2025 Chevrolet Equinox

when I started my car there was a very loud vibratory sound that caused my car to shake.When I accelarted the noise quite down but it was still there. When I stopped in traffic the sound reappeared. This occured for 2 hours ths length of my commute. When I made it to my destination. I lifted the hood. Idk what i was looking for. this morning the trembling is now light but the noise was not.

Our 2025 Equinox EV was leased new in March of 2025. Unknowingly, it had a water intrusion in the front passenger floor due to a manufacturing defect that GM is aware of. This is related to TSB 25-NA-149. The water intrusion was covered up and went unnoticed for some time due to the factory GM All-Weather floor liners. Once discovered due to the musky smell in the vehicle, black mold was found after pulling up the floor liner. The vehicle was inspected by a Chevrolet dealer, who confirmed it was due to a poor body weld that has now been resealed. Replacement carpet is on backorder due to many experiencing this defect. Our safety and the safety of others is put at risk since GM is not recalling the vehicle for this defect. We have been unknowingly driving around breathing in black mold. As someone who is immunocompromised with an autoimmune disease, this is especially troubling to discover. My autoimmune disease was sucessfully managed with medication since 2017, however, shortly after leasing the vehicle in March I began to experience flare ups. I have been unable to determine why, but this discovery makes me believe it was due to the mold in the vehicle. From discussing with my doctor, mold exposure is a potential trigger of my condition.

This car is equipped with a telematics module that feeds information to navigation system, Blue Cruise hands-off driving, and provides speed limit information in a heads-up display based on map data. The same module also controls connectivity to On-Star, a safety monitoring service. There appears to be a bug in the software whereby the module doesn't appropriately initialized properly. This has several effects. The OnStar system ceases to function (and the attendant feature of calling emergency services in a collision). The bug also causes false GPS coordinate data to be fed to the car; since the reporting of the speed limit and other alerts are based on this data, along with the Blue Cruise hands-off driving, the driver is presented with false information about the speed limit on the current road (instead using data about the road at the false GPS coordinates). If using guidance, the guidance presents the driver with false and confusing directions (which change frequently as the system believes the driver is in a different place). This bug has happened about 6 times in the past 6 months. There's no mechanism to reset the unit other than disconnecting the battery or fuse. The attached file shows a typical event. The guidance clearly shows the car in the middle of the Charles River in Boston, and the navigation system is instructing the driver to get on Memorial Drive. The HUD (not shown) indicates that the current speed limit is 20 MPH. This picture was taken while on Interstate 93 in Medford MA (speed limit 65 MPH).

Returning home on I-40 on Sunday, the engine just quit working. Fortunately it WAS Sunday and the traffic was light. Had there been more traffic, someone probably would have hit me from the rear. We managed to get it almost all of the way off the road before it stopped. According to the dealership that worked on it, it was the fuel supply service module, $46.09 part. The service technician said they had been having a lot of problems like this and knew what to do. All of the code were lost because to tow truck driving had to take the leads off of the battery. That was the only way he could get the car out of park in order to tow the vehicle.

When using the factory-installed wireless charging pad, my phone becomes extremely hot within minutes of charging. The heat builds quickly, to the point that the phone must be removed immediately to prevent potential damages or safety risks. This has happened consistently, and I have not removed the phone case because I should not have to- the charging pad is designed and advertised to work safely under normal use conditions, which includes phones in standard protective cases. Regardless, the level of heat generated is excessive and concerning. This issue raises serious safety and design concerns, including the potential for battery damage, device malfunction, or even fire risk.

Telematics module failure. Causes GPS to provide erroneous navigation prior to complete failure. Started as 1/2 mile, then grew to over 30 mile deviation from actual location. The module also takes out several safety and monitoring systems monitored by OnStar. All in-car communications are lost, which means driver has to revert to using a cell phone directly for basic functions proved through infotainment system.