Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 39 of 170 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Fuel/propulsion System. Review the 71 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Fuel System, Gasoline. Review the 31 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
14 crash reports3 fire reports8 injury reports
What owners actually said
170 reports
Mileage unknown · Jul 30, 2024
EngineFuel/propulsion System
The fuel pump module failed as I was driving 65 mph on the interstate. Thankfully, I was able to pull over without an incident. My safety was at risk stopping suddenly at this rate of speed and I was thankful I was in the right hand lane and able to pull off the road. After waiting an hour, my car was towed to the dealer and …
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The fuel pump module failed as I was driving 65 mph on the interstate. Thankfully, I was able to pull over without an incident. My safety was at risk stopping suddenly at this rate of speed and I was thankful I was in the right hand lane and able to pull off the road. After waiting an hour, my car was towed to the dealer and the fuel pump module has been replaced. There were no warning lamps or other symptoms prior to this failure. My car was covered under the warranty and I have contacted GM and filed a complaint regarding this situation as my car only has 9,000 miles on it.
NHTSA ODI #11605461
Mileage unknown · Jul 27, 2024
Fuel/propulsion System
Car shut off going through busy intersection.
NHTSA ODI #11604910
Mileage unknown · Jul 10, 2024
Fuel/propulsion SystemUnknown Or OtherCrash
After going very slow, mostly stopped, in stop-and-go traffic for 2 hours, my Chevy Equinox suddenly started to shake and would not respond. The car/engine was on and in Drive but the gas petal would not propel the car forward. My steering wheel locked and I could not turn it in any way. The Engine Light came on and a message c…
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After going very slow, mostly stopped, in stop-and-go traffic for 2 hours, my Chevy Equinox suddenly started to shake and would not respond. The car/engine was on and in Drive but the gas petal would not propel the car forward. My steering wheel locked and I could not turn it in any way. The Engine Light came on and a message came on the dash that said "Push Brake to Start Engine" but pushing the brake did not change anything, and the engine had never turned off. I tried to turn the car off by mashing the brake and pushing the engine stop button but my car would not turn off. I rolled backward into the car behind me as could not go forward and traffic had to be routed around me. About 20 minutes later, I tried to turn my car off and it did cut off completely. About 30 minutes later a police officer was able to turn my car on, put it in neutral, and roll it to the side of the road. The check engine light was still on. My car was towed 200 miles back home and I was able to drive it off the tow truck and into our driveway but the engine light was still on. The next day, the car turned on and the engine light was not on. I did not feel safe to drive it so we had it towed to the Carmax where we purchased it. Carmax towed it to a local chevy dealership and they said it was the fuel nodule. It is currently awaiting those repairs.
NHTSA ODI #11601044
Mileage unknown · Jul 1, 2024
Electrical SystemUnknown Or Other
I purchased the vehicle new . When I took it in for a factory recall there was damages to the vehicle and dealer blamed me for it. I purchased it brand new. The dealer has gone out of business and GM and the new dealer will not take care of the factory recall since the damages were done by original dealer that sold it. My air co…
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I purchased the vehicle new . When I took it in for a factory recall there was damages to the vehicle and dealer blamed me for it. I purchased it brand new. The dealer has gone out of business and GM and the new dealer will not take care of the factory recall since the damages were done by original dealer that sold it. My air conditioner went out as well and they did fix that. But still not able to fix the hidden damages on the vehicle I purchased new. They want to charge me to fix the damages before they fix the factory recall. I would have never know of the damages if there was no factory recall. Please help. I have been getting the run around since February and the lemon law or anyone will help me.
NHTSA ODI #11598046
Mileage unknown · Jun 17, 2024
Electrical SystemStructure
There have been 4 radios in the car installed and it has continually cause multiple issues with the electrical system. We’ve had the car in the shop for 7 different times and there is no correction as of now. Additionally, we’re continuing to have a constant rattling sound and it has been looked at and ‘corrected’ multiple tim…
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There have been 4 radios in the car installed and it has continually cause multiple issues with the electrical system. We’ve had the car in the shop for 7 different times and there is no correction as of now. Additionally, we’re continuing to have a constant rattling sound and it has been looked at and ‘corrected’ multiple times and there is still not a fix. We’ve had this car in the shop 10 different times over the two issues and still no correction nor any assistance from the manufacturer. Something has to give.
NHTSA ODI #11594816
Mileage unknown · May 23, 2024
Electrical SystemVehicle Speed ControlCrashInjury
DRIVING 60 MILES PER HOUR, ON [XXX] IN WALPOLE MASSACHUSETTS THE POWER STEERING FAILED OF OUR 5 MONTH OLD CHEVY EQUINOX. I WAS UNABLE TO TURN WITH THE CURVED ROAD. I PRESSED BRAKES AS HARD AS I COULD, HIT GUARD RAIL. DASH BOARD ILLUMINATED "SERVICE POWER STEERING DRIVE WITH CARE". CAR TOWED TO BOCH, I WAS HOSPITALIZED. INSURA…
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DRIVING 60 MILES PER HOUR, ON [XXX] IN WALPOLE MASSACHUSETTS THE POWER STEERING FAILED OF OUR 5 MONTH OLD CHEVY EQUINOX. I WAS UNABLE TO TURN WITH THE CURVED ROAD. I PRESSED BRAKES AS HARD AS I COULD, HIT GUARD RAIL. DASH BOARD ILLUMINATED "SERVICE POWER STEERING DRIVE WITH CARE". CAR TOWED TO BOCH, I WAS HOSPITALIZED. INSURANCE AND GM INSPECTED SUV, GM ESIS CONCLUDED 3 MONTHS LATER NO ISSUES WITH 2022 CHEVY EQUINOX EVEN THOUGH IT STILL DID NOT HAVE POWER STEERING. EQUINOX TOWED TO QUIRK WHERE WE BOUGHT THE SUV, 1 HOUR LATER CODES REVEALED INTERNAL MALFUNCTION OF SYSTEM NO STEERING AVAILABLE AT THIS TIME. WE ASKED FOR THIS CAR TO BE REPURCHASED UNDER THE LEMON LAW. 3 MONTHS LATER THE CAR WAS REPAIRED. WE HAD TO GO TO ARBITRATION UNDER THE LEMON LAW FOR GM TAKE THE LEMON BACK;.GM AND QUIRK WAS UNCOOPERATIVE AT EVERY NEGOTIATION I WILL NEVER BUY A GM OR A QUIRK CAR AGAIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11590343
Mileage unknown · May 20, 2024
Forward Collision AvoidanceCrash
The contact owns a 2022 Chevrolet Equinox. The contact stated that while his wife was driving at 60 MPH, the brake pedal was depressed but the vehicle continued to drive causing the contact to crash into the vehicle in front. The entire front of the vehicle was damaged. The contact stated that the vehicle was still in motion aft…
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The contact owns a 2022 Chevrolet Equinox. The contact stated that while his wife was driving at 60 MPH, the brake pedal was depressed but the vehicle continued to drive causing the contact to crash into the vehicle in front. The entire front of the vehicle was damaged. The contact stated that the vehicle was still in motion after the crash, he had to jump out of the vehicle and manually steer the vehicle to the side of the road where it finally came to a stop. All the air bags in the vehicle deployed. The contact mentioned the automatic braking system failed to independently stop the vehicle. No warning lights were illuminated. The contact's wife who was driving sustained air bag and seat belt bruising but no medical attention was required. A police report was filed. The vehicle was towed to the impound lot. The insurance company had not inspected the vehicle as of yet. The manufacturer was not made aware of the failure. The failure mileage was unavailable.
NHTSA ODI #11589653
Mileage unknown · May 3, 2024
Air BagsCrashFireInjury
1.The airbags did not deploy, possibly missing. 2. I suffered injury and crashed into a building. I was hit. 3. Vehicle was inspected by the Hertz Rental Car. 4. Do not remember any messages.
NHTSA ODI #11586689
Mileage unknown · Apr 15, 2024
Fuel/propulsion System
My 2022 Chevrolet Equinox lost power on two different occasions. The first time I was driving at 45 mph and the car stalled to a stop and would not restart and had to be towed. It had 816 miles on it. The repair sheet stated that it was a fuel pump control module internal fault. The fuel pump control module was replaced. At 8,40…
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My 2022 Chevrolet Equinox lost power on two different occasions. The first time I was driving at 45 mph and the car stalled to a stop and would not restart and had to be towed. It had 816 miles on it. The repair sheet stated that it was a fuel pump control module internal fault. The fuel pump control module was replaced. At 8,401miles, the car did the same, but I was on a four-lane highway driving 65mph with the cruise control on and it lost power, stalled and I coasted to a stop and it would not re-start. After being stranded on the side of the highway for almost 2 hours, it was towed. This time the repair stated that it was due to an internal short in the driver. I was fortunate that I was not in heavy traffic or someone would have crashed into me. There were no warnings until the power cut out and the display indicated "low engine power". This is extremely dangerous and I am afraid it will happen again and I may not be in an area where I can navigate to the side of the road. This defect in the fuel system is a danger to me and other drivers. I contacted Chevrolet Customer Service but was told they can only be of assistance after the problem occurs 3 times. Even though the dealer said the problem was not the same problem, it was a problem with the fuel system.
NHTSA ODI #11583206
Mileage unknown · Apr 12, 2024
Fuel/propulsion System
Press on the gas and car doesn’t move. Seems to not get gas sometimes while driving
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.
Consequence & remedy
Consequence: Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.
Remedy: Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620.
General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Consequence & remedy
Consequence: The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.
Remedy: Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and 2022 GMC Terrain vehicles. The fuel pump module may not consistently provide sufficient fuel to the engine, resulting in an engine stall.
Consequence & remedy
Consequence: An engine stall increases the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed June 5, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222372310.
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Equinox and 2022 GMC Terrain vehicles. The driver's seat may have a stripped or loose bolt at the seat frame height-adjust pivot.
Consequence & remedy
Consequence: A seat with a missing or loose bolt may not properly restrain the occupant in a crash, increasing the risk of injury.
Remedy: Dealers will inspect the driver's seat and replace the seat cushion frame, if necessary, free of charge. Owner notification letters were mailed on November 4, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222377890.
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Malibu, 2022 Chevrolet Equinox, Blazer and Cadillac XT4 vehicles. The driver's seat cushion frame may have an improper weld in the power tilt-adjustment mechanism.
Consequence & remedy
Consequence: An improperly welded seat frame may not adequately restrain the driver in a crash, increasing their risk of injury.
Remedy: Dealers will inspect the driver's seat and replace the cushion frame, as necessary, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212356050.
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and GMC Terrain vehicles equipped with certain Hankook tires. The tires may have been manufactured with an insufficient amount of curative agent, which could cause tread separation.
Consequence & remedy
Consequence: Tread separation can result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will inspect the tire DOT numbers, and replace any affected tires, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact GMC customer service at 1-800-462-8782; and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212343560.
Additional source detail variants (2)
Tires:tread/belt
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and GMC Terrain vehicles equipped with certain Hankook tires. The tires may have been manufactured with an insufficient amount of curative agent, which could cause tread separation.
Consequence: Tread separation can result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will inspect the tire DOT numbers, and replace any affected tires, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact GMC customer service at 1-800-462-8782; and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212343560.
Tires
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and GMC Terrain vehicles equipped with certain Hankook tires. The tires may have been manufactured with an insufficient amount of curative agent, which could cause tread separation.
Consequence: Tread separation can result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will inspect the tire DOT numbers, and replace any affected tires, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact GMC customer service at 1-800-462-8782; and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212343560.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗