2019 Chevrolet Equinox

TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. WHILE DRIVING 25 MPH, THE VEHICLE BACKFIRED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, WHICH MEANT THERE WAS REDUCED POWER. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO CAPE CORAL CHRYSLER DODGE JEEP RAM (2200 NE PINE ISLAND RD, CAPE CORAL, FL 33909) WHERE IT WAS DIAGNOSED THAT THE TURBO NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED WITH A BURNING PLASTIC ODOR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED A SECOND TIME THAT THE TURBO NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TAKEN TO ROGER DEAN CHEVROLET (101 SW PINE ISLAND RD, CAPE CORAL, FL 33991, (239) 74-3326) WHERE IT WAS DIAGNOSED THAT THE TURBO FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.

TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 50 MPH OR HIGHER WITH THE ADAPTIVE CRUISE CONTROL ENGAGED, THE VEHICLE SUDDENLY MADE A DINGING NOISE AND DECELERATED. THE CONTACT HAD TO WAIT APPROXIMATELY TWO MINUTES BEFORE THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,345.

WHILE DRIVING MY VEHICLE FROM WORK TO HOME, THE CONTROLS ON MY STEERING WHEEL FOR MY STEREO STOPPED WORKING. THE VOLUME STARTED GOING UP AND DOWN AND THE CHANNELS STARTED CHANGING. I TURNED MY RADIO OFF AND BACK ON AND IT IMMEDIATELY CONTINUED. I CALLED ONSTAR AND ASKED THEM IF THEY COULD DETERMINE IF ANYONE WAS REMOTELY CONTROLLING MY RADIO AND SHE TOLD ME THAT THEY HAD NO WAY TO DETERMINE THAT AND I WOULD HAVE TO CONTACT MY DEALER. I DISCONNECTED MY PHONE FROM MY CAR, TURNED OFF THE WIFI AND BLUETOOTH SETTINGS ON MY PHONE AND THE VEHICLE AND CONTINUED DRIVING HOME. THE VOLUME CHANGED A FEW MORE TIMES AND WHEN I GOT HOME I SHUT MY CAR OFF. I HAD TO DRIVE IT AGAIN ABOUT 15 MINUTES LATER BUT NOTHING HAPPENED THAT TIME. I DROVE ABOUT 20 MILES WHILE DEALING WITH THE RADIO GOING CRAZY THE WHOLE TIME.

TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. WHILE DRIVING 55 MPH, THE CONTACT HEARD A LOUD ABNORMAL NOISE. THE CONTACT MENTIONED THAT THE VEHICLE JERKED VIOLENTLY AND THE POWER REDUCED AND CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS PULLED OVER AND THE CONTACT NOTICED THAT THE TURBO HOSE WAS DISCONNECTED FROM THE ENGINE. THE VEHICLE WAS TAKEN TO GRIECO CHEVROLET OF FORT LAUDERDALE (1300 N FEDERAL HWY, FORT LAUDERDALE, FL 33304, (954) 607-4358) WHERE THE CONTACT WAS INFORMED THAT THE FASTER NEEDED TO BE REPLACED IN THE ENGINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.

TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 65 MPH, THE ADAPTIVE CRUISE CONTROL SHUT OFF AND THE "ADAPTIVE CRUISE CONTROL NOT AVAILABLE" INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO DUNLAP MOTORS (866-715-7154, LOCATED AT 520 1ST STREET EAST, INDEPENDENCE, IA 50644) WHERE THE COMPUTER SYSTEM WAS REPROGRAMMED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHO REPROGRAMMED THE COMPUTER AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. *PM CONSUMER STATES EACH TIME FAILURE OCCURRED NO CARS WERE AHEAD OF THEM BUT THE VEHICLE WOULD BRAKE ABRUPTLY. ON 12/17/19 A MONITOR WAS PLACED IN VEHICLE BY THE MANUFACTURER, BUT THEY HAVE NOT HEARD ANYTHING BACK ABOUT IT. CONSUMER STATES THAT THEY HAVE ALSO EXPERIENCED ISSUES WITH THE PHONE, RADIO AND REAR DEFROSTER. THIS LEADS THEM TO THINK THAT SOMETHING IS WRONG WITH THE WIRING IN THE VEHICLE. *DL

OUR COLLEGE AGE DAUGHTER HAD A POTENTIALLY DANGEROUS PROBLEM RECENTLY INVOLVING HER BRAND NEW 2019 CHEVY EQUINOX LOSING POWER IN THE MIDDLE OF TRAFFIC ON THE EXPRESSWAY! SHE CALLED ME CRYING AND FRANTIC SAYING THAT A TRACTOR-TRAILER WAS RIGHT BEHIND HER WHEN THIS HAPPENED. SHE MANAGED TO PULL OVER TO AN EXIT AND PARK IN A NEARBY PLAZA PARKING LOT. WHEN I GOT THERE AND DROVE THE CAR THE TACH WAS UP OVER 2,000 RPM'S BUT THE CAR WAS ONLY GOING ABOUT 15 MPH! I DECIDED IT WAS UNSAFE TO DRIVE SO WE HAD IT FLATBEDDED TO THE DEALERSHIP WHERE WE LEASED THE VEHICLE. THERE AN EXPERIENCED TECH OPENED THE HOOD AND SHOWED US EXACTLY WHAT THE PROBLEM WAS. HE SAID THE HOSE FROM THE TURBO-CHARGER HAD COME LOOSE! AND THAT WITHOUT THAT HOOKED UP TO THE ENGINE, THE ENGINE WOULD HAVE LOST ABOUT 80% OF ITS POWER! WE WERE REALLY UPSET THAT THIS HAPPENED ON A BRAND NEW EQUINOX WITH ONLY 500 MILES ON IT! OUR DAUGHTER COULD HAVE BEEN KILLED!

8/23/19 I BOUGHT A NEW, 2019 EQUINOX PREMIER. ON 9/19/19 TRAVELING 70 MPH ON INTERSTATE 70 NEAR COLUMBUS, OH, CAR MADE LOUD BANG, SHOOK, AND WENT TO REDUCED POWER MODE. CAR BEHIND US WAS ABLE TO QUICKLY CHANGE LANES AVOIDING A CRASH.TOWED TO WYLER CHEVROLET, TOLD CAR HAD A RECALL NOTICE REGARDING CHARGE COOLER HOSE. WE WERE NEVER NOTIFIED OF RECALL. WYLER TOLD US IT'S FIXED SO WE CONTINUED TRIP TO PITTSBURGH. 9/22/19 SAME THING HAPPENED. THIS TIME TOWED TO CLASSIC CHEVROLET IN PITTSBURGH, THEY KNEW NOTHING ABOUT THE RECALL BUT FOUND IT ON GM WEBSITE, PRINTED THE NECESSARY REPAIR INFORMATION, 9/23/19 TOLD US CAR HAD A GUARANTEED FIX. 9/24/19, DRIVING 70 MPH IN PITTSBURGH RUSH HOUR TRAFFIC, BANG, SHAKING CAR, REDUCED POWER MODE. ONSTAR TOLD US TO DRIVE TO CREVILLI CHEVROLET IN PITTSBURGH. MYCHEVROLET TOLD US THEY WOULD PAY FOR A RENTAL SO WE COULD RETURN TO CINCINNATI AND TOW THE CAR TO OUR DEALER JOSEPH CHEVROLET IN CINCINNATI. 9/28/19 CAR IS STILL SITTING WHERE WE PARKED IT AT CREVILLI IN PITTSBURGH. WE HAVE A CASE NUMBER AND ADVISOR. UNFORTUNATELY WE KNOW NOTHING AS THEY WON'T RETURN PHONE CALLS AND HAVE NO DOCUMENTATION THAT THEY WILL PAY FOR RENTAL CAR. WE ARE FL RESIDENTS AND HAVE TO BE IN FLFOR MEDICAL APPOINTMENTS BY 10/7/19 HOWEVER OUR BRAND NEW CAR IS IN PITTSBURGH. INTERNET SEARCH REVEALS NUMEROUS STORIES REGARDING SAME SCENARIO WHILE DRIVING 2019 EQUINOX. UNBELIEVEABLE THAT CHEVROLET IS ALLOWED TO CONTINUE SELLING THESE DEFECTIVE VEHICLES PUTTING DRIVERS IN HARMS WAY. ALL WHO HAVE POSTED ONLINE COMPLAIN ABOUT TERRIBLE GM CUSTOMER SERVICE. MY WIFE AND I ARE 73, ON A FIXED INCOME, AND THIS STRESS IS TAKING A TOLL ON OUR HEALTH. FINANCIALLY WE ARE MAKING PAYMENTS ON A VEHICLE THAT CAN'T BE DRIVEN AND IS SITTING IN PITTSBURGH. WHAT ARE WE TO DO? NO ON WILL TELL US THE STATUS OF OUR CASE.

WAS DRIVING THE VEHICLE HOME ONE EVENING. HIT THE ACCELERATION PEDAL LIKE NORMAL, AND I HEARD A LOUD 'POP' OR 'THUNK' UNDER THE HOOD. THOUGHT IT WAS REALLY BAD WHEEL HOP OR SOMETHING. RIGHT AFTER THAT THE CEL CAME ON, AND THE VEHICLE WENT INTO 'LOW POWER' MODE. WAS ABLE TO DRIVE IT BACK HOME SLOWLY. HAD IT TOWED TO DEALER, SAID A HOSE TO THE TURBO CAME OFF. TOOK A FEW DAYS TO FIX. PICKED IT UP FROM THE DEALER, GOT OUT OF THE PARKING LOT. MADE IT MAYBE A FEW HUNDRED FEET, AND THE SAME EXACT THING HAPPENED. DROVE IT RIGHT BACK TO DEALER. THEY WERE ABLE TO QUICKLY ORDER PART AND FIX IT AGAIN WITHIN A DAY, THIS TIME REPLACING THE CLIP AND THE HOSE. DRIVEN THE CAR PRETTY HARD TO MAKE SURE IT WILL HOLD. IT HAS SO FAR AND HOPEFULLY WILL CONTINUE TO DO SO. THIS IS OBVIOUSLY A SERIOUS ISSUE WITH THIS PARTICULAR MODEL, AS THERE ARE A TON OF REPORTS HERE ABOUT THE EXACT SAME SCENARIO.