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2023 Chevrolet Equinox

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2023 Chevrolet Equinox do not stand out strongly from the model-year median of 382.5.

About this comparison →

How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 10 of 95 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Fuel/propulsion System. Review the 44 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports0 fire reports3 injury reports

What owners actually said

95 reports
Mileage unknown · Oct 27, 2024
EngineForward Collision AvoidanceFuel/propulsion System

No

NHTSA ODI #11622178

Mileage unknown · Oct 25, 2024
Fuel/propulsion System

The car while driving suddenly died. The error code is related to the fuel pump, which I now understand had a recall for the 2 previous years. The dealership does not know when a replacement part might be available.

NHTSA ODI #11621857

Mileage unknown · Oct 22, 2024
Fuel/propulsion System

On 9/23/24 I was turning into a gas station going up a bit but of an incline and my car died, reduced engine power light came on as well as check engine light. Tried restart car and it would not start. Let vehicle sit for some time and it started and ran fine, the next day I took off it into the dealership and was told diagnosti…

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On 9/23/24 I was turning into a gas station going up a bit but of an incline and my car died, reduced engine power light came on as well as check engine light. Tried restart car and it would not start. Let vehicle sit for some time and it started and ran fine, the next day I took off it into the dealership and was told diagnostic indicates my fuel pump needs replaced, I replaced my fuel pump and the car ran fine until October 5, 2024 was driving down the highway at about 65mph when my vehicle lost power, I was able to pull off the road by coasting. Tried to start vehicle no power, engine power reduced light back on as well as check engine light. I was left stuck on the road waiting on a tow truck to take my vehicle back to the dealership that worked on it previously after contacting Chevy it was determined my fuel system failed and the part needed us on back order.

NHTSA ODI #11621418

Mileage unknown · Aug 27, 2024
Fuel/propulsion System

Car lost power on highway. Driving 65 MPH upon exiting ramp, got a check engine light and immediately a message saying reduced engine power. Car went to a speed of about 45 MPH IMMEDIATELY. Thankfully I was able to exit the highway having been ON THE RAMP. I was still able to drive the car on reduced power, had to turn on the …

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Car lost power on highway. Driving 65 MPH upon exiting ramp, got a check engine light and immediately a message saying reduced engine power. Car went to a speed of about 45 MPH IMMEDIATELY. Thankfully I was able to exit the highway having been ON THE RAMP. I was still able to drive the car on reduced power, had to turn on the hazard and the car was unable to go over 20 MPH. Took it to firestone and was notified that there was a fuel pump issue. Car only had 29000 miles. I know several people this happened to. An absolute joke, these should be recalled.

NHTSA ODI #11611292

Mileage unknown · May 24, 2024
Fuel/propulsion System

February-March 2024 the car would stall when trying to accelerate. April 2024 while driving to the store, the vehicle reduced speed and went into power save mode, and the check engine light appeared. I took it to the dealer on a Monday morning and from their diagnosis they reported nothing was wrong. They stated I pretty much h…

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February-March 2024 the car would stall when trying to accelerate. April 2024 while driving to the store, the vehicle reduced speed and went into power save mode, and the check engine light appeared. I took it to the dealer on a Monday morning and from their diagnosis they reported nothing was wrong. They stated I pretty much had to wait until the car went out before they can figure out what's wrong. May 2024 while reversing and then putting the vehicle in drive, the car begin to lose power and a message appeared saying switch to neutral. After parking and turning the car off, then turning it back on, it hardly wanted to turn on and the message appeared again to put the car in neutral.

NHTSA ODI #11590676

Mileage unknown · May 7, 2024
Fuel/propulsion System

Fuel pump quit on 12/24/23. Dealer had vehicle four months while GM designed new pump. Notified vehicle was ready but later same day was notified the catalytic converter was bad - one ordered. Another week. Picked up vehicle mid April 24 and drove about three miles and warning light came on. Returned to dealer, mechanic made ad…

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Fuel pump quit on 12/24/23. Dealer had vehicle four months while GM designed new pump. Notified vehicle was ready but later same day was notified the catalytic converter was bad - one ordered. Another week. Picked up vehicle mid April 24 and drove about three miles and warning light came on. Returned to dealer, mechanic made adjustments and said all fixed. Been dealing w/GM for buy back or higher trade in. Battle all the way. Bought as tow vehicle with RV. About to leave on 2 to 3,000 mile trip. Do not trust Equinox and want to return/trade for another Equinox or Blazer. Have also looked at Ford products. BTW I was in the inside lane of a busy four lane highway when this happened and speed reduced to about 5 miles per hour. People love their horns when you try to get in outside lane in heavy traffic.

NHTSA ODI #11587376

Mileage unknown · Mar 13, 2024
Electrical System

My car is having serious problems regarding its touch screen. 3 times a week the screen stops working and the car audio makes an unbearable noise. It doesn't allow me to use the GPS, it doesn't allow me to take calls and it presents problems in terms of technology.

NHTSA ODI #11577165

Mileage unknown · Mar 7, 2024
Fuel/propulsion System

This vehicle stalled on a road blocking entrance to a People’s Gas Facility. It was towed to Webb Chevy and determined that the high pressure fuel pump failed and needs replacement. The part is unavailable

NHTSA ODI #11575968

Mileage unknown · Mar 7, 2024
Fuel/propulsion System

This vehicle stalled on [XXX] without any prior warning while driving in Chicago. It was towed to Webb Chevy in Oak Lawn and it was determined that the high pressure fuel Pump failed. The part is and continues to be unavailable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11575965

Mileage unknown · Mar 7, 2024
Fuel/propulsion System

This vehicle stalled on an Expressway without any prior warning. It was taken to Webb Chevrolet in Oak Lawn Ill. That was [XXX]. It was determined that it needed a High pressure fuel pump. The part was and continues to be unavailable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)…

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This vehicle stalled on an Expressway without any prior warning. It was taken to Webb Chevrolet in Oak Lawn Ill. That was [XXX]. It was determined that it needed a High pressure fuel pump. The part was and continues to be unavailable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11575960

Official recalls

3

23V339000 · Child Seat:vehicle Latch Anchor

May 11, 2023

General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

Consequence & remedy

Consequence: The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.

Remedy: Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.

22V929000 · Air Bags:sensor:occupant Classification:front Passenger

Dec 15, 2022

General Motors, LLC (GM) is recalling certain 2023 Chevrolet Equinox and GMC Terrain vehicles equipped with ventilated front passenger seats. The Occupant Classification System may not properly disable the front passenger air bag when there is a small child or child restraint detected in the seat.

Consequence & remedy

Consequence: In the event of a crash, a front passenger air bag that deploys with a child or infant in the front passenger seat can increase their risk of injury.

Remedy: Dealers will replace the passenger presence system, free of charge. Owner notification letters were mailed January 24, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222388911.

22V724000 · Seats

Sep 29, 2022

General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Equinox and 2022 GMC Terrain vehicles. The driver's seat may have a stripped or loose bolt at the seat frame height-adjust pivot.

Consequence & remedy

Consequence: A seat with a missing or loose bolt may not properly restrain the occupant in a crash, increasing the risk of injury.

Remedy: Dealers will inspect the driver's seat and replace the seat cushion frame, if necessary, free of charge. Owner notification letters were mailed on November 4, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222377890.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

Go deeper into Chevrolet Equinox problems