IllustrationTHERE IS A ABOUT 3 MILES WHERE I USE CRUISE CONTROL WHEN GOING TO STORE . WHEN ENGAGING CRUSIE CONTROL AT AROUND 30 MPH MOTOR WOULD REV. UP , TRANSMISSION WOULD NOT ENGAGE . WENT TO DEALER , THEY SAID WITH OUT CODES THEY COULD NOT DO ANYTHING . NO ENGINE LIGHT BUT DON'T KNOW IF CODES MAY BE THERE , DEALER DID NOT CHECK .
2014 Chevrolet Equinox
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2014 Chevrolet Equinox do not stand out strongly from the model-year median of 382.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Equinox years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
350–25K
5225–50K
7450–75K
9975–100K
96100–150K
16150K+
372 reports with mileage · 174 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine. Review the 217 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility/wiper. Review the 167 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
23 crash reports4 fire reports9 injury reports
What owners actually said
546 reportsI HAVE AN EQUINOX WITH A BLOWN MOTOR THAT GM REFUSES TO ACKNOWLEDGE IS A PROBLEM. THERE IS NO LOW OIL LIGHT ON THESE CARS, NOT TO MENTION EXCESSIVE OIL BURN. I HAVE BEEN COMPLAINING ABOUT THE AMOUNT OF OIL IT USES AND THAT ITS ALWAYS BLACK - TO NO AVAIL. A SMALL SOCIAL MEDIA INQUIRY TELLS ME THAT 2 OUT OF EVERY 3 OF THESE VEHC…
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I HAVE AN EQUINOX WITH A BLOWN MOTOR THAT GM REFUSES TO ACKNOWLEDGE IS A PROBLEM. THERE IS NO LOW OIL LIGHT ON THESE CARS, NOT TO MENTION EXCESSIVE OIL BURN. I HAVE BEEN COMPLAINING ABOUT THE AMOUNT OF OIL IT USES AND THAT ITS ALWAYS BLACK - TO NO AVAIL. A SMALL SOCIAL MEDIA INQUIRY TELLS ME THAT 2 OUT OF EVERY 3 OF THESE VEHCILES HAVE THIS PROBLEM. THE DEALER MILKED IT UNTIL THE WARRANTY WAS UP, AND NOW THE AG IS TELLING ME I'M UP A CREEK BECAUSE I DIDN'T TAKE IT TO A DIFFERENT DEALER. GM TELLS ME THE CAR IS TOO OLD TO FIX - ITS A 2014!!!! STILL PAYING ON IT!!! CHEVY NEEDS TO BE HELD ACCOUNTABLE FOR THIS POORLY DESIGNED MOTOR. I DID SEE AN ATTORNEY AND I WAS THE SECOND PERSON THAT WEEK WITH THIS COMPLAINT. HOW MANY MORE ARE OUT THERE?
WHILE DRIVING AT ORDINARY HIGHWAY SPEEDS DURING COLD WEATHER OPERATIONS MY 2014 CHEVROLET EQUINOX WITH A 2.4L ECOTEC ENGINE EXPERIENCED A REAR MAIN SEAL FAILURE. THE FAILURE CAUSED A MAJORITY OF THE ENGINE OIL TO BE PUSHED OUT THROUGH THE REAR MAIN SEAL DESTROYING THE ENGINE. THIS FAILURE WAS CONSISTENT WITH THE SERVICE BULL…
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WHILE DRIVING AT ORDINARY HIGHWAY SPEEDS DURING COLD WEATHER OPERATIONS MY 2014 CHEVROLET EQUINOX WITH A 2.4L ECOTEC ENGINE EXPERIENCED A REAR MAIN SEAL FAILURE. THE FAILURE CAUSED A MAJORITY OF THE ENGINE OIL TO BE PUSHED OUT THROUGH THE REAR MAIN SEAL DESTROYING THE ENGINE. THIS FAILURE WAS CONSISTENT WITH THE SERVICE BULLETIN NO. 14882 (SEE ATTACHED), A PLUGGED PCV ORIFICE. ICING OF THE PCV ORIFICE IS A KNOWN ISSUE THAT CHEVROLET HAS FAILED TO ADDRESS. I CALLED CHEVROLET AND REQUESTED THEM TO COVER THE COST OF REPAIRING THE ENGINE WITH THE DESIGN DEFECT BUT THEY REFUSED TO EXTEND THE SPECIAL COVERAGE OF 10 YEARS OR 120,000 MILES. THIS PROBLEM OCCURS UNDER NORMAL OPERATING CONDITIONS BUT THE DESIGN DEFECT HAS NOT BEEN ADDRESSED BY CHEVROLET. I HAVE BEEN DAMAGED BY CHEVROLET'S DESIGN DEFECT AND REFUSAL TO REIMBURSE ME FOR THE AMOUNT IT COST TO REPAIR MY VEHICLE.
I WAS DRIVING IN THE HIGHWAY DURING A ICE/RAIN STORM WHEN MY WINDSHIELD WIPERS STOPED WORKING CAUSING A SERIOUS HAZARD SITUATION. GM HAS TO START FIXING THIS PROBLEM BEFORE SOMEONE CAUSES AN ACCIDENT AND SOMEONE DIES BEACUSE OF THIS. HOPE SOMETHING GETS DONE QUICK .
DRIVING 45 MPH DOWN A STREET IN A DOWNPOUR AT NIGHT. NO STREETLIGHTS ON THE ROAD. MY WIPER ARMS BOTH STOPPED MOVING. IMMEDIATELY LOST ABILITY TO SEE THE ROAD WHILE TRAVELING AT A GOOD SPEED. WAS ABLE TO VEER TOWARD THE MIDDLE OF THE ROAD AND SLOW DOWN TO 5 MPH, WHERE I WAS THEN ABLE TO SEE THE ROAD AGAIN. HAD TO DRIVE 6 MIL…
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DRIVING 45 MPH DOWN A STREET IN A DOWNPOUR AT NIGHT. NO STREETLIGHTS ON THE ROAD. MY WIPER ARMS BOTH STOPPED MOVING. IMMEDIATELY LOST ABILITY TO SEE THE ROAD WHILE TRAVELING AT A GOOD SPEED. WAS ABLE TO VEER TOWARD THE MIDDLE OF THE ROAD AND SLOW DOWN TO 5 MPH, WHERE I WAS THEN ABLE TO SEE THE ROAD AGAIN. HAD TO DRIVE 6 MILES AT 5 MPH TO GET HOME. TOOK CAR TO DEALERSHIP NEXT DAY AND DROPED IT OFF. TOLD THEM THE PROBLEM. WIPER TRANSMISSION BROKE. EXTENDED WARRENTEE TOOK CARE OF THE REPLACEMENT. BUT THIS CAR ONLY HAD 50K MILES ON IT AND ITS NOT BEEN DRIVEN HARD. VERY UNNERVING TO HAVE SOMETHING BREAK THAT ISN'T USED SO OFTEN. SEEMS LIKE A LOT OF THESE WIPER TRANSMISSIONS BREAK. RECALL SOON??
MID NOVEMBER 2018, MY WINDSHIELD WIPERS STOPPED WORKING. I AM A NURSE IN A CARDIAC CATHETERIZATION LAB, MY PAGER HAD GONE OFF, SO I ACTUALLY WAS DRIVING ON MY WAY TO THE HOSPITAL FOR SOMEONE HAVING A HEART ATTACK WHEN THIS HAPPENED. IT WAS POURING DOWN RAIN, I WAS ON A HIGHWAY BRIDGE WITH NO SHOULDER, WHEN MY WINDSHIELD WIPERS …
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MID NOVEMBER 2018, MY WINDSHIELD WIPERS STOPPED WORKING. I AM A NURSE IN A CARDIAC CATHETERIZATION LAB, MY PAGER HAD GONE OFF, SO I ACTUALLY WAS DRIVING ON MY WAY TO THE HOSPITAL FOR SOMEONE HAVING A HEART ATTACK WHEN THIS HAPPENED. IT WAS POURING DOWN RAIN, I WAS ON A HIGHWAY BRIDGE WITH NO SHOULDER, WHEN MY WINDSHIELD WIPERS JUST STOPPED WORKING. THEY WERE WORKING WHEN I LEFT MY HOUSE. THE RAIN WAS COMING DOWN HARD, SO WHEN MY WIPERS SUDDENLY STOPPED WORKING, I PANICKED. I NEARLY HIT A NEARBY CAR BECAUSE I COULD NOT SEE THROUGH THE DOWNPOUR. ONCE I GOT OFF THE BRIDGE, THERE WAS A SHOULDER TO PULL OFF TO. I TURNED MY CAR OFF, GOT OUT TO SEE IF SOMETHING HAD GOT CAUGHT IN THE WIPERS,NOTHING. I RESTARTED MY CARE TO SEE IF THE WIPERS WOULD WORK, THEY WOULDN'T. LUCKILY, I HAVE A COWORKER WHO LIVES A LITTLE FURTHER THAN ME WHO WOULD BE COMING DOWN THE SAME ROUTE WHO WAS ABLE TO PICK ME UP TO GET TO THE HOSPITAL. IT WAS NO LONGER RAINING WHEN I LATER THAT NIGHT, WAS DROPPED BACK OFF AT MY CAR. THE WIPERS STILL DID NOT WORK. I THOUGHT, MAYBE A FUSE OR SOMETHING BLEW. THAT DIDN'T SEEM TO ACTUALLY BE THE PROBLEM AFTER FURTHER RESEARCH AND ASSESSMENT. I REPLACED THE FUSE, THEY STILL DIDN'T WORK. I COULD MOVE THE WINDSHIELD WIPERS WITH THEM OFF, WHICH SEEMS TO SUGGEST THAT THE LINKAGE IS BROKEN OR THE MOTOR IS NOT WORKING.
IT WAS A VERY COLD MORNING AND I WAS DROPPING MY DAUGHTER OFF AT SCHOOL ON MY WAY TO WORK ON A STATE RT. MY ENGINE STARTED MAKING A WEIRD NOISE AND THE LOW OIL PRESSURE LIGHT CAME ON AND INSTRUCTED ME TO TURN THE CAR OFF. I PULLED OVER AND WHEN I GOT OUT OF THE CAR I NOTICED THAT ALL OF THE OIL HAD LEAKED OUT OF MY CAR ONTO THE …
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IT WAS A VERY COLD MORNING AND I WAS DROPPING MY DAUGHTER OFF AT SCHOOL ON MY WAY TO WORK ON A STATE RT. MY ENGINE STARTED MAKING A WEIRD NOISE AND THE LOW OIL PRESSURE LIGHT CAME ON AND INSTRUCTED ME TO TURN THE CAR OFF. I PULLED OVER AND WHEN I GOT OUT OF THE CAR I NOTICED THAT ALL OF THE OIL HAD LEAKED OUT OF MY CAR ONTO THE GROUND. LUCKILY, MY HUSBAND WAS OFF WORK THAT MORNING AND ABLE TO COME AND PICK ME UP BEFORE I FROZE TO DEATH. A TOW TRUCK TOOK MY VEHICLE TO THE SHOP THAT WORKS ON OUR CARS. THEY WANTED NOTHING TO DUE WITH IT DUE TO THE FACT THAT THIS WAS A KNOWN PROBLEM FOR THE YEAR MAKE A MODEL OF MY VEHICLE. THEY GAVE US A COPY OF A BULLETIN THAT WAS SENT OUT BY GM, REF # 14882, STATING THE EXACT SITUATION THAT OCCURRED WITH MY VEHICLE. WE HAD IT TOWED TO A DEALERSHIP AND THEY INFORMED US THAT MY VIN # WAS NOT COVERED. HOW COULD THIS BE OK? IF THERE IS A FAULTY PART INSTALLED INTO A VEHICLE, HOW CAN THE CUSTOMER BE RESPONSIBLE FOR PAYING FOR THE REPAIRS? IF YOU SEARCH THIS EXACT SITUATION ON THE INTERNET, YOU WILL FIND SEVERAL COMPLAINTS SIMILAR TO MINE. ON TOP OF BEING RESPONSIBLE FOR OVER 2000.00 IN REPAIRS, THEY ALSO CHARGED ME FOR AN OIL CHANGE AND ALIGNMENT. HOW IS THIS GOOD BUSINESS?
BEGAN HEARING NOISE FROM THE SUNROOF TWO MONTHS AGO. SHORTLY AFTER THAT, WE TOOK THE CAR THROUGH A CAR WASH AND IT LEAKED ALL AROUND THE FRAME AND BY THE SEATBELTS. UPON CHECKING, THERE WAS A SPACE WHERE IT WAS NOT CLOSING COMPLETELY. WE FOLLOWED THE DIRECTIONS TO CALIBRATE THE SUNROOF AND IT STILL DOESN'T WORK. YOU CAN CLOSE…
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BEGAN HEARING NOISE FROM THE SUNROOF TWO MONTHS AGO. SHORTLY AFTER THAT, WE TOOK THE CAR THROUGH A CAR WASH AND IT LEAKED ALL AROUND THE FRAME AND BY THE SEATBELTS. UPON CHECKING, THERE WAS A SPACE WHERE IT WAS NOT CLOSING COMPLETELY. WE FOLLOWED THE DIRECTIONS TO CALIBRATE THE SUNROOF AND IT STILL DOESN'T WORK. YOU CAN CLOSE IT, BUT AFTER YOU DRIVE FOR A SHORT PERIOD OF TIME IT WILL LIFT SOMEWHAT ON ITS OWN. THE SUNROOF HAS NOT BEEN USED DURING THE 4 YEARS THAT WE HAVE HAD THE CAR.12
YOUR GM BULLETIN 14882 SHOULD BE A COMPLETE RECALL FOR ALL EQUINOX'S. THIS PART IS HAZARDOUS, AND HAS COST WAY TOO MANY PEOPLE ALOT OF MONEY. I HAVE MAINTAINED MY VEHICLE THAT I HAVE ONLY HAD 1 YEAR AND NOW BECAUSE OF YOUR "SPECIAL" BULLETIN AND BULLCRAP THAT IT WASN'T BUILT IN A SPECIAL PLANT I HAVE TO SPEND MORE THEN WHAT TH…
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YOUR GM BULLETIN 14882 SHOULD BE A COMPLETE RECALL FOR ALL EQUINOX'S. THIS PART IS HAZARDOUS, AND HAS COST WAY TOO MANY PEOPLE ALOT OF MONEY. I HAVE MAINTAINED MY VEHICLE THAT I HAVE ONLY HAD 1 YEAR AND NOW BECAUSE OF YOUR "SPECIAL" BULLETIN AND BULLCRAP THAT IT WASN'T BUILT IN A SPECIAL PLANT I HAVE TO SPEND MORE THEN WHAT THE TRUCK IS WORTH TO PUT A BRAND NEW MOTOR IN MY SUV. AS I WAS DRIVING DOWN A BUSY HIGHWAY MY VEHICLE DIED IN THE MIDDLE OF THE ROAD IN -55 DEGREE WEATHER. IN CONDITIONS THAT THE PCV REAR SEAL SYSTEM CANNOT HANDLE AND YOU ALL KNOW THIS, BUT REFUSE TO TAKE ACTION. HOW CAN YOU BE OK WITH THIS, AND ALLOW PEOPLE TO CONTINUE PURCHASE THESE VEHICLES? NO AT CHEVY, GM, NOR AT THE DEALERSHIP SEEM WILLING TO HELP IN ANY SENSE AND IT IS REALLY SAD, WE HAVE BEEN BUYING CHEVY SINCE AS LONG AS I CAN REMEMBER, AND IT LOOKS LIKE I MAY HAVE TO START LOOKING AT NISSAN OR EVEN FORD BECAUSE AT LEAST THEY CARE ABOUT THEIR CUSTOMERS. 1 YEAR I OWNED THE VEHICLE, AND I EITHER HAVE TO USE IT AS A LAWN ORNAMENT - OR PAY $8,100.00 TO FIX IT - UNREAL.
PURCHASED MY PRE-DRIVEN SUV 88 DAYS AGO. AFTER PUMPING GAS, I ATTEMPTED TO START MY CAR & IT WOULDN'T START. I TURNED OFF THE RADIO, TRIED AGAIN BECAUSE IT WAS COLD OUT IT STARTED BUT SIMULTANEOUSLY THE 'CHECK ENGINE LIGHT' CANMR ON. WHILE IDLING AT A TRAFFIC LIGHT LESS THAN A MIN LATER, IT CUT-OFF AGAIN! ANOTHER CAR WAS RIGHT …
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PURCHASED MY PRE-DRIVEN SUV 88 DAYS AGO. AFTER PUMPING GAS, I ATTEMPTED TO START MY CAR & IT WOULDN'T START. I TURNED OFF THE RADIO, TRIED AGAIN BECAUSE IT WAS COLD OUT IT STARTED BUT SIMULTANEOUSLY THE 'CHECK ENGINE LIGHT' CANMR ON. WHILE IDLING AT A TRAFFIC LIGHT LESS THAN A MIN LATER, IT CUT-OFF AGAIN! ANOTHER CAR WAS RIGHT BEHIND ME. I TURNED ON MY FLASHERS & STARTED UP AGAIN. WHEN ATTEMPTING TO PULLING OUT OF THE PARKING LOT AT MY NEXT STOP, IT CUT-OFF AGAIN! I RESTARTED MY CAR, KEPT MY FLASHERS ON AND PRAYED WHILE DRIVING DOWN THE STREET TRYING TO ARRIVE HOME TO BEAT THE EXPECTED 'ICESTORM' I CALLED THE SERVICE DEPT BUT THEY WERE CLOSED BUT WOULD CALL BACK. THE NEXT MORNING I HAD MY CAR TOWED BACK TO THE DEALER - 13 MILES AWAY. THE SERVICE DEPT. HAS HAD HAD MY CAR FOR MORE THAN 2 DAYS & COULDN'T IDENTIFY THE PROBLEM. THEY EVENTUALLY SAID THE ERROR CODE WAS P0010. THE PART NEEDED WAS: CAM SHAFT POSITION ACUATOR. THE EXTENDED WARRANTY THAT THE DEALER SUGGESTED & I PAID FOR, REFUSED TO COVER PARTS, LABOR OR RENTAL REIMBURSEMENT EVEN AFTER ARGUING WITH THE SERVICE MGR. JUDGING BY THE COMMENTS/COMPLAINTS THIS IS A SERIOUS PROBLEM WITH THE EQUINOX, I'M NOT THE ONLY ONE. I AM A WIDOW, ON DISABILITY & NEED A RELIABLE VEHICLE BUT THIS DEFECT HAS PLACED ME IN A VERY SERIOUS SITUATION. I COULD HAVE BEEN REAR-ENDED OR MUCH WORSE SERIOUSLY INJURED. THIS IS DANGEROUS! THIS NEEDS TO BE RECALLED AND REMEDIED ONCE-AND-FOR-ALL. I HAD NO PRIOR KNOWLEDGE OR I WOULDN'T HAVE PURCHASED THIS CAR! ( I WAS ASKED TO VERIFY THE TYPE OF GAS - REGULAR UNLEADED NOT DIESEL & I HAVE MY RECEIPT OF PURCHASE.)
Official recalls
122V165000 · Visibility:windshield Wiper/washer:motor
Mar 17, 2022
General Motors, LLC (GM) is recalling certain 2014-2015 Chevrolet Equinox and GMC Terrain vehicles. The ball joints in the windshield wiper module may corrode, causing one or both windshield wipers to fail.
Consequence & remedy
Consequence: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will inspect the wiper module, and repair or replace it as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on April 21, 2022. Owner notification letters were mailed on October 25, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212352530.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA19005 · Front Wiper Transmission Inoperative
Opened Dec 13, 2019 · Closed Nov 28, 2022
Status: closed (inferred from source dates) · Visibility; Visibility/wiper; Visibility:windshield Wiper/washer:linkages
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Additional source detail variants (3)
Visibility
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Visibility:windshield Wiper/washer:linkages
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Visibility/wiper
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
RQ18002 · Windshield Wiper Transmission Failure
Opened Nov 2, 2018 · Closed Dec 19, 2019
Status: closed (inferred from source dates) · Visibility; Visibility/wiper; Visibility:windshield Wiper/washer; Visibility:windshield Wiper/washer:linkages; Visibility:windshield Wiper/washer:motor
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Additional source detail variants (5)
Visibility
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer:linkages
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer:motor
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility/wiper
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.