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2020 Chevrolet Equinox

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Chevrolet Equinox do not stand out strongly from the model-year median of 382.5.

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When problems were reported

Mileage at the reported incident

83 reports with mileage · 223 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Service Brakes. Review the 97 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 87 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 50 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

20 crash reports7 fire reports9 injury reports

What owners actually said

306 reports
Mileage unknown · Mar 9, 2022
Wheels

The spare tire from the factory doesn’t clear the brake caliper on the front hub. Was on a major highway in the rain and at nighttime with a flat tire. I went to put the spare on and it didn’t fit over the caliber. Had to put the flat back on then take the tire off the rear and put the spare on the rear and use the good rear tir…

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The spare tire from the factory doesn’t clear the brake caliper on the front hub. Was on a major highway in the rain and at nighttime with a flat tire. I went to put the spare on and it didn’t fit over the caliber. Had to put the flat back on then take the tire off the rear and put the spare on the rear and use the good rear tire to put on the front because the spare didn’t fit. I called GM they put a case together and I had the car looked at from the dealership with now outcome as of the date of this complaint.

NHTSA ODI #11455865

Mileage unknown · Mar 3, 2022
Unknown Or OtherFire

Vehicle caught fire while parked and turned off.

NHTSA ODI #11455064

Mileage unknown · Feb 23, 2022
Engine

Water pump failure noticed on 2/17/22. Engine noise sounded like loose engine belt. Car taken to Beaty Chevrolet dealership in Knoxville, TN. Problem confirmed failed water pump at 14,804 miles. Dealer replaced pump quickly. Concerned about long term engine issues due to water pump failure. No warning Lites or indication of fai…

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Water pump failure noticed on 2/17/22. Engine noise sounded like loose engine belt. Car taken to Beaty Chevrolet dealership in Knoxville, TN. Problem confirmed failed water pump at 14,804 miles. Dealer replaced pump quickly. Concerned about long term engine issues due to water pump failure. No warning Lites or indication of failure from car systems.

NHTSA ODI #11453605

Mileage unknown · Dec 18, 2021
Unknown Or Other

TCS and ESC came off after a needed full throttle acceleration. This happened 3 times. After reading groups on the internet, seems is a common problem with the sensors on Equinox.

NHTSA ODI #11444265

35,000 miles · Dec 16, 2021
Service Brakes

The contact owns a 2020 Chevrolet Equinox. The contact stated that while pulling to a stoplight when they noticed the brakes squeaking and they began to smell like overheated brakes. The vehicle's brakes started dragging from the rear and the brake pad sticks to the roader. The failure occurred approximately 3-4 times. The deale…

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The contact owns a 2020 Chevrolet Equinox. The contact stated that while pulling to a stoplight when they noticed the brakes squeaking and they began to smell like overheated brakes. The vehicle's brakes started dragging from the rear and the brake pad sticks to the roader. The failure occurred approximately 3-4 times. The dealer had not been able to identify the cause of the failure. The contact noticed that their failure was related to NHTSA Campaign Number: 19v704000 (SERVICE BRAKES, HYDRAULIC). The manufacturer was made aware and confirmed their VIN was not included. The contact was directed to file a complaint with NHTSA. The approximate failure mileage was 35,000.

NHTSA ODI #11443978

Mileage unknown · Dec 1, 2021
Power TrainSteeringSuspension

EXPERIENCED SEVERE SHAKING IN STEERING AND SUSPENSION WHILE ACCELERATING, USUALLY STARTING AT THE 2-3 SHIFT. AT 12,836 MILES LEFT AND RIGHT FRONT HALF SHAFTS FAILED DUE TO 'EXCESSIVE LATERAL RUNOUT' . BULLETIN 20-NA-227 APPLIED(AS PER DEALER) AND BOTH REPLACED. NOW AT 21,500 MILES, THE SAME ISSUES ARE OCCURRING AGAIN. WHEN IT …

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EXPERIENCED SEVERE SHAKING IN STEERING AND SUSPENSION WHILE ACCELERATING, USUALLY STARTING AT THE 2-3 SHIFT. AT 12,836 MILES LEFT AND RIGHT FRONT HALF SHAFTS FAILED DUE TO 'EXCESSIVE LATERAL RUNOUT' . BULLETIN 20-NA-227 APPLIED(AS PER DEALER) AND BOTH REPLACED. NOW AT 21,500 MILES, THE SAME ISSUES ARE OCCURRING AGAIN. WHEN IT HAPPENS, THE VEHICLE BECOMES DIFFICULT TO STEER AND I'M CONCERNED SHOULD A TOTAL FAILURE OCCUR WHILE I'M DRIVING. INITIAL PROBLEM STARTED AROUND 4000 MILES BUT ONLY OCCURRED VERY SPORADICALLY.

NHTSA ODI #11442295

12,800 miles · Nov 29, 2021
Suspension

The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at various speeds, the vehicle had intermittent shaking. The vehicle was taken to the dealer, and the dealer replaced the front driver's and passenger's side axle shafts under TSB 20-NA-227. The failure recurred. The vehicle was not repaired. The ma…

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The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at various speeds, the vehicle had intermittent shaking. The vehicle was taken to the dealer, and the dealer replaced the front driver's and passenger's side axle shafts under TSB 20-NA-227. The failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,800. The VIN was invalid.

NHTSA ODI #11441978

Mileage unknown · Nov 24, 2021
Power TrainUnknown Or Other

The car started making a terrible noise. I went to the dealer. They said it was the transfer case. 10 days to get part. Now they say it’s the rear differential. Another 10 days. There was no warning on the dash. The fear for me is do a 6 hour trip. Afraid of what else can happen.

NHTSA ODI #11441568

2,418 miles · Oct 28, 2021
Service BrakesSteering

The contact owns a 2020 Chevrolet Equinox. The contact stated while his wife was driving at an unknown speed, the power steering assist and brake assist warning lights were illuminated. The contact took the vehicle to a local dealer, where it was diagnosed with needing the brake module to be replaced. The brake module was replac…

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The contact owns a 2020 Chevrolet Equinox. The contact stated while his wife was driving at an unknown speed, the power steering assist and brake assist warning lights were illuminated. The contact took the vehicle to a local dealer, where it was diagnosed with needing the brake module to be replaced. The brake module was replaced, and the brake fluid was flushed. The vehicle was repaired but experienced failure the following day. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the shoulder nut on the brake module to be replaced. The vehicle was repaired but experienced failure while leaving the dealer. The manufacturer had been informed of the failure. The failure mileage was 2,418. THE CONSUMER STATED THE FAILURE WAS DETERMINED TO BE A BAD BATTERY.

NHTSA ODI #11438497

Mileage unknown · Sep 19, 2021
Air BagsCrashInjury

While having the right of way driving thru an intersection, going approximately 40 mph, another vehicle disregarded a stop sign and t-boned my vehicle on the drivers side. My vehicle was pushed off the road and came to rest in a ditch. Impact was directly on the drivers side door which sustained severe damage. My vehicle also su…

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While having the right of way driving thru an intersection, going approximately 40 mph, another vehicle disregarded a stop sign and t-boned my vehicle on the drivers side. My vehicle was pushed off the road and came to rest in a ditch. Impact was directly on the drivers side door which sustained severe damage. My vehicle also sustained damage to front corner panel along with damage to the rear driver side door. Driver side-impact curtain airbag did not deploy on my vehicle. My vehicle was declared a total loss by insurance company. The at faults front end sustained severe damage and driver and passenger front airbags both deployed.

NHTSA ODI #11433523

Official recalls

4

23V339000 · Child Seat:vehicle Latch Anchor

May 11, 2023

General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

Consequence & remedy

Consequence: The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.

Remedy: Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.

20V668000 · Power Train:automatic Transmission

Oct 29, 2020

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

Consequence & remedy

Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.

19V704000 · Service Brakes, Hydraulic:foundation Components:disc:caliper

Oct 3, 2019

General Motors LLC (GM) is recalling certain 2020 Chevrolet Equinox vehicles. The rear brake calipers may have been produced with an incorrect lubricant, potentially causing the rubber seals to swell and the brakes to drag.

Consequence & remedy

Consequence: Brake drag may result in overheating of the brake pads, affecting the braking ability and increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the rear brake calipers, including the brake hose gasket, brake fluid and wheel to hub lubricant, free of charge. The recall began October 29, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438. GM's number for this recall is N192270920.

19V667000 · Fuel System, Gasoline:storage:tank Assembly

Sep 19, 2019

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Equinox all-wheel drive vehicles. The fuel tanks may have been manufactured with an improperly sealed seam, possibly allowing fuel to leak along the seam near the fuel inlet.

Consequence & remedy

Consequence: A fuel leak in the presence of the ignition source can increase the risk of a fire.

Remedy: GM will notify owners, and dealers will replace the fuel tank, free of charge. The recall began October 24, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192271870.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

Go deeper into Chevrolet Equinox problems