Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1280–25K
9225–50K
12050–75K
7975–100K
55100–150K
9150K+
483 reports with mileage · 219 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 217 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 187 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 97 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
70 crash reports17 fire reports38 injury reports
What owners actually said
702 reports
88,000 miles · Aug 22, 2020
Engine
THE ENGINE WAS ACTING UP. IT FELT LIKE IT WASN'T GETTING THE GAS TO SHIFT GEARS. IT FELT LIKE IT WAS GOING TO STALL OUT. TOOK IT TO THE SHOP AND THEY REPLACED THE KNOCK SENSOR AND DID A TUNE UP. THE ISSUE CONTINUED SO WE HAD TO TAKE IT BACK AGAIN. WE WAS TOLD THE PISTON MELTED AND PUT A HOLE IN THE BLOCK. WE BOUGHT IT BRAND NEW,…
Read full complaint
THE ENGINE WAS ACTING UP. IT FELT LIKE IT WASN'T GETTING THE GAS TO SHIFT GEARS. IT FELT LIKE IT WAS GOING TO STALL OUT. TOOK IT TO THE SHOP AND THEY REPLACED THE KNOCK SENSOR AND DID A TUNE UP. THE ISSUE CONTINUED SO WE HAD TO TAKE IT BACK AGAIN. WE WAS TOLD THE PISTON MELTED AND PUT A HOLE IN THE BLOCK. WE BOUGHT IT BRAND NEW, HAVE TAKEN IT FOR ALL REPAIRS AND OIL CHANGES, THE CAR HAS LESS THAN 90,000 MILES. WE ARE BEING TOLD THESE CARS HAVE THESE ISSUES AND TO JOIN IN A LAWSUIT BECAUSE THE MOTOR NEEDS REPLACED.
NHTSA ODI #11350787
90,000 miles · Aug 11, 2020
Electrical System
VEHICLE IS OVERDRAWING BATTERY CURRENT WHEN MOTOR IS RUNNING CAUSING ELECTRICAL POWER LOSS AT ENGINE IDLE. LOSS OF ELECTRICAL POWER CAUSES ENGINE TO STALL WHILE IN TRAVEL LANES. ALTERNATOR AND BATTERY ARE VERIFIED FUNCTIONAL.
NHTSA ODI #11348684
51,000 miles · Aug 6, 2020
Engine
CAR IS NOT ACCELERATING PROPERLY. THIS MAKES FOR DANGEROUS DRIVING CONDITIONS IN AREAS WITH HIGH SPEED LIMITS SUCH AS THE HIGHWAY.
NHTSA ODI #11343680
30,000 miles · Jul 14, 2020
Service Brakes
WHILE ENGAGING THE VEHICLE IN REVERSE THE BREAK FAILS TO STOP THE VEHICLE EVEN WHEN PRESSED ALL THE WAY DOWN. THIS HAPPENS EVERY SO OFTEN. ONLY HAPPENS IN REVERSE GEAR. THE CAR KEEP ROLLING BACK UNTIL GEAR IS CHANGED TO DRIVE.
NHTSA ODI #11339247
90,000 miles · Jul 12, 2020
Electrical SystemEngine
HAD TO CHANGE DEF RESERVOIR AND ENGINE OIL PSI SOLENOID VALVE AND MY SIDE SERIVCE ALERT IN BROKEN TOO AND AT 26000 MILES I ASK FOR NEW CAR BECAUSE I HAD 7 REPLACEMENT PART PUT ON CAR I WAS DEINED NEW CAR
NHTSA ODI #11338853
75,000 miles · Jul 9, 2020
Visibility/wiper
I HAVE A 2014 CHEVROLET CRUZE LT. ON MAY 20TH 2020 MY DRIVER SIDE WINDSHIELD WIPER STOPPED WORKING. TOOK CAR TO A CHEVROLET DEALERSHIP TO HAVE IT FIXED THE NEXT DAY. THEY REPLACED THE MOTOR TO THE WINDSHIELD WIPERS. NOT EVEN 2 MONTHS LATER ON JULY 9TH 2020 THE DRIVER SIDE WINDSHIELD WIPER GOES OUT AGAIN.
NHTSA ODI #11338493
49,000 miles · Jul 9, 2020
Steering
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING, THE STEERING CEASED WITHOUT WARNING. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AND THE STEERING REGAINED NORMAL FUNCTIONALITY. OURISMAN CHEVROLET BUICK GMC OF ALEXANDRIA (1800 OLD RICHMOND HWY, ALEXANDRIA, VA 22303, 571-366-8047 WAS CONTA…
Read full complaint
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING, THE STEERING CEASED WITHOUT WARNING. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AND THE STEERING REGAINED NORMAL FUNCTIONALITY. OURISMAN CHEVROLET BUICK GMC OF ALEXANDRIA (1800 OLD RICHMOND HWY, ALEXANDRIA, VA 22303, 571-366-8047 WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. AN APPOINTMENT WAS NOT SCHEDULED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
NHTSA ODI #11338414
89,000 miles · Jul 9, 2020
Fuel/propulsion System
HAVING A COOLANT LEAK AND CAN'T FIND THE SOURCE ..HAD DYE PUT IN BY MECHANIC TOLD TO DRIVE FOR A COUPLE OF DAYS ..WENT BACK AND EVERYTHING IS DRY NO LEAK DETECTED BUT LOOSING COOLANT ..FAN COMES ON AC SHUT OFF DUE TO ENGINE OVERHEATING..SITTING AND OR DRIVING
NHTSA ODI #11338336
Mileage unknown · Jun 30, 2020
Electronic Stability Control (esc)EngineFuel/propulsion System
FAULTY PARTS HAVE CAUSED ISSUES WITH THE ENGINE, SUCH AS CONSTANT ENGINE TICKING, AND SQUEAKING WHEN SLOWING DOWN AND BELOW 1300RPM. BOTH OF THESE PROBLEMS I BELIEVE ARE CAUSING THE ENGINE TO HAVE POWER LOSS AND ULTIMATELY MAKE THIS VEHICLE LESS POWERFUL AND BECOME UNDEPENDABLE. BEYOND THOSE PROBLEMS I CONSISTENTLY GET WARNINGS …
Read full complaint
FAULTY PARTS HAVE CAUSED ISSUES WITH THE ENGINE, SUCH AS CONSTANT ENGINE TICKING, AND SQUEAKING WHEN SLOWING DOWN AND BELOW 1300RPM. BOTH OF THESE PROBLEMS I BELIEVE ARE CAUSING THE ENGINE TO HAVE POWER LOSS AND ULTIMATELY MAKE THIS VEHICLE LESS POWERFUL AND BECOME UNDEPENDABLE. BEYOND THOSE PROBLEMS I CONSISTENTLY GET WARNINGS ABOUT THE TRACTION CONTROL AND STABILITRAK. I AM DOING WHAT I CAN TO FIX THIS THING BUT BELIEVE IT SHOULD NOT HAVE LEFT THE FACTORY. *TR
NHTSA ODI #11331820
78,000 miles · Jun 30, 2020
Engine
MESSAGE "A/C OFF, ENGINE TOO HOT" AND FAN RUNNING LIKE CRAZY. QUICK GOOGLE SEARCH TELLS ME THIS IS A POPULAR PROBLEM WITH THIS VEHICLE. MOST SUGGESTIONS SAID IT WOULD BE A SENSOR. CHANGING THE SENSOR WORKED FOR 3 DAYS BEFORE PROBLEM CAME BACK. JUST 6 MONTHS AGO I HAD TO REPLACE THE WATER PUMP AND THERMOSTAT HOUSING FOR AN OVERHE…
Read full complaint
MESSAGE "A/C OFF, ENGINE TOO HOT" AND FAN RUNNING LIKE CRAZY. QUICK GOOGLE SEARCH TELLS ME THIS IS A POPULAR PROBLEM WITH THIS VEHICLE. MOST SUGGESTIONS SAID IT WOULD BE A SENSOR. CHANGING THE SENSOR WORKED FOR 3 DAYS BEFORE PROBLEM CAME BACK. JUST 6 MONTHS AGO I HAD TO REPLACE THE WATER PUMP AND THERMOSTAT HOUSING FOR AN OVERHEATING ISSUE AS WELL.
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
Consequence & remedy
Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed December 5, 2025. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252530830. This recall is an expansion of previous NHTSA recall numbers 23V674 and 23V870.
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V-674.
Consequence & remedy
Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Remedy: Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232425640.
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
Consequence & remedy
Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232408490.
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.
Consequence & remedy
Consequence: Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15386.
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
Consequence & remedy
Consequence: Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
Remedy: GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.
General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.
Remedy: GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14305.
General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.
Consequence & remedy
Consequence: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1-866-694-6546. GM's number for this recall is 14079. This is an expansion of recall 13V-452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.
Consequence & remedy
Consequence: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
Remedy: General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13276.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2014 Chevrolet Cruze Problems, Complaints & Recalls | Skip That Year