2013 Chevrolet Equinox

The contact owns a 2013 Chevrolet Equinox. The contact stated while driving 60 MPH, the temperature gauge indicated that the engine was overheating. The contact stated she was able to drive the vehicle to the shoulder of the road. The vehicle was towed to an independent mechanic. The vehicle was diagnosed with excessive oil consumption and a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.

The component for bulletin # N192268181 had failed. Releasing carbon monoxide into vehicle and left me with no warning to address the problem. My 02 sensors were sending my control module wrong readings . My car should be listed in this recall. I have been having problems with this since I purchased it and didn't know there was a silent recall for these parts. The only warnings I got was a bad headache everytime I drove my car .. after having it inspected I was told about the exhaust and o2 problems which I then looked online for a solution and fount the service recall announcement. Had I have known or any warning light would of popped up I would have been able to fix it before it got worst.. my vehicle has the same problems exactly down to the t that is in the recall and should be on the list for recall I'm sure there have been more complaints. Inhaling these fumes caused me and my passengers sickness and could be risk of fire from overheating but I was not alerted and did not know there was a problem until failure.

On Wednesday 10/18/23, the "check engine" light on our 2013 Equinox came on. My husband had been noticing a rattling sound for a few days prior and planned to take the car in on the upcoming Saturday. On Thursday evening10/19/23, he was about to leave for his 2nd job when the car died as he prepared to back out of the driveway. He took my Pilot to work. On Friday 10/20/23, the Equinox was towed to our mechanic who, after running a diagnostic, recommended having it towed to a Chevy dealer and we did so. Hours later, the dealer's service manager called to say the key fob key has become detached in the transfer and they would have to order a new one before assessment could begin. A $350-estimate for that portion was begrudgingly agreed to with the understanding that auto workers are on strike and ... On Tuesday 10/24, the Chevy service manager called to say their department went ahead and used needle-nosed pliers to try to diagnose it w/o waiting. It was late determined that the system was "out of time" which I later learned meant that the timing belt was skipping or something asking other technical things. Bottom line: a new engine is the only fix at a cost of $12k for a car we've only had 8 years. It's KBB value is far, far less. We are now stuck with a worthless car and no way to fix it. Please advise.

As I was coming to a red light, I heard a pop from underneath the front. About 3/4 miles down the road, I started smelling rotten eggs and hearing a rubbing noise. At the next red light, with my foot on the brake, the noise went away but the smell got stronger. When the light changed, the noise came back louder so I safely pulled off the road and had it towed to a dealership. No warning lights came on to indicate a problem. The dealership would not look at it because of a dispute with my repair service. So it was towed to a mechanic that took a picture of the transfer case blow-out. He does not do this type of repair. So I had it towed to a 2nd dealership. This dealership visually confirmed the transfer case issue but indicated he would not let his mechanics work on it because "it is too rusted and the chassis is bent." So I have a 3rd dealership that says they will do the repair. I am currently waiting for their inspection report.

Issue started appx 2015-2017, loss of oil in between oil changes but would only happen every 6-9 months, took it to Chevy dealership for inspection because there was no oil anywhere. They did 2 free oil changes 3 months apart and said nothing wrong with vehicle, even when I explained it wasn't long enough. But miracously it stopped for about 3-4 years and started slowly again, had mechanic look at it and he didn't see oil anywhere but found that the Equinox has had piston ring issues about the same time I took to dealership. Now in 2023, I cannot drive my car any further than 30 miles without it starting to jerk all over because it is out of oil. I literally stalled on the highway a few times putting myself and my family in danger, I called the dealership and service dept. told me nothing they can do unless I pay for it because they checked it back in 2015-2017 so claim is closed. in the meantime, my family's safety is at risk, I take extreme care of my vehicle so I check my oil daily and if it starts to jerk, I know it's lost the oil again. I carry oil in my car for this reason, but there was a recall and now it won't be honored because it took so long to fully arise.

The contact owns a 2013 Chevrolet Equinox. The contact stated that upon the depression of the brake pedal, the vehicle vibrated and sputtered with the "Engine Power Reduced" message displayed. The vehicle then failed to exceed 25 MPH after the failure. The vehicle was taken to a dealer where the water pump, engine gasket, upper and lower control arms, and other unknown engine parts were replaced; however, the failure persisted. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 86,400.