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2024 Chevrolet Equinox Ev

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 1 of 107 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Visibility/wiper. Review the 58 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports0 injury reports

Unknown Or Other complaints

14 reports
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Mileage unknown · Mar 6, 2026
Forward Collision AvoidanceService BrakesUnknown Or Other

Automatic emergency breaking engaged while driving through an intersection when there was no danger or incoming car or need for it. If the car behind us was not paying attention they could have rear ended us.

NHTSA ODI #11722528

Mileage unknown · Sep 20, 2025
Unknown Or Other

We just bought the car and are realizing that by removing CarPlay from the EV versions (the ICE versions have it in the same hardware) hands free texting is very problematic. Group texts com through as individual texts, voice texting back to groups doesn’t work. This is a safety issue since it will cause people to go back to l…

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We just bought the car and are realizing that by removing CarPlay from the EV versions (the ICE versions have it in the same hardware) hands free texting is very problematic. Group texts com through as individual texts, voice texting back to groups doesn’t work. This is a safety issue since it will cause people to go back to looking at their phone and the lack of CarPlay is simply a money grab that comes at the expense of safety.

NHTSA ODI #11688604

Mileage unknown · Aug 25, 2025
Unknown Or Other

The instrument cluster screen displayed a message that said "service vehicle display" then went completely black. Without this screen, I have no idea how fast I'm going, the charge of the car, if there is some kind of hazard around the car. I brought the vehicle in for service on 7/2/25, where I was told the car attempted to upd…

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The instrument cluster screen displayed a message that said "service vehicle display" then went completely black. Without this screen, I have no idea how fast I'm going, the charge of the car, if there is some kind of hazard around the car. I brought the vehicle in for service on 7/2/25, where I was told the car attempted to update but failed, so they pushed through the update and it should be fine now. I then took it home, charged the car, and let it sit. As soon as I turned it on again, the "service vehicle display" message reappeared. Then as I was driving, the instrument cluster screen went out, followed by the infotainment screen. The instrument panel screen then got vertical rainbow lines across it and didn't return. I brought the vehicle back in on 7/17/25. They took the whole dashboard apart, determined that it was a loose cable, plugged it back in, and told me it should be fine now. I took the car home, charged it, and let it sit. The next time I drove it, the "service vehicle display" message returned, then the instrument panel went out. I brought it back in on 8/6/25. The car stayed there until 8/22/25, when they told me that they replaced some of the cables and it should be fine now. I am not comfortable driving this car with my 4 month old if I can't see how fast I'm going, how much charge is on the car, or worrying that the infotainment screen, and therefore the back-up camera, are going to suddenly go out.

NHTSA ODI #11682765

Mileage unknown · Mar 12, 2025
Electrical SystemFuel/propulsion SystemUnknown Or Other

Have had no heat in the car for several days. Today while driving on the freeway, vehicle has warning come up of "High Voltage Warning" and "Service Vehicle Soon." Dealership cannot get car in for another week and no loaner vehicles to any customers.

NHTSA ODI #11647799

Mileage unknown · Mar 5, 2025
Unknown Or Other

When using the turn sign to turn right, it will overcompensate and after completing the turn, turn the left turn signal on. The vehicle is available for inspection. The dealership, on second trip for the issue, was able to duplicate the issue. They did change the turn signal stalk. It is still doing this same thing, however …

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When using the turn sign to turn right, it will overcompensate and after completing the turn, turn the left turn signal on. The vehicle is available for inspection. The dealership, on second trip for the issue, was able to duplicate the issue. They did change the turn signal stalk. It is still doing this same thing, however less. I have mentioned it the dealership that it is still occurring and they have opened a case with GM they state. It put the safety of me and others at risk because people behind me believe I am turning left all of a sudden, and I am not turning left. There were no warning messages that had or have appeared. I first reported this to the dealership in August of 2024. This has happened more than the date I put down below. It has happened 6 times since the repair was done approximately 2 months ago.

NHTSA ODI #11646617

Mileage unknown · Dec 6, 2024
Unknown Or Other

The turn signal stalk is not correctly calibrated. When you push up it will properly hold to activate the right turn signal. However, after completing the right turn and it auto releases, many times it will release so hard that it will activate the left turn signal. This leads to a confusion for other drivers as to where you int…

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The turn signal stalk is not correctly calibrated. When you push up it will properly hold to activate the right turn signal. However, after completing the right turn and it auto releases, many times it will release so hard that it will activate the left turn signal. This leads to a confusion for other drivers as to where you intend to go and could pose a safety risk.

NHTSA ODI #11629179

Mileage unknown · Nov 6, 2024
Unknown Or Other

Front dash of car has severe reflection of light onto windshield. This reflection from the dashboard cowl cover interferes with driver's vision and impairs safe driving. We have created a make-do dashboard cowl cover from non-reflective felt to temporarily solve issue, but feel a recall that would install a new dashboard cowl co…

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Front dash of car has severe reflection of light onto windshield. This reflection from the dashboard cowl cover interferes with driver's vision and impairs safe driving. We have created a make-do dashboard cowl cover from non-reflective felt to temporarily solve issue, but feel a recall that would install a new dashboard cowl cover is warranted.

NHTSA ODI #11623750

Mileage unknown · Oct 27, 2024
Unknown Or Other

Front windshield has a terrible glare from the inside causing sight for driving obstructed. It has been hard to see driving when sun is on hitting down on it. I believe that this is a big major safety issue for many Equinox EV drivers. This needs to be recalled and a new windshield manufactured that doesn’t give off a glare.

NHTSA ODI #11622189

Mileage unknown · Oct 27, 2024
Unknown Or Other

During certain sunlight conditions, forward visibility is impaired because of extreme front windshield glare from the black dashboard.

NHTSA ODI #11622131

Mileage unknown · Oct 24, 2024
Unknown Or Other

The problem I think is a safety concern is the very bad glare on the windshield. I have placed a black towel over the area to hide the reflection coming off the dashboard.

NHTSA ODI #11621672

Official recalls

1

25V639000 · Forward Collision Avoidance: Warnings:external/pedestrian Alert

Sep 25, 2025

General Motors LLC (GM) is recalling certain 2024 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may not produce a sufficient change in volume between the vehicle being stopped and moving at low speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Consequence & remedy

Consequence: A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.

Remedy: The vehicle's body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 17, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252527170.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA26006 · Electronic Brake Module Component Failure

Opened Aug 21, 2026 · No close date supplied

Status: open (inferred from source dates) · Service Brakes

On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a “Brake System Failure” message at start up or while driving. GM shared records regarding several internal investigations for loss of brake assist due to alleged spindle fractures in the eBoost system. GM has stated that in the event of a spindle fracture, anti-lock brakes (ABS), stability control, and traction control remain functional until the vehicle comes to a complete stop. At this point, ABS, brake assist, stability control, and traction control functions are lost. The loss of these functions causes the vehicle to set one of three Diagnostic Trouble Codes (DTCs) based on failed performance criteria for the Electronic Brake Control Module (EBCM). These DTCs, in turn, activate several driver alerts: an audible chime, a visual “Service Brake System” message in the display, and multiple illuminated Malfunction Indicator Lights (MILs) for the ABS, Traction Control, and Brakes informing the driver of loss of functionality. The vehicle speed will also be limited to 70 KPH (43 MPH). Since opening PE24011, ODI has continued to receive reports of loss of brake assist. Some of these reports describe symptoms inconsistent with GM’s description of a spindle failure. These reports allege an immediate loss of brake assist functionality as opposed to the loss occurring after the vehicle comes to a complete stop. The sudden loss of brake assist during a braking event could result in extended braking distance, which increases the risk of a crash or injury. ODI believes further analysis is necessary to assess the potential for failures in GM’s eBoost system to resulting in safety-related outcomes. At this time, ODI is aware of the following vehicles that are equipped with this eBoost system: 2023-2026 MY Cadillac Lyriq, Chevrolet Colorado, and GMC Canyon; 2024-2026 MY Buick Enclave, Envision; Chevrolet Blazer EV, Equinox EV, Traverse; Cruise Origin; and GMC Acadia; 2025-2026 MY Cadillac Celestiq and Optiq. ODI is also aware of 2024-2026 MY Acura ZDX and 2024-2026 MY Honda Prologue vehicles that were built with this system. The Acura and Honda vehicles were manufactured by GM in a joint venture with Honda, and will be included in the Engineering Analysis as peer vehicles. ODI is opening this Engineering Analysis to further assess the safety-related consequences of a failed eBoost system. In addition, ODI is expanding the scope of the investigation to encompass all GM vehicles that share this eBoost system. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.