from the vehicle, and the front sunroof panel fractured. The contact's wife had described the loud sound as like a loud gunshot. The contact stated that the sunroof glass had fractured without impact to the sunroof. The vehicle was taken to the dealer, where the contact was informed that the sunroof needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 13,500.

OnStar telematics unit stopped working with no notification in the infotainment system. The LED light remained GREEN in color advising me that the OnStar system was working. Hundreds of people reporting the same issue across multiple GM vehicles. My vehicle has been at the dealership for almost two weeks and there is no ETA on when the replacement part will be received from GM. This is a known problem component that should have initiated a safety recall. Due to the non operation of the OnStar system, we no longer have access to the emergency notification if involved a traffic collision. We also no longer have access to the stolen vehicle tracking system. NHTSA needs to investigate this issue, especially since GM is taking their time with getting replacement parts to dealerships.

The contact owns a 2025 Chevrolet Equinox. The contact stated that while driving approximately 65 MPH, the vehicle stalled unexpectedly. There was no warning light illuminated. The contact stated that the accelerator pedal was depressed and traveled to the floorboard. The vehicle was able to be restarted. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 6,500.

My windshield has had distortion since I bought it (11/27/2024) and I finally took it to the dealership to get it replaced (09/30/2025). After replacing it they notify me that the new windshield also came with distortion and that unfortunately there is nothing they can do until GM (General Motors) puts something out about it. They said they compared it to the other vehicles and they're all like that but it's not as "bad" as it use to be. The fact that there is no fix and I just have to deal with a brand-new car that causes headaches from how much I have to focus my eyes to be able to see is ridiculous. I don't understand how they're just ok with letting all their customers drive with glares in their windshields and all they can say is "well there's nothing we can do" it's completely unsafe.