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2017 Chevrolet Cruze

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Chevrolet Cruze do not stand out strongly from the model-year median of 250.

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When problems were reported

Mileage at the reported incident

114 reports with mileage · 87 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 73 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 39 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports6 fire reports5 injury reports

Structure complaints

16 reports
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21,400 miles · Jan 16, 2020
Structure

MY 2017 CHEVROLET CRUZE DISPLAYED A CHECK ENGINE LIGHT ONE DAY AFTER DRIVING TO THE GYM FROM MY HOME (ABOUT 7 MILES) AND SITTING FOR ABOUT AN HOUR AND HALF. THE CHECK ENGINE LIGHT WAS SOLID AND I DROVE HOME WITHOUT NOTICING ANYTHING ODD WITH THE CAR. FIGURING IT WAS A NON-ISSUE I LET THE CAR SIT FOR ABOUT 45 MINUTES AND WENT BAC…

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MY 2017 CHEVROLET CRUZE DISPLAYED A CHECK ENGINE LIGHT ONE DAY AFTER DRIVING TO THE GYM FROM MY HOME (ABOUT 7 MILES) AND SITTING FOR ABOUT AN HOUR AND HALF. THE CHECK ENGINE LIGHT WAS SOLID AND I DROVE HOME WITHOUT NOTICING ANYTHING ODD WITH THE CAR. FIGURING IT WAS A NON-ISSUE I LET THE CAR SIT FOR ABOUT 45 MINUTES AND WENT BACK OUT AND TURNED THE CAR ON TO SEE THE CHECK ENGINE LIGHT WAS STILL ON. I THEN GOT AN EMAIL FROM ONSTAR SAYING THAT MY CAR HAD AN ISSUE WITH THE TRANSMISSION SYSTEM OR BATTERY. FINDING THAT CONCERNING I TOOK MY CAR TO THE NEAREST CHEVROLET DEALERSHIP. THEY COULD NOT FIND ANY MAJOR CODES AND RESET THE CHECK ENGINE LIGHT AND SENT ME ON MY WAY. THE LIGHT CAME BACK ON THE NEXT DAY. CALLING THE DEALERSHIP BACK I MADE AN APPOINTMENT TO HAVE THE CAR CHECKED BY A TECHNICIAN. WHEN I SHOWED UP FOR MY APPOINTMENT I WAS TOLD I SHOULD UNPLUG ANY CELL PHONE CHARGERS AS THAT COULD BE A POSSIBLE ISSUE. THEY RESET THE CEL AND I LEFT ONLY TO HAVE THE LIGHT POP BACK ON AGAIN WITHIN 10 MINUTES. I THEN TOOK THE CAR BACK THAT DAY TO HAVE A MORE THOROUGH INSPECTION. THEY ENDED UP FINDING RUST IN THE TRUNK PAN. RUST IN THE BOTTOM OF A 2017 VEHICLE. SOUNDS LIKE A PRETTY BIG DEFECT TO ME. I WAS TOLD IF I WANTED GM TO TRY AND FIX THE VEHICLE IT WOULD RESULT IN DIMINISHED VALUE FOR MY CAR. UP TO THIS POINT, THERE WAS NO OTHER INDICATION OF ANYTHING LEAKING OR ANY OTHER ELECTRICAL ISSUES. THERE ARE MANY REPORTS OF THESE CARS LEAKING IN THE TRUNK AREA. TIME FOR GM TO DO SOMETHING ABOUT THIS ISSUE.

NHTSA ODI #11299699

Mileage unknown · Jan 10, 2020
Structure

HAVING TROUBLE WITH THE TRUNK NOT OPENING WITH THE KEY FAUB OR TRUNK RELEASE BUTTON OR THE ONE ON THE LID! VERY AGGRAVATING U CAN HEAR IT CLICKING LIKE ITS TRYING BUT WONT OPEN BUT WHEN IT DOES IT HAPPENS AS YOUR DRIVING DOWN THE ROAD,ITS HAPPENED SEVERAL TIMES , AND FOR BEING A 2017 CRUZE AND NOT HAVING A CRUISE CONTROL IS JUST…

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HAVING TROUBLE WITH THE TRUNK NOT OPENING WITH THE KEY FAUB OR TRUNK RELEASE BUTTON OR THE ONE ON THE LID! VERY AGGRAVATING U CAN HEAR IT CLICKING LIKE ITS TRYING BUT WONT OPEN BUT WHEN IT DOES IT HAPPENS AS YOUR DRIVING DOWN THE ROAD,ITS HAPPENED SEVERAL TIMES , AND FOR BEING A 2017 CRUZE AND NOT HAVING A CRUISE CONTROL IS JUST STUPID! ONLY 2 YEARS OLD SHOULDN'T BE HAVING ANY PROBLEMS VERY ANNOYING!!

NHTSA ODI #11298497

13,300 miles · Jul 3, 2019
Structure

TRUNK WONT OPEN AT TIMES WHEN HITTING THE RELEASE BUTTON INSIDE CAR OR ON THE KEYCHAIN. I CAN HEAR CLICKING LIKE ITS OPENED BUT IT ISNT AND IT SAYS ON THE DASH SCREEN THAT IT IS. BUT IT WILL OPEN GOIN DOWN THE ROAD WHILE IM DRIVING THATS VERY AGGRAVATING AND DANGEROUS! DIDNT SEE ANY RECALLS FOR THIS BUT I NEEDED TO BRING THIS TO…

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TRUNK WONT OPEN AT TIMES WHEN HITTING THE RELEASE BUTTON INSIDE CAR OR ON THE KEYCHAIN. I CAN HEAR CLICKING LIKE ITS OPENED BUT IT ISNT AND IT SAYS ON THE DASH SCREEN THAT IT IS. BUT IT WILL OPEN GOIN DOWN THE ROAD WHILE IM DRIVING THATS VERY AGGRAVATING AND DANGEROUS! DIDNT SEE ANY RECALLS FOR THIS BUT I NEEDED TO BRING THIS TO YOUR ATTENTION. DONT KNOW IF ANYONE ELSE HAS HAD THIS PROBLEM. IT STARTED DOING THIS A COUPLE MONTHS AGO. ITS JUST RANDOM WHEN IT DOES IT!

NHTSA ODI #11229123

36,829 miles · Jun 18, 2019
Exterior LightingStructure

TL* THE CONTACT OWNS A 2017 CHEVROLET CRUZE. THE CONTACT NOTICED THAT THE HIGH MOUNT BRAKE SEAL WAS CRACKED. THE VEHICLE WAS TAKEN TO HOMETOWN CHEVROLET BUICK GMC (2009 BARNES ST, REIDSVILLE, NC 27320, (336) 634-0050) WHERE IT WAS DIAGNOSED THAT THE THIRD HIGH MOUNT BRAKE LIGHT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED…

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TL* THE CONTACT OWNS A 2017 CHEVROLET CRUZE. THE CONTACT NOTICED THAT THE HIGH MOUNT BRAKE SEAL WAS CRACKED. THE VEHICLE WAS TAKEN TO HOMETOWN CHEVROLET BUICK GMC (2009 BARNES ST, REIDSVILLE, NC 27320, (336) 634-0050) WHERE IT WAS DIAGNOSED THAT THE THIRD HIGH MOUNT BRAKE LIGHT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,829.

NHTSA ODI #11220961

17,500 miles · Feb 22, 2019
Structure

THE HIGH MOUNT BRAKE LIGHT HOUSING FAILS TO SEAL, ALLOWING WATER TO COLLECT INSIDE THE TRUNK. IF UNCHECKED, WATER COULD CONTINUE TO COLLECT AND POSSIBLY SHORT THE FUSE BOX OR BATTERY THAT ARE LOCATED IN THE TRUNK. THE DEALER CAN REPLACE THE SEAL AND/OR HOUSING TO REMEDY.

NHTSA ODI #11181751

2,220 miles · Apr 29, 2018
StructureSuspensionUnknown Or Other

ALMOST 6 MONTHS TO THE DAY OF PURCHASE, I WAS PLANNING A TRIP THAT REQUIRED 3.5 HOURS OF HIGHWAY DRIVING. THE DAY BEFORE MY TRIP, I HAD AN UNFAMILIAR ALERT, SO I TOOK IT TO AUTONATION UNDER WARRANTY. THEY FOUND THE CAR HAD BEEN IN A MAJOR ACCIDENT WHERE THE FRONT END HAD BEEN "STRAIGHTENED" AND ADVISED ME NOT TO RISK DRIVING I…

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ALMOST 6 MONTHS TO THE DAY OF PURCHASE, I WAS PLANNING A TRIP THAT REQUIRED 3.5 HOURS OF HIGHWAY DRIVING. THE DAY BEFORE MY TRIP, I HAD AN UNFAMILIAR ALERT, SO I TOOK IT TO AUTONATION UNDER WARRANTY. THEY FOUND THE CAR HAD BEEN IN A MAJOR ACCIDENT WHERE THE FRONT END HAD BEEN "STRAIGHTENED" AND ADVISED ME NOT TO RISK DRIVING IT ON THE TRIP. A MAJOR ACCIDENT WHERE THE FRONT END HAD TO BE STRAIGHTENED WAS NOT DISCLOSED TO ME. AUTONATION TOLD ME TO GO TO OFFLEASEONLY, BECAUSE THE WARRANTY WAS VOIDED BY REPAIRS NOT BEING DONE BY A CHEVY DEALERSHIP. AUTONATION SHOWED ME, WHILE ON THE LIFT, THE EVIDENCE. I CONTACTED OFFLEASE AND THEY DID NOT EVEN LOOK AT MY VEHICLE AND TOLD ME THAT THEY COULD NOT HELP ME. I SENT PHOTOS AND THEY SAID THEY COULD NOT HELP AND SAID I SHOULD CONTACT CHEVY CORPORATE OFFICES AND FIGHT FOR THE WARRANTY. I RETURNED TO AUTONATION AND PAID A DIAGNOSTIC FEE OF $175.73 AND GOT SPECIFICS ON COSTS WHICH I SHARED WITH OFFLEASE--$2500 FOR MECHANICAL REPAIRS AND STRUCTURAL REPAIRS WOULD START AT $1500 WITH NO GUARANTEE THE FRONT END WOULD BE AS SAFE AND THAT CORRECTING THE SHODDY WORK ON THE FRAME COULD DEGRADE ITS STRUCTURE AND STABILITY. AUTONATION SAID THAT THEY ARE NOTORIOUS FOR SELLING CARS LIKE THIS. OFFLEASE REPRESENTATIVES DECLINED TO WORK WITH ME. I PROVIDED WITH THE RECOMMENDATION BY AUTONATION THAT OFFLEASE SHOULD CLAIM A LOSS THROUGH THEIR INSURANCE AND REPLACE MY CAR. OFFLEASE DECLINED AND REFERRED ME TO PEPBOYS FOR REPAIR, BUT WHEN ASKED THE ESTIMATED COST, THEY NEVER RESPONDED. I ONLY DRIVE IN TOWN. I HAVE HAD TO RENT/BORROW A CAR FOR TRAVEL TO EXTENDED DISTANCES TO AVOID THE FEAR. OFFLEASE CLAIMS TO INSPECT VEHICLES WELL & CARE ABOUT THEIR CUSTOMERS; BUT THEY HAVE SHOWN NO INTEREST IN MY SAFETY.

NHTSA ODI #11090887

Official recalls

2

18V304000 · Fuel System, Gasoline

May 10, 2018

General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Consequence & remedy

Consequence: A fuel leak, in the presence of an ignition source, increases the risk of a fire.

Remedy: GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18159.

17V057000 · Seats:front Assembly:head Restraint

Jan 26, 2017

General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

Consequence & remedy

Consequence: In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.

Remedy: GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.