2017 Chevrolet Cruze

FIRST THE CAR SHAKED WHILE WE WERE WAITING AT A TRAFFIC LIGHT ON A CITY STREET. THEN WE WENT TO DRIVE INTO A TUNNEL AND I COULD NOT ACCELERATE, WE HAD TO ROLL DOWN THE HILL TO KEEP MOVING. THEN THE BRAKES WOULD NOT WORK PROPERLY. THE CAR SAID SERVICE BRAKE ASSIST, I HAD TO STEP VERY HARD ON THE BRAKE PEDAL REPEATEDLY TO TRY TO STOP THE CAR FROM HITTING THE CAR IN FRONT OF US. ONCE WE STOPPED AGAIN THE CAR SEEMED LIKE IT HAD DIED. I TRIED TO ACCELERATE BY STEPPING FULLY ON THE PEDAL AND NOTHING. THEN I PUT THE CAR IN PARK AND TRIED TO TURN OFF THE CAR BUT THAT DID NOT WORK EITHER. IT WAS NOT UNTIL THE 3RD TIME OF TRYING TO TURN THE CAR OFF THAT THE VEHICLE ACTUALLY TURNED OFF. WE WERE ABLE TO TURN THE CAR BACK ON AND AT FIRST NOTHING HAPPENED, BUT THEN THE CAR STARTED TO WORK AGAIN. WE FOUND ON GOOGLE THAT I SHOULD NOT LET THE CAR GO BACK INTO AUTO-STOP IN THE HOPE THAT THIS WOULD NOT OCCUR AGAIN SINCE WE WERE GETTING ON INTERSTATE 95.

THE VEHICLE HAS BEEN IN MOTION AT ANY SPEED... WHEN PRESSING ON THE GAS"THROTTLE ALL THE WAY DOWN" VEHICLE HAS A BRIEF INTERRUPTION OF ACCELERATION AND CHECK ENGINE LIGHT COMES ON REPORTING CODE P0325. ENGINE KNOCKS/SHAKES AND LOSE ACCELERATION AND REDUCED POWER FOR OVER 50+ MILES AFTER EACH INCIDENT. I HAVE HAD THE ENGINE REPAIRED TWICE AND REBUILT. ECM HAS BEEN REPROGRAMMED AND GM FLEW A ENGINEER TO TROUBLESHOOT I AM AGAIN HAVING PROBLEMS 10K MILES MORE AND THIS IS ONGOING AND DANGEROUS. PLEASE PLEASE INVESTIGATE THIS AS GM HAS NOT TAKEN OWNERSHIP OF THIS DEFECT. IF YOU WOULD LIKE ALL 10+ SERVICE RECORDS RELATED TO THIS I AM MORE THAN HAPPY TO SHARE AND ONSTAR HAS PREFORMED VEHICLE DIAGNOSTICS AFTER EACH INSTANCE. WHAT EVER YOU NEED PLEASE LET ME KNOW! THANKS FOR ALL THAT YOU DO! THERE WERE A MULTITUDE OF INSTANCES VEHICALS ENGINE WAS REBUILT/REPLACED AT 7K AGAIN AT 14K AND NOW AT 40K POWER TRAIN IS SHOWING SAME SIGNS AND SYMPTOMS OF PREVIOUS ISSUES

VEHICLE WAS PARKED, ELECTRICAL SHORT. POSSIBLY AFTER LOCKING THE VEHICLE THE FIRE DEPARTMENT SAID. RESULTED IN FIRE DAMAGING THE WHOLE INTERIOR OF VEHICLE. VISOR MELTED, BURNED FROM CENTER CONSOLE, RIGHT THROUGH THE FLOOR TO THE FRAME, DAMAGED THE SEATS. CAR IS A MESS FROM SMOKE DAMAGE. CAR WAS DECLARED A TOTAL LOSS BY THE INSURANCE COMPANY.

THE SERVICE STABILITY TRACK LIGHT CAME ON ALL OF A SUDDEN AND THE CAR WAS SHAKING. MY WARRANTY TEAM OUT AT 63000 MILES, AND I WAS ONLY AT 93000. I HAD TO HAVE THE INJECTOR REPLACED AND THEY SAID I ALSO HAVE TO REPLACED THE VALVE SPRING COVER. THE MECHANIC SAID THIS IS A KNOWN ISSUE WITH CHEVY CRUZE AND THAT GM KNOWS OF THE ISSUE, BUT REFUSES TO ISSUE A RECALL. IN JUST MY AREA, ONE DEALERSHIP HAS SOLD 300 INJECTORS AND VALVE SPRING COVERS RECENTLY. I DO NOT HAVE SEVERAL THOUSAND DOLLARS TO FIX A PROBLEM THAT GM IS AWARE OF. THERE IS NO REASON I AM HAVING TO FISH OR THIS MUCH MONEY AND MY CAR ISN'T EVEN OVER 100,000 MILES AND IS LESS THAN 2 YEARS OLD. SOMETHING NEEDS TO BE DONE WITH GM.

TL* THE CONTACT OWNS A 2017 CHEVROLET CRUZE. WHILE DRIVING ON AN INCLINE, THE VEHICLE DECELERATED AND ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO TEST DROVE THE VEHICLE AND STATED THAT THE THROTTLE BODY NEEDED TO BE CHECKED. THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS, INCLUDING PHILLIPS CHEVROLET (866-469-9000, LOCATED AT 9700 W LINCOLN HWY, FRANKFORT, IL 60423). ALL THREE DEALERS WERE UNABLE TO DIAGNOSE THE FAILURE AND STATED THAT THE VEHICLE WAS FINE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

THE FIRST INCIDENT OF THE CLUTCH PEDAL STAYING ON THE FLOOR WAS RIGHT AFTER START UP ON A WARM DAY. DEPRESSED THE PEDAL AND IT DID NOT RETURN UNTIL PHYSICALLY MANIPULATING IT FOR SEVERAL MINUTES. THE PROBLEM SEEMED TO GO AWAY FOR ABOUT A WEEK OR SO. THE SECOND TIME WAS WHILE DRIVING ON A HIGH SPEED ROAD (50MPH) WITH TRAFFIC LIGHTS. THANKFULLY THIS HAPPENED WHILE DOWNSHIFTING TO STOP AT A TRAFFIC LIGHT, HOWEVER, IT TOOK A MINUTE OR TWO TO GET THE PEDAL TO RETURN TO SOME DEGREE AND GET SAFELY OFF THE ROAD ALL THE WHILE TRAFFIC WAS PASSING AT HIGHER SPEEDS. IF THIS HAPPENED ON THE FREEWAY, IT COULD HAVE RESULTED IN A SERIOUS CRASH DUE TO THE LACK OF SHIFTING. AFTER RESEARCHING THIS PROBLEM, IT IS NOT THE FIRST THAT HAS BEEN REPORTED AND THERE IS A TSB REGARDING THIS ISSUE, PIP5558C. HOWEVER, THE TSB ONLY CALLS FOR 2 PARTS (FOR MY MODEL CAR- DIESEL) TO BE REPLACED, CLUTCH PIPE AND ELBOW, WHILE ALL OF THE CASES SEEM TO HAVE MORE PARTS NEEDING REPLACEMENT AFTER THE FIRST ROUND OF "FIXES", INCLUDING THE MASTER AND SLAVE CLUTCH CYLINDERS. THIS SHOULD BE UPGRADED TO A SAFETY RECALL DUE TO THE UNPREDICTABLE NATURE OF THE PROBLEM, THE FACT THAT YOU LOSE THE ABILITY TO SAFELY CONTROL THE SPEED OF THE CAR THROUGH SHIFTING AND THE FACT THAT SIMILAR PROBLEMS ARE BEING RECALLED IN EUROPE FOR THE INTERNATIONAL VERSION OF THE CAR. I STILL HAVE YET TO GET MY CAR BACK (WAITING FOR PARTS FOR A MONTH NOW) TO FIND OUT IF THIS PROBLEM IS FIXED OR IF IT WILL NEED MORE REPAIRS.

VEHICLE PURCHASED UNDER 1 MONTH AGO WITH 15K MILES ON IT. VEHICLE WAS STATIONARY AT A RED LIGHT WITH AUTO STOP ENGAGED, I ATTEMPTED TO ACCELERATE AS LIGHT TURNED GREEN; AUTO STOP ATTEMPTED TO TURN ON, THEN SEEMINGLY FAILED AND VEHICLE COMPLETELY SHUT OFF. REQUIRED ME TO PUT VEHICLE IN PARK, THEN TURN KEY SO IGNITION WAS OFF THEN BACK ON AGAIN, VEHICLE CAME BACK ON WITH NO ISSUES AND I DROVE AWAY. OUTSIDE TEMPERATURE WAS 109 F, AND THIS OCCURED AT THE END OF MY 25 MILE DRIVE HOME FROM WORK USING MOSTLY SURFACE STREETS.

DIGITAL GAUGE CLUSTER EVENTUALLY SHORTS DUE TO FACTORY-INSTALLED WIRING BEING TOO SHORT. NEEDS A SPECIAL WIRING HARNESS TO LENGTHEN THE WIRES TO PREVENT PREMATURE WEAR. AFFECTS EVERYTHING FROM THE RADIO, TO CRITICAL VEHICLE INFORMATION SUCH AS MILEAGE, FUEL LEVEL, CURRENT SPEED, RPMS, ETC. THIS ISSUE CAN OCCUR AT ANY TIME. IN MY PARTICULAR CASE, THE VEHICLE WAS OPERATING FINE IN THE MORNING, WAS SHUT OFF, AND THEN NO LONGER FUNCTIONING IN THE AFTERNOON UPON STARTING UP AGAIN.

TL* THE CONTACT OWNS A 2017 CHEVROLET CRUZE. WHILE DRIVING UP A HILL AT 45 MPH, THE CONTACT RELEASED THE ACCELERATOR PEDAL AND THE VEHICLE BEGAN TO ACCELERATE ON ITS OWN WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. ONCE HE STOPPED THE VEHICLE, THE VEHICLE RESUMED NORMAL DRIVING FUNCTION. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 80,000.