2022 Chevrolet Equinox

The contact owns a 2022 Chevrolet Equinox. The contact stated that while driving approximately 40 MPH and making a sharp right turn, the vehicle lost automotive power and stalled in the middle of the road. The vehicle failed to restart, and a tow truck was called to the scene. The vehicle was later towed to the local dealer, and the vehicle was diagnosed and determined that the fuel pump pressure control module and coolant hoses had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted. The failure mileage was 12,300.

While driving, the car began stalling, and the info window said to shift to "neutral" and restart the vehicle. Attempted this, and the car just stopped in the middle of the street, unable to move it to the side. The info window started saying "no fuel" and I was unable to restart the car to move it off the street. Had to call my local mechanic since there is no Chevy dealership in my area. The car was towed to the shop, and diagnosed with the "Fuel pump power control module" failure. The part was replaced, and the mechanic was still unable to get the car to register fuel in the gas tank. They took it to the closest dealership, and the dealership also was unable to clear the codes and sync it. At this point, the mechanic put the old part back on, and the car still wouldn't start. The mechanic ordered yet another fuel pump power control module, and this time the car would sync and register the gas in the car. As of today, the car is running. (Unable to upload a copy of the bill at this time due to tech issues with your website. I can provide this when your website is working again)

I was driving in town at normal speed getting on entrance ramp to XXX in [XXX]. As I made my turn the car engine stopped working. I pulled over to the side of the ramp. The car would not start. I called a tow truck and had it taken to my mechanic. He diagnosed it as a failed fuel pump module. He also said that this car had been recalled in 2023 and the fuel pump module replaced. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving, vehicle lunged forward and engine shut off. Dashboard stated to put in neutral and restart. Pushed automatic start and it clicked for approximately 20 seconds before engine started. Put vehicle in drive and pressed on gas and engine shut off. Put vehicle in park and tried to start again with clicking lasting 20-30 seconds before stopping. Had to have vehicle towed to Chevy Dealership for diagnostic and repair. The fuel pump control module had to be replaced. This was a recall for 2021-2022 Equinox. The VIN did not pull up for this recall and I am asking for reimbursement.

The contact owns a 2022 Chevrolet Equinox. The contact stated that after the dealer performed a transmission flush, the check engine warning light intermittently illuminated while driving. Additionally, the steering wheel jerked abnormally, and the radio went blank while driving. The vehicle was taken back to the dealer, who was unable to duplicate the failure. The vehicle was then taken to an independent mechanic, and the engine filter was replaced and another unknown part was also replaced, but the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Vehicle stalled losing power at highway speeds a total 7 times. Engine light finally came on stating that it is a P025A fuel pump modulator issue. This is a know issue with the year and model I have, yet my VIN was not covered under the recall. Car is a 2022 Chevy Equinox with 26.2k miles. Has been confirmed with dealer. Power loss at such speeds put my family in dangerous situations each time. Scottsdale dealers would not make it a priority so I had to get it back to Yuma. Dealer is making me responsible for bill due to being out of my bumper to bumper regardless of the low mileage. Urged against goodwill warranty exception and given no loaner vehicle. Had the vehicle towed to local dealership.

The contact owns a 2022 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle stalled and came to a complete stop. The contact was unable to restart the vehicle. There were no warning lights illuminated. The vehicle was towed to a dealer where it was diagnosed with an inoperable fuel pump control module. The vehicle was repaired out of pocket. The manufacturer was notified of the failure. The failure mileage was 57,272.