Visibility/wiper. Review the 58 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Forward Collision Avoidance. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports0 injury reports

Structure complaints

2 reports

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Mileage unknown · Sep 6, 2025

Structure

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What component or system failed or malfunctioned, and is it available for inspection upon request? The passive keyless entry/anti-lockout system on my 2024 Chevrolet Equinox EV failed. The vehicle locked all doors with the key fob still inside the cabin. The doors appeared unlocked (handles popped out) but would not open from the outside. The key fob and vehicle are available for inspection. How was your safety or the safety of others put at risk? This malfunction created a severe child safety hazard. If my daughter had been inside during warm weather, she could have been trapped in a rapidly heating vehicle with no way to escape. This posed a life-threatening risk. Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet. The problem occurred once unexpectedly, but I intend to raise it with my Chevrolet dealer for confirmation. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet. The incident was resolved without emergency services, but I am reporting it immediately to GM and NHTSA for investigation. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps, chimes, or alerts. The vehicle gave no indication that the fob was inside or that the system had locked incorrectly.

NHTSA ODI #11685433

300 miles · Sep 10, 2024

StructureVisibility

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The contact owns a 2024 Chevrolet Equinox EV. The contact stated that the front driver's side windshield wiper travel was reduced, reducing the visibility of the roadway while driving in the rain. Additionally, the contact stated that while driving under the sun, the dashboard reflection on the windshield was significant, severely reducing the visibility of the roadway. The vehicle was taken to the dealer, but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 300.

NHTSA ODI #11613742

Official recalls

25V639000 · Forward Collision Avoidance: Warnings:external/pedestrian Alert

Sep 25, 2025

General Motors LLC (GM) is recalling certain 2024 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may not produce a sufficient change in volume between the vehicle being stopped and moving at low speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Consequence & remedy

Consequence: A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.

Remedy: The vehicle's body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 17, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252527170.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

EA26006 · Electronic Brake Module Component Failure

Opened Aug 21, 2026 · No close date supplied

Status: open (inferred from source dates) · Service Brakes

On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a “Brake System Failure” message at start up or while driving. GM shared records regarding several internal investigations for loss of brake assist due to alleged spindle fractures in the eBoost system. GM has stated that in the event of a spindle fracture, anti-lock brakes (ABS), stability control, and traction control remain functional until the vehicle comes to a complete stop. At this point, ABS, brake assist, stability control, and traction control functions are lost. The loss of these functions causes the vehicle to set one of three Diagnostic Trouble Codes (DTCs) based on failed performance criteria for the Electronic Brake Control Module (EBCM). These DTCs, in turn, activate several driver alerts: an audible chime, a visual “Service Brake System” message in the display, and multiple illuminated Malfunction Indicator Lights (MILs) for the ABS, Traction Control, and Brakes informing the driver of loss of functionality. The vehicle speed will also be limited to 70 KPH (43 MPH). Since opening PE24011, ODI has continued to receive reports of loss of brake assist. Some of these reports describe symptoms inconsistent with GM’s description of a spindle failure. These reports allege an immediate loss of brake assist functionality as opposed to the loss occurring after the vehicle comes to a complete stop. The sudden loss of brake assist during a braking event could result in extended braking distance, which increases the risk of a crash or injury. ODI believes further analysis is necessary to assess the potential for failures in GM’s eBoost system to resulting in safety-related outcomes. At this time, ODI is aware of the following vehicles that are equipped with this eBoost system: 2023-2026 MY Cadillac Lyriq, Chevrolet Colorado, and GMC Canyon; 2024-2026 MY Buick Enclave, Envision; Chevrolet Blazer EV, Equinox EV, Traverse; Cruise Origin; and GMC Acadia; 2025-2026 MY Cadillac Celestiq and Optiq. ODI is also aware of 2024-2026 MY Acura ZDX and 2024-2026 MY Honda Prologue vehicles that were built with this system. The Acura and Honda vehicles were manufactured by GM in a joint venture with Honda, and will be included in the Engineering Analysis as peer vehicles. ODI is opening this Engineering Analysis to further assess the safety-related consequences of a failed eBoost system. In addition, ODI is expanding the scope of the investigation to encompass all GM vehicles that share this eBoost system. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.