NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
306 reportsMileage unknown · Feb 7, 2023
Service Brakes
The P0556 code gets stored when the PCM has detected a problem with the brake booster pressure sensor circuit because of abnormal feedback. Braking distance significantly affected by brake pedal becoming difficult to depress. Cause is the brake booster vacuum pump. Internet reports indicate multiple vehicle types during the …
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The P0556 code gets stored when the PCM has detected a problem with the brake booster pressure sensor circuit because of abnormal feedback. Braking distance significantly affected by brake pedal becoming difficult to depress. Cause is the brake booster vacuum pump. Internet reports indicate multiple vehicle types during the late 20-teens and early 2020s. Problems are occurring during or shortly after warranty expiration. This is a very dangerous problem that could cause serious injury.
NHTSA ODI #11505962
Mileage unknown · Jan 29, 2023
Wheels
VEHICLE WAS SOLD WITH DEFECTIVE TIRES THAT WEAR OUT PREMATURELY,NHTSA ISSUED A WARNING TO CHEVY SEE CHEVY BULLETIN NUMBERED 19-NA-078,CHEVY NEVER NOTIFIED OWNERS OF THESE CARS OF THE DEFECT,THIS SAME TIRE THE MICHELIN LTX HAD BEEN RECALLED MANY TIMES SINCE 2012,YET CHEVY CONTINUED TO USE THESE TIRES ON THERE LEASED VEHICLES, KNO…
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VEHICLE WAS SOLD WITH DEFECTIVE TIRES THAT WEAR OUT PREMATURELY,NHTSA ISSUED A WARNING TO CHEVY SEE CHEVY BULLETIN NUMBERED 19-NA-078,CHEVY NEVER NOTIFIED OWNERS OF THESE CARS OF THE DEFECT,THIS SAME TIRE THE MICHELIN LTX HAD BEEN RECALLED MANY TIMES SINCE 2012,YET CHEVY CONTINUED TO USE THESE TIRES ON THERE LEASED VEHICLES, KNOWING BY THE TIME THE LEASE WAS UP THE TIRE WOULD BE REPLACED ANYHOW,HOWEVER THEY DID REALIZE THE TIRES WOULD WEAR DOWN EVEN QUICKER THEN THEY THOUGHT.WE CONTACTED OUR CHEVY DEALER, WHO TOLD US THEY DIDN'T EVEN KNOW ABOUT THE RECALL,AND GAVE US A HARD TIME ABOUT GETTING THESES TIRES REPLACED.WE HAVE PUSHED CHEVY INTO FINALLY GETTING A APPOINTMENT TO FIX THIS,ONLY TO BE TOLD THEY WOULD HAVE TO GO THROUGH A LONG PROCEDURE TO DO THIS,AND THEY WOULD HAVE TO KEEP THE CAR FOR AT LEAST A DAY OR MORE,TO CHANGE TIRES? ACCORDING TO CHEVYS OWN BULLETIN,MAXIMUM TIME TO DO THIS WOULD BE 90 MINUTES FOR ALL FOUR TIRES.I HAVE PICTURES AND DOCUMENTS TO SUPPORT EVERYTHING I HAVE SAID,CHEVY IS RUNNING A SCAM ,AND NHTSA NEEDS TO CALL THEM ON IT.
NHTSA ODI #11504259
106,000 miles · Jan 24, 2023
Engine
The contact owns a 2020 Chevrolet Equinox. The contact stated while driving approximately 35 MPH, there was a loud pop from underneath the vehicle. The contact stated that the vehicle lost motive power, and she was able to coast off to the side of the road. The contact stated that she attempted to restart the vehicle, but only h…
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The contact owns a 2020 Chevrolet Equinox. The contact stated while driving approximately 35 MPH, there was a loud pop from underneath the vehicle. The contact stated that the vehicle lost motive power, and she was able to coast off to the side of the road. The contact stated that she attempted to restart the vehicle, but only heard a clicking sound when she would depress the START/STOP button. The contact stated that unknown warning lights were illuminated. The contact had the vehicle towed to a local dealer. The vehicle was diagnosed, and it was determined that the vacuum pump had seized, causing the pistons to continue running which severely damaged the engine. The dealer determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 106,000.
NHTSA ODI #11503457
Mileage unknown · Jan 18, 2023
Electrical System
Onstar module being manipulated and used while car is parked and off. The radio station is changed to a Asian language when car is turned on. The camera are also being manipulated while car is off. Apps are being installed and utilized by other users through the dashboard. and the stability tracker automatically turns on after 3…
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Onstar module being manipulated and used while car is parked and off. The radio station is changed to a Asian language when car is turned on. The camera are also being manipulated while car is off. Apps are being installed and utilized by other users through the dashboard. and the stability tracker automatically turns on after 35 mph even when turning option off.
NHTSA ODI #11502322
Mileage unknown · Jan 17, 2023
EngineFuel/propulsion System
They finished oil in 2000 miles and doesn’t appear any warning
NHTSA ODI #11502187
Mileage unknown · Jan 4, 2023
EngineFuel/propulsion SystemVehicle Speed Control
Vehicle had 3 warning go off while driving. Vehicle engine is shaking. It decelerate and I couldn’t go over 35. No power going up hill. Traction controls shut off, check engine, and SEC service came on. Now messages of braking system and emission from on star. Had a similar incident over thanksgiving and I was told I needed an o…
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Vehicle had 3 warning go off while driving. Vehicle engine is shaking. It decelerate and I couldn’t go over 35. No power going up hill. Traction controls shut off, check engine, and SEC service came on. Now messages of braking system and emission from on star. Had a similar incident over thanksgiving and I was told I needed an oil change because there was low oil. My car was at 58% for oil change. Now I’m at 83% and it shouldn’t need oil. There have been multiple issues with lag time from pushing the gas to engaging. This vehicle has had more issue than any other Chevy I have owned. Transmission seals off the lot. This is not building confidence in safety at all.
NHTSA ODI #11500053
27,500 miles · Dec 14, 2022
Engine
The contact owns a 2020 Chevrolet Equinox. The contact stated while driving into her driveway, the vehicle lost motive power with the check engine warning light illuminated. The contact stated shifted into park(P) and then turned off and restarted the vehicle. The vehicle was not yet diagnosed or repaired and was awaiting a sche…
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The contact owns a 2020 Chevrolet Equinox. The contact stated while driving into her driveway, the vehicle lost motive power with the check engine warning light illuminated. The contact stated shifted into park(P) and then turned off and restarted the vehicle. The vehicle was not yet diagnosed or repaired and was awaiting a scheduled service appointment at the local dealer. The manufacturer was made aware of the failure. The approximate failure mileage was 27,500.
NHTSA ODI #11497450
Mileage unknown · Dec 5, 2022
Service Brakes
The brake vacuum pump went bad while driving the car
NHTSA ODI #11496094
Mileage unknown · Nov 21, 2022
Steering
I was driving out in the country on 1-41 towards West Union. The steering tightened up and came up with a sensor that said Power steering ESC. The car went offroad due to the steering tightening from the power steering going out in the vehicle. I contacted the dealer, Mike Castrucci Chevrolet, and they told me that I would ha…
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I was driving out in the country on 1-41 towards West Union. The steering tightened up and came up with a sensor that said Power steering ESC. The car went offroad due to the steering tightening from the power steering going out in the vehicle. I contacted the dealer, Mike Castrucci Chevrolet, and they told me that I would have to pay for any problems with this vehicle and I have only had the vehicle for 3 weeks. I put $2000 down on this vehicle and now am in a deathtrap due to this issue. The vehicle only has 60,800 miles and feel now that this issue could put my life and others at risk due to a faulty steering issue. I do not understand why this vehicle has driven beautifully to this point and yet there are many Chev Malibus that have that problem. How long will it take before someone recognizes this problem. There were no warnings before and I could have gotten myself and my friend killed in this car driving at night in the country. I spoke with an AutoZone representative and he said that he had a Chev Malibu with the same issue. They discovered that it was the power steering motor having to do with the traction control. I guess that I will be forced to keep driving this vehicle, and if there is an accident, then I should hold liability to be General Motors and Mike Castrucci Chevrolet who refuse to fix this car. When I took the vehicle, I was promised that they would stand by their car. I am getting no help with this situation. However, this is my only vehicle so I will keep this on the road until this is resolved. If you should wish to contact me, my number is [XXX]. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI #11494458
Mileage unknown · Oct 19, 2022
Engine
1.Vacuum pump and exhaust camshaft failed. 2.No, service center kept the parts. 3.Vehicle stopped operating while driving putting driver, passengers and public safety at risk. 4.Yes, the problem was confirmed by service center. 5.Yes, Vehicle/components were inspected by dealership/service center. 6.No, no warning lamps, mess…
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1.Vacuum pump and exhaust camshaft failed. 2.No, service center kept the parts. 3.Vehicle stopped operating while driving putting driver, passengers and public safety at risk. 4.Yes, the problem was confirmed by service center. 5.Yes, Vehicle/components were inspected by dealership/service center. 6.No, no warning lamps, messages or other symptoms of the problem prior to the failure. 7. First appeared on 10-09-2022
NHTSA ODI #11490075
Official recalls
4May 11, 2023
General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Consequence & remedy
Consequence: The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.
Remedy: Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.
Oct 29, 2020
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Consequence & remedy
Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
Oct 3, 2019
General Motors LLC (GM) is recalling certain 2020 Chevrolet Equinox vehicles. The rear brake calipers may have been produced with an incorrect lubricant, potentially causing the rubber seals to swell and the brakes to drag.
Consequence & remedy
Consequence: Brake drag may result in overheating of the brake pads, affecting the braking ability and increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the rear brake calipers, including the brake hose gasket, brake fluid and wheel to hub lubricant, free of charge. The recall began October 29, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438. GM's number for this recall is N192270920.
Sep 19, 2019
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Equinox all-wheel drive vehicles. The fuel tanks may have been manufactured with an improperly sealed seam, possibly allowing fuel to leak along the seam near the fuel inlet.
Consequence & remedy
Consequence: A fuel leak in the presence of the ignition source can increase the risk of a fire.
Remedy: GM will notify owners, and dealers will replace the fuel tank, free of charge. The recall began October 24, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192271870.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗