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2020 Chevrolet Equinox

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Chevrolet Equinox do not stand out strongly from the model-year median of 382.5.

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When problems were reported

Mileage at the reported incident

83 reports with mileage · 223 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Service Brakes. Review the 97 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 87 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 50 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

20 crash reports7 fire reports9 injury reports

What owners actually said

306 reports
Mileage unknown · Mar 20, 2025
Fuel/propulsion System

I have driven this car for approximately 40,000 miles without issue, and regularly have the oil changed. Based on what my mechanic told me, the fuel pump either failed or detached while I was driving on the turnpike. This resulted in a loss of oil. I was simply accelerating to pass another vehicle when several warning light illu…

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I have driven this car for approximately 40,000 miles without issue, and regularly have the oil changed. Based on what my mechanic told me, the fuel pump either failed or detached while I was driving on the turnpike. This resulted in a loss of oil. I was simply accelerating to pass another vehicle when several warning light illuminated. The engine made grinding noises and there was an oil-like smell. The dashboard gave me a warning to “seek engine service immediately” and that “acceleration would be limited.” This was a potentially dangerous situation but luckily it was mid day and not in busy traffic. So I was able to safely pull over to the side of the road. I understand that Equinox models from other years were recalled — why don’t you recall the 2020 models?!

NHTSA ODI #11649590

Mileage unknown · Mar 14, 2025
Forward Collision AvoidanceService Brakes

Our car has just around 77,000 miles and the brakes stopped working while driving. To our luck my husband quickly thought to use the e brake to prevent a car crash. We took it into our mechanic who diagnosed a brake pump failure. It looks as though the 2020 equinox has recalls for brake issues but our vin number was not listed. …

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Our car has just around 77,000 miles and the brakes stopped working while driving. To our luck my husband quickly thought to use the e brake to prevent a car crash. We took it into our mechanic who diagnosed a brake pump failure. It looks as though the 2020 equinox has recalls for brake issues but our vin number was not listed. This is very dangerous and could have caused a deadly or serious injury crash. We had no prior warning to this happening. The shop owner is fixing the issue and we are holding onto receipts if this becomes a recall available on our vehicle. Very unsafe and according to my research has happened to alot of GM owners.

NHTSA ODI #11648275

82,000 miles · Mar 4, 2025
Fuel System, Gasoline

The contact owns a 2020 Chevrolet Equinox. The contact stated while driving 45 MPH, the vehicle started losing motive power, with the check engine and parking brake assist maintenance lights illuminated. The contact drove the vehicle to an independent mechanic at AAA. The vehicle was then diagnosed with fuel system assembly fail…

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The contact owns a 2020 Chevrolet Equinox. The contact stated while driving 45 MPH, the vehicle started losing motive power, with the check engine and parking brake assist maintenance lights illuminated. The contact drove the vehicle to an independent mechanic at AAA. The vehicle was then diagnosed with fuel system assembly failure. The vehicle was repaired. The local dealer was contacted; however, the vehicle was not repaired because the vehicle was not under recall. The manufacturer was made aware of the failure. The failure mileage was approximately 82,000.

NHTSA ODI #11646307

Mileage unknown · Mar 1, 2025
Electrical SystemForward Collision AvoidanceService Brakes

ABS and breaks exploded at 67k miles and at 78k miles car shut off in middle of the street with no warning. Electric issues confirmed by mechanic.

NHTSA ODI #11645766

Mileage unknown · Feb 26, 2025
EngineService BrakesUnknown Or Other

Unknown, My wife was driving my 2020 Chevy equinox on the freeway when suddenly the vehicle shut down with no warning signs ..she tried to turn on the emergency lights and did not function slowly she yield to other lanes and cars honking she safely made it to the side of the freeway..she tried to turn the car and did not wanted …

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Unknown, My wife was driving my 2020 Chevy equinox on the freeway when suddenly the vehicle shut down with no warning signs ..she tried to turn on the emergency lights and did not function slowly she yield to other lanes and cars honking she safely made it to the side of the freeway..she tried to turn the car and did not wanted to restart everything shutdown .she call roadside assistance..they came and try to give her a jumpstart and it fail.they tried to tow it and they couldn't cause the brakes were also locked..This.was a scary situation that would had cause major accident.

NHTSA ODI #11644962

Mileage unknown · Feb 22, 2025
Fuel/propulsion System

2020 Equinox with14,860 miles stalled in busy intersection due to failed fuel pump module. This part was recalled for the 2021 and 2022 models and was on back order. My vehicle remained at the service center for two weeks and I was without any other means of transportation. If this had happened on the highway it might have resul…

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2020 Equinox with14,860 miles stalled in busy intersection due to failed fuel pump module. This part was recalled for the 2021 and 2022 models and was on back order. My vehicle remained at the service center for two weeks and I was without any other means of transportation. If this had happened on the highway it might have resulted in a serious crash with the possibility of a fatality. There were no warning lights or messages prior to this happening.

NHTSA ODI #11644259

Mileage unknown · Feb 12, 2025
Engine

Engine burning excess oil causing engine to go in safety mode and preventing car to go over 25 miles per hr. This happen on a major highway with two kids in the car and was almost rear ended. Took to dealership who has recieved bulletins regarding this issue and will repair the engine. To me this should be on a recall due to sa…

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Engine burning excess oil causing engine to go in safety mode and preventing car to go over 25 miles per hr. This happen on a major highway with two kids in the car and was almost rear ended. Took to dealership who has recieved bulletins regarding this issue and will repair the engine. To me this should be on a recall due to saftety.

NHTSA ODI #11642362

120,000 miles · Jan 27, 2025
Power Train

The contact owns a 2020 Chevrolet Equinox. The contact stated while driving at approximately 35 MPH, the vehicle made an abnormal sound and stalled. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that there was a transmission oil leak; however, the cause of the failure w…

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The contact owns a 2020 Chevrolet Equinox. The contact stated while driving at approximately 35 MPH, the vehicle made an abnormal sound and stalled. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that there was a transmission oil leak; however, the cause of the failure was not yet determined. The vehicle was not repaired. The vehicle was towed to another independent mechanic where it was determined that there was a transmission leak; however, the cause of the failure was unknown. The contact researched and was made aware of NHTSA Campaign Number: 20V668000 (Power Train); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.

NHTSA ODI #11638931

Mileage unknown · Jan 22, 2025
EngineFuel/propulsion System

Engine loss of power while on highway. When tried to excelerate engine sputtered, going up small incline it would not exceed 50mph. Took to auto shop and spark plug tip was broke and error for cylinder #1. They said take to dealer. Took to dealer and they said engine failed. Cyclinder #1 no combustion. Vehicle had 87,000 miles…

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Engine loss of power while on highway. When tried to excelerate engine sputtered, going up small incline it would not exceed 50mph. Took to auto shop and spark plug tip was broke and error for cylinder #1. They said take to dealer. Took to dealer and they said engine failed. Cyclinder #1 no combustion. Vehicle had 87,000 miles. Engine had to be replaced. $13,000. GM assist covered some but I paid $9072 to replace engine. Vehicle at approx 25000 miles had same issue. I took to dealer and they said a spark plug was cracked and had to replace. I took my vehicle in every 7k miles for oil change and inspection to local Conrad’s total car care. I was originally quoted verbally $9900 for engine repair. I called GM to file a complaint and they said engine “GM cost assist” program called me. When they got involved they offered $4100 towards repairs and dealer - Serpentini Westlake, oh increased their quote to $13k so I still pair $9072. Dealer got an extra $3k for me calling GM to complain and I “saved” or got $800 benefit from GM cost assist. What a scam.dealer refused to give me paperwork showing the details of repairs or breakdown of cost. I received a receipt that stated engine replacement $9072. They wanted me to sign the receipt but would not let me read or view any of the attached paperwork. I refused to sign the receipt and they reminded how much of a favor they did for me by giving me a loaner for approx 10 days while replacing my engine. They additionally said they aren’t required to provide me with any details regarding the GM cost assist or pricing.

NHTSA ODI #11637563

Mileage unknown · Jan 14, 2025
Fuel/propulsion System

fuel pump failed at 48246 miles the car shut off in the middle of a busy road in my city fortunately we were able to coast to a parking lot across the street and had the vehicle towed to Kerry Chevrolet Kerry Chevrolet inspected , confirmed and repaired the vehicle at a cost of $766.75 to me. They would not warranty this and I …

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fuel pump failed at 48246 miles the car shut off in the middle of a busy road in my city fortunately we were able to coast to a parking lot across the street and had the vehicle towed to Kerry Chevrolet Kerry Chevrolet inspected , confirmed and repaired the vehicle at a cost of $766.75 to me. They would not warranty this and I had to rent a car while mine was in the shop. If it had been warranties by chevrolet I wouldn't have had to rent the vehicle at a cost of $160.43. light on dash came on and car wouldl cut in and out I was on my way to Kerry Chevrolet for service on this issue when it completely stopped.

NHTSA ODI #11635894

Official recalls

4

23V339000 · Child Seat:vehicle Latch Anchor

May 11, 2023

General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

Consequence & remedy

Consequence: The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.

Remedy: Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.

20V668000 · Power Train:automatic Transmission

Oct 29, 2020

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

Consequence & remedy

Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.

19V704000 · Service Brakes, Hydraulic:foundation Components:disc:caliper

Oct 3, 2019

General Motors LLC (GM) is recalling certain 2020 Chevrolet Equinox vehicles. The rear brake calipers may have been produced with an incorrect lubricant, potentially causing the rubber seals to swell and the brakes to drag.

Consequence & remedy

Consequence: Brake drag may result in overheating of the brake pads, affecting the braking ability and increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the rear brake calipers, including the brake hose gasket, brake fluid and wheel to hub lubricant, free of charge. The recall began October 29, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438. GM's number for this recall is N192270920.

19V667000 · Fuel System, Gasoline:storage:tank Assembly

Sep 19, 2019

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Equinox all-wheel drive vehicles. The fuel tanks may have been manufactured with an improperly sealed seam, possibly allowing fuel to leak along the seam near the fuel inlet.

Consequence & remedy

Consequence: A fuel leak in the presence of the ignition source can increase the risk of a fire.

Remedy: GM will notify owners, and dealers will replace the fuel tank, free of charge. The recall began October 24, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192271870.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

Go deeper into Chevrolet Equinox problems