Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
540–25K
2525–50K
1550–75K
1475–100K
6100–150K
0150K+
114 reports with mileage · 87 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 73 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 39 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
8 crash reports6 fire reports5 injury reports
What owners actually said
201 reports
17,000 miles · Aug 31, 2020
Electrical System
CAR BATTERY ON VEHICLE WITH 17,000 MILES ON IT BATTERY DIED ON MAJOR STREET AND COMPLETELY LOCKED UP ALMOST EVERYTHING CAR COULD NOT BE PUSHED OUT OF WAY ON MAJOR STREET ON RAINY DARK MORNING FORTUNATELY WAS A SUNDAY MORNING WITH NOT HEAVY TRAFFIC BATTERY IS IN TRUNK AND AUTOZONE WOULD NOT PUT NEW BATTERY IN IT EVEN THOUGH ADVER…
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CAR BATTERY ON VEHICLE WITH 17,000 MILES ON IT BATTERY DIED ON MAJOR STREET AND COMPLETELY LOCKED UP ALMOST EVERYTHING CAR COULD NOT BE PUSHED OUT OF WAY ON MAJOR STREET ON RAINY DARK MORNING FORTUNATELY WAS A SUNDAY MORNING WITH NOT HEAVY TRAFFIC BATTERY IS IN TRUNK AND AUTOZONE WOULD NOT PUT NEW BATTERY IN IT EVEN THOUGH ADVERTISE THAT THE WILL AAA CAME TO RESCUE WITHIN 30 MINUTES THIS CAR I WASA ON MAJOR STREET AT STOPLIGHT IN MIDDLE LANE AND HAD TO STAND OUTSIDE IN RAIN TO TRY ANDWAVE ARNS TO TRY AND MAKE SURE SOMEONE WOULD NOT REAR END ME.I WAS STOPPED AT A TRAFGFIC LIGHT WHEN IT WAS ABOUT 1 MONTH AFTER I LEASED IT ALSO CAME TO COMPLETE STOP ON SIDE STREET AND TOOK GM 3AND 1/2 HOURS TO COME AND GET IT TO TAKE TO DEALERSHIP ABOUT 3 MILES AWAY
NHTSA ODI #11352196
43,000 miles · Aug 28, 2020
Power Train
CLUTCH PEDAL DROPS TO THE FLOOR AND STICKS, DOES NOT RETURN. OCCASIONALLY STICKING POINT IS HIGH ENOUGH THAT IT IS STILL POSSIBLE TO SHIFT GEARS. SOMETIMES THE ENGAGEMENT POINT IS TOO LOW AND GEARSHIFTING BECOMES IMPOSSIBLE UNLESS DRIVER CAN PERFECTLY REV-MATCH AND FLOAT INTO THE GEAR. CHEVY SERVICE DEPARTMENT CAME BACK WITH T…
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CLUTCH PEDAL DROPS TO THE FLOOR AND STICKS, DOES NOT RETURN. OCCASIONALLY STICKING POINT IS HIGH ENOUGH THAT IT IS STILL POSSIBLE TO SHIFT GEARS. SOMETIMES THE ENGAGEMENT POINT IS TOO LOW AND GEARSHIFTING BECOMES IMPOSSIBLE UNLESS DRIVER CAN PERFECTLY REV-MATCH AND FLOAT INTO THE GEAR. CHEVY SERVICE DEPARTMENT CAME BACK WITH TSB #PIP5558C FOR DEBRIS STUCK IN SMALL ORIFICE IN HYDRAULIC LINE AND ESTIMATED ~1500 IN REPAIR COSTS ON A CAR THAT ONLY HAS 40K MILES, AS THE CLUTCH SYSTEM IS NOT COVERED UNDER THE POWERTRAIN WARRANTY- WHY???? IT IS VERY DANGEROUS TO SUDDENLY AND WITHOUT WARNING BECOME UNABLE TO SHIFT GEARS IN A MANUAL CAR. THIS PROBLEM HAS HAPPENED TO ME ~5 TIMES IN THREE WEEKS, SOMETIMES WHILE STOPPED AT A LIGHT OR STOP SIGN AND SOMETIMES WHILE DRIVING AT SPEED. PEDAL CAN BE PULLED UP INTO NORMAL POSITION BY FOOT OR HAND BUT HYDRAULIC PRESSURE DOES NOT RETURN, THUS CLUTCH IS USELESS. THIS ISSUE APPEARS TO BE VERY COMMON AS THERE ARE NUMEROUS THREADS ON THE WEBSITE CRUZETALK.COM RELATED TO THE ISSUE AND TSB. THE FACT THAT THERE EVEN IS A TSB FOR THIS ISSUE SPEAKS TO ITS PREVALENCE. FOR GM TO IGNORE THIS DANGEROUS FAULT IN THEIR VEHICLES IS IRRESPONSIBLE AT BEST.
NHTSA ODI #11351900
82,300 miles · Aug 28, 2020
Engine
INTERNAL TURBO CHARGER FAILURE. NOT GETTING ENOUGH BOOST PRESSURE CONSISTENTLY. CAR WILL BE MOVING ALONG FINE DOWN THE HIGHWAY, AND THEN SUDDENLY DROP SPEED.
NHTSA ODI #11351766
53,000 miles · Aug 1, 2020
Engine
VEHICLE HAS STALLED 4 TIMES NOW IN THE PAST WEEK OR SO. IT HAS PASSED INSPECTIONS AT FIRESTONE AND THE OIL CHANGE SHOP AND THERE ARE NO AREAS WITH SUGGESTED MAINTENANCE OR REPAIRS. THE VEHICLE STALLS AFTER BEING IN PARK OR HAVING MY FOOT ON THE BRAKE AND NOT MOVING, AND THEN ATTEMPTING TO ACCELERATE/MOVE AGAIN. ALL 4 TIMES I HAV…
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VEHICLE HAS STALLED 4 TIMES NOW IN THE PAST WEEK OR SO. IT HAS PASSED INSPECTIONS AT FIRESTONE AND THE OIL CHANGE SHOP AND THERE ARE NO AREAS WITH SUGGESTED MAINTENANCE OR REPAIRS. THE VEHICLE STALLS AFTER BEING IN PARK OR HAVING MY FOOT ON THE BRAKE AND NOT MOVING, AND THEN ATTEMPTING TO ACCELERATE/MOVE AGAIN. ALL 4 TIMES I HAVE BEEN ON A LEVEL STREET OR PARKING LOT, WITH THE WHEELS STRAIGHT, AFTER THE ENGINE HAD BEEN RUNNING FOR SEVERAL MINUTES UP TO AN HOUR. I HAVE TO PUT IT IN PARK, TURN OFF THE VEHICLE, AND THEN RESTART THE ENGINE AGAIN TO CONTINUE DRIVING.
NHTSA ODI #11342691
70 miles · Jul 17, 2020
Fuel/propulsion SystemSeats
FLUID LEAK WHEN RIDING FOR ALONG PERIOD ON INTERSTATE UNDER DASH WHERE BRAKING IS
NHTSA ODI #11339864
86,532 miles · Jul 13, 2020
Service Brakes
I RECEIVED A WAITING NOTIFICATION STATING 'SERVICE BRAKING SYSTEM' WHILE I WAS DRIVING ON THE FREEWAY AND THEN MY CARS BRAKE PEDAL BEGAN TO STICK AND VIBRATE WHILE THERE BEING NOTHING WRONG WITH THE PADS. ROTORS, BRAKE LINES, OR BRAKE FLUID. IT COULD'VE CAUSED ME TO GET INTO AN ACCIDENT AND HURT OTHERS OR MYSELF DUE TO THIS FAUL…
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I RECEIVED A WAITING NOTIFICATION STATING 'SERVICE BRAKING SYSTEM' WHILE I WAS DRIVING ON THE FREEWAY AND THEN MY CARS BRAKE PEDAL BEGAN TO STICK AND VIBRATE WHILE THERE BEING NOTHING WRONG WITH THE PADS. ROTORS, BRAKE LINES, OR BRAKE FLUID. IT COULD'VE CAUSED ME TO GET INTO AN ACCIDENT AND HURT OTHERS OR MYSELF DUE TO THIS FAULTY BRAKE SYSTEM.
NHTSA ODI #11339234
135,097 miles · Jul 1, 2020
Fuel/propulsion System
FUEL INECTORS: AT TIMES IT SEEMS THE CAR GETS SLUGGISH, AND FIGHTS TO GET GAS TO THE INJECTORS. AT TIMES, THERE ISN'T ENOUGH POWER TO KEEP THE CAR GOING. MY CAR WAS ON AN OPEN HIGHWAY WHEN I EXPERIENCED THIS ISSUE.
NHTSA ODI #11337052
75,000 miles · Jun 17, 2020
Electrical SystemStructureUnknown Or Other
THERE IS A KNOWN ISSUES WITH THE 2016+ CHEVY CRUZE MODELS WHERE THE TOP MOUNTED BRAKE LIGHT CRACKS AND WATER LEAKS INTO THE TRUNK UNDER THE SPARE TIRE AND INTO THE BATTERY COMPARTMENT. THE WATER ALSO COMES INTO CONTACT WITH OTHER ELECTRICAL COMPONENTS THAT ARE BETWEEN THE REAR SEAT AND REAR QUARTER PANEL. THIS CAUSES A MUSTY/MIL…
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THERE IS A KNOWN ISSUES WITH THE 2016+ CHEVY CRUZE MODELS WHERE THE TOP MOUNTED BRAKE LIGHT CRACKS AND WATER LEAKS INTO THE TRUNK UNDER THE SPARE TIRE AND INTO THE BATTERY COMPARTMENT. THE WATER ALSO COMES INTO CONTACT WITH OTHER ELECTRICAL COMPONENTS THAT ARE BETWEEN THE REAR SEAT AND REAR QUARTER PANEL. THIS CAUSES A MUSTY/MILDEW SMELL IN THE VEHICLE AND CAN POTENTIALLY CAUSE ELECTRICAL SHORTS AND ISSUES DUE TO THE COMPONENTS THAT ARE IN THE AFFECTED AREA. AS STATED THIS IS A KNOWN ISSUE WITH THESE CARS AND A RECALL WAS ISSUED FOR THIS EXACT PROBLEM BUT THERE ARE MANY OTHER VINS THAT WERE AFFECTED INCLUDING MINE THAT WERE NOT INCLUDED IN THE RECALL.
NHTSA ODI #11329418
59,500 miles · Jun 15, 2020
EngineSteeringUnknown Or Other
VEHICLE HAS HAD A MISFIRE THAT ONLY THREW A SINGLE GENERIC MISFIRE CODE FOR CYLINDER 3. JERKS OCCASIONALLY WHEN SLOWING DOWN AT STOP LIGHTS OR SIGNS. RECENTLY WENT TO TURN AROUND AFTER MISSING A TURN, SHIFTED IT INTO REVERSE AFTER STOPPING IN A RANDOM DRIVEWAY OFF A CITY ROAD, SLOWLY BEGAN TO BACK UP AND IT MOVED ABOUT AN INCH…
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VEHICLE HAS HAD A MISFIRE THAT ONLY THREW A SINGLE GENERIC MISFIRE CODE FOR CYLINDER 3. JERKS OCCASIONALLY WHEN SLOWING DOWN AT STOP LIGHTS OR SIGNS. RECENTLY WENT TO TURN AROUND AFTER MISSING A TURN, SHIFTED IT INTO REVERSE AFTER STOPPING IN A RANDOM DRIVEWAY OFF A CITY ROAD, SLOWLY BEGAN TO BACK UP AND IT MOVED ABOUT AN INCH BEFORE THE STEERING WHEEL COMPLETELY LOCKED UP, A/C SHUT OFF, CAR ACTED LIKE IT WAS IN NEUTRAL AND WOULD ONLY ROLL FORWARD, WOULD NOT ACCELERATE WITH GAS. ENGINE WAS STILL RUNNING, NO LIGHTS CAME ON, BUT PROBLEM REMAINED UNTIL I PUT IT IN PARK AND SHUT THE VEHICLE OFF. TURNED IT BACK ON AND IT STARTED NORMAL AND HAVEN'T HAD A PROBLEM SINCE BUT IT'S ONLY BEEN 2 DAYS. TOOK IT IN TO DEALERSHIP AND FOUND 0 CODES AND ARE UNSURE AS TO WHAT COULD POSSIBLY CREATE THE ISSUE DUE TO NO CODES AND IT ONLY HAPPENING INTERMITTENTLY. *TR
NHTSA ODI #11329063
28,000 miles · Jun 9, 2020
EngineFire
TL* THE CONTACT OWNED A 2017 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATE 25 MPH WHEN SHE UNEXPECTEDLY SAW SMOKE COMING FROM HER REAR VIEW MIRROR WITHOUT WARNING. THE CONTACT IMMEDIATELY EXITED THE VEHICLE AND DIALED 911 WHEN SHORTLY AFTER THE FRONT OF THE VEHICLE WHERE THE ENGINE WAS LOCATED AND BURST INTO …
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TL* THE CONTACT OWNED A 2017 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATE 25 MPH WHEN SHE UNEXPECTEDLY SAW SMOKE COMING FROM HER REAR VIEW MIRROR WITHOUT WARNING. THE CONTACT IMMEDIATELY EXITED THE VEHICLE AND DIALED 911 WHEN SHORTLY AFTER THE FRONT OF THE VEHICLE WHERE THE ENGINE WAS LOCATED AND BURST INTO FLAMES. THE FIRE DEPARTMENT DOUSED THE FLAMES. A REPORT WAS TAKEN HOWEVER NOT AVAILABLE. THE DEALER WAS NOTIFIED AND REFERRED THE CONTACT TO THE MANUFACTURER BUT AND A MESSAGE WAS LEFT. THE FAILURE MILEAGE WAS 28,000. THE VEHICLE WAS TOTALED.
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Consequence & remedy
Consequence: A fuel leak, in the presence of an ignition source, increases the risk of a fire.
Remedy: GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18159.
General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
Consequence & remedy
Consequence: In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.
Remedy: GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2017 Chevrolet Cruze Problems, Complaints & Recalls | Skip That Year