2019 Chevrolet Colorado

I purchased my 2019 Chevy Colorado Z71 new in Feb 2019 from a dealership. About two years ago I began having shifting issues from 1st to 2nd gear, it would shudder and seem almost stuck, this would only occur infrequently. Right after I hit 100,000 miles (about a year ago) I have had nothing but issues with the 8 speed transmission, my vehicle is unable to shift from 1st to 2nd without having the shudder occur, it feels like the whole truck is shaking and loses power at acceleration. I took it in for their recommended "service bulletin" which was something that I had to locate myself because GM has not once communicated about there being any kind of shudder issue and they performed a simple flush of the transmission, not the service bulletin recommendation of three flushes and a different fluid. My truck is now in the shop because I am unable to drive it due to this ongoing issue that GM fails to recognize and so far have spent $1,000 attempting to rectify this issue and being told that in order for them to actually perform the service bulletin, it will be another $225 to diagnose the problem, around $500-$700 to perform the service bulletin, and then if that "does not fix the problem", I will have to spend another $900 on a torque converter because that "could" be the issue, the dealership "doesn't know". Then the third fix would be to replace the transmission ($5500-$8500) This has been a known issue since manufacturing and GM is failing to provide adequate assistance to fix a known problem with their 8 speed transmissions. I no longer feel safe to operate my chevy colorado in fear that it could cause serious injury to myself and others due to GM not being able to provide a safe fix to their ongoing issue.

My vehicle has only 70,000 miles on it. My transmission began to shimmy and is getting worse and worse and several technicians have told me the transmission will have to be replaced. The parts are not available anywhere in the country to rebuild the parts of the transmission that are defective. Secondly I was told I could replace the transmission but there are no transmissions available in the entire country to repair my vehicle with. After investigation on the internet this is a massive problem with this model vehicle and Chevy has been well aware of it for years. A few months ago I had the same problem with them air conditioner compressor. There were no air conditioner compressors available anywhere in the country for my four and a half year old vehicle.

The contact owns a 2019 Chevrolet Colorado. The contact stated that while driving approximately 30 MPH and depressing the brake pedal, the brake pedal was stiff. The contact pulled to the side of the road and restarted the vehicle. The message "Brake Assist - Service Required'' was displayed. The vehicle was taken to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the brake assist vacuum pump and the carburetor cap needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 87,000.

This truck has roughly 41000 miles on it. As I was driving home from work on [XXX], I heard a faint noise and then my truck just lost power and died on the freeway. There were no engine warning lights on and did not want to restart and stay running. After a few times of starting and dying the message on the dash said keep driving engine is in regen. This is a diesel truck and the newer ones have a regeneration that is done with DEF. I was unable to get it off onto the exit, but did get it off the roadway. The vehicle was towed into the shop on February 3rd, 2024. The shop had to order parts and said that it was just a faulty part. I received the truck back on March 14th. I drove it home from the shop and to work for two days putting roughly 100 miles on the truck. On my way home on [XXX] , the truck died again with no warning at all. Same symptoms, just no power and no warning. The truck was towed back to the shop where it still sits today. The problem is there is an issue with this thing dying without any warning at all. The dealer and Chevrolet techs have been unsuccessful in finding the problem. It has been almost 6 months in the shop with literally no idea of what is wrong. I feel this is a serious safety issue that could leave people or families stranded without any warning or idea of how to repair. I feel this should be investigated and brought to someone's attention. I have contacted Chevrolet, but unfortunately they have left everything up to the dealership. The dealer is Auburn Chevrolet in Auburn, WA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)