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2014 Chevrolet Cruze

Owner reports · Recalls · Investigations

More warning signs than most Cruze years

Owner complaints for the 2014 Chevrolet Cruze are substantially higher than the model-year median of 250.

About this comparison →

When problems were reported

Mileage at the reported incident

483 reports with mileage · 219 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 217 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 187 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 97 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

70 crash reports17 fire reports38 injury reports

What owners actually said

702 reports
Mileage unknown · Jun 30, 2020
Electrical SystemElectronic Stability Control (esc)Engine

NOT SURE WHAT'S WRONG. I'VE FIXED THINGS ALREADY LIKE MASS FLOW SENSOR, AIR FILTER, MOTOR MOUNTS A VALVE LEAK. CARS BEEN IN AND OUT OF THE MECHANICS FOR MONTHS. CARS ENGINE SHUT OFF 2-3 TIMES WHILE DRIVING WITH MY DAUGHTER IN THE CAR!!!!!. ANOTHER TIME IT TURNED OFF RIGHT AFTER I STARTED IT UP. THE CAR IS UNSAFE!!!!!! I'VE HAD I…

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NOT SURE WHAT'S WRONG. I'VE FIXED THINGS ALREADY LIKE MASS FLOW SENSOR, AIR FILTER, MOTOR MOUNTS A VALVE LEAK. CARS BEEN IN AND OUT OF THE MECHANICS FOR MONTHS. CARS ENGINE SHUT OFF 2-3 TIMES WHILE DRIVING WITH MY DAUGHTER IN THE CAR!!!!!. ANOTHER TIME IT TURNED OFF RIGHT AFTER I STARTED IT UP. THE CAR IS UNSAFE!!!!!! I'VE HAD IT HAD 2-3 DIFFERENT MECHANICS. AND THE CHEVY DEALERSHIP. THE CAR NEVER TURNS OFF FOR ANYONE BUT ME. THIS PAST WEEKEND I WAS ATTEMPTING TO PICK UP MY CAR FROM ONE SHOP TO TAKE TO ANOTHER AND IT WOULDN'T START. THIS SHOP HAD THE CAR FOR A WEEK AND A HALF AND IT NEVER TURNED OFF UNTIL I WENT TO PICK IT UP. NOW THEY STILL CAN'T FIND WHAT'S CAUSING THE PROBLEM. I'VE SPENT 2 GRAND IN LABOR AND TOWS IN JUST THE LAST 3-4 MONTHS. I CAN'T KEEP DOING THIS!!!!!! SOMEONE PLEASE HELP ME FIGURE THIS OUT!!!!!! *TR

NHTSA ODI #11331815

130,000 miles · Jun 29, 2020
Engine

SERPENTINE BELT SHREDDED DUE YOU FAULTY VALVE COVER/GASKET

NHTSA ODI #11331403

14,000 miles · Jun 24, 2020
Fuel/propulsion SystemPower Train

EVERY SUMMER THE SAME PROBLEMS OCCUR. WHEN DRIVING UPWARDS ON AN INCLINE STREET THE CAR LOSES ALL POWER. PUMPING THE GAS GETS IT RESTARTED VERY SLOWLY. ALSO, IN HOT WEATHER, WHEN ATTEMPTING TO MERGE ONTO A HIGHWAY THE CAR WILL NOT ACCELERATE PROPERLY FOR A FEW SECONDS. THE DEALER'S TECH CLAIMS IT IS A DESIGN PROBLEM AND THER…

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EVERY SUMMER THE SAME PROBLEMS OCCUR. WHEN DRIVING UPWARDS ON AN INCLINE STREET THE CAR LOSES ALL POWER. PUMPING THE GAS GETS IT RESTARTED VERY SLOWLY. ALSO, IN HOT WEATHER, WHEN ATTEMPTING TO MERGE ONTO A HIGHWAY THE CAR WILL NOT ACCELERATE PROPERLY FOR A FEW SECONDS. THE DEALER'S TECH CLAIMS IT IS A DESIGN PROBLEM AND THERE IS NOTHING THE DEALER CAN DO TO FIX THE PROBLEM. *TR

NHTSA ODI #11330626

63,000 miles · Jun 21, 2020
Electrical SystemSteering

WHEN I WAS DRIVING AT 30 MPH MY WHEEL LOCKED UP AND A MESSAGES APPEARED ON MY DASH SAYING POWER STEERING FAIL. I HAD NO CONTROL OVER MY WHEEL AND THAT HAPPENED TWICE IN A 5 MINUTE DRIVE. MY WHEEL NOW HAS RESISTANCE WHEN TURNING. THE NEXT DAY WHEN TRYING TO START MY CAR IT STALLED, WHEN STARTED AGAIN A MESSAGE APPEARED ABOUT THE …

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WHEN I WAS DRIVING AT 30 MPH MY WHEEL LOCKED UP AND A MESSAGES APPEARED ON MY DASH SAYING POWER STEERING FAIL. I HAD NO CONTROL OVER MY WHEEL AND THAT HAPPENED TWICE IN A 5 MINUTE DRIVE. MY WHEEL NOW HAS RESISTANCE WHEN TURNING. THE NEXT DAY WHEN TRYING TO START MY CAR IT STALLED, WHEN STARTED AGAIN A MESSAGE APPEARED ABOUT THE ANTI THEFT SYSTEM BEING ACTIVATED- I COULDN'T DRIVE MY CAR. WHEN I RESTARTED IT AGAIN ANOTHER MESSAGE APPEARED SAYING 'ROLL DRIVER WINDOW DOWN AND BACK UP'. THE SAME NIGHT I WAS DRIVING 5 MINUTES DOWN THE ROAD AND EVERYTHING INSIDE OF MY CAR TURNED OFF- DASHBOARD, LIGHTS, RADIO, I'M PRETTY SURE MY CAR EVEN TURNED OFF FOR THAT SECOND AND THAT HAPPENED 3 TIMES IN THE SPAN OF A 5 MINUTE DRIVE, ALL WHILE MY WHEEL IS STILL RESISTING TO TURN. ON A DIAGNOSIS NOTHING APPEARS TO BE WRONG WITH MY VEHICLE. THIS IS EXTREMELY UNSAFE AND I AM VERY CONCERNED

NHTSA ODI #11329883

101,000 miles · Jun 8, 2020
Engine

I BOUGHT THE CAR TWO YEARS AGO AND TIMING BELT HAS TO BE REPLACED. *TR

NHTSA ODI #11327710

58,000 miles · Jun 3, 2020
Electrical SystemUnknown Or Other

WHEN I DRIVE THE LIGHTS ON THE INSIDE WITH GO OFF AND MY CAR STOPS WHILE DRIVING OR TAKING TURNS. ONE TIME I OPENED THE HOOD AND TOUCH A HOSE OR HIRE AND IT CAME BACK ON. SOMETIMES I HAVE TO TRY AND TURN THE KEY WHILE IT STOPS WHILE DRIVING AND RESTART IT IN THE MIDDLE OF A HIGHWAY OR TURN. *TR

NHTSA ODI #11327072

76,000 miles · May 28, 2020
Electrical SystemElectronic Stability Control (esc)Steering

IT LOOSES POWER. ALL DASH LIGHTS FLASH ON AND OFF WHILE DRIVING, THE RADIO TURNS ON AND OFF AND THE CAR LOOSES POWER STEERING WHILE DRIVING (THIS IS MAJOR AND I'VE HAD A FEW SCARY MOMENTS WHILE TURNING). AT TIMES THE KEY WILL GET STUCK IN THE IGNITION AND IT WILL NOT START. THE ONLY WAY TO GET THE KEY OUT IS TO POP THE HOOD AND …

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IT LOOSES POWER. ALL DASH LIGHTS FLASH ON AND OFF WHILE DRIVING, THE RADIO TURNS ON AND OFF AND THE CAR LOOSES POWER STEERING WHILE DRIVING (THIS IS MAJOR AND I'VE HAD A FEW SCARY MOMENTS WHILE TURNING). AT TIMES THE KEY WILL GET STUCK IN THE IGNITION AND IT WILL NOT START. THE ONLY WAY TO GET THE KEY OUT IS TO POP THE HOOD AND JIGGLE THE BATTERY CABLE, IT WILL THEN RELEASE THE KEY. ALL THESE ISSUES HAPPEN DAILY. I HAVE NO WARNING LIGHTS THAT STAY ON CONSISTENTLY.*DT*JB

NHTSA ODI #11326353

65,000 miles · May 28, 2020
Engine

INTAKE MANIFOLD COVER AND GASKET HAS HAD TO BE REPLACED TWICE ALREADY ONCE AT 30000 AND ONCE AT 65000 MILES. PART FAILURE PRODUCES A LOUD SCREAMING NOISE AND RESTRICTS AIR INTAKE INTO THE ENGINE CAUSING VERY ROUGH IDLING AND LOSS OF ENGINE POWER. A RECALL FOR THIS PART WAS ISSUED ON SIMILAR MODELS, BUT NOT FOR THE CRUZE ECO. …

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INTAKE MANIFOLD COVER AND GASKET HAS HAD TO BE REPLACED TWICE ALREADY ONCE AT 30000 AND ONCE AT 65000 MILES. PART FAILURE PRODUCES A LOUD SCREAMING NOISE AND RESTRICTS AIR INTAKE INTO THE ENGINE CAUSING VERY ROUGH IDLING AND LOSS OF ENGINE POWER. A RECALL FOR THIS PART WAS ISSUED ON SIMILAR MODELS, BUT NOT FOR THE CRUZE ECO. THE RECALL NEEDS TO BE EXPANDED TO INCLUDE THE ECO MODELS. *TR

NHTSA ODI #11326314

Mileage unknown · May 26, 2020
Fuel/propulsion System

I AM HAVE ISSUES WITH THE P0420 ERROR CODE. I TOOK THE CAR TO A MECHANIC WHO ADVISED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. NOT BELIEVING WHAT HE SAID DUE TO THE CAR BEING FAIRLY NEW. I WENT TO AUTO ZONE TO HAVE THE CODES READ AND OF COURSE THE CODE DISPLAYS WITH THE P0420 CODE. I SEE THAT THIS WAS A RECALL ON CERTA…

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I AM HAVE ISSUES WITH THE P0420 ERROR CODE. I TOOK THE CAR TO A MECHANIC WHO ADVISED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. NOT BELIEVING WHAT HE SAID DUE TO THE CAR BEING FAIRLY NEW. I WENT TO AUTO ZONE TO HAVE THE CODES READ AND OF COURSE THE CODE DISPLAYS WITH THE P0420 CODE. I SEE THAT THIS WAS A RECALL ON CERTAIN MODELS BUT DID NOT INCLUDE MY 2014 PER VIN CHECK.*DT*JB

NHTSA ODI #11326095

163,517 miles · May 21, 2020
Air BagsElectrical System

ON THE ELECTRICAL PART ..MY CAR TRIES TO START IT I REPORTED THIS BEFORE AND NOW MY AIRBAG LIGHTS KEEP COMING ON AND OFF. *TR

NHTSA ODI #11325369

Official recalls

10

25V764000 · Air Bags:side/window

Nov 6, 2025

General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.

Consequence & remedy

Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.

Remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed December 5, 2025. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252530830. This recall is an expansion of previous NHTSA recall numbers 23V674 and 23V870.

23V870000 · Air Bags:side/window

Dec 21, 2023

General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V-674.

Consequence & remedy

Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.

Remedy: Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232425640.

23V674000 · Air Bags:side/window

Sep 20, 2023

General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.

Consequence & remedy

Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.

Remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232408490.

16V502000 · Electrical System:ignition; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Jul 5, 2016

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence & remedy

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Additional source detail variants (2)

Electrical System:ignition

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

15V442000 · Steering

Jul 10, 2015

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.

Consequence & remedy

Consequence: Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15386.

14V417000 · Equipment:electrical

Jul 2, 2014

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.

Consequence & remedy

Consequence: Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.

Remedy: GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.

14V372000 · Air Bags

Jun 26, 2014

General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.

Consequence & remedy

Consequence: In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.

Remedy: GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14305.

14V151000 · Power Train:axle Assembly:axle Shaft

Mar 31, 2014

General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.

Consequence & remedy

Consequence: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1-866-694-6546. GM's number for this recall is 14079. This is an expansion of recall 13V-452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.

14V092000 · Power Train:automatic Transmission

Feb 21, 2014

General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."

Consequence & remedy

Consequence: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.

13V452000 · Power Train:axle Assembly:axle Shaft

Sep 23, 2013

General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.

Consequence & remedy

Consequence: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.

Remedy: General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13276.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.