2021 Chevrolet Colorado

TL* THE CONTACT CALLED ON BEHALF OF HIS CLIENT'S FATHER WHO OWNED A 2021 CHEVROLET COLORADO. THE CONTACT STATED WHILE THE CLIENT'S FATHER WAS ATTEMPTING TO TURN AROUND ON A NARROW ROAD, THE VEHICLE FELL OFF A CLIFF AND CRASHED INTO A CREEK BED. THE AIR BAGS DID NOT DEPLOY. THE DRIVER PASSED AWAY DUE TO A BROKEN NECK AND FRACTURED SPINE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE WAS DEEMED TOTALED BY THE INSURANCE COMPANY. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INSPECTED THE VEHICLE. THE FAILURE MILEAGE WAS 950.

WE PURCHASED A NEW TRUCK AND WERE SHOCKED TO SEE THE LACK OF BASIC SAFETY FEATURES. WE ARE HAVING A HARD TIME GETTING IN IT BECAUSE OF A LACK OF STEP BAR AND GRAB HANDLE ON THE DRIVER SIDE. THE EMERGENCY BRAKE PEDAL IS IN THE WRONG SPOT AND TRIPS US. THE CRUISE LIGHT CANNOT BE SEEN WHILE DRIVING. THERE IS A LACK OF SHIELDING IN THE WHEEL WELLS EXPOSING THE ENGINE AND EXHAUST. IT IS FULLY EXPOSED ALL ALONG THE BOTTOM (NO SHIELDS AS NORMAL). THE FUEL SYSTEM DOESN'T LOCK AND IS VULNERABLE TO TAMPERING. THE INTERIOR MATERIALS ARE ALL EXTREMELY CHEAP AND THE A/C IS VERY WEAK. THE TRANSMISSION SHIFTS WEIRDLY AT TIMES WHICH IS SCARY. YOU CANNOT ADJUST THE MIRRORS BECAUSE THEY ARE MANUAL AND UNSAFE WHILE DRIVING. WE ARE SHOCKED AT 26K GETS US A NEW VEHICLE THAT HAS SO MANY OMISSIONS ON IT - IT SHOULD NOT BE PERMITTED WHEN SO MANY STANDARD SAFETY EXPECTATIONS ARE UNMET.

THE WINDSHIELD IS DEFECTIVE - WITHIN A MONTH OF OWNING THIS NEW TRUCK ONE STRIKE AGAINST IT (WHILE ON THE HIGHWAY) (OUR FIRST WINDSHIELD STRIKE) BROKE IT VERY SIGNIFICANTLY - CRACKED THROUGHOUT. I AM ABOUT 60 YEARS OLD AND HAVE OWNED MANY, MANY VEHICLES - WE HAVE NEVER SEEN A WINDSHIELD BREAK SO FAST AND SO SEVERELY. WE DID AN INTERNET SEARCH AND THERE ARE MANY OTHER CHEVY COLORADO OWNERS THAT HAVE MADE THE SAME OBSERVATION - MANY ARE SAYING IT IS CHEAP, UNUSUALLY THIN GLASS FOR FUEL ECONOMY OR FOR LESS EXPENSE, OTHERS SAY CHEVY HAS NOT INSTALLED THEIR WINDSHIELDS WITH THE PROPER AMOUNT OF ADHESIVE BEHIND IT. OWNERS SAY THE AFTER MARKET REPLACEMENT DOESN'T EASILY BREAK ON IMPACT LIKE THIS FACTORY ORIGINAL WINDSHIELD DOES. I AM NOT A SCIENTIST - ALL OUR FAMILY KNOWS IS THAT IT WAS NOT SAFE TO HAVE THIS FACTORY WINDSHIELD ON THIS NEW TRUCK AND WE DON'T FEEL SAFE DRIVING THE VEHICLE WITH A WINDSHIELD THAT DOESN'T PROTECT US PROPERLY WHILE ON THE HIGHWAY. THIS WAS ONLY ONE IMPACT ON THE GLASS AND THE WHOLE WINDSHIELD IS DAMAGED SIGNIFICANTLY TO WHERE YOU CAN FEEL THE SHARP EDGE WITH YOUR FINGER FROM THE OUTSIDE OF THE VEHICLE. THERE ARE OTHER ISSUES WITH THIS 2 MONTH OLD TRUCK BUT THIS WINDSHIELD IS A SAFETY ISSUE FOR ALL CONCERNED AND THESE TRUCKS NEED A TSB OR RECALL FOR OWNERS THAT HAVE THIS DEFECTIVE, FLIMSY WINDSHIELD.