2024 Chevrolet Equinox Ev

This vehicle has a dashboard. The dashboard is made out of material that is subjected to extremely bad solar glare there are times that when driving you can’t even see out of the front window without wearing polarized sunglasses and even then you still can’t see. I’ve never had a car do this. It is so bad that when rounding corners, you may not be able to see a pedestrian or bicycle on the side of the road because you cannot see through the glare.

Intense glare of the dashboard onto the windshield while driving. I don't know if it's due to the type of plastic the dashboard is made out of, or the grade of glass the windshield is, or both, but the glare the dashboard puts on the windshield is SEVERE and happens at ALL times of day, regardless of the car's orientation towards the sun. The glare gets even worse as dust accumulates on the windshield and dashboard. There was a pedestrian in front of me at 9AM and I barely saw them. If you search google for chevy forms and reddit forms, many others are reporting this issue. To put it into perspective, when I drive my dad's BMW, the heads up display for the speedometer is less intense than the dashboard glare in my car, and the dashboard glare in my Equinox EV takes up the ENTIRE windshield. I know it doesn't seem like much, but years and years of this everyday multiplied by thousands of drivers is bound to cause terrible traffic accidents. Thanks for taking the time to read my complaint. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have had an ongoing concern with my new 2024 Equinox EV RS and wanted to share a potential safety issue. While driving during the daytime, I noticed significant glare reflecting off the front louvered component of the dashboard onto the windshield. This glare severely affected my visibility, especially when driving towards the sun, creating a distraction and making it difficult to see pedestrians, road signs, and other vehicles. This problem has occurred on almost a daily basis if it is sunny. I came very close to hitting a pedestrian walking along the roadside due to the impaired visibility. I explored the Chevy Equinox EV forum and discovered other drivers have complained of a similar problem. I contacted my dealership and showed my salesman the issue and he acknowledged the glare and spoke with the service manager (Patriot Chevrolet in Limerick, PA). The service manager did not leave his office to personally look at the glare. The dealership offered no solutions but told me to call the Chevrolet Customer Service number (800-222-1020). I had an extended conversation with the rep but no meaningful solutions were offered. I have owned many cars in my life but I have never experienced such severe glare and obstructed visibility. I am concerned that someone will be injured or killed.

On multiple occasions, the glare back coming from the dashboard is so intense I often lose visibility of the road on sunny days or when passing under lamp posts at night. I have almost gotten into multiple accidents due to not seeing pedestrians and light colored/silver vehicles turning in front of me. I took the car to the dealership so they could try to fix it, but they said it’s up to GM to do anything. I have felt so unsafe driving this vehicle, and this problem is very known in the community, and needs to be fixed asap. I live in a residential area so I often drive slow, but that doesn’t prevent the glare from happening so there aren’t any safety things on my end I could do to make it better and safer to drive.