2022 Chevrolet Equinox

While driving, the car began stalling, and the info window said to shift to "neutral" and restart the vehicle. Attempted this, and the car just stopped in the middle of the street, unable to move it to the side. The info window started saying "no fuel" and I was unable to restart the car to move it off the street. Had to call my local mechanic since there is no Chevy dealership in my area. The car was towed to the shop, and diagnosed with the "Fuel pump power control module" failure. The part was replaced, and the mechanic was still unable to get the car to register fuel in the gas tank. They took it to the closest dealership, and the dealership also was unable to clear the codes and sync it. At this point, the mechanic put the old part back on, and the car still wouldn't start. The mechanic ordered yet another fuel pump power control module, and this time the car would sync and register the gas in the car. As of today, the car is running. (Unable to upload a copy of the bill at this time due to tech issues with your website. I can provide this when your website is working again)

I was driving in town at normal speed getting on entrance ramp to XXX in [XXX]. As I made my turn the car engine stopped working. I pulled over to the side of the ramp. The car would not start. I called a tow truck and had it taken to my mechanic. He diagnosed it as a failed fuel pump module. He also said that this car had been recalled in 2023 and the fuel pump module replaced. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving, vehicle lunged forward and engine shut off. Dashboard stated to put in neutral and restart. Pushed automatic start and it clicked for approximately 20 seconds before engine started. Put vehicle in drive and pressed on gas and engine shut off. Put vehicle in park and tried to start again with clicking lasting 20-30 seconds before stopping. Had to have vehicle towed to Chevy Dealership for diagnostic and repair. The fuel pump control module had to be replaced. This was a recall for 2021-2022 Equinox. The VIN did not pull up for this recall and I am asking for reimbursement.

Vehicle stalled losing power at highway speeds a total 7 times. Engine light finally came on stating that it is a P025A fuel pump modulator issue. This is a know issue with the year and model I have, yet my VIN was not covered under the recall. Car is a 2022 Chevy Equinox with 26.2k miles. Has been confirmed with dealer. Power loss at such speeds put my family in dangerous situations each time. Scottsdale dealers would not make it a priority so I had to get it back to Yuma. Dealer is making me responsible for bill due to being out of my bumper to bumper regardless of the low mileage. Urged against goodwill warranty exception and given no loaner vehicle. Had the vehicle towed to local dealership.

While driving my 2022 Chevrolet Equinox LT, at approximately 20 mph, the vehicle experienced a sudden and complete engine failure. The engine completely shut off while the vehicle was actively in motion, causing a severe and immediate safety hazard as I lost power assistance in traffic. The vehicle refused to restart and left me completely stranded in a dangerous traffic situation. It had to be towed immediately to a repair facility. The diagnostic performed at Firestone Complete Auto Care confirmed a total failure of the Fuel Pump Module Assembly, which completely cut off the fuel supply to the engine while driving. I had to pay out of pocket for an emergency replacement of the fuel pump module to make the vehicle operational again. This vehicle is experiencing the exact component failure and identical symptoms described in GM Safety Recall N222372310 (NHTSA Campaign Number: 23V013000) for Inadequate Fuel Pump Flow. However, General Motors is currently refusing to cover or reimburse this repair, claiming that my specific VIN is not included in their narrow recall database. Since this identical engineering defect causes sudden vehicle immobilization while in motion and creates a severe risk of highway collisions, I am filing this safety complaint to request that the NHTSA investigate and compel General Motors to expand the scope of Recall N222372310 to include all affected 2022 Equinox vehicles sharing this defective fuel pump design. I have the official diagnostic invoice and proof of payment available for verification.

Traveling far from home, car suddenly made a rattling noise and engine shut down. Pulled over for a tow. After 2 weeks in a shop, it was determined the fuel pump was defective causing the camshaft to break. Our VIN is not under the recall but the damage was massive. GM refused to admit to pump failure / camshaft defect. Took parts to be inspected also to the dealership and they confirmed. There were no warnings. We were on a major highway traveling at 70 mph when this happened, yes this was a dangerous situation to be in. GM refused to listen to my case that I filed as I stated we have the "right to repair" and took it to the nearest shop. They closed my case with no opportunity to move forward in the customer service world. We had to pay 4900.00 for repair, 214.00 to tow, 1700.00 for a rental car and all they offered were 1000 GM point that converted to 10.00.

I brought my daughter home from work car was working fine we went to leave about an hour later the car would turn over for a second then die my husband checked it and The P129F diagnostic trouble code is what popped up that is specific to GM Motors so that's what's wrong there were no warning signs and safety is necessarily at risk but I need a car to provide for my family