NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
97 reportsClear category filterMileage unknown · May 30, 2026
EngineService Brakes
Multiple occasions of “engine reduced power” and vehicle stalling/jolting/jerking when trying to go over 45 mph. When trying to go to work Monday - on the interstate, it was jerking/jolting when trying to increase any speed and brakes were getting harder to press on, decided to try to reduce speed and get pulled over without t…
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Multiple occasions of “engine reduced power” and vehicle stalling/jolting/jerking when trying to go over 45 mph. When trying to go to work Monday - on the interstate, it was jerking/jolting when trying to increase any speed and brakes were getting harder to press on, decided to try to reduce speed and get pulled over without the brakes, car was overheating completely. Now seeing multiple people have had this issue with the same car - I’m not sure whether it’s comforting that I’m not the only one or terrifying to know there’s multiple vehicles on the road experiencing this dangerous issue. Seeing a pending lawsuit did not surprise me one bit - I am not happy whatsoever about risking my own life and others on the roadway due to this not being a priority in the first place to correct before selling this vehicle to me, buying it with my hard earned money. Greedy greedy.
NHTSA ODI #11741037
Mileage unknown · May 26, 2026
Service Brakes
While driving, the vehicle experienced an almost total loss of braking capability. The pedal was very hard to press, and when pressing with all my weight, I could slow the vehicle to a stop, but it took a great distance. There was no warning or malfunction indicator until I pulled into a parking lot a few minutes later. At that …
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While driving, the vehicle experienced an almost total loss of braking capability. The pedal was very hard to press, and when pressing with all my weight, I could slow the vehicle to a stop, but it took a great distance. There was no warning or malfunction indicator until I pulled into a parking lot a few minutes later. At that point, a "Service Brake Assist" message appeared. Had I been in traffic, going faster, or in an area with pedestrian crossings, this could have caused a possibly deadly crash. I searched online and found that there is a vacuum pump that is known to fail on this vehicle, and can cause these symptoms. Upon replacing this vacuum pump, the issue was resolved. I still have the failed vacuum pump.
NHTSA ODI #11740098
Mileage unknown · May 15, 2026
EngineService BrakesUnknown Or Other
I was driving to work, when I got off the exit I stopped at Sheetz. When I got back in the car my brake pedal was stiff as a rock, and there was oil on the ground. A friend of mine does mechanic work so I called him and he said it sounds like the vacuum pump. I had the car towed to his garage, the tow costed me $400 which was ve…
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I was driving to work, when I got off the exit I stopped at Sheetz. When I got back in the car my brake pedal was stiff as a rock, and there was oil on the ground. A friend of mine does mechanic work so I called him and he said it sounds like the vacuum pump. I had the car towed to his garage, the tow costed me $400 which was very cheap considering where I was located. When I got it to the garage he confirmed that it was the vacuum pump and we removed several pieces of metal from inside the engine. I now have my car at the Chevy dealership in Chippewa PA. They told me to be $180 a diagnose it, well they just called me a little bit ago and said it's going to be another $900 to take everything apart and to truly diagnose it. I'm finding out now that GM has known about the failing vacuum pumps and they kept producing them anyways. I see there's a class action lawsuit taking place, and I am not very happy. My life was put at risk. And now I'm expected to be stuck paying this huge bill?
NHTSA ODI #11738044
Mileage unknown · May 12, 2026
Power TrainService BrakesSteering
I am submitting this on behalf of my daughter, [XXX] . On Friday, May 8, 2026, [XXX] was traveling southbound on Highway 89A approaching [XXX] . Highway 89A is a narrow, winding two-lane canyon road with limited shoulder and significant elevation changes. While still on the canyon road, her 2020 Chevrolet Equinox suddenly lost…
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I am submitting this on behalf of my daughter, [XXX] . On Friday, May 8, 2026, [XXX] was traveling southbound on Highway 89A approaching [XXX] . Highway 89A is a narrow, winding two-lane canyon road with limited shoulder and significant elevation changes. While still on the canyon road, her 2020 Chevrolet Equinox suddenly lost all power, including power assist to both steering and brakes. A sudden loss of power steering and brake assist on this road presented a serious risk of loss of vehicle control. Fortunately, she was able to get the car stopped off of the roadway. However, she was then unable to place the car into Park or shut off the ignition. Multiple warning lights were illuminated across the instrument cluster. Her roadside assistance plan towed the car to the nearest repair facility, where on Monday, technicians were unable to replicate the issue. A previously stored DTC P3055 was found in the diagnostic system. This code relates to a known and documented issue with Chevrolet Equinox vehicles, for which Chevrolet has issued multiple Technical Service Bulletins, including TSB 21-NA-139, which identifies the Multifunction Power Supply Converter (GM Part #13510484) as the known culprit for this failure mode. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11737381
Mileage unknown · May 10, 2026
EnginePower TrainService Brakes
On Saturday, April 18, 2026, I was driving home from a neurology appointment with my two daughters, including my child with special needs. I intentionally chose not to take the expressway and instead drove a lower-speed route home for safety reasons. While traveling approximately 35 mph, the vehicle suddenly displayed an “Engin…
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On Saturday, April 18, 2026, I was driving home from a neurology appointment with my two daughters, including my child with special needs. I intentionally chose not to take the expressway and instead drove a lower-speed route home for safety reasons. While traveling approximately 35 mph, the vehicle suddenly displayed an “Engine Power is Reduced” warning. As I attempted to safely maneuver through traffic and pull over, the brake pedal became extremely stiff and difficult to depress, requiring significant physical force to slow and stop the vehicle. The sudden reduction in braking assist created a serious safety hazard for my family. Had this occurred at highway speeds on the expressway, the outcome could have been catastrophic. A post-incident inspection identified failure of the vacuum pump drive assembly and related timing/variable valve timing (VVT) components. Photographs taken during disassembly document the condition of the timing chain, camshaft, VVT actuator/phaser, vacuum pump assembly, and associated components at the time of repair. Diagnostic records also documented DTC Code P1101 following the incident. The vehicle is currently undergoing further inspection and diagnostic evaluation at a certified Chevrolet dealership to validate CPO warranty coverage and determine the full extent and cause of the failure. Based on the sudden loss of engine performance and reduction in brake assist, I believe this condition represents a significant safety risk to vehicle occupants and the public.
NHTSA ODI #11736913
Mileage unknown · Mar 18, 2026
Service BrakesUnknown Or Other
the car has a grinding that i am not sure where it is coming from, it maybe coming from the wheel and it also has a battery problem
NHTSA ODI #11725348
Mileage unknown · Mar 13, 2026
Service Brakes
The brake booster vacuum pump, in the words of Meineke, massive failure. The pump locked up and exploded, there are parts of at least under the valve cover. The failure resulted in the ruining of the camshaft, as this pump is controlled by the camshaft. The end of my camshaft looks like a mushroom head. This failure is currently…
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The brake booster vacuum pump, in the words of Meineke, massive failure. The pump locked up and exploded, there are parts of at least under the valve cover. The failure resulted in the ruining of the camshaft, as this pump is controlled by the camshaft. The end of my camshaft looks like a mushroom head. This failure is currently in the investigation part of a class action law suit in which I am adding my name to the hat. My wife was driving at the time and fortunately was not injured during this catastrophic failure with what seems like planned obsolescence. I am also glad the kids weren’t in the car when this happened. We had just crossed 100k miles.
NHTSA ODI #11724018
Mileage unknown · Jan 21, 2026
Service Brakes
My son was driving the car the Service Brake Assist message popped up on the screen, and the brake pedal went stiff. He was coming to a red light and had to swerve to the right to avoid hitting the cars in front of him as he had no brakes at this point. We had the vehicle towed to our house, had the vehicle looked at by our mech…
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My son was driving the car the Service Brake Assist message popped up on the screen, and the brake pedal went stiff. He was coming to a red light and had to swerve to the right to avoid hitting the cars in front of him as he had no brakes at this point. We had the vehicle towed to our house, had the vehicle looked at by our mechanic. The Diagnosis was the brake vacuum pump, part number #12684050 exploded. It is available for inspection, at this point we don't know if the metal pieces have fallen into the engine compartments and we would rather not replace the engine as well. We had contacted the Local Chevy Service dept. who said we can pay $1500.00 to for them to take apart the top of the engine to look for broken pieces, but the best option is to trade it in as soon as possible.
NHTSA ODI #11712443
Mileage unknown · Nov 22, 2025
Service Brakes
The power brake booster failed suddenly causing the brake petal to become hard. Almost caused an accident as I suddenly lost the ability to brake. There was no warning prior to the failure. After the failure a service warning for brake assist appeared. The vehicle was been inspected by an auto service provider.
NHTSA ODI #11700994
Mileage unknown · Nov 12, 2025
Service Brakes
This issue has happened to me twice now. Dec 19th 2024 I Driving on a highway at about 60mph, traffic slowed, I tried to stop and instantly had no brakes at all. There was a light that came on as I was applying the brakes, "service brake assist". Had it towed to a mechanic and they replaced the brake vacuum pump. We ordered th…
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This issue has happened to me twice now. Dec 19th 2024 I Driving on a highway at about 60mph, traffic slowed, I tried to stop and instantly had no brakes at all. There was a light that came on as I was applying the brakes, "service brake assist". Had it towed to a mechanic and they replaced the brake vacuum pump. We ordered this part from a Chevrolet dealership so we knew it was the proper part. Most recent was two days ago, Nov 10th 2025, NOT even a full year later. Driving about 55mph, tried to stop and no brakes again with the same service message. It is currently at the shop being repaired. The part is under warranty but of course labor isnt. Both times this happened, I had to drive over on to the shoulder to avoid causing an accident. Prior to this, there was no warning that there was anything wrong with the brakes. The only place that can confirm this issue is the mechanic shop as they are the ones doing the work. Attached is a copy of the receipt from the first time.
NHTSA ODI #11699047
Official recalls
4May 11, 2023
General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Consequence & remedy
Consequence: The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.
Remedy: Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.
Oct 29, 2020
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Consequence & remedy
Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
Oct 3, 2019
General Motors LLC (GM) is recalling certain 2020 Chevrolet Equinox vehicles. The rear brake calipers may have been produced with an incorrect lubricant, potentially causing the rubber seals to swell and the brakes to drag.
Consequence & remedy
Consequence: Brake drag may result in overheating of the brake pads, affecting the braking ability and increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the rear brake calipers, including the brake hose gasket, brake fluid and wheel to hub lubricant, free of charge. The recall began October 29, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438. GM's number for this recall is N192270920.
Sep 19, 2019
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Equinox all-wheel drive vehicles. The fuel tanks may have been manufactured with an improperly sealed seam, possibly allowing fuel to leak along the seam near the fuel inlet.
Consequence & remedy
Consequence: A fuel leak in the presence of the ignition source can increase the risk of a fire.
Remedy: GM will notify owners, and dealers will replace the fuel tank, free of charge. The recall began October 24, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192271870.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗