2024 Chevrolet Equinox Ev

I bought a new Chevy Equinox EV on 12/13/24. The day I bought the car, I found that while driving home on interstates and other roads listed by GM as mapped for Supercruise, the system will work for a few minutes, then cut out. There is no warning in advance of this shutdown. When all this happens the car immediately brakes in the middle of traffic and loses steering control, red lights go off, and the driver must quickly assume control to prevent a crash. After it happens, the car pops up a message that the ACC is also unavailable. Then another message that Forward Collision Detection is also unavailable, at which point the whole Supercruise system shuts down until the car is turned off and restarted, and then the whole cycle is repeated. This even happened once in the middle of an automated lane change. It's extremely dangerous. I brought in to the dealer service the following Monday, 12/16/24. The dealer service dept. confirmed the problem and contacted GM, which responded that they were aware of the problem and had engineers working on it. They would not provide any timeline for when a fix would be available, but looking online, this problem has continued for many months with no solution. It apparently does not affect all cars, but there are plenty of reports online of cars that it does affect.

This was new vehicle in the dealer parking lot with 215 miles on it. I took it for a test drive with the sales person in the city next to me on the passenger seat.I was on the interstate with adaptive cruise control on. When the electric breaks failed and all kinds of information popped up on the screen. The display screen toggled between, "Brake System Failure - 62 MPH Top Speed" and "Service ESC". Fortunately, interstate was not too crowded. I could sense that it took a great deal of effort effort to slow down the vehicle. So luckily there was an exit coming soon. So exited the interstate and found a shopping center parking lot. Was able to slow slowly pull into the parking lot And pull into a spot with great difficulty. Turn the car off and turn the car back on and the arrow is disappeared, and the car began to function normally.

I was in a parking lot and parking at an EV charger. As I attempted the brake, the vehicle did not respond, so I tried to pump the brake and still no response. It eventually made contact with the barrier in front of the charger. It caused some damage to the front end and several lights are lit up on the dash that aren't normally lit. This took place over the course of maybe 2-3 seconds, so minimal time to react to the brakes failing. The vehicle went over 3k miles earlier that day and leased back in Sept 24, so still fairly new. Have tried calling two Chevrolet service departments and there have been either scheduling issues or they say they do not have an EV tech. Contacted Chevrolet about where to take it to be checked out and they are supposed to get back to me.

The turn signal stalk is not correctly calibrated. When you push up it will properly hold to activate the right turn signal. However, after completing the right turn and it auto releases, many times it will release so hard that it will activate the left turn signal. This leads to a confusion for other drivers as to where you intend to go and could pose a safety risk.

I had previously activated ACC to use on the highway with the speed set at 65mph. After getting off and driving into a parking lot I accidentally bumped the resume toggle on the steering wheel and the car started to accelerate requiring me to intervene. Luckily there were no vehicles or pedestrians in front of me at the time so I was able to regain control. The owners manual has this information. "To begin using ACC again, press +RES up briefly. If the vehicle is moving more than 5 km/h (3 mph), it returns to the previous set speed." 3 mph activation speed seems problematic for low speed situations described above.

Front dash of car has severe reflection of light onto windshield. This reflection from the dashboard cowl cover interferes with driver's vision and impairs safe driving. We have created a make-do dashboard cowl cover from non-reflective felt to temporarily solve issue, but feel a recall that would install a new dashboard cowl cover is warranted.