HI, WE HAVE A 1999 CORVETTE AND WHEN WE WENT TO START IT THE STEERING WHEEL WAS LOCKED AND WOULD NOT RELEASE FOR SOMETIME. I HAD RECEIVED A LETTER DATED FEBRUARY 2006 FROM GM STATING THEY WOULD FIX A PROBLEM IN THE EVENT THIS WAS A PROBLEM, BUT IT WAS NOT A RECALL!!!! WE CHECKED ON THE RECALLS AND SUPPOSEDLY THE PROBLEMS WERE F…
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HI, WE HAVE A 1999 CORVETTE AND WHEN WE WENT TO START IT THE STEERING WHEEL WAS LOCKED AND WOULD NOT RELEASE FOR SOMETIME. I HAD RECEIVED A LETTER DATED FEBRUARY 2006 FROM GM STATING THEY WOULD FIX A PROBLEM IN THE EVENT THIS WAS A PROBLEM, BUT IT WAS NOT A RECALL!!!! WE CHECKED ON THE RECALLS AND SUPPOSEDLY THE PROBLEMS WERE FIXED. I TOOK THE CAR TO A GM DEALER AND TO NO AVAIL THE LETTER HAD AN EXPIRATION DATE OF FEBRUARY 29, 2008. NOW IF THE PROBLEM WAS FIXED WHY ARE WE HAVING PROBLEMS WITH THE STEERING COLUMN FAILURE? IT DOES STATE THAT IF THE STEERING COLUMN FAILS THAT THE VEHICLE COULD CAUSE THE FUEL SUPPLY TO SHUT OFF AND CAUSE A SERIOUS ACCIDENT. THE DIC DISPLAYS THIS MESSAGE ALL THE TIME. THE GM DEALER WOULD NOT FIX IT ONLY IF I WAS GOING TO PAY. I FEEL WE SHOULD NOT HAVE TO PAY FOR A PROBLEM WITH THIS GM ISSUE. IF THE VEHICLE WAS REPAIRED THE RIGHT WAY WHEN IT WAS TAKEN FOR THE RECALL THEN THIS PROBLEM SHOULD NOT EXISTING RIGHT NOW. WE WERE NOT THE OWNERS AT THE TIME THIS VEHICLE WAS REPAIRED UNDER THE RECALL. I ALSO CALLED GM AND THEY SAID IT WAS ALSO NOT COVERED NOW BECAUSE THERE WAS AN EXPIRATION DATE ON THE LETTER WE RECEIVED EVEN THOUGH THE PROBLEM JUST OCCURRED THIS YEAR AFTER WE PUT THE CAR BACK ON THE ROAD FOR THE SUMMER. WHAT OPTIONS TO I HAVE RIGHT NOW AS WE ONLY DRIVE THE CAR AROUND TOWN AND WE DON'T DARE DRIVE TO FAR? *TR
NHTSA ODI #10279425
41,252 miles · May 7, 2008
Latches/locks/linkages
ON 03/28/08 MY 1999 CORVETTE WAS NOT ABLE TO DRIVE AS REPEATED ATTEMPTS TO START & DRIVE FAILED WITH DASH DISPLAY INDICATING "SERVICE STEERING SYSTEM, REMOVE KEY WAIT 10 SECONDS". AT THAT POINT WE HAD THE CAR TOWED TO THE LOCAL CHEVROLET DEALER. SEVERAL DAYS LATER THE DEALER CALLED AND SAID A WIRE HARNESS WITH A RELAY HAD TO BE …
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ON 03/28/08 MY 1999 CORVETTE WAS NOT ABLE TO DRIVE AS REPEATED ATTEMPTS TO START & DRIVE FAILED WITH DASH DISPLAY INDICATING "SERVICE STEERING SYSTEM, REMOVE KEY WAIT 10 SECONDS". AT THAT POINT WE HAD THE CAR TOWED TO THE LOCAL CHEVROLET DEALER. SEVERAL DAYS LATER THE DEALER CALLED AND SAID A WIRE HARNESS WITH A RELAY HAD TO BE REPLACED AT A COST TO ME OF $500.00+. I MENTIONED TO THE SERVICE WRITER THAT THIS CAR WAS INVOLVED IN A NHTSA RECALL # 04V060000 AND A GM TSB # 01-02-35-008 AND HAD BEEN PERFORMED TWICE SINCE NEW. HE SAID GM WILL ONLY DO RECALL ONCE AND THAT I HAD TO PAY FOR THIS WORK. HE GAVE ME A 800 NUMBER AT GM TO CALL, OF WHICH I DID AND GOT NO SATISFACTION. I THEN AUTHORIZED THE DEALER TO DO THE REPAIR AND PICKED THE CAR UP ON 04/14/08 PAYING THEM $546.99 + AN $85.00 TOW BILL. ON 04/19/08 SAME PROBLEM OCCURRED AFTER PULLING OUT OG MY GARAGE. I PULLED THE KEY WAITED 10 SECONDS AND IT WORKED ON SECOND ATTEMPT. ON 4/21 PROBLEM RECURRED ANY AFTER MANY ATTEMPTS WAS ABLE TO GET THE CAR GOING AND DROVE TO THE DEALER AND LEFT THE CAR TO BE CHECKED (7:45 AM). AFTER WAITING A DAY TO HEAR FROM DEALER I VISITED THEM (4/22/08) AND WAS TOLD THEY COULD NOT SOLVE THE PROBLEM. I REQUESTED THEY RELEASE THE CAR TO ME AT THAT POINT, HOWEVER AFTER NUMEROUS ATTEMPTS THEY COULD NOT GET THE CAR TO OPERATE. AFTER A WAIT OF 20 MINUTES I WAS ABLE TO GET THE CAR TO DRIVE AND TOOK IT HOME. AT THIS POINT I HAD BEEN ON THE INTERNET AND FOUND AN AFTER MARKET PART CALLED STEERING LOCK SIMULATOR KIT PURCHASED IT AND INSTALLED IT ON 04/24/08. TO DATE 05/07/08 PROBLEM HAS NOT RECURRED AND I'M HAPPY WITH THE RESULTS. MY MAIN CONCERNS ARE: WHY DIDN'T GM COVER THE COST OF REPAIR ON THIS AS A SAFETY RECALL? WHY THE LOCAL DEALERSHIP COULD NOT FIX OR KNOW HOW TO FIX THE PROBLEM? I PAID LESS THAN $50.00 FOR THE PART THAT CURED THE PROBLEM! I HAVE SENT OFF A COMPLAINT LETTER TO CHEVROLET STATING ALL OF THE ABOVE, AND REQUESTED MY CREDIT CARD COMPANY NOT PAY THE DEALER. SIGNED, LOU CARDOZA *TR
NHTSA ODI #10226926
Mileage unknown · Dec 19, 2006
Latches/locks/linkagesService Brakes, Hydraulic
TWO ISSUES: MOST IMPORTANT - ACTIVE HANDLING ACTIVATES INTERMITTENTLY WHEN THERE IS NO REASON FOR IT. WE HAVE TAKEN THE CAR TO A DEALERSHIP FOR REPAIR SEVERAL TIMES. EACH TIME THEY SAY IT'S REPAIRED. IT IS NOT. SECOND ISSUE: TRUNK LID OPENS ONLY WHEN IT FEELS LIKE IT. *NM
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH ELECTRONIC COLUMN LOCK SYSTEMS (ECL), WHEN THE IGNITION SWITCH IS TURNED TO "LOCK," THE ECL SYSTEM PREVENTS TURNING OF THE STEERING SYSTEM. WHEN THE VEHICLE IS STARTED, THE ECL UNLOCKS THE STEERING SYSTEM. THE VEHICLE IS DESIGNED SO THAT IF THE COLUMN FAILS TO UNLOCK WHEN THE VEHICLE IS STARTED AND THE CUSTOMER TRIES TO DRIVE, THE FUEL SUPPLY WILL BE SHUT OFF SO THAT THE VEHICLE CANNOT MOVE WHEN THE VEHICLE CANNOT BE STEERED. IF VOLTAGE AT THE POWERTRAIN CONTROL MODULE IS LOW OR INTERRUPTED, HOWEVER, THE FUEL SHUT OFF MAY NOT OCCUR AND THE VEHICLE CAN BE ACCELERATED WHILE THE STEERING SYSTEM IS LOCKED. ALSO WHEN THE CONTROL SYSTEM SHOWS THAT THE ECL IS UNLOCKED AND THE VEHICLE IS BEING DRIVEN, THE LOCK PIN LOCATION CAN VARY. DEPENDING ON THE LOCATION OF THE LOCK PLATE RELATIVE TO THE SWITCH TRANSITION POINT, THERE COULD THEN BE CONTACT BETWEEN THE LOCK PLATE AND PIN CAUSING THE STEERING TO LOCK WHILE DRIVING .
Consequence & remedy
Consequence: IF THIS OCCURS, A CRASH COULD OCCUR WITHOUT WARNING.
Remedy: ON VEHICLES EQUIPPED WITH AN AUTOMATIC TRANSMISSION, THE DEALER WILL DISABLE THE STEERING COLUMN LOCK BY REMOVING THE COLUMN LOCK PLATE. WHEN THE IGNITION KEY IS REMOVED, THE TRANSMISSION SHIFTER WILL LOCK BUT THE STEERING COLUMN WILL NOT LOCK. ON VEHICLES EQUIPPED WITH A MANUAL TRANSMISSION, THE DEALER WILL REPROGRAM THE POWERTRAIN CONTROL MODULE, PERFORM A DIMENSIONAL CHECK OF THE COLUMN LOCK AND, IF NECESSARY, REPLACE THE LOCK PLATE. THE STEERING COLUMN ON THESE VEHICLES WILL CONTINUE TO LOCK WHEN THE KEY IS REMOVED. OWNER NOTIFICATION TO OWNERS OF 1997 VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS BEGAN ON APRIL 26, 2004. OWNERS OF 1998 THROUGH 2004 VEHICLES (EXCEPT 1997-1998 MANUAL TRANSMISSION VEHICLES) WILL BE NOTIFIED BEGINNING ON AUGUST 2, 2004. THE REMAINING OWNERS (1997-1998 MANUAL TRANSMISSION VEHICLES) WILL BE NOTIFIED LATER IN 2004, WHEN PARTS ARE AVAILABLE. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438.
IN 2001, GENERAL MOTORS (GM) ISSUED CUSTOMER SERVICE CAMPAIGNS 1044 AND 1044A TO ADDRESS A CONDITION WHERE THE STEERING COLUMN WOULD FAIL TO UNLOCK DURING THE INITIAL KEY-IN AND START-UP IN CERTAIN MY 1998-2000 CORVETTE VEHICLES.HOWEVER, ODI CONTINUED TO RECEIVE COMPLAINTS CONCERNING STEERING COLUMN LOCKUP ON CORVETTE VEHICLES.AS A RESULT, PE02-054 WAS OPENED AND LATER UPGRADED TO EA02-031 FOR MY 1997-2001 SUBJECT VEHICLES.ODI'S ANALYSIS IDENTIFIED CONCERNS WITH POST-REPAIR FAILURES IN VEHICLES SERVICED THROUGH THE CAMPAIGNS, AS WELL AS, FAILURES IN MY 1997-2003 SUBJECT VEHICLES NOT INCLUDED IN THE CAMPAIGNS.(NOTE: THE MANUFACTURER FAILURE DATA ABOVE IS LIMITED TO MY 1997-2003 VEHICLES THROUGH 10/17/2003.)ON FEBRUARY 6, 2004, GM NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 1997-2004 CORVETTE VEHCLES EQUIPPED WITH MANUAL TRANSMISSIONS AND MY 1997-2000 CORVETTE VEHICLES WITH AUTOMATIC TRANSMISSIONS.THE NOTIFICATION STATED THAT IF THE VOLTAGE AT THE POWERTRAIN CONTROL MODULE (PCM), WHICH WAS DESIGNED TO SHUT DOWN THE FUEL SUPPLY WHEN THE STEERING COLUMN FAILED TO UNLOCK AND THE CUSTOMER TRIED TO DRIVE THE VEHICLE, IS LOW OR INTERRUPTED, THE FUEL SHUT OFF MAY NOT OCCUR.AS A RESULT, THE CUSTOMER COULD DRIVE THE VEHICLE WHILE THE STEERING COLUMN WAS LOCKED CAUSING THE DRIVER TO LOSE STEERING CONTROL AND POSSIBLY CRASH WITHOUT WARNING.GM WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE PCM REPROGRAMMED FOR MANUAL TRANSMISSION VEHICLES AND THE ELECTRIC COLUMN LOCK DISABLED FOR AUTOMATIC TRANSMISSION VEHICLES.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY IN THE MANUAL TRANSMISSION VEHICLES AND TAKE FURTHER ACTION IF WARRANTED.
Additional source detail variants (3)
Steering:column
IN 2001, GENERAL MOTORS (GM) ISSUED CUSTOMER SERVICE CAMPAIGNS 1044 AND 1044A TO ADDRESS A CONDITION WHERE THE STEERING COLUMN WOULD FAIL TO UNLOCK DURING THE INITIAL KEY-IN AND START-UP IN CERTAIN MY 1998-2000 CORVETTE VEHICLES.HOWEVER, ODI CONTINUED TO RECEIVE COMPLAINTS CONCERNING STEERING COLUMN LOCKUP ON CORVETTE VEHICLES.AS A RESULT, PE02-054 WAS OPENED AND LATER UPGRADED TO EA02-031 FOR MY 1997-2001 SUBJECT VEHICLES.ODI'S ANALYSIS IDENTIFIED CONCERNS WITH POST-REPAIR FAILURES IN VEHICLES SERVICED THROUGH THE CAMPAIGNS, AS WELL AS, FAILURES IN MY 1997-2003 SUBJECT VEHICLES NOT INCLUDED IN THE CAMPAIGNS.(NOTE: THE MANUFACTURER FAILURE DATA ABOVE IS LIMITED TO MY 1997-2003 VEHICLES THROUGH 10/17/2003.)ON FEBRUARY 6, 2004, GM NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 1997-2004 CORVETTE VEHCLES EQUIPPED WITH MANUAL TRANSMISSIONS AND MY 1997-2000 CORVETTE VEHICLES WITH AUTOMATIC TRANSMISSIONS.THE NOTIFICATION STATED THAT IF THE VOLTAGE AT THE POWERTRAIN CONTROL MODULE (PCM), WHICH WAS DESIGNED TO SHUT DOWN THE FUEL SUPPLY WHEN THE STEERING COLUMN FAILED TO UNLOCK AND THE CUSTOMER TRIED TO DRIVE THE VEHICLE, IS LOW OR INTERRUPTED, THE FUEL SHUT OFF MAY NOT OCCUR.AS A RESULT, THE CUSTOMER COULD DRIVE THE VEHICLE WHILE THE STEERING COLUMN WAS LOCKED CAUSING THE DRIVER TO LOSE STEERING CONTROL AND POSSIBLY CRASH WITHOUT WARNING.GM WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE PCM REPROGRAMMED FOR MANUAL TRANSMISSION VEHICLES AND THE ELECTRIC COLUMN LOCK DISABLED FOR AUTOMATIC TRANSMISSION VEHICLES.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY IN THE MANUAL TRANSMISSION VEHICLES AND TAKE FURTHER ACTION IF WARRANTED.
Steering:column LOCKING:ANTI-THEFT Device
IN 2001, GENERAL MOTORS (GM) ISSUED CUSTOMER SERVICE CAMPAIGNS 1044 AND 1044A TO ADDRESS A CONDITION WHERE THE STEERING COLUMN WOULD FAIL TO UNLOCK DURING THE INITIAL KEY-IN AND START-UP IN CERTAIN MY 1998-2000 CORVETTE VEHICLES.HOWEVER, ODI CONTINUED TO RECEIVE COMPLAINTS CONCERNING STEERING COLUMN LOCKUP ON CORVETTE VEHICLES.AS A RESULT, PE02-054 WAS OPENED AND LATER UPGRADED TO EA02-031 FOR MY 1997-2001 SUBJECT VEHICLES.ODI'S ANALYSIS IDENTIFIED CONCERNS WITH POST-REPAIR FAILURES IN VEHICLES SERVICED THROUGH THE CAMPAIGNS, AS WELL AS, FAILURES IN MY 1997-2003 SUBJECT VEHICLES NOT INCLUDED IN THE CAMPAIGNS.(NOTE: THE MANUFACTURER FAILURE DATA ABOVE IS LIMITED TO MY 1997-2003 VEHICLES THROUGH 10/17/2003.)ON FEBRUARY 6, 2004, GM NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 1997-2004 CORVETTE VEHCLES EQUIPPED WITH MANUAL TRANSMISSIONS AND MY 1997-2000 CORVETTE VEHICLES WITH AUTOMATIC TRANSMISSIONS.THE NOTIFICATION STATED THAT IF THE VOLTAGE AT THE POWERTRAIN CONTROL MODULE (PCM), WHICH WAS DESIGNED TO SHUT DOWN THE FUEL SUPPLY WHEN THE STEERING COLUMN FAILED TO UNLOCK AND THE CUSTOMER TRIED TO DRIVE THE VEHICLE, IS LOW OR INTERRUPTED, THE FUEL SHUT OFF MAY NOT OCCUR.AS A RESULT, THE CUSTOMER COULD DRIVE THE VEHICLE WHILE THE STEERING COLUMN WAS LOCKED CAUSING THE DRIVER TO LOSE STEERING CONTROL AND POSSIBLY CRASH WITHOUT WARNING.GM WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE PCM REPROGRAMMED FOR MANUAL TRANSMISSION VEHICLES AND THE ELECTRIC COLUMN LOCK DISABLED FOR AUTOMATIC TRANSMISSION VEHICLES.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY IN THE MANUAL TRANSMISSION VEHICLES AND TAKE FURTHER ACTION IF WARRANTED.
Steering
IN 2001, GENERAL MOTORS (GM) ISSUED CUSTOMER SERVICE CAMPAIGNS 1044 AND 1044A TO ADDRESS A CONDITION WHERE THE STEERING COLUMN WOULD FAIL TO UNLOCK DURING THE INITIAL KEY-IN AND START-UP IN CERTAIN MY 1998-2000 CORVETTE VEHICLES.HOWEVER, ODI CONTINUED TO RECEIVE COMPLAINTS CONCERNING STEERING COLUMN LOCKUP ON CORVETTE VEHICLES.AS A RESULT, PE02-054 WAS OPENED AND LATER UPGRADED TO EA02-031 FOR MY 1997-2001 SUBJECT VEHICLES.ODI'S ANALYSIS IDENTIFIED CONCERNS WITH POST-REPAIR FAILURES IN VEHICLES SERVICED THROUGH THE CAMPAIGNS, AS WELL AS, FAILURES IN MY 1997-2003 SUBJECT VEHICLES NOT INCLUDED IN THE CAMPAIGNS.(NOTE: THE MANUFACTURER FAILURE DATA ABOVE IS LIMITED TO MY 1997-2003 VEHICLES THROUGH 10/17/2003.)ON FEBRUARY 6, 2004, GM NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 1997-2004 CORVETTE VEHCLES EQUIPPED WITH MANUAL TRANSMISSIONS AND MY 1997-2000 CORVETTE VEHICLES WITH AUTOMATIC TRANSMISSIONS.THE NOTIFICATION STATED THAT IF THE VOLTAGE AT THE POWERTRAIN CONTROL MODULE (PCM), WHICH WAS DESIGNED TO SHUT DOWN THE FUEL SUPPLY WHEN THE STEERING COLUMN FAILED TO UNLOCK AND THE CUSTOMER TRIED TO DRIVE THE VEHICLE, IS LOW OR INTERRUPTED, THE FUEL SHUT OFF MAY NOT OCCUR.AS A RESULT, THE CUSTOMER COULD DRIVE THE VEHICLE WHILE THE STEERING COLUMN WAS LOCKED CAUSING THE DRIVER TO LOSE STEERING CONTROL AND POSSIBLY CRASH WITHOUT WARNING.GM WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE PCM REPROGRAMMED FOR MANUAL TRANSMISSION VEHICLES AND THE ELECTRIC COLUMN LOCK DISABLED FOR AUTOMATIC TRANSMISSION VEHICLES.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY IN THE MANUAL TRANSMISSION VEHICLES AND TAKE FURTHER ACTION IF WARRANTED.
PE02054 · Steering Column Lockup
Opened Jul 1, 2002 · Closed Nov 15, 2002
Status: closed (inferred from source dates) · Steering
SEE RESUME IN REPOSITORY.
EA00009 · Front Lap Belt Malfunction
Opened Mar 16, 2000 · Closed Apr 18, 2000
Status: closed (inferred from source dates) · Seat Belts
ODI OPENED THIS EA00-009 ON MARCH 16, 2000, TO CONTINUE ANALYSES BEGUN UNDER PRELIMINARY EVALUATION PE99-076.THE ALLEGED DEFECT: LAP BELT WEBBING IN BOTH SEATING POSITIONS TENDS TO FOLD OVER WHILE ENTERING THE RETRACTOR OPENING.THESE FOLDS FREQUENTLY IMPEDE PROPER WEBBING RETRACTION.IF THE RETRACTOR HAS BEEN INADVERTENTLY TOGGLED INTO AUTOMATIC LOCK RETRACTOR (ALR) MODE BY BEING EXTENDED TO ITS FULL LENGTH, IT MAY FAIL TO RESET ITSELF TO THE NORMAL EMERGENCY LOCK RETRACTOR (ELR) MODE.SUCH A CONDITION HAS BEEN SHOWN TO RENDER THE ACTIVE RESTRAINT UNUSABLE.CONCLUSION: GM WILL REMEDY THE ALLEGED DEFECT IN 71,569 SUBJECT VEHICLES BUILT PRIOR TO AUGUST 1999 BY ADDING WEBBING GUIDE INSERTS TO THE LAP RETRACTOR OPENINGS OF BOTH SEATING POSITIONS TO PREVENT THE ADMISSION OF FOLDED WEBBING ONTO THE RETRACTOR SPOOL.THIS ENGINEERING ANALYSIS HAS BEEN CLOSED.
PE99076 · Front Lap Belt Malfunction
Opened Dec 10, 1999 · Closed Mar 16, 2000
Status: closed (inferred from source dates) · Seat Belts
There is no summary currently available
PE99066 · Steering Column Lock Module
Opened Nov 8, 1999 · Closed Jul 21, 2000
Status: closed (inferred from source dates) · Steering
There is no summary currently available
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