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2017 Chevrolet Cruze

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Chevrolet Cruze do not stand out strongly from the model-year median of 250.

About this comparison →

When problems were reported

Mileage at the reported incident

114 reports with mileage · 87 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 73 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 39 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports6 fire reports5 injury reports

Engine complaints

73 reports
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62,000 miles · Dec 22, 2020
Engine

I WAS DRIVING CHECK ENGINE LIGHT CAME ON. I IMMEDIATELY DROVE CAR HOME. GOT TENTAL. CALLED MY WARRANTY COMPANY HAD CAR TOWED TO GARAGE. HARAGEVIS MOT QUALIFIED TO REPLACE TURBO ENGINE. WAITING TIL MORNING TO FIX.

NHTSA ODI #11384626

57,000 miles · Nov 24, 2020
Engine

AT AROUND 57,000 MILES SERVICE STABILITRACK MESSAGE DISPLAYED ON DASHBOARD. NEXT DAY CEL CAME ON. ROUGH IDLING. TOOK IT TO CLOSEST CHEVY DEALER TOLD IT WAS A MISFIRE IN CYLINDER 1. NEW SPARK PLUGS AND COIL PACK. DIDN'T FIX. RAN COMPRESSION TEST AND LOW COMPRESSION ON THAT CYLINDER (110 VS 220 IN OTHER 3 CYLINDERS). TOOK IT TO TH…

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AT AROUND 57,000 MILES SERVICE STABILITRACK MESSAGE DISPLAYED ON DASHBOARD. NEXT DAY CEL CAME ON. ROUGH IDLING. TOOK IT TO CLOSEST CHEVY DEALER TOLD IT WAS A MISFIRE IN CYLINDER 1. NEW SPARK PLUGS AND COIL PACK. DIDN'T FIX. RAN COMPRESSION TEST AND LOW COMPRESSION ON THAT CYLINDER (110 VS 220 IN OTHER 3 CYLINDERS). TOOK IT TO THE DEALERSHIP WE PURCHASED IT FROM AND FOR SURE IT'S A PISTON. REPLACING ALL 4 PISTONS N SEALS UNDER OUR WARRANTY.

NHTSA ODI #11376103

64,000 miles · Oct 18, 2020
Engine

64,000 MILES, CAR STARTED SPUTTERING, SERVICE STABILITRAC AND CHECK ENGINE LIGHTS CAME ON. DEALERSHIP SAID PISTON RING BROKE AND SCORED THE CYLINDER WALL BEYOND REPAIR. NEED TO REPLACE ENGINE.

NHTSA ODI #11365026

18,511 miles · Oct 15, 2020
Electrical SystemEngine

TL* THE CONTACT OWNS A 2017 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE AUTO STOP MODE WAS ACTIVATED AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS DARK. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORM…

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TL* THE CONTACT OWNS A 2017 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE AUTO STOP MODE WAS ACTIVATED AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS DARK. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT WAS INFORMED THAT AN ADVISOR WOULD CONTACT THE DEALER. THE CONTACT WAS ADVISED NOT TO MENTION THE FAILURE TO THE DEALER BECAUSE SHE HAD TAKEN THE VEHICLE FOR THE REPLACEMENT OF THE BATTERY TO VERIFY IF THAT WAS THE CAUSE OF THE FAILURE AT JENKINS CHEVROLET OF VENICE (2324 S TAMIAMI TRAIL, VENICE, FL 34293). THE FAILURE MILEAGE WAS APPROXIMATELY 18,511. *BF *TR

NHTSA ODI #11364479

82,300 miles · Aug 28, 2020
Engine

INTERNAL TURBO CHARGER FAILURE. NOT GETTING ENOUGH BOOST PRESSURE CONSISTENTLY. CAR WILL BE MOVING ALONG FINE DOWN THE HIGHWAY, AND THEN SUDDENLY DROP SPEED.

NHTSA ODI #11351766

53,000 miles · Aug 1, 2020
Engine

VEHICLE HAS STALLED 4 TIMES NOW IN THE PAST WEEK OR SO. IT HAS PASSED INSPECTIONS AT FIRESTONE AND THE OIL CHANGE SHOP AND THERE ARE NO AREAS WITH SUGGESTED MAINTENANCE OR REPAIRS. THE VEHICLE STALLS AFTER BEING IN PARK OR HAVING MY FOOT ON THE BRAKE AND NOT MOVING, AND THEN ATTEMPTING TO ACCELERATE/MOVE AGAIN. ALL 4 TIMES I HAV…

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VEHICLE HAS STALLED 4 TIMES NOW IN THE PAST WEEK OR SO. IT HAS PASSED INSPECTIONS AT FIRESTONE AND THE OIL CHANGE SHOP AND THERE ARE NO AREAS WITH SUGGESTED MAINTENANCE OR REPAIRS. THE VEHICLE STALLS AFTER BEING IN PARK OR HAVING MY FOOT ON THE BRAKE AND NOT MOVING, AND THEN ATTEMPTING TO ACCELERATE/MOVE AGAIN. ALL 4 TIMES I HAVE BEEN ON A LEVEL STREET OR PARKING LOT, WITH THE WHEELS STRAIGHT, AFTER THE ENGINE HAD BEEN RUNNING FOR SEVERAL MINUTES UP TO AN HOUR. I HAVE TO PUT IT IN PARK, TURN OFF THE VEHICLE, AND THEN RESTART THE ENGINE AGAIN TO CONTINUE DRIVING.

NHTSA ODI #11342691

59,500 miles · Jun 15, 2020
EngineSteeringUnknown Or Other

VEHICLE HAS HAD A MISFIRE THAT ONLY THREW A SINGLE GENERIC MISFIRE CODE FOR CYLINDER 3. JERKS OCCASIONALLY WHEN SLOWING DOWN AT STOP LIGHTS OR SIGNS. RECENTLY WENT TO TURN AROUND AFTER MISSING A TURN, SHIFTED IT INTO REVERSE AFTER STOPPING IN A RANDOM DRIVEWAY OFF A CITY ROAD, SLOWLY BEGAN TO BACK UP AND IT MOVED ABOUT AN INCH…

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VEHICLE HAS HAD A MISFIRE THAT ONLY THREW A SINGLE GENERIC MISFIRE CODE FOR CYLINDER 3. JERKS OCCASIONALLY WHEN SLOWING DOWN AT STOP LIGHTS OR SIGNS. RECENTLY WENT TO TURN AROUND AFTER MISSING A TURN, SHIFTED IT INTO REVERSE AFTER STOPPING IN A RANDOM DRIVEWAY OFF A CITY ROAD, SLOWLY BEGAN TO BACK UP AND IT MOVED ABOUT AN INCH BEFORE THE STEERING WHEEL COMPLETELY LOCKED UP, A/C SHUT OFF, CAR ACTED LIKE IT WAS IN NEUTRAL AND WOULD ONLY ROLL FORWARD, WOULD NOT ACCELERATE WITH GAS. ENGINE WAS STILL RUNNING, NO LIGHTS CAME ON, BUT PROBLEM REMAINED UNTIL I PUT IT IN PARK AND SHUT THE VEHICLE OFF. TURNED IT BACK ON AND IT STARTED NORMAL AND HAVEN'T HAD A PROBLEM SINCE BUT IT'S ONLY BEEN 2 DAYS. TOOK IT IN TO DEALERSHIP AND FOUND 0 CODES AND ARE UNSURE AS TO WHAT COULD POSSIBLY CREATE THE ISSUE DUE TO NO CODES AND IT ONLY HAPPENING INTERMITTENTLY. *TR

NHTSA ODI #11329063

28,000 miles · Jun 9, 2020
EngineFire

TL* THE CONTACT OWNED A 2017 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATE 25 MPH WHEN SHE UNEXPECTEDLY SAW SMOKE COMING FROM HER REAR VIEW MIRROR WITHOUT WARNING. THE CONTACT IMMEDIATELY EXITED THE VEHICLE AND DIALED 911 WHEN SHORTLY AFTER THE FRONT OF THE VEHICLE WHERE THE ENGINE WAS LOCATED AND BURST INTO …

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TL* THE CONTACT OWNED A 2017 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATE 25 MPH WHEN SHE UNEXPECTEDLY SAW SMOKE COMING FROM HER REAR VIEW MIRROR WITHOUT WARNING. THE CONTACT IMMEDIATELY EXITED THE VEHICLE AND DIALED 911 WHEN SHORTLY AFTER THE FRONT OF THE VEHICLE WHERE THE ENGINE WAS LOCATED AND BURST INTO FLAMES. THE FIRE DEPARTMENT DOUSED THE FLAMES. A REPORT WAS TAKEN HOWEVER NOT AVAILABLE. THE DEALER WAS NOTIFIED AND REFERRED THE CONTACT TO THE MANUFACTURER BUT AND A MESSAGE WAS LEFT. THE FAILURE MILEAGE WAS 28,000. THE VEHICLE WAS TOTALED.

NHTSA ODI #11327930

82,250 miles · Apr 10, 2020
Electrical SystemEngine

THIS IS FOR THE KNOCK SENSOR I HAVE CHANGED IT 5 TIMES IT WILL LAST MAYBE A MONTH OR AT THE LONGEST 2 MONTHS AND IT WILL THROW THE CHECK ENG. LIGHT ON AGAIN I HAVE CALLED THE DEALERSHIP THEY SAY THERE'S NO RECALLS YET AND WHEN THIS HAPPENS IF U TAKE OFF SLOW IT WILL SHIFT FINE BUT IF YOU TRY TO GO AND GET ON THE HIGHWAY AND GET …

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THIS IS FOR THE KNOCK SENSOR I HAVE CHANGED IT 5 TIMES IT WILL LAST MAYBE A MONTH OR AT THE LONGEST 2 MONTHS AND IT WILL THROW THE CHECK ENG. LIGHT ON AGAIN I HAVE CALLED THE DEALERSHIP THEY SAY THERE'S NO RECALLS YET AND WHEN THIS HAPPENS IF U TAKE OFF SLOW IT WILL SHIFT FINE BUT IF YOU TRY TO GO AND GET ON THE HIGHWAY AND GET UP TO SPEED FAST THE RPMS WILL GO UP REAL HIGH AND NOT WANNA SHIFT VERY WELL. THIS JUST HAPPEN TO MY WIFE'S CAR AGAIN TODAY AND ITS THE KNOCK SENSOR I HAVE ALREADY PUT MY COMPUTER ON IT AND THAT'S WHAT IS COMING UP ON IT . WE HAVE 2 OF THESE CARS BOTH 2017 CHEVY CRUZE LT 1.4 TURBO AND HERS IS THE ONLY ONE ACTING UP. *TR

NHTSA ODI #11320804

1,000 miles · Mar 11, 2020
EngineFuel/propulsion System

TL* THE CONTACT OWNS A 2017 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DECELERATING AT SPEEDS UNDER 5 MPH THE AUTO STOP FEATURE ACTIVATED BEFORE COMING TO A COMPLETE STOP. AFTER RELEASING THE BRAKE PEDAL THE VEHICLE FAILED TO AUTO RESTART. THE CONTACT HAD TO MANUALLY RESTART THE VEHICLE. THE FAILURE RECURRED ON MULTIPLE OCCA…

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TL* THE CONTACT OWNS A 2017 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DECELERATING AT SPEEDS UNDER 5 MPH THE AUTO STOP FEATURE ACTIVATED BEFORE COMING TO A COMPLETE STOP. AFTER RELEASING THE BRAKE PEDAL THE VEHICLE FAILED TO AUTO RESTART. THE CONTACT HAD TO MANUALLY RESTART THE VEHICLE. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER PADDOCK CHEVROLET LOCATED AT (3232 DELAWARE AVE, KENMORE, NY) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,000. THE VIN WAS INVALID.

NHTSA ODI #11317546

Official recalls

2

18V304000 · Fuel System, Gasoline

May 10, 2018

General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Consequence & remedy

Consequence: A fuel leak, in the presence of an ignition source, increases the risk of a fire.

Remedy: GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18159.

17V057000 · Seats:front Assembly:head Restraint

Jan 26, 2017

General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

Consequence & remedy

Consequence: In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.

Remedy: GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.