NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
170 reportsMileage unknown · Mar 20, 2025
Air BagsPower TrainWheelsCrashInjury
I was put in a rental by enterprise from a rear-end. I was involved while my car was in the shop fixing the trunk. This rental had broken window glass under the passenger seat, and the car started sounding weird when turning and driving. On a morning, that same week dropping off my ex now at her job that same week, on my way bac…
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I was put in a rental by enterprise from a rear-end. I was involved while my car was in the shop fixing the trunk. This rental had broken window glass under the passenger seat, and the car started sounding weird when turning and driving. On a morning, that same week dropping off my ex now at her job that same week, on my way back the suv started making the sounds more profound or louder (metal grinding on metal) and immediately after the whole front of the SUV hit the floor making me lose control on the highway 408 and hit the wall while spinning out of control until it stopped in the middle of the highway. I was escorted to a near gas station by one of the cops that came out of the traffic that was on hold. They moved the car to the side and escorted us. From there, my ex's mom checked carfax for the VIN number, which came out to having 4 previous accidents of the same front area. I reported it to the enterprise agent that called me asking about the car being towed, and I explicitly told them I'm not ok and you guys failed to put me in a safe vehicle. From there they charged my insurance for all the damages and never assumed responsibility!
NHTSA ODI #11649626
77,720 miles · Mar 14, 2025
Engine
The contact owns a 2022 Chevrolet Equinox. The contact stated that while depressing the accelerator pedal, the vehicle hesitated with a loud revving sound coming from the vehicle. The contact stated that the check engine warning light was illuminated. The contact received an alert from OnStar that the vehicle was not performing …
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The contact owns a 2022 Chevrolet Equinox. The contact stated that while depressing the accelerator pedal, the vehicle hesitated with a loud revving sound coming from the vehicle. The contact stated that the check engine warning light was illuminated. The contact received an alert from OnStar that the vehicle was not performing to full capacity due to a failure with the throttle control system. The vehicle was taken to a dealer where a diagnostic test was performed and showed that there was a misfire in cylinder #1 due to oil intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact attempted to reach the manufacturer but was not offered any assistance. The failure mileage was 77,720.
NHTSA ODI #11648342
71,000 miles · Feb 24, 2025
Fuel System, Gasoline
The contact owns a 2022 Chevrolet Equinox. The contact stated that the vehicle failed to immediately start, with the check engine warning light remaining illuminated, and the vehicle was hesitating while attempting to accelerate. The vehicle was taken to the local dealer who diagnosed that the fuel pump was faulty and needed to …
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The contact owns a 2022 Chevrolet Equinox. The contact stated that the vehicle failed to immediately start, with the check engine warning light remaining illuminated, and the vehicle was hesitating while attempting to accelerate. The vehicle was taken to the local dealer who diagnosed that the fuel pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 23V013000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 71,000.
NHTSA ODI #11644466
48,472 miles · Feb 7, 2025
Fuel System, Gasoline
The contact owns a 2022 Chevrolet Equinox. The contact stated that while his wife was driving 80 MPH over three lanes of traffic, the vehicle lost motive power. The driver was able to pull over safely before the vehicle stalled. The vehicle failed to restart. There were no warning lights illuminated. The contact stated that the …
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The contact owns a 2022 Chevrolet Equinox. The contact stated that while his wife was driving 80 MPH over three lanes of traffic, the vehicle lost motive power. The driver was able to pull over safely before the vehicle stalled. The vehicle failed to restart. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline). The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was towed to an independent mechanic who determined the fuel pump module needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 48,472.
NHTSA ODI #11641350
24,000 miles · Feb 7, 2025
Fuel System, Gasoline
The contact owns a 2022 Chevrolet Equinox. The contact stated that the check engine warning light was illuminated. The vehicle was taken to AutoZone who diagnosed the vehicle and retrieved DTC: P1005 (Software error in fuel pump driver control module). The contact found NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline) an…
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The contact owns a 2022 Chevrolet Equinox. The contact stated that the check engine warning light was illuminated. The vehicle was taken to AutoZone who diagnosed the vehicle and retrieved DTC: P1005 (Software error in fuel pump driver control module). The contact found NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline) and related the failure to the recall. The dealer was contacted and confirmed that the VIN was not included in the recall. The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact back to the dealer. The failure mileage was approximately 24,000.
NHTSA ODI #11641271
Mileage unknown · Jan 27, 2025
Air BagsCrashInjury
Equinox Vehicle hit by full size pickup truck, driver to driver impact, with both vehicles estimated to be traveling at or near 40 mph each. The air bags did NOT deploy in the Equinox. Notation of the airbag failure was noted by on scene police, firefighters and paramedics. No other related work, alterations or repairs had prev…
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Equinox Vehicle hit by full size pickup truck, driver to driver impact, with both vehicles estimated to be traveling at or near 40 mph each. The air bags did NOT deploy in the Equinox. Notation of the airbag failure was noted by on scene police, firefighters and paramedics. No other related work, alterations or repairs had previously occurred to this vehicle. No other indications or warning lights occurred or displayed prior to the accident. Vehicle is currently in possession of tow company or auto repair shop.
NHTSA ODI #11638918
Mileage unknown · Jan 25, 2025
Engine
Turbo began failing at 75k miles. For no apparent reason. Dealership is telling customers it occurs for whatever reason between 60k and 150k miles.
NHTSA ODI #11638538
Mileage unknown · Jan 16, 2025
Electrical System
THE VAN HAS A ELECTRICAL ISSUE . ALL THE VAN DOORS UNLOCK AND LOCK.. WHEN I AM DRIVING THE VAN THE LOCKS UNLOCK AND LOCK 5 TIMES IN 2 BLOCKS. WHEN THE VAN IS PARKED AND ENGINE IS OFF AND NO KEY IN THE IGNITION THE LOCKS STILL UNLOCK AND LOCK. I TOOK IT TO MY CHEVY DEALER 3 DAYS AGO TO HAVE THE ELECTRICAL ISSUE DIAGNOSED AND FIXE…
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THE VAN HAS A ELECTRICAL ISSUE . ALL THE VAN DOORS UNLOCK AND LOCK.. WHEN I AM DRIVING THE VAN THE LOCKS UNLOCK AND LOCK 5 TIMES IN 2 BLOCKS. WHEN THE VAN IS PARKED AND ENGINE IS OFF AND NO KEY IN THE IGNITION THE LOCKS STILL UNLOCK AND LOCK. I TOOK IT TO MY CHEVY DEALER 3 DAYS AGO TO HAVE THE ELECTRICAL ISSUE DIAGNOSED AND FIXED. MY VAN IS STILL SITTING AT MY CHEVY DEALERSHIP FOR 3 DAYS TODAY JANUARY 16TH 2025 MY VEHICLES STILL HAS NOT BEEN DIAGNOSED YET TO EVEN FIX THE ELECTRICAL DOORS LOCKING SYSTEM
NHTSA ODI #11636260
40,000 miles · Jan 14, 2025
Fuel System, Gasoline
The contact owns a 2022 Chevrolet Equinox. The contact stated that while his daughter was driving approximately 35 MPH, the vehicle lost motive power and stalled. The contact stated that his daughter was not aware of any warning lights being illuminated during the failure. The contact stated that his daughter had the vehicle tow…
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The contact owns a 2022 Chevrolet Equinox. The contact stated that while his daughter was driving approximately 35 MPH, the vehicle lost motive power and stalled. The contact stated that his daughter was not aware of any warning lights being illuminated during the failure. The contact stated that his daughter had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the fuel pump module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The failure mileage was approximately 40,000.
NHTSA ODI #11635816
Mileage unknown · Dec 6, 2024
Electrical SystemEngineUnknown Or OtherFire
While driving, warning "Service Restraint System" popped up on the speedometer display, followed by "Auto stop" something, then "Reduced Engine Power", and symbols lit up including the Service Engine and traction control symbols. I pulled over, saw what I thought was steam emanating from the passenger side of the hood. I popped …
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While driving, warning "Service Restraint System" popped up on the speedometer display, followed by "Auto stop" something, then "Reduced Engine Power", and symbols lit up including the Service Engine and traction control symbols. I pulled over, saw what I thought was steam emanating from the passenger side of the hood. I popped the hood intending to investigate and saw flames. 3 firemen and 2 mechanics told me based on my description, the engine was on fire before I even pulled off the road.
NHTSA ODI #11629143
Official recalls
6Nov 7, 2024
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.
Consequence & remedy
Consequence: Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.
Remedy: Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620.
May 11, 2023
General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Consequence & remedy
Consequence: The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.
Remedy: Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.
Jan 19, 2023
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and 2022 GMC Terrain vehicles. The fuel pump module may not consistently provide sufficient fuel to the engine, resulting in an engine stall.
Consequence & remedy
Consequence: An engine stall increases the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed June 5, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222372310.
Sep 29, 2022
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Equinox and 2022 GMC Terrain vehicles. The driver's seat may have a stripped or loose bolt at the seat frame height-adjust pivot.
Consequence & remedy
Consequence: A seat with a missing or loose bolt may not properly restrain the occupant in a crash, increasing the risk of injury.
Remedy: Dealers will inspect the driver's seat and replace the seat cushion frame, if necessary, free of charge. Owner notification letters were mailed on November 4, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222377890.
May 19, 2022
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Malibu, 2022 Chevrolet Equinox, Blazer and Cadillac XT4 vehicles. The driver's seat cushion frame may have an improper weld in the power tilt-adjustment mechanism.
Consequence & remedy
Consequence: An improperly welded seat frame may not adequately restrain the driver in a crash, increasing their risk of injury.
Remedy: Dealers will inspect the driver's seat and replace the cushion frame, as necessary, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212356050.
Aug 5, 2021
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and GMC Terrain vehicles equipped with certain Hankook tires. The tires may have been manufactured with an insufficient amount of curative agent, which could cause tread separation.
Consequence & remedy
Consequence: Tread separation can result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will inspect the tire DOT numbers, and replace any affected tires, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact GMC customer service at 1-800-462-8782; and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212343560.
Additional source detail variants (2)
Tires:tread/belt
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and GMC Terrain vehicles equipped with certain Hankook tires. The tires may have been manufactured with an insufficient amount of curative agent, which could cause tread separation.
Consequence: Tread separation can result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will inspect the tire DOT numbers, and replace any affected tires, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact GMC customer service at 1-800-462-8782; and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212343560.
Tires
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and GMC Terrain vehicles equipped with certain Hankook tires. The tires may have been manufactured with an insufficient amount of curative agent, which could cause tread separation.
Consequence: Tread separation can result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will inspect the tire DOT numbers, and replace any affected tires, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact GMC customer service at 1-800-462-8782; and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212343560.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗