NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
301 reportsMileage unknown · Oct 29, 2024
Fuel/propulsion System
I have had my vehicle in for repair three times for an EVAP code. The first visit they found nothing wrong. The second visit they placed the EVAP canister. The third visit they said if the light comes on again it's a faulty part. The light is on again. Since the first occurence, I have noticed the some of the same issues that we…
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I have had my vehicle in for repair three times for an EVAP code. The first visit they found nothing wrong. The second visit they placed the EVAP canister. The third visit they said if the light comes on again it's a faulty part. The light is on again. Since the first occurence, I have noticed the some of the same issues that were reported for the 2020 Equinox fuel pump issues, e.g. hesitation, choking,
NHTSA ODI #11622414
Mileage unknown · Oct 10, 2024
Seat Belts
The driver's side seat belt would only extend a few inches so I was not able to pull it across my body and latch it. Until this happened, there was no prior indication that the seat belt was about to fail. Fortunately, this happened at home so I was not stranded. Although the vehicle is a 2019 model year, it has barely been used…
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The driver's side seat belt would only extend a few inches so I was not able to pull it across my body and latch it. Until this happened, there was no prior indication that the seat belt was about to fail. Fortunately, this happened at home so I was not stranded. Although the vehicle is a 2019 model year, it has barely been used and is in excellent, clean condition. I tried to free the mechanism myself, but was unable to do so. I ended up calling a mobile mechanic who also tried freeing up the mechanism and was unable to do so. The entire seat belt mechanism had to be replaced. I was very surprised that GM did not cover the cost of replacing this essential (and legally required) safety device, which I believe failed due to a manufacturing defect. (I have over 35 years experience as an automotive reliability/test engineer.) I have the original malfunctioning part in my possession if it is useful to your investigation. Thank you.
NHTSA ODI #11619171
57,500 miles · Oct 4, 2024
Electrical SystemVisibility
The contact owns a 2019 Chevrolet Equinox. The contact stated that the vehicle was experiencing an unintended opening and closing of the sunroof. The contact stated that the sunroof was opening and closing independently while driving and while the vehicle was parked and turned off with no keys nearby. The vehicle was taken to th…
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The contact owns a 2019 Chevrolet Equinox. The contact stated that the vehicle was experiencing an unintended opening and closing of the sunroof. The contact stated that the sunroof was opening and closing independently while driving and while the vehicle was parked and turned off with no keys nearby. The vehicle was taken to the dealer; however, the failure could not be replicated. The dealer contacted the manufacturer and was instructed on how to correct the failure. The dealer followed the manufacturer's instructions; however, the failure persisted. The vehicle remained at the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 57,500.
NHTSA ODI #11618164
88,000 miles · Oct 4, 2024
Electrical System
The contact owns a 2019 Chevrolet Equinox. The contact stated that while at a complete stop at a traffic light, the engine Auto START/STOP feature engaged, and the engine turned off; however, upon depressing the brake pedal to resume driving, the vehicle failed to respond, rolled backward, and nearly struck another vehicle. The …
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The contact owns a 2019 Chevrolet Equinox. The contact stated that while at a complete stop at a traffic light, the engine Auto START/STOP feature engaged, and the engine turned off; however, upon depressing the brake pedal to resume driving, the vehicle failed to respond, rolled backward, and nearly struck another vehicle. The contact depressed the brake pedal several times and the vehicle stopped. There was a message indicating a power brake assist failure displayed. The contact stated that the failure had been recurring. The vehicle was taken to the dealer, where it was inspected, and the dealer confirmed that the vehicle was not designed with a button or switch to manually deactivate the engine Auto START/STOP system. The contact was charged a fee for the diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 88,000.
NHTSA ODI #11618157
Mileage unknown · Sep 21, 2024
EngineService BrakesSuspension
originally system warning message to service brake system. had system checked by mechanic. nothing found. after a few weeks as i was merging on a highway i felt my engine start to stall. I immediately tried to make my way to the side of highway. brakes were very hard to press and car stalled with engine light immuninating, and n…
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originally system warning message to service brake system. had system checked by mechanic. nothing found. after a few weeks as i was merging on a highway i felt my engine start to stall. I immediately tried to make my way to the side of highway. brakes were very hard to press and car stalled with engine light immuninating, and no power steering. code P0017. engine will crank and sputter but will not start also has blowby present. cam and crankshaft sensors/actuator solenoids were replaced, then the vacuum pump cover was opened and found broken parts inside. upon removal of pump it was found broken. suspect broken parts are blocking crankshaft or either of the cams to not be able to rotate properly. this issue possibly has cause timing chain issues as well. parts in the vacuum caused it to seize. exhaust cam continued to spin shattering the end connected on the pump. I have done research and found that others have had the same thing occur with the warning for brake system and then weeks later the brakes do not work, which is due to the pump providing pressure for the brake boost system.
NHTSA ODI #11615712
74,000 miles · Sep 16, 2024
EngineService Brakes, Hydraulic
The contact owns a 2019 Chevrolet Equinox. The contact stated while driving 40 MPH, the engine made an abnormal ticking sound. Additionally, the contact stated that while depressing the brake pedal, the brake pedal felt firm and failed to respond as needed. The contact stated that upon depressing the brake pedal two feet, the br…
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The contact owns a 2019 Chevrolet Equinox. The contact stated while driving 40 MPH, the engine made an abnormal ticking sound. Additionally, the contact stated that while depressing the brake pedal, the brake pedal felt firm and failed to respond as needed. The contact stated that upon depressing the brake pedal two feet, the brake pedal travelled down as needed, causing the braking distance to be extended by 222 ft. approximately. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the vacuum pump had seized and shredded to parts inside the engine. The mechanic determined that the vacuum pump needed to be replaced. The vehicle was repaired. The contact stated that two unknown dealers and the manufacturer were notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 74,000.
NHTSA ODI #11614800
Mileage unknown · Sep 9, 2024
EngineFuel/propulsion System
The same issue has occurred on my vehicle but the dealership is stating my vehicle is not covered even thought it states it has all the issues stated in this bulletin. N192271200 Charge Air Cooler Disconnect at Throttle Body. The car blows off the hose at the throttle body even after I replace the retainer clip myself. I am now…
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The same issue has occurred on my vehicle but the dealership is stating my vehicle is not covered even thought it states it has all the issues stated in this bulletin. N192271200 Charge Air Cooler Disconnect at Throttle Body. The car blows off the hose at the throttle body even after I replace the retainer clip myself. I am now having the dealership repair the hose and clip as it needs both they said. It obviously is a flaw in more vehicles than what they have disclosed. Very unfortunate they do not cover this for all owners in the same year as this series of vehicles.
NHTSA ODI #11613436
Mileage unknown · Aug 22, 2024
Electrical System
While driving the car cuts completely off while driving. Everything blacks out. No lights will come on, not even the emergency lights. It starts back up in about 15 to 20 minutes, lights come back on. And it starts back up. This has happened at least 3 times, almost causing me to get hit because when it shuts off it want roll …
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While driving the car cuts completely off while driving. Everything blacks out. No lights will come on, not even the emergency lights. It starts back up in about 15 to 20 minutes, lights come back on. And it starts back up. This has happened at least 3 times, almost causing me to get hit because when it shuts off it want roll or do anything else
NHTSA ODI #11610313
Mileage unknown · Aug 6, 2024
Service Brakes, Hydraulic
Brakes locked up after turning off of an exit leading to an intersection and incident that could have killed myself and those around me. AAA towed my car to their garage and said it fits a safety recall according to the year make and model and I needed to take it to Chevy because the Brake Vacuum Pump has disintegrated despite…
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Brakes locked up after turning off of an exit leading to an intersection and incident that could have killed myself and those around me. AAA towed my car to their garage and said it fits a safety recall according to the year make and model and I needed to take it to Chevy because the Brake Vacuum Pump has disintegrated despite my brakes, rotors, brake pads, fluids, etc all in brand new and phenomenal shape as well as a well maintenance’d vehicle which is proof this is a manufacturer issue, not my doing, nor is it “wear and tear”. The vehicle also smelled like fire which is another reason management at AAA and other local garages feel this is a safety issue beyond what they feel comfortable with. Chevy said that although they fixed many of my make and model for this same very DANGEROUS issue, nothing can be done because it doesn’t fit the vin. AAA advised me to reach out again explaining this is a danger on the road and needs fixed properly. Other garages will not feel comfortable fixing this issue knowing this recall by GM lists public litigation’s totaling millions of dollars worth of lawsuits for the SAME EXACT problem. I would appreciate urgent assistance on getting this extremely dangerous recall taken care of.
NHTSA ODI #11606684
Mileage unknown · Aug 4, 2024
Service Brakes
Engine light came on. Said (reduced engine pressure). Started jerking then breaks went out.
NHTSA ODI #11606366
Official recalls
4Oct 29, 2020
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Consequence & remedy
Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
Sep 19, 2019
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Equinox all-wheel drive vehicles. The fuel tanks may have been manufactured with an improperly sealed seam, possibly allowing fuel to leak along the seam near the fuel inlet.
Consequence & remedy
Consequence: A fuel leak in the presence of the ignition source can increase the risk of a fire.
Remedy: GM will notify owners, and dealers will replace the fuel tank, free of charge. The recall began October 24, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192271870.
Mar 7, 2019
General Motors LLC (GM) is recalling certain Chevrolet Equinox and GMC Terrain vehicles. The rear-right seat may have insufficient welds on the head-restraint bracket.
Consequence & remedy
Consequence: In the event of a crash, the insufficient welds may result in an increased risk of injury for an occupant seated in the rear-right position.
Remedy: GM will notify owners, and dealers will replace the rear-right seatback frame, free of charge. The recall began April 15, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192209550.
Aug 30, 2018
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗